BB Bold :: 9900 - Password Reset Not Working?
Nov 7, 2012
Ok, so as a student, coming back from the US to my home country, I had to change the sim card on my BB to use my phone and its features.
It asked me for my bb id and security password. I tried my default password (which had worked when I was moving to the US in the first place) but for some reason it did not work. I did what every normal person would do and set the password reset option.
It did not work and I tried every possible password till 9/10 attempts had been made. So I decided to just back up my stuff and do the data wipe. But then, after 10/10, all it did was lock me out for 15 minutes. So I took out my sim card and put it back in again, and suddenly, my phone was working fine! i don't know how, but I wasn't complaining. But then I have to reset the phone for some reason and voila! Security password being asked again and Im locked out again.
So in short, is there anyway I can get my password to work or at least do a data wipe so I can access my phone.
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Nov 18, 2011
I have misplaced the password for BlackBerry Bold 9700 Password Keeper that came with my phone. There is no data in the application. How do I reset or recover the password which I set a long time ago ? TNX
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Jun 1, 2012
My daughter tried to upgrade her BBM last night. When she tried to log back in using her Blackberry ID, she was unsure of the password, tried and failed to answer the security question, so we have tried to reset her Blackberry ID password online.When we go through the steps to reset her password via an email, no password email is received. I am checking the email on a PC (not the Blackberry) and have checked the junk email folder, but no reset email is received.
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Aug 10, 2012
My blackberry 9900 bold seems to randomly reset it self. I will find that the logon screen as gone to a white background and when I log in all my icons seem to have shrunk to a very tiny size, some are missing and I can read email but not respond. Have reformatted it twice but issue still pops up again. Can almost guarantee it will happen if the system is rebooted.
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May 3, 2012
Is there any way to reset my Bold 9900? I have a security password setup and I need to get into my phone very urgently.
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May 16, 2012
How can I reset my Blackberry ID password if I forgot the answer to my password reset question?
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Feb 15, 2011
error 117 with reset and how to fix the error.
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Oct 21, 2012
My blackberry 9900 keeps loading with app error 606 reset, it done it for 2 hours and I click reset and it happens again, I have taken the battery out and put it back in, sometimes it just come on and then doesn't let me press anything and goes straight off! I cant do anything on it and I don't know what to do?!
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Oct 21, 2011
My BB Model 9900 and OS7. Last night I reset my BB, during the re-start my BB hang. Then this code 'JVM Error 517' ...Reset. How to re-install and retrieve my data.
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Sep 7, 2014
CONFIG
phone 1 - iPhone 5s  iOS 7.1.2  iCould = Apple ID 1  iMessage = Apple ID 1
phone 2 - iPhone 5Â Â Â iOS 7.1.2Â Â Â iCould = Apple ID 1Â Â iMessage = Apple ID 2
PROBLEM
I reseted password for Apple ID 1
after password reset, phone 1 and phone 2 can not send iMessage to each other's phone numbers (goes as text message). Can send iMessage it to each others email address and all other phone numbers/email addressesÂ
SOLUTIONS TRIED
- reactive iMessage with toggle switch
- network settings reset
- deleting our all old messages
- restart phone at various steps aboveÂ
OBSERVATIONS
I do see phone number under Settings | Messages | Send & Receive | YOU CAN BE REACHED.... on both phones selected,
however, it is grayed out unlike email addresses below
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Sep 6, 2010
How do you set a password on the BB Bold 9900 so when it locks you have to type a password to unlock?
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Oct 25, 2010
on my bb bold 9900 suddenly error 502 has occurred. for that i reviewed and using JL_Cmder v1.9 i be able to sorted out. then again i got the error 507. that also i manged to sorted out. freshly i installed the os...now its working fine. but when i checked the password keeper icon, the file missing...please guide me how to sort this out....bb is my life kind of situation aridsed... please sort me boys...or if you have password keeper cod file... please send itexperts...
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Aug 15, 2012
a few days ago i had to type '''blackberry'' (instead of the usual 4 digits pin code) then a password to unlock my old 9900.Problem is : i got this mobile for so long i cant find the psword. I would like to know if and how i can 'get rid of it'? The phone is not very important itself but i would like to recover all the pics and calendar and notes that are in it
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Apr 4, 2012
I am at my last attemp to enter my password for backberry bold 9700 and if I enter incorrect password all data will be erased.The problem started with my phone was about to die and with low battery the radio went off. When I charged and triedn entering my password. It wont accept and unfornutately the radio/signal is also off.
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Feb 12, 2012
I did not use my BB for a long time and I cannot remember neither my password nor... The answer to the "password recovery question"... is there any way to reset the password without any other key, but with my ID only?
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Jan 18, 2012
I just downloaded the newest OS for my Bold. I had to delete an app for an alarm because it had stopped working. So, I thought I'd just go and re-download it. BUT, I need to enter my email and Blackberry ID Password to download it. I can't figure out what password I used so I tried to reset it. I can't get it to reset on my phone or on a desktop computer. When I tried doing it from a computer, it said it would email me so I could reset my password but I never got an email (tried this a few times). And when I do it on my phone the page either goes nowhere or it gives me an error on the page.
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Jun 15, 2012
I have forgotten the password to BB ID and also the password associated with the email address linked to BB ID so cannot reset my BB ID password. I have looked through all knowledge base and can't find a solution. Any ideas on how to do a full BB ID reset and new linked email address?
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Jan 24, 2012
I just bought a new BB Bold 9900. How do I transfer all my passwords from Password Keeper from my old BB into the new 9900?
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Jul 1, 2012
My wife phone got stolen. She has an official unlock Blackberry Bold 9900 phone. I contacted our provider AT&T about blocking the device, they said that the can't do it because it is not an AT&T phone. AT&T only suspend the service. They were even unable to direct us to whom should we speak with. I would like to totally block the phone from being used with any sim. How can I do that? The device have important information and my wife has a password on the device. Can they hack it without formatting the device.
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Apr 17, 2012
just got a Blackberry Bold today, but when trying to connect to my home wi-fi network, I mistyped the password. When I try to connect to the wi-fi, I get a message telling me that the "Connection failed due to incorrect network credentials. Verify saved network's security settings". I'm assuming this is because the password I entered was incorrect, but it doesn't give me the opportunity to re-enter it. I've been exploring menus, but can't find how to start again and reset this.
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Mar 8, 2012
How do I reset my password keeper. I forgot my password.
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Nov 26, 2012
I have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
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Jan 3, 2012
Is there a way to reset my password without loosing my saved passwords?
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Jun 30, 2012
I need to reset the password of BB APP world I logged on to this website [URL] this link is sending me a reset password again to the BB userid email that is (personal info removed) @blackberry.com is my user id. How can I get the password from there when I am requesting to reset the password.
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Jun 7, 2012
I would like to know how to reset the password that appears on my computer screen when I try to synchronize, run back ups etc. The password that I recorded when I installed the software does not work. The blackberry keyboard password doesn't work either. I set up a Blackberry ID and that doesn't assist at all. I cant find an explanation of all the different passwords.
Model: Blackberry Bold,
OS version v.6.0.0.600
Phone company Bell Canada
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Jun 6, 2010
Regarding a problem with password on my 9700 Bold:
I have had a four digit Phone Lock on it for months, always the same, was operating the phone the same as usual one night, and the next morning, it wouldn't accept the Lock Code.
Entered the Password 7/8 times, then thought I had no choice but to let it reset itself, entered in the same Code, and it accepted it.
I didn't want to go through that again, so I went to Password Settings to remove the Password requirement, and it started all over again, not accepting the Same Password with which I had just unlocked the phone!
Fortunately, I have Backed up my phone in case it did get Wiped, but I would have lost some info that had been entered in between Backups, so I hoped I could get this resolved With Out the phone needing a Factory Reset.
The 9700 asked me to enter "blackberry", and I noticed that there was a tendency for the letters to jump to Upper Case quicker than I was accustomed to seeing it do.
As I have been writing this, I remembered that I had changed the Cursor Speed to Fast, so now I'm going to type in the password as quickly as I can, so I can be as certain as possible that it goes in as 'lower case' only, which, because of the characters being immediately changed to ****, I could not detect before.
Problem Solved!
I just breathed a Huge sigh of relief.
The phone has now been set back to the Original Cursor Rate, and the Phone Lock has been removed.
Security is important in case the phone is misplaced, so I set the SIM Card Lock instead, and at least if the Password gets messed up again, I can get a PUK Code from at&t, and unlock the phone that way, without the risk of wiping out all my contact information, calendar dates, and other personal settings.
I hope this information might be helpful to someone else, and I'm looking forward to learning more on this site.
Also see at:
http://www.blackberryforums.com/general-blackberry-discussion/228337-password-not-accepted-due-curso...
[url]
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Aug 25, 2010
Trying to do the mandatory reset for the password on a hotmail account and all roads (edit, delete, validate) lead to a frozen "Login" screen.
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Jan 23, 2012
I own a blackberry 9700 since 2 yrs. I tried for the first time to save my device data on my computer by using the BB Desktop Software. To connect my cell phone and my PC, I had to provide a "password". I typed my device password and then my SIM Card pin #, without any luck. An alert message indicated that this was my last chance to enter the right code, and if I don"t, all my device data would be merely erased.
I also cannot access anymore to my cell phone as long as I don't provide with this "mysterious" password. The point is also that I switched off my device. If turn it on, I will have to type the word "blackberry" first, and then the said password will be requested: at this step is it the SIM card PIN # or necessarily the device password?
I didn't use my cell phone for several weeks since that time, so scared to do a wrong thing. When I just tried to reload the battery, I saw the phone doing like a "reset". Then I took off the battery to stop the process. Did I do something wrong? Is it now too late to get back my data?
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Dec 1, 2011
I have the BlackBerry Bold 9900 and today for some reason it has completely gone mental. My bbms wont send, my texts are taking forever to send and I can't ring out?
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Oct 21, 2012
Is the Bold 9900 mic a unit that can be changed or is it on the main board?
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Sep 1, 2011
I have a problem my BlackBerry Maps Not Working. I have tried upgrade & downgrade But nothing change.
My OS : SK Telecom 7.0.0.353
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