BB Bold :: 9900 No Services Working Only BBM?
Aug 30, 2011
Got a new BB 9900 and cant connect to any of my emails or social networking. It says that i need to contact my provider.Done that and they dont know what the problem is or are taking forever to get back to me.I have reset the phone several times done the security wipe and nothing has worked. Also did the routing table and recieved the reg from RIM but still not working..
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Feb 4, 2012
I just received as a gift for my birthday a BlackBerry Bold 9900 . I previously owned a Blackberry Bold 9000. Now I can't activate the blackberry services on the new phone. I have followed all the steps (used the desktop app to transfer the data from the old phone to the new one), moved the SIM card but I still can't set up the email or use BBM.I spoke to the service provider here in Romania (orange) and did everything they said (to go to blackberry. orange.com and change the model of the phone, to go to Host Routing Table and use the Register Now tool) but I didn't manage to solve the problem. If I insert the SIM card into the old phone everything works perfect.Also when I try to create a new account for the new phone on url... using the PIN and IMEI from the new phone I get the message - "Cannot create account: Your BlackBerry® Internet Service Account is suspended or deactivated"
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Jun 12, 2012
I have a bold 9900 and I can connect to everything but email. I have tried to delete and readd it, it was there before but then I had to take my phone in to get fixed because it kept rebooting everytime I put it on a hard surface. It keeps coming back with 'no message services configured. You will be redirected to the setup wizard to setup your email' but it is already set up it just wont connect/link.
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Mar 2, 2012
I have the blackberry 9900 and want to turn off the network internet services without turning off the wifi function. My mobile carrier is vodafone and even when I am connected to wifi, my credit is being used up. How do I disable the internet function but still use wifi? When I try disabling data services, wifi doesnt connect at all?
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Apr 29, 2012
I got a blackberry 9930 from sprint and put in it Etisalat egypt sim cardIt was howing activation required message so i enterd the CDMA engineering screen changed the numver to my number and the movile country and network code.But now data services doesn't workI think because that Home sid and nidBlackberry reg id and the sip and mip as they're set to things about sprint?
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Mar 24, 2012
I bought a 9930 non-camera phone however Airtel data services are not working. Airtel says, it's a technical glitch in the server and they have escalated the issue to RIM with no definite ETR. I have paid a huge amount for the phone and unable to use it.
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Jan 16, 2012
I am using a blackberry bold 9700 V5.0.0.862. My phone is unlocked and I am using it on the Fido network. I was away for 5 weeks, and while away I used a simcard from that country in my phone. When I got back to Canada, I put in my fido sim card and the internet was not working. I called Fido and they did a reset on my phone and still no data.
The tech did some trouble shooting as well as gave me the Fido APN info, I did the host routing table reset and still nothing. I have no idea what the problem could be but Fido has told me there is nothing else that they can do, as I am using an unlocked device. I cannot connect to the internet, my BBM does not work, and I am not receieving emails. I can make phone calls and send texts. I have pulled the battery out many times. My phone says 3G.I don't know if some of the setting on my phone locked from using the international sim, if my sim is corrupted, or if I need a new phone.
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Sep 1, 2011
My BB services are active, I changed my sim card and BB services stopped working. What do I do?
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Sep 13, 2012
I've recently updated the software on my blackberry, though my whatsapp, bbm and email ain't working no more.
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Dec 1, 2011
I have the BlackBerry Bold 9900 and today for some reason it has completely gone mental. My bbms wont send, my texts are taking forever to send and I can't ring out?
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Oct 21, 2012
Is the Bold 9900 mic a unit that can be changed or is it on the main board?
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Sep 1, 2011
I have a problem my BlackBerry Maps Not Working. I have tried upgrade & downgrade But nothing change.
My OS : SK Telecom 7.0.0.353
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Aug 29, 2011
BBM integration on any super app will not work on my Bold 9900. Its currently on OS 7.1 (1149) for the Philippines and BBM 6.2. This started when my device bricked and I had to reload the SW. It stops when verifying the app. Then after a few moments it would say that the server is unreachable. Which is wierd cause I've tried another device on the same specifications and it works. I even used my BB ID on the other device. Below are the steps I have taken:
1. Batt pull
2. Edited application permissons
2. Uninstalled and reinstalled the supper app
3. Uninstalled and reinstalled BBM 6.2
4. Downgraded to OS 7.0 (2395) for PH and BBM 6.1
5. Upgradeed to OS 7.1 (1149) for PH and BBM 6.2
At first I thought it had to do something with my BB ID. But i tried everything on another device and it works. I tried a different BB ID still no go. different SIM and BB ID no go. But everyting works on my other device.
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Aug 30, 2011
I have purchased a bold 4 9900 and switched device change from 9780 to 9900 through Blackberry Desktop Software. Since then App World application is not working nor is the Email Settings working. Even though on giving my passwords to Vodafone all mails are now working but not the settings if I have to edit them.
App World just shows a message Please Wait and the wait is endless and I have deleted and reinstalled App World Thrice on my phone and also rebooted it. S
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Apr 22, 2012
99% of the time my trackpad wont work.
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Aug 10, 2012
I have a blackberry 9900 and I bought it just a few months ago. Recently I have been trying to connect it with other Bluetooth devices but my device doesn't shows up in the ' search device ' list. I have turned on the discoverable setting.
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Oct 17, 2012
I was using my Bluetooth in the morning and all was working fine, but later in the day it wouldn't connect or detect. I have a bold 9900 and although I turn on my Bluetooth the blue led light doesn't flash. It says my Bluetooth is on but I don't think its working at all.
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Aug 23, 2011
Just received my new bold, the touchscreen briefly worked but now for some reason it won't work.
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May 9, 2012
I have a Blackberry Bold 9900 running os 7.1.0.284. It will not run WMA music files from my sdcard saying the it is an "unsupported format". These ran just fine on my 9800. A resync of these WMA music files from my computer has the same result. Has Blackberry dropped support for WMA? Am I forced to take the added step of converting to MP3? These are much larger files than MP3 and I am afraid that the greater compression of MP3 will cause audio loss.Why would files which worked just fine on a two year old 9800 not work on current hardware, such as the 9900 with the latest os?
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Jul 9, 2012
i bouht my bold 9900 7 months ago and for the 3rd time i have to repair it cause it shut down suddenly for no reason and doesnt start. I charge it, the red liht goes on then shut down. this is driving me crazy, wtf is the problem? most of the people i know who have the same phone have the same problem ,y u invented the phone if u know it doesnt work well? im switching to iphone, blackberry is full of **bleep**, u need 100 years to reach apple technology
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Dec 14, 2011
i have BB9900 but i facing a problem with the speaker for example : when call any one the other side hear noise like this water voice and i check with many phones the same problem so i want to know that proplem HW OR SW
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Aug 9, 2012
My one year old phone was sitting on my table half charged on stand by mode. Half an hour later I tried to check something but phone won't turn on anymore. No red light or anything.. Tried plugging the phone to a wall charger with and without battery for extensive amounts of time. Tried hardware button combos for resetting the phone but nothing works.. Phone just does not power on. Checked the google results and I've seen lots of posts about simmilar issues but without a solution. What's going on, did $600 I payed got wasted? Is there any solution to this, is it hardware or software issue? I wanted to post here on official forums.
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Oct 9, 2011
I am having the same problem then other bold 9900 users, lot of new 9900 Bold are being shipped with the proprietary Black Berry maps (v6.1.0.24) not working at all...Actually, my maps aren't (icon missing) on my menu after an blackberry update through DM(v 7.? -> OS v7.0.0.296, PF 5.0.0.496) but if I search for them I can find them but and when I open it :- I just get a white screen - and It says "unknown error" when I try to find a location. I did the uninstall and reinstall of BB-Maps through DM and still having the same problem.
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Sep 21, 2011
i just switched from using android for 2 years and i'm ready to throw this thing in the effing trash after a day...when i first open a browser, the links work fine..maybe the first link or so...then they just stop working...when i click on a link it does nothing..i have to hold it until the menu pops up that says "open link" to get it to open...i googled this and lots of other people reported this problem and the only solutions seem to be remove the battery or reset device.
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Nov 7, 2012
Ok, so as a student, coming back from the US to my home country, I had to change the sim card on my BB to use my phone and its features.
It asked me for my bb id and security password. I tried my default password (which had worked when I was moving to the US in the first place) but for some reason it did not work. I did what every normal person would do and set the password reset option.
It did not work and I tried every possible password till 9/10 attempts had been made. So I decided to just back up my stuff and do the data wipe. But then, after 10/10, all it did was lock me out for 15 minutes. So I took out my sim card and put it back in again, and suddenly, my phone was working fine! i don't know how, but I wasn't complaining. But then I have to reset the phone for some reason and voila! Security password being asked again and Im locked out again.
So in short, is there anyway I can get my password to work or at least do a data wipe so I can access my phone.
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Sep 2, 2011
When i am going to my message icon and trying to do "Search by" and do "Advanced Search" nothing happens?
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May 23, 2012
i can't turn on the screen, but the phone still working (email notification and phone ringing).
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Mar 27, 2012
when i am taking pictures there is a thin black line coming across the screen. this only started occurring recently.
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Apr 2, 2012
I bought a bold 9900 unlocked o ebay but it's not powering on, just the red light blinking.
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Oct 8, 2012
My camera has suddenly stopped working. I have plenty of memory and have tried a battery reset and made sure there is plenty of power.
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