BB Bold :: Can't Activate Services On 9900
Feb 4, 2012
I just received as a gift for my birthday a BlackBerry Bold 9900 . I previously owned a Blackberry Bold 9000. Now I can't activate the blackberry services on the new phone. I have followed all the steps (used the desktop app to transfer the data from the old phone to the new one), moved the SIM card but I still can't set up the email or use BBM.I spoke to the service provider here in Romania (orange) and did everything they said (to go to blackberry. orange.com and change the model of the phone, to go to Host Routing Table and use the Register Now tool) but I didn't manage to solve the problem. If I insert the SIM card into the old phone everything works perfect.Also when I try to create a new account for the new phone on url... using the PIN and IMEI from the new phone I get the message - "Cannot create account: Your BlackBerry® Internet Service Account is suspended or deactivated"
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Jul 25, 2011
I have recently purchased a used Blackberry Bold 9700 which was previous used on a Vodafone network in the UK. No I want to use it with Warid in Pakistan. The phone is working but I am unable to make a new account for BB services using my PIN and IMEI. Can you guide me as to how the PIN and IMEI can now be reassigned to me.
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May 27, 2010
I'm about to update my 9700 software from .545 to the most current one. My BB is activated on my company's BES server. Will I need to re-activate BES services after the software upgrade or does the activation remain when I back up my device during the upgrade process ?
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Mar 25, 2012
I bought new BlackBeryy 9900.An i would like to add some email account. I created Blackberry ID.But in SETUP-Email Accounts i have option ONLY ffor enterprise account.How i can get rid of it since i don't have password and account, or where i can get account and password and who is administrator? is that girls who are working in T-Mobile, they can give, or who, Can someone explain me?
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Dec 24, 2011
how do i activate my blackberry 9900 to the blackberry enterprize server?
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May 30, 2012
I found a very annoying bug in my bold 9900 (latest firmware):When you activate the keypad lock (hardware button on device's top) you are still able to shutdown the device into standby by pressing ~ 5 sec. the power off button (hardware button right side: "power").this is a absolutely no-go.
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Aug 30, 2011
Got a new BB 9900 and cant connect to any of my emails or social networking. It says that i need to contact my provider.Done that and they dont know what the problem is or are taking forever to get back to me.I have reset the phone several times done the security wipe and nothing has worked. Also did the routing table and recieved the reg from RIM but still not working..
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Jun 12, 2012
I have a bold 9900 and I can connect to everything but email. I have tried to delete and readd it, it was there before but then I had to take my phone in to get fixed because it kept rebooting everytime I put it on a hard surface. It keeps coming back with 'no message services configured. You will be redirected to the setup wizard to setup your email' but it is already set up it just wont connect/link.
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Mar 2, 2012
I have the blackberry 9900 and want to turn off the network internet services without turning off the wifi function. My mobile carrier is vodafone and even when I am connected to wifi, my credit is being used up. How do I disable the internet function but still use wifi? When I try disabling data services, wifi doesnt connect at all?
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Apr 22, 2011
I am having a unlocked verizon black berry 9530. i want to activate GSM Blackberry services but unable to do so.
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Jun 2, 2012
Lost or had my phone stolen today. Tried to use my Find My iphone app but the location services are disabled on the phone. Is there any way to remote activate the location services on the phone?
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Jun 24, 2012
I cannot turn on my location services and my AT&T Data is not responding appropriately either! The key board is acting strange like a remote app is typing
Info:
iPhone 4, iOS 5.1.1
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Nov 7, 2011
swithced phones in my company from a curv to a bold 9650. Used the "switch phones" feature in the desktop manager. All works fine but i am not able to get email or to verify my email accounts?
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Jan 7, 2012
i want to activate my email and it want activation code from me how i can get this code?
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Feb 6, 2012
After updating OS Software on my Bold 9650, I am promted to go to the Setup Wizard to setup my email account. At the Email Account Activation Screen, I am prompted to typen in the passwords for each of my email accounts. When I do this, I get the message "Sorry, unable to continue your session. Please log in again". I have verified that the passwords are correct. Not sure what to do next.
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Sep 7, 2011
So I bought an unlocked (so it's free to insert whatever carrier I choose) Blackberry, Indonesian version few months ago and went to the USA. Here, I was given an AT&T number, permanent number from a family plan, and I wanted to set up an email account. However, when I got to the Setup > Email Accounts, I was only given two email options, both of them were supposed to be the email accounts of the previous user of my permanent number right now. I was confused since I cannot add nor erase the email accounts which are not mine, and when I went to to blackberry site to activate my blackberry email accounts online, the site just keep on posting error messages.. I logged on to the AT&T site and found nothing that can change the email account setup for my blackberry.
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Jun 5, 2012
for some reason my blackberry bold touch 9900 doesnt spell check anymore (when a word is spelt wrong it has a dashed line underneath the misspelled word and gives you suggestions or correct spelling suggestions), how do i reactivate spell check for my sms and emails? its really starting to bug me, because my auto correct still works but spell check doesnt!
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Jul 11, 2012
I received my bold 9780 as gift, it's purchased in the U.S., and I live in Bosnia and Herzegovina. How i can activate enterprise account? there is sticker "T-mobile" on phone.
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Jun 25, 2011
I'm a prepaid customer and has activated the weekly plan which is for 100.I got a confirmation msg saying Ihave been registered.however I cannot use my bbm nor facebook nor thebb app world or anything in that case and it says I need to upgrade mydata plan.I've used the weekly plan before and its never happenedbefore.also the 'edge' on my top right screen appears as EDGE and notedge.I thought that's a sign that I have the bb data plan working onmy phone but it doesn't work.I went ahead and deactivated the bb service and re activated my data plan twicebecause when I tried upgrading my data plan,it said I need todeactivate my present data plan first.well,its stil the same old problem!
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Jun 13, 2012
identifying why BES account wont activate on 8520 bold. Account has been deleted and recreated on BES server but this hasn't helped. I know the device is ok as am able to activate another account on the device.
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Aug 9, 2010
Does anyone know how to activate the lock screen? Sorry if this question has been asked already.
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Sep 18, 2011
I cannot activate email on my onyxwhen i go to email settings it will ask me my password for my existing emailafter i put the password and proceed, unable to continue your session.
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Nov 21, 2011
i performed a security swipe after backup, then i restored my Blackbery Bold 9700 however i am not able to activate my emails even after i type the password for email activation.
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Apr 11, 2011
I've been using my blackberry 4 six months and I've been struggling to understand how Wifi network works an how should I activate. How to activate the wifi network on blackberry curve 8520.
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Aug 30, 2012
I have upgraded from a curve to a bold,i used the desktop software which worked well but it didnt carry over my email verification password, i have also wiped the old phone, how do i get the password to activate my emails
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Jan 19, 2010
When I put another sim my WAP browser icon disappeared. I have activated internet on it but how could I use it?
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Oct 10, 2011
I changed my blackberry from bold 9700 to 9780 and I am trying to activate my email for the last 10 hours but it has not been possible. Also using blackberry desktop software I tried to restore backup from my old phone to the new one but it has not updated my bbm. The previous bbm contacts are there but I cant send a message to anyone. Do I need to add all of them again?
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