BB Bold :: No Service Currently Available?
Jun 29, 2011
i have got a blackberry bold 9700 and ever since i upgraded to os 6 official download from blackberry website i have been having problems calling and receiving calls, it says no service currently available. i have a strong signal so that aint the problem and also when i put my vodafone sim into another device it is working fine. however i have downgraded and still no use. i have contacted vodafone and they said they cannot do much about, i took it to my local mobile repair store and the guy their thought it was blocked but my BIS works (blackberry internet service) which means my phone is not blocked because i can chat with my friends on the blackberry messenger. this has become a big problem because i mainly use my blackberry for calling.
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Nov 10, 2011
I am using the blackberry service using a GSM service provider, I would like to switch to a new GSM service provider. When I switch the SIM card the handset ask for blackberry ID and password, on entering the details it says invalid Blackberry ID. Can I just use another BB handset and use the new SIM to route all my emails and BB messenger to the new handset.
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Feb 25, 2010
I recently got a BB bold that's unlocked from ATT. I do not have the Blackberry plan, I only have T-zones. I am able to surf the web and such using opera mini. All my weather and internet radio applications work fine. The only thing I can not get to work is MMS. I can receive but not send. Says no mms service book.I found a generic T-zones service book that I installed to the phone using DM. Unfortunately the service book does not contain the MMS book. Where can I find or add this service book? There must be a way. Is is possible for someone else to send me their service book and have that work?
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Jun 25, 2010
I got my new blackberry bold on Monday..Well my service keeps going in and out.It never did before so I know it's not the area I live in! Anyone else having this issue?
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Sep 24, 2011
I bought a BB Bold 9900 in Dubai (one week ago), and returned home to China where I use a China Unicom service (WCDMA) - SIM card previously in iPhone4. The phone works (phone calls, SMS, internet etc). But, when I attempt to perfrom the Blackberry IS Sign In (previously created on PC), I get message that username/password invalid. If I attempt to create a new Username/PW using the phone I get the following message: "Unable to connect to the Blackberry ID service. Please connect to the wireless network and try again"
P.S. why doesn't outdent work in this massage posting software - indent works?!
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Mar 21, 2011
I opened the Blackberry BIS service, but can not be used.Do not know why.I used verizon blackberry 9930, verizon told me my phone no problem. I opened China Telecom Blackberry service.
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Jun 21, 2012
i've problem with my blackberry bold 9780 the service did not work with 3g only with 2g.
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Oct 4, 2011
Last friday i was driving and when i got to the place i was going i realized my blackberry coudlnt send any message on the bbm so i tried using facebook or twitter.... all i had was the browser so i ran a diagnostic test on the network and it told me it was registered with blackberry but not connected. on tuesday after going to my carrier several times it fixed by itself and now its the same again when i run the diagnostic test what i got is this
Email Address: mfulerio@gmail.com
Connected to mfulerio@gmail.com : Abort
Diagnostic Started: Oct 6, 2011 4:48 PMDiagnostic Completed: Oct 6, 2011 4:49 PMPIN: 21adbddeMSISDN: 829 514 5650Device Type: BlackBerry 9700Application Version: v6.0.0.526Platform Version: 6.6.0.195Service Books:
[code]...
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Feb 28, 2010
I sold my at&t bold 9700 and bought a t-mobile version, unlocked it and am using it on at&t and I don't have to pay the ridiculous price of 30 per month for internet service on my phone. really I only need the phone for texting, phone calls listening to music and taking some pictures anywayz. Till phone carriers lower their prices. I will never pay 30 a month for smart phone internet again.
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Jun 15, 2010
I cant figure out how to get it back..o t mobile w .656..tried everything i read on here... When i try to open it says no service book. Ideas? t mobile tier 2 is braindead and annoying so i hung up
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Jun 21, 2010
Looking to make a switch how is sprint 3G service overall. I'm currently with T Mobile.
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May 31, 2012
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
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Oct 3, 2011
I just got a Blackberry Bold 9000 in my hands so after the first set up i had to do i tried to install blackberry app world via WiFi. It didn't work. I had to download from the site to my PC Install Desktop Manager and after that finally after a long time of searching i installed blackberry app world on my device. Worked nice and i installed Bolt browser (one of the apps). After this though i tried to access again the App world and a pop-up message appears that says "The data service is not oerational". I searched google a bit and many guys say that you need a data plan with your provider to download apps. The problem is that i downloaded Bolt with WiFi internet access and having "Mobile Network - Off" when i did it but i cannot do it again.
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Jun 2, 2012
I have recently lost my mobile connectivity to the BB service. When connected to WiFi I have full connectivity to the BB messenger and Email, when connected to Mobile I do not. I run version 6.0 bundle 3049.
how can I regain Mobile connectivity
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Sep 23, 2011
i have been unable to connect to blackberry services when using wi-fi.everything works normal using the mobile network.when i check the connection status while using wifi it says blackberry internet is not connected however i can access Internet and browse the internet while all this is going on. its just the blackberry services which are affected.
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Aug 24, 2012
I've just switched to a 9900 and I'm having problems with data services. BBM and email works fine, but no other application requiring Internet service does (including application world). I already re-register the headset, got a service book sent and tried several hard reboots, and even reset it to factory settings but nothing seems to fix it. I already contacted my carrier and said that everything should be working fine as I do have internet/data services provisioned.
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Jun 25, 2011
I'm a prepaid customer and has activated the weekly plan which is for 100.I got a confirmation msg saying Ihave been registered.however I cannot use my bbm nor facebook nor thebb app world or anything in that case and it says I need to upgrade mydata plan.I've used the weekly plan before and its never happenedbefore.also the 'edge' on my top right screen appears as EDGE and notedge.I thought that's a sign that I have the bb data plan working onmy phone but it doesn't work.I went ahead and deactivated the bb service and re activated my data plan twicebecause when I tried upgrading my data plan,it said I need todeactivate my present data plan first.well,its stil the same old problem!
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Nov 4, 2012
I purchased BB Bold 9000 from [URL]Order No 3620273, complaint no. 3718457 etc.Naap tol after so many calls and complaints declared warranty as only 6 months. BB service centre at Jammu (J&K State, India) is refusing to service this set as it is outdated. Naaptol is also giving standard reply that they will call back in 24-48 hours. No reply from naaptol no action by Blackberry service centre.
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Mar 10, 2012
I've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
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Apr 2, 2010
New to BB and was trying to send back some Easter greetings via SMS and got an "Invalid Service Center" message when I tried to answer the greetings. I live oversees and I know what is the service # for the provider I use but do not know where to enter it.
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Nov 3, 2011
I am using Bold 2 (9700)but cannot access the bb internet service and the BBM.when I inserted the sim to a different BB Phone it works alright.
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Mar 29, 2012
There is a bug between BIS and Office365 and Exchange Online that causes the email record ID to get corrupted when using IMAP to retrieve your mail. The cause is old email messages will be pushed out to your BlackBerry. Not sure it the problem is on RIM's side or Microsoft's side as other IMAP clients work with both products.New BlackBerry smartphone phones automatically connect to the IMAP service when setting up Internet email so there is no option to use POP.So the only reliable method to get email from Office365 or Exchange Online is to use the Outlook Web Access (OWA) service. Alternatively, you could also use BlackBerry Enterprise Service (BES) or an ActiveSync client like AstroSync for full email/contacts/calendar support.To get Outlook Web Access (OWA) working use the following settings:[URL] Outlook choose OptionsThen select Settings for POP, IMAP, and SMTP accessLook under the Server name for POP, IMAP or SMTP accessPOP settingServer name: podXXXXX.outlook.com (XXXXX will show your actually POD number)That's the setting you can use for Outlook Web Access (OWA) in the following format:[URL] is [URL] (domain name is your email's domain name)Mailbox is firstname.lastname
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Jan 10, 2012
I received my unlock code from from my service provider (Vodafone) for my bb 9780, I entered the code in without switching the wireless connections off by mistake, the code entered correctly and the network was didabled but now I cannot get a service from my provider. the signal bar is 4 bars or higher and it displays whichever sim card provider logo.
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Nov 7, 2012
I have recently changed my phone service provider and although I can send/receive phone calls, it is no longer possible to send/receive text messages. I just get the following message "required service not implemented".Another point is although I am sure that I have a Blackberry Bold, I am not absolutely sure it is model 9700 - (where can I be sure ?) - The same with the operating system !
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Sep 10, 2011
I coudnt get my BIS working with tmobile although I got the right blackberry plan with tmobile, I modified my tcp/ip setting,etc as diriceted by tmobile tech support. And I still got no BIS service with my phone.
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Oct 17, 2012
I bought a BB Bold 9700 from eBay, and I cannot get the BB internet service to work.
I do have a data plan that works with BIS. Before this i used this sim with an Android phone, hat worked just fine.And I have tried this sim on an Curve 8320, and on this one works just fine.I use a prepay card from Vodafone DE.I called the customer service from Vodafone and they've told me that it takes 3 days to activate this service (even though it worked on the 8320 imediatly).The 3 days have past, and nothing.A guy from a Vodafone shop in Germany, told me that the phone has been pre-registered before by someone else, and that I should contact Blackberry Support, but this guy didn't seem to know what is talking about.
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Jun 13, 2012
i sign up with ACN yesterday but unable to get blackberry messenger service. although, the other blackberry messenger service is on my old phone using crazy johns simcard is still on. talk on the phone with ACN specialist and they say all the service's still on.
anyone ever have the same problem as me? do i have to kill the messenger service on the other simcard first in order for me to get the messenger service?
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May 11, 2012
My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
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Mar 24, 2010
Is it me, or BIS service for blackberry 9700 that makes surfing to the internet so slow?
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Jul 15, 2010
I did the infamously foolish act of accidentally deleting the service book for my blackberry browser on my bold 9700. I checked other threads but everyones solution seems to work but for me.I think there was two icons, one was named "Browser" and the other "Internet Browser" (Correct me if im wrong.) I somehow deleted the service book for the Internet Browser. My service provider is Vodafone Qatar in the middle east and they are still new. I tried to resend service books and i get a message saying I registered my BB to the server and when I battery pull my BB, only one browser icon is still there. Is there any other way to retrieve/restore that other browser icon? I checked the setting to show all my icons and everything but its not there. (I guess I completely deleted it.
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Jun 18, 2010
Each time I reset or restart my Bold, all these service books are put on my phone automatically. Things like Facebook, AccuWeather, TeleNav, Tetris Demo, ToneMaker Demo, A BUNCH of games and other things. They are not installed but they are links that open up my browser to download them. I delete the service books so its goes away, but after i restart, BAM they are all back!!! this never happened before I got a free month of data service from t-mobile. Or is this an automatic when you get a data-plan? How can I stop or block this?
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