BB Bold :: 9900 - Cannot Connect To Email / No Services Configured
Jun 12, 2012
I have a bold 9900 and I can connect to everything but email. I have tried to delete and readd it, it was there before but then I had to take my phone in to get fixed because it kept rebooting everytime I put it on a hard surface. It keeps coming back with 'no message services configured. You will be redirected to the setup wizard to setup your email' but it is already set up it just wont connect/link.
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Apr 6, 2010
BOLD 9700, T-Mobile. I have current OS. I am receiving the above message when I try to reply to an email. Yesterday---I didn't have this problem. I go to email set up & my email addresses are there. When I am in message options, and choose Email Settings--- there isn't ANYTHING there.
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Apr 11, 2010
I just bought a blackberry Curve, 8530.I had my email set up at the store and even got my blackberry registration email.However, I go to compose an email, and my phone tells me that "no message services are configured".That would be fine, if my email was not already set up, according to my blackberry.I tried going through the whole process again, and then it tells me that my email is already set up.But, it says I can only save a draft, not send, when I'm done. I owned a pearl before this, but never used many of the features. I would like to be able to use more of them on this phone.I am a bit of an electrical gimp.
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Jul 21, 2011
Just replaced broken Bberry Bold. Restored, backed up and set up email, etc. I receive email, however to respond or send a new email, I get this message. 'No message services configured. You will only be able to Save Draft'. Already have email address set up so it won't let me go any further.
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Feb 13, 2010
I can read and open my emails and junk but when I try to compose a email its says no message services configured. You will be redirected to setup wizard to setup an email account.
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Apr 15, 2012
I had an 'app523 error' and had to upgrade my operating system. Everything working fine now except cannot send emails. I can receive however. I have checked my email settings and my email appears to be showing. i get the following message when trying to send an email: "No message settings configured. You will be redirected to the setup wizard" then in the setup wizard it tells me my email is already configured?
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Jul 27, 2011
How do I set up message services?
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Mar 1, 2011
I know I am probably missing something very obvious here... I have just upgraded my Blackberry Curve and cannot send e-mail. I am receiving e-mails fine, and have setup my e-mail accounts. But when I go to send an e-mail I get the error 'No Message Services Configured.' E-mail is setup fine, what have I missed here?
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Aug 30, 2011
Got a new BB 9900 and cant connect to any of my emails or social networking. It says that i need to contact my provider.Done that and they dont know what the problem is or are taking forever to get back to me.I have reset the phone several times done the security wipe and nothing has worked. Also did the routing table and recieved the reg from RIM but still not working..
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Feb 4, 2012
I just received as a gift for my birthday a BlackBerry Bold 9900 . I previously owned a Blackberry Bold 9000. Now I can't activate the blackberry services on the new phone. I have followed all the steps (used the desktop app to transfer the data from the old phone to the new one), moved the SIM card but I still can't set up the email or use BBM.I spoke to the service provider here in Romania (orange) and did everything they said (to go to blackberry. orange.com and change the model of the phone, to go to Host Routing Table and use the Register Now tool) but I didn't manage to solve the problem. If I insert the SIM card into the old phone everything works perfect.Also when I try to create a new account for the new phone on url... using the PIN and IMEI from the new phone I get the message - "Cannot create account: Your BlackBerry® Internet Service Account is suspended or deactivated"
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Mar 2, 2012
I have the blackberry 9900 and want to turn off the network internet services without turning off the wifi function. My mobile carrier is vodafone and even when I am connected to wifi, my credit is being used up. How do I disable the internet function but still use wifi? When I try disabling data services, wifi doesnt connect at all?
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Apr 25, 2011
One day i was backup my phone contacts using ovi sync . Unfortunatly Today i format my phone due to hang. My all contacts lost but now i remember i backup on ovi sync. after that i logged to ovi.com site . i m happy to saw all contacts are safe on ovi site . Now big problem is that i m trying to restore to phone always shows this msg "Your device is partially configured. complete the configuration by synchronizing the device or remove it to add another "
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Sep 14, 2011
When I go to reply to an email I get a message box that says "No message services configured".
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Apr 17, 2010
can E51 email key be configured for SMS text instead of email?Like I just want to be able to press the email key to get to sms messages as I use text a lot but never use email on my phone at all.
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Oct 19, 2011
Would request your support on guiding me to connect internet services to PC through my BB Bold 9780.
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Sep 8, 2011
I changed my email password and BB then asked to validate the same on the phone. I did. But it says invalid username/password and asked to contact the email provider. But it is the correct one (I signed in my account online just fine). I don't understand what the problem is. I even rebooted my phone twice. I tried the Gmail troublershooter, but there seems to be no way to communicate this problem. I really need to solve this as it is a Gmail id I use daily, especially for work.
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Sep 7, 2012
i am not able to remove my configured e-mail..i tried in e-mail setup option but that configured mail is not showing inside e-mail setup option.
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Dec 30, 2011
i have BB curve-9300 i want to delete my configured emails but unable to do so?
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Aug 19, 2011
I bought a BB curve 9300 in Singapore and later i looked back and found that it is BB Tmobile. Everything is ok when I set up but email set up there is no personal email setup option and there is only enterprise email set up option which I don't have. Kindly advise how can I set up? I am ok if it needs to format or reset/delete all data on my mobile.
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Nov 16, 2012
I just got a new bold 9900, I bought it on my vacation abroad.. Now am back home, I tried using by new phone and it just won't connect to the Bis service, at 1st I thought it was a network issue, so I contacted my service provided.. Until they discovered I can't get a data coverage.. I tried many way to get it to work and I can.. There no way I can return it back to the point of sales coz I got it when I travelled out..
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Aug 21, 2010
I bought the new bb bold 9900 the other day upgrading from my bold 9700 well apparently the woman didn't understand that I could transfer all my stuff and set up myself. so she set up a new ID for me and now I can't sign into my old account through my phone and all the apps I had DL I can't access and apparently have to pay for again?how do I get rid of this new ID and set my old ID on my new phone and have all my apps again?
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Jul 3, 2012
I have a problem with my 9900 that connect to better connection (3G or 4G) . It always shows EDGE ,but i have changed it to 3G/4G and 2G . Since i upgraded to OS 7.1.0.342 ,it can't be connected to 3G or 4G.Do I need downgrade my OS or change to another OS?
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Feb 6, 2011
I have an X10 mini pro (U20a) upgraded to Android 2.1. I wish to use the Email application with a POP3 email account, as I had done when the device was running Android 1.6. However, with 2.1 there is no option for me to configure the settings for Email.
Running Email opens a screen titled "Email account" with two already populated fields (username and password I assume) and a button labelled "Continue".Clicking Continue results in an error message: "Authentication error. Check username and password."
The username field is populated with "Telstra" (the Australian mobile network who I bought the handset from) and is not editable.The password is hidden by asterisks but is editable.I seem to recall a similar issue when the handset was originally running 1.6 and the workaround was to configure the Email account via the menu: Settings > Sony Ericsson > etc.
Now with 2.1, I can go to Settings > Sony Ericsson > but nothing for Email. Under Sony Ericsson the choices are:
1. Camera
2. Settings download
3. Timescape settings
But nothing for Email. And clicking "Settings download" does nothing.How do I use the Email application on this phone???
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Sep 19, 2012
I connected my blackberry to my home wifi network but now every time I return home the phone doesn't connect automatically. I have to pull the battery and restart the phone then it will connect automatically. I don't have any mobile service at my house and am dependent on using UMA over wifi to receive calls so I'd like to get this sorted.
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Sep 5, 2012
I'm currently abroad and all my phones services have been working completely fine on wifi however yesterday i left the data services on but switched off the whilst roaming option. I also tried to insert a new sim where it brought up the blackberry ID login, i couldn't log in as this phone no longer recognises my password even though its correct (whole diff issue,i know a security wipe etc is needed in order to solve this) so i switched the phone off and put in my old sim.even with the roaming switched off my whatsapp and internet work, i even switched it back on to see if it would make a difference but no matter what i do it seems as if i cant connect to BIS and the blackberry logo that appears on the top right of the screen wont come back. I've also tried connecting to the local phone networks here and the bb symbol still hasnt shown.
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Mar 25, 2012
My Bold 9900 shows Blackerry Internet Service BIS as Not Connected. See pictureAny idea what can be done to fix it?Location is Saudi Arabia, carrier is STC.
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May 18, 2012
I have a factory unlocked Vodafone 9900 from the UK (Carphonewarehouse). I've moved to Canada and inserted a Koodo, Bell, and Rogers SIM and the phone could not pull in a 3G signal at all.
It can pull in a Rogers/Fido 2G signal easily, but for some reason 3G won't work.
When I do a manual search for a network, it detects a Rogers 2G network, and for some odd reason a WIND and Mobilicity network.
Now I got this phone in the UK, and according to Vodafone's website it uses the following bands: HSDPA 850/900/1900/2100 why in Canada I can't pull in a 3G signal using 1900/850?
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Dec 17, 2011
I just went overseas for a few days and I was able to connect to the WIFI network with my Data Services option as 'Off' because I have a 3G plan and I didn't want to get charged for 3G overseas as it's more expensive.However after I connected to the WIFI I couldn't do any browsing. It says 'A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider'
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Jul 7, 2010
Brand new to this forum. I've had a Curve 8900 for two years without a problem. Everything works OK. I've just got a new Curve (Same model) - but when I swap over the SIM card the Email is not configured. The phone and messaging work fine but if I try and send an Email it says "No message services configured. You will be redirected to setup wizzardto set up your Email account" then it says "No message services configured, you will only be able to save to draft".But if a I swap averything back to my old phone it all works fine - no problem. What am I doing wrong or what do I have to do to get my Emails working on the new phone Thanks in advance.
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Jul 13, 2010
We just received our first android phone. It is as stated HTC Aria. We little disappointed with it.
1. There is no visual voicemail build-in. Is the app through android market good enough? Does it work fine?
2. Yahoo email cannot be configured through build-in mail app. We downloaded Yahoo app and so far it works OK.
3. Facebook for Aria is not the same as for iPhone (chat is missing).
Here is my question: Did it come with the latest SW version? Is SW update (2.2 I guess) coming soon?I know some of you will say I needed to wait for Samsung phone. This phone was bought for my wife and she wanted HTC only
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