BB Curve :: Can No Longer Receive Emails
Feb 10, 2012
i received a message from blackberry stating that i needed to validate my password for my email in the balckberry internet service. it has given me instructions on how to do that, however, it's not taking my user name nor my password. so, I tlogged on to blackberry internet services but no where can i find the "email accounts" page! I have got to have my emails thru the weekend..
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Jun 14, 2012
I changed my password on my email account and I no longer receive emails on blackberry.
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Feb 15, 2012
On my home screen I have a general messages icon I use only for SMS and a gmail message icon that was created when I added my gmail account to my blackberry. I have inbox checked off for the general messages inbox because I don't want duplication of messages with my gmail message folder. Yesterday my new email suddenly stopped appearing in the gmail folder without any known system changes, app additions etc. If I check inbox for general messages they will show up there, but that is undesirable. If I search unopened email in the gmail folder I can find them, but that is undesirable. How do I get the items to show up in the gmail folder the way they have for months without resorting to one of the two workarounds above? Additionally I deleted the gmail account and re-added, but continue to have the same symptoms. I've also performed a hard reset before and after re-adding the account.
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Jul 20, 2012
every email i recieved would alert me and i could read and reply on my phone, and now none of the come at all
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Sep 17, 2012
Until around three weeks ago I can no longer forward emails from my phone. I have checked settings but still puzzled.
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Apr 2, 2011
After setting up my phone I was recieving e-mails fine however I am no longer recieving any e-mails. It appears that this could be a common problem, being as it is in the troubleshooting in the manual however... I cannot seem to solve it.
I have tried sending service books. Nothing appears to happen as a result of this. I have tried deleting the account from the phone and then adding it again but that doesnt appear to have worked. I didn't recieve an activation message when i re-added it and I don't know if that is important!
I think it may have happened around about when I was solving another problem and I installed the desktop software and backed up and restored all data. I am wondering if some settings got changed somehow as it is since then that I have not recieved any messages.
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Aug 23, 2010
Emails are no longer being pushed to my 8330 unless I power it off first. When I power it back up, I receive my emails as before. Not sure that anything has changed from previous versions other than downloading latest Desktop manager software.
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Nov 12, 2012
I have 3 email accounts on the device but for the past week no new emails are being picked up. When going to Setup and Emails, the device displays "Connecting to email settings" and then after a few minutes says "Your device had a problem connecting too the server".
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Dec 21, 2011
CAN'T REMEMBER MY PASSWROD.CURVE NO LONGER ACCEPTS EMAILS.TRIED REMOVING BATTERY.NOW CAN'T EVEN GET PASS INCRIPTION POINT.
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Apr 26, 2011
I have a blackberry 8530. I updated it last night now I cant send emails thru yahoo anymore I cant send pic to my facebook like I used what is really going on here
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May 6, 2012
I have two email accounts on my phone. I recently updated the password for both of the accounts (on a computer) then updated the information on my phone. I havent been receiving the emails to my phone even prior to the password update.
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May 2, 2011
I have had my Blackberry for over 2 years now and have never had trouble receiving emails until last week. Now I only get emails once per day......all of them come at once. I haven't changed any settings
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Aug 5, 2011
For the last couple of hours I have not been able to send or receive emails on my device. I have rebooted without any success. When I go into Message Options, Email Account Management, It checks for updates, Connecting to email settings ... I then get the message Your device had a problem connecting to the server
I am also trouble using some apps as I get the Local connection timout out after ~ 120000
Does anyone have any ideas as to how I can solve this issue
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Aug 24, 2011
My blackbery will send emails but will not receive them. It worked fine for about 6 months, but now there are problems. Have tried setting up email account again, pulling battery, and sending service books.
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Nov 16, 2012
I have a Blackberry Curve 9300. 4 days ago I stopped receiving e-mails through the wireless connection(Movistar Argentina) but I can still send messages perfectly. I also can browse the internet through EDGE/3G, make/receive phone calls & SMS and any other function of the device is operational.If I turn on the WiFi connection I start to receive all the e-mails perfectly.I re-sent the service books (which were not either received until I turned on WiFi), re-register the device, power boot it, checked that the accounts are validated, upgrade the OS to 6.0, etc. The problem is still there: e-mails don't reach the unit through the wireless connection (they only do through WiFi)
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Mar 9, 2011
So I've had my Curve 9300 for about a week, and until now it has been able to receive emails (at least those sent to me gmail account) absolutely fine. As of yesterday 1am, the 30 or so emails sent to my gmail haven't appeared on my Blackberry. If I try to send a message I get the standard 'packet error' message. I've googled for various solutions, but they all seem directed at users with older blackberries, so I haven't been able to use them.
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Sep 27, 2012
Blackberry 9300 Curve. Service interrupted by carrier. Have two email accounts.Can send email from both accounts but only can receive email on one account.
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Apr 11, 2010
I just bought a blackberry Curve, 8530. I had my email set up at the store and even got my blackberry registration email. However, I go to compose an email, and my phone tells me that "no message services are configured". That would be fine, if my email was not already set up, according to my blackberry. I tried going through the whole process again, and then it tells me that my email is already set up. But, it says I can only save a draft, not send, when I'm done.
I owned a pearl before this, but never used many of the features. I would like to be able to use more of them on this phone. I am a bit of an electrical gimp.
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Oct 17, 2011
My curve won't let me write emails...I can receive them, but if I try to answer to an email I can choose the option 'answer' but then I don't have any 'send' button... if I try to send a new message, well I can write it and send it, but then it comes back with a red cross...<I was never able to send a mail.
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Jul 5, 2012
I have 2 email accounts linked to my BlackBerry. I tried using the runaround, but I still cannot receive any emails. It used to work fine.
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Apr 4, 2011
I have recently received my new 8520 and after a few issues finally managed to set up emails. Since then my wife's 8520 has stopped receiving email. She is receiving emails on her ISP web mail and on her Outlook 2003 client on her laptop. All her setting remain the same as before and are the same aas mine (except for the email address)
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Apr 4, 2012
Can receive emails but not respond to them-whys that
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Apr 14, 2012
I have 3 emails accounts set on my device and they used to work perfectly. i dont know what happend but now dont work. Ive erased the email and set it back and doesnt work. I fe el that this problemas migth something to do with syncronization or so. Also i send the book service for each accounts and i dont receive it. Every thing estar going wrong with the gmail sync so i decide not have it.
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Mar 9, 2012
I am not receiving emails on my Blackberry Curve.
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Mar 12, 2012
I can send emails but not receive them and it would appear that all my settings are correct. I have been in contact with Virgin Mobile technical department on numerous occasions and although the latest advice was to do a security wipe I was reluctant to do so hoping that there would be a more simple way to rectify the problem.
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Jan 10, 2012
I recently replaced my blackberry 8250 with a blackberry 9350. Before doing so I transferred all my emails onto my new phone. But now when I try to send a message theres a red X and it says 'Transaction error-failure at service'...I haven't received anything either since I switched phones
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Jul 28, 2012
Last night my battery went dead on my phone. I charged it overnight and this morning I can not send or receive emails. I can send and receive text but not email. Can't go online for anything. Manage connections shows a check in Mobile Network and a green check after my provider name. It also shows a check and WI Fi on and in the box at the end of that is a dash. Bluetooth is off. When I click services statuses under Blackberry internet Services it shows NOT Connected. I'm not sure how to turn this on.
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Feb 17, 2010
My 8520 is set to receive emails from a pop email server. This email server is a Smartermail type that I access via a web browser so that I do not have to worry about syncing emails across computers. I have numerous filters on the Smartermail to ensure clients mail goes into named inboxes. None of those filtered mails are being sent to the blackberry. I only receive the unfiltered emails. This is clearly no good at all as I am missing pver 75% of my emails. I could of course set the Smartermail to forward ALL messages to the blackberry email address but this would create two problems - duplication of mails on the blackberry and replies from the blackberry inbox would carry the blacberry sender address and not my company one. The other alternative would be to remove all filters on smarter mail but this would create a big housekeeping headache with one enormous mailbox.
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May 17, 2011
I cant send or receive emails on my Blackberry. I use gmail. I have tried messing with the settings, but I can't even access the web2go right now when I attempt to go into my email settings. It gives me an error message that says, "The site cannot be accessed in this manner. use the URL or link provided to you by your service provider." I have no idea what link they are talking about. I have tried a soft and hard reset to no avail, and can't find a solution online. Admittedly anything more than a reset is beyond my current knowledge.
Here are details about my setup:
Blackberry Curve 8520
Carrier: T-Mobile with data plan
OS v4.6.1.259 (Platform 4.2.0.116)
email: gmail
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Mar 21, 2012
I stopped receiving emails from my hotmail accont to my phone yesterday and then had a message from blackberry saying I needed to validate my email, which I did fine and also registered my blackberry ID. However, I still cannot send or receive my emais and when I try to send it comes up with an error message: 'User account is in INVALID mode'. I did change my hotmail password the other day; don't know if this is of importance. In addition, I have tried to modify the email account set up on my blackberry but it will not allow me to access the current account settings or allow me to add a new account, the option just doesn't exist or appear, which had not been an issue up until now. I could, however, set up an enterprise account if wanted. I am not sure who to contact about this so thought I'd post here first...
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Mar 21, 2011
I just got my first Blackberry so i haven't figured out everything yet but one thing i noticed is that i don't always receive notifications when i received a new email.Maybe this is going to sound stupid but it seems to work fine during the day but at night... not so much. i just don't receive notifications and with me working at night, that is rather bad.
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