BB Bold :: Can't Get BIS Service Working With Tmobile
Sep 10, 2011
I coudnt get my BIS working with tmobile although I got the right blackberry plan with tmobile, I modified my tcp/ip setting,etc as diriceted by tmobile tech support. And I still got no BIS service with my phone.
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Feb 1, 2010
over the weekend i unlocked all of the vendor themes, so i have ATT's, Rogers, TIM, and some other native themes on my US T-Mobile branded phone. I brought up the ATT theme and put it on my phone. everything is "ATT" about the theme with the exception of the "t-mobile" as my network ID at the top of the phone.
and i started walking down a local mall when a "t-mobile" rep working at a kiosk stopped me and said hey what phone do you have, it's hidden in that big otter box...so i said i had a t-Mobile 9700.. .. .. and i pulled it out of the holster to show him... so he said " that "ATT" on the wall paper, and that theme isn't ours or 3rd party... ... ... thats ATT's theme" so i said "Yea it is, i like how the boxes don't fade away....". he looked at me like i was joking with him..then i showed him that i have Rogers/Orange/TIM and the others. Pretty classic look on his face when he saw an ATT theme on T-Mobile phone.
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Nov 14, 2012
My internet service is not working @ all only BBM and facebook is work.
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Nov 3, 2012
I am using Bold 9780 and just last week my lcd broke, after replacing the lcd am having this error due to which my phone accepts the sim but is'nt able to connect to the service provider, inturn after 'Searching Network' for a while it shows 'No Service'. On the other hand the wifi is'nt showing any routers nor the bluetooth even though i have kept it on 'Discoverable' . I did a complete wipe and installed 6.0.0.254 but still the problems not solved, and if i try to regitser the sim, A message pops which reads 'Supplementaty Service Error: General Error
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Jan 4, 2012
I consider myself an advanced technical user. Got a bit of an issue here which even my Carrier is stumped - they're currently suggesting replacing my handset which may resolve the issue but seems a bit extremem to me.Basically, the device was functioning fine up until yesterday when I received a Service Update which I duly carried out (read, delete text, reboot). After that, internet browsing ability ceased. Email however continues albeit much much slower.If I connect on wifi however, I am able to browse although images in aps like Facebook won't load - very strange.I spoke a couple of times with Tech. Support and we've tried resending Service Books, re-registering the Host Routing Table and full reboots. None of that worked.
My hunch is and given the inconsistent nature of of the issue is that the problem lies in the Service Books or HRT somewhere.
Details:
Carrier: Orange UKService: BISDevice: Bold 9900
OS: 7.0 Bundle 2406
HRT GW: <Personal Content Removed>
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Feb 6, 2012
My Bold 9930 internet service stopped working I updated the phone and tried all possibilities with my network provider and still its not working on my phone.
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Jan 11, 2010
Since 2 days ago my blackberry (BIS) isnt working anymore, edge s in small letters cant send or recieve bbm or mail messages calling my carrier didnt help and al the usual stuff as battery pull, reinstall os didnt work
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Jan 26, 2010
Hey guys i have a unlocked bb storm 9530. i am currently using it with tmobile but i cant seem to get the captal EDGE and all the apps that require data are not working such as facebook, ebay etc. is there any OS' that u guys are using that can fix this problem?
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Jan 10, 2010
Currently i have the bb 9700 for tmobile does it come with the newest os?
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Feb 13, 2010
I have a Tmobile branded BB 8520 unlocked and i put a att sim card in it. I have a data plan with att. It only shows small edge on the top by the service bar 'edge' I want to make the bb messenger work on this phone.
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May 25, 2010
I cannot make a call on 3g bold I get call failed or congestion I have to take phone off 3g this is my 3rd replacement and i only had the bold like 2months what should i do at this point a friend in trouble www.twittter.com/golden1ne
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Aug 21, 2010
hey guys as you can tell from the title that i got a foreign 9700 but it's not working on tmobile's 3g network! is there a way that can make it work on it ? and by the way I got a flexpay account on it.
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May 28, 2010
Is anyone in the WNC region experiencing any issues with T-Mobile?
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Jan 3, 2010
I think most of ppl here konws than t mobile`s 9700 using different 3g frequency, it wont work with fido`s 3g network, I`m think using software to change my 9700`s vendor ID to rogers, is this gonna changes 9700`s 3g frequency? any one done this before?
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Feb 2, 2010
I had my Bold 9700 delivered from Saudi Arabia. I was absolutely in love with the phone with its incredible speed and my favorite thing about it was the 3G network. It worked absolutely great in Egypt. When I moved back to the US (Ive been here 3 days now), I can only use T-Mobiles EDGE network. If I search manually for networks, it finds AT&Ts 3G network, but I cant use it since Im T-Mobile and not AT&T. When I went to the T-Mobile store, they told me that since T-Mobile didnt sell me the phone, my phone wouldnt find their 3G network. Any idea what I can do to fix this? The phone is brand new, and its a shame that I cant use its best feature
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Jan 4, 2010
Was able to log in google talk, yahoo messenger, etc. I tried to log into msn messenger and double check my username and password and it is correct. Check to see if I have the service book for msn messenger and I do. The error for messenger is: "connection error 65: problem receiving data from the server." Any1 have this problem also on t-mo and know how to fix it?
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Jul 20, 2010
BB 9700 on T-mobile, callers unable to hear me. Any else noticing this problem? If so, how is being resolved?
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Jan 3, 2010
If any contact is in my address book I cannot send out email or pin messages has a red clock. tmobile sent me new phone does samething. we did everything to basic to redo operating system. super frustrating never had an issue till i got my 9700.
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May 19, 2010
How do I get Mobile Back (T-Mobile) to show up on .656? Is it possible?
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May 1, 2010
Always maintained a very strong 3g signal, 5 bars always no matter where I was. The last 3 or 4 days my signal started dropping like crazy to EDGE - edge - to gps or whatever to no signal. Did everything to try and fix it. Called T-Mobile about the problem and they said no problem we are sending you a new 9700. I will have it Wednesday afternoon. I asked if it will be a new one or refurbished, she said a new one. You can't beat that with a stick. They have the best customer service out of all the carriers. Just wanted to tell my recent experience with my carrier.
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Apr 15, 2010
I am having problem tethering my bold 9700 to my pc for use as a modem. I am on Tmobile service and am running Vista OS. I called Tmobile and was told that while they no longer support it, it could be done but that Tmobile would not provide me with directions to do so. Is there anyone out there that can give a technology challenged nerd like me step by step instructions to tether my 9700 to my pc with Windows vista. I have searched the forums and cannot find anything that fits
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Jan 17, 2010
I have a unlock blackberry 9700 from Tmobile. I am trying to get it to work with my Canadian Bell sim card. However it does not pick up any kind of signal. It shows a red sos signal on the top right hand corner. My phone does pick up wifi signal but no mobile network signals, not even Edge. Please help I am in dire need of a working blackberry while I am in Canada.
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Aug 2, 2010
I am wondering if I change this...whenever my bold is removed from holster when ringing, my ringtone automatically changes to the tmobile jingle. Is there anyway to change this?
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Sep 9, 2010
I just upgraded my wife's Verizon Tour to the Bold since she hated the trackball and wanted a trackpad instead. Several times while she's had the phone at work on her desk, plugged in and charging, it has shown SOS where the signal meter is and she lost all service. No phone calls, no email or messenger, etc. She went into manage connections and it showed T-Mobile as the wireless network one day, and AT&T another day, but this is a Verizon phone. How can that happen?
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Jan 29, 2010
It's only been 1 month & I'm already on my 2nd Blackberry 9700 with Tmobile. I'm running v5.0.0.330. Since day one, I've experienced severe dropped calls that I've never experienced with Tmobile. Severe to the point that I can be on a 30 minute conversation & the call will drop at least twice. I was once on an hour long conversation that kept getting interrupted by 5 dropped calls.
Add to that, there's another Tmobile user in my household who uses the Google phone & no dropped calls at all, which tells me that it's not my coverage area that's causing the dropped calls.I'm also getting dropped calls when I'm speaking to different callers using different carriers & not just those with a specific service provider.
So, I'm convinced that it's the BB 9700 problem. It may even be that this 3G phone is in conflict with the stystems or non-3G users. Nevertheless, I'm so fed up and wanted to know if this is a problem that other BB 9700 users are experiencing. If so, who's your carrier? Has anyone upgraded your OS and if so, has it fixed the issue or have you experienced problems after the upgrade?
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Jul 26, 2011
does it get 3g data?
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Mar 23, 2010
i recently upgraded to the 9700 and since the day i got the phone i get alot of dropped calls full bars and full 3g but the calls will drop is anyone else dealing with this problem if so is there something with the device i can do im in ohio by the way
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Nov 10, 2011
I am using the blackberry service using a GSM service provider, I would like to switch to a new GSM service provider. When I switch the SIM card the handset ask for blackberry ID and password, on entering the details it says invalid Blackberry ID. Can I just use another BB handset and use the new SIM to route all my emails and BB messenger to the new handset.
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Jun 3, 2010
My browser and email stopped working about 3 days ago and I spent almost a whole day on the phone with support, no help. They had me do everything including delete all my service books and now there is nothing in the host routing table. They finally said, we cant help. My phone is stuck on lower case edge and I cant get data.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Sep 2, 2012
My blackberry internet service is not working. I have a curve 8250 and I am on a vodafone contract and I do have blackberry plan in my contract so it should work but it keeps saying it is not connected. I connected toa wifi connection yesterday and when I disabled that connection, my BIS did not start up again, i tried a battery pop reboot which didn't help at all, I even ran a diagnostics test and the resutls said as follows:
blackberry registration: no
Connected to blackberry:abort
blackberry pin-pin:abort
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