BB Bold :: New 9900 Can't Connect To Old ID
Aug 21, 2010
I bought the new bb bold 9900 the other day upgrading from my bold 9700 well apparently the woman didn't understand that I could transfer all my stuff and set up myself. so she set up a new ID for me and now I can't sign into my old account through my phone and all the apps I had DL I can't access and apparently have to pay for again?how do I get rid of this new ID and set my old ID on my new phone and have all my apps again?
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Nov 16, 2012
I just got a new bold 9900, I bought it on my vacation abroad.. Now am back home, I tried using by new phone and it just won't connect to the Bis service, at 1st I thought it was a network issue, so I contacted my service provided.. Until they discovered I can't get a data coverage.. I tried many way to get it to work and I can.. There no way I can return it back to the point of sales coz I got it when I travelled out..
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Jul 3, 2012
I have a problem with my 9900 that connect to better connection (3G or 4G) . It always shows EDGE ,but i have changed it to 3G/4G and 2G . Since i upgraded to OS 7.1.0.342 ,it can't be connected to 3G or 4G.Do I need downgrade my OS or change to another OS?
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Sep 19, 2012
I connected my blackberry to my home wifi network but now every time I return home the phone doesn't connect automatically. I have to pull the battery and restart the phone then it will connect automatically. I don't have any mobile service at my house and am dependent on using UMA over wifi to receive calls so I'd like to get this sorted.
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Sep 5, 2012
I'm currently abroad and all my phones services have been working completely fine on wifi however yesterday i left the data services on but switched off the whilst roaming option. I also tried to insert a new sim where it brought up the blackberry ID login, i couldn't log in as this phone no longer recognises my password even though its correct (whole diff issue,i know a security wipe etc is needed in order to solve this) so i switched the phone off and put in my old sim.even with the roaming switched off my whatsapp and internet work, i even switched it back on to see if it would make a difference but no matter what i do it seems as if i cant connect to BIS and the blackberry logo that appears on the top right of the screen wont come back. I've also tried connecting to the local phone networks here and the bb symbol still hasnt shown.
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Mar 25, 2012
My Bold 9900 shows Blackerry Internet Service BIS as Not Connected. See pictureAny idea what can be done to fix it?Location is Saudi Arabia, carrier is STC.
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May 18, 2012
I have a factory unlocked Vodafone 9900 from the UK (Carphonewarehouse). I've moved to Canada and inserted a Koodo, Bell, and Rogers SIM and the phone could not pull in a 3G signal at all.
It can pull in a Rogers/Fido 2G signal easily, but for some reason 3G won't work.
When I do a manual search for a network, it detects a Rogers 2G network, and for some odd reason a WIND and Mobilicity network.
Now I got this phone in the UK, and according to Vodafone's website it uses the following bands: HSDPA 850/900/1900/2100 why in Canada I can't pull in a 3G signal using 1900/850?
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Dec 17, 2011
I just went overseas for a few days and I was able to connect to the WIFI network with my Data Services option as 'Off' because I have a 3G plan and I didn't want to get charged for 3G overseas as it's more expensive.However after I connected to the WIFI I couldn't do any browsing. It says 'A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider'
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Jun 13, 2012
I want to get the 9900 Bold with my contract by Vodafone. Just got to know, that I have to order an "emailconnect-option" (connecting by APN blackberry.net) to be able to surf in the internet with my BB.
But with "emailconnect" I get just 30MB per month! May be enough to push the emails, but not to surf or use some apps.
Is there any possibility, to use my "mobileconnect-option" (connecting by APN web.vodafone.de) instead of the emailconnect-option?
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May 3, 2012
i am having trouble connecting to my desktop manager and also when i try to up date my 9900 to a new os 7.1, it will not backup . i have tried battery pulls even uninstalling the desktop manager and reinstallng it.
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Jun 12, 2012
I have a bold 9900 and I can connect to everything but email. I have tried to delete and readd it, it was there before but then I had to take my phone in to get fixed because it kept rebooting everytime I put it on a hard surface. It keeps coming back with 'no message services configured. You will be redirected to the setup wizard to setup your email' but it is already set up it just wont connect/link.
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Feb 17, 2012
I just updated and configured my brand new Bold 9900 OS 7.0 Bundle 2406 for my Bluetooth devices and two of them that previously worked have issues. They pair perfectly but both devices are unable to connect a ringing call, disconnect a call in progress or initiate a phone call. If I answer or place a call from the phone, the Bluetooth device engages but the voice is only one direction. I have tried turning Encryption on & off under the device properties and no difference. I have verified the one Motorola device is listed as Compatible with my bold so what's up here?
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Apr 4, 2010
Trying to connect to internet with blue tooth through my computer, Not connect computer to net with the phone, exactly the opposite. Possable?
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Jul 20, 2012
I bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
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Oct 8, 2011
after updating my Bold 9900 tho Firmware 439 (I hope, it will work mith my BMW), I can´t power on the 9900 normally. It doesn´t react in any way, so I have to put out the battery and of course put it back . After that I can power on the device.
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Mar 31, 2012
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
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Nov 25, 2011
I've got a BB Bold 9900 through my work phone on AT&T and the phone was working just fine all night didn't have a problem with it, I plugged it into my charger went to bed now all of a sudden I can't get the phone to turn on and the red light keeps coming on and turning back off.
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Aug 23, 2010
I purchased my 9900 the end of last month and got the goodies along with it. For some reason for the past couple days I keep losing my data services and i either have to reboot or cycle the mobile network connectivity.OS. 7.1.248
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Nov 15, 2011
I just bought this phone and the next day when i wanted to download an application or remove one of my email accounts, it asks for blacberry id username and password but it cant log in. i changed the password, removed battery started it without sim card but nothing helps.
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Aug 6, 2012
I purchased my bold 9900 directly from Rim in February, and I noticed thatit recently keeps turning on and off by itself, sporadically. Once it turnsback on, it will immediately turn back off, and restart the process atleast 2-3 times. This is a nuisance because it happens many times a day. I have tried turning it on/off with and without my sim card, but it isn't helping?
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Nov 15, 2012
I have a Blackberry Bold 9900. The phone worked for about 3 months and then it just died. It won't start up or charge. I went to T-Mobile Netherlands for repair. They said they could sent it for repair at my own cost. This should be warrenty right?
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Dec 3, 2012
My Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
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Oct 6, 2012
my blackberry bold 9900 keeps turning off and on with the battery. but when i use my charger it stays on. i have tried to restore the OS several times but no .
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Aug 23, 2012
I have been searching the net for a fix for the annoyance of not being able to access the blackberry app world on the blackberry 9900. I can log in fine, as soon as i pick an app to download i accept the terms and conditions it says please wait....and then it goes back to the screen where i clicked download and i have no new apps.
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Nov 23, 2010
I have a Blackberry bold 9900 software version 7.1.0.523. As you all now the battery is a big problem. I have found a solution with a battery skin.[URL].. This battery skin charge the battery with at the bottom two contacts.
When we put in the phone and start the battery skin we get a flash sign in the battery. So it start charging.[URL]..
But after 10 to 15 seconds it stops and we get the plug in battery..![URL]..It rufuse to chrage the battery. I removed all third party apps.
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