I just downloaded the newest OS for my Bold. I had to delete an app for an alarm because it had stopped working. So, I thought I'd just go and re-download it. BUT, I need to enter my email and Blackberry ID Password to download it. I can't figure out what password I used so I tried to reset it. I can't get it to reset on my phone or on a desktop computer. When I tried doing it from a computer, it said it would email me so I could reset my password but I never got an email (tried this a few times). And when I do it on my phone the page either goes nowhere or it gives me an error on the page.
I have misplaced the password for BlackBerry Bold 9700 Password Keeper that came with my phone. There is no data in the application. How do I reset or recover the password which I set a long time ago ? TNX
I am at my last attemp to enter my password for backberry bold 9700 and if I enter incorrect password all data will be erased.The problem started with my phone was about to die and with low battery the radio went off. When I charged and triedn entering my password. It wont accept and unfornutately the radio/signal is also off.
I did not use my BB for a long time and I cannot remember neither my password nor... The answer to the "password recovery question"... is there any way to reset the password without any other key, but with my ID only?
I have forgotten the password to BB ID and also the password associated with the email address linked to BB ID so cannot reset my BB ID password. I have looked through all knowledge base and can't find a solution. Any ideas on how to do a full BB ID reset and new linked email address?
just got a Blackberry Bold today, but when trying to connect to my home wi-fi network, I mistyped the password. When I try to connect to the wi-fi, I get a message telling me that the "Connection failed due to incorrect network credentials. Verify saved network's security settings". I'm assuming this is because the password I entered was incorrect, but it doesn't give me the opportunity to re-enter it. I've been exploring menus, but can't find how to start again and reset this.
Ok, so as a student, coming back from the US to my home country, I had to change the sim card on my BB to use my phone and its features.
It asked me for my bb id and security password. I tried my default password (which had worked when I was moving to the US in the first place) but for some reason it did not work. I did what every normal person would do and set the password reset option.
It did not work and I tried every possible password till 9/10 attempts had been made. So I decided to just back up my stuff and do the data wipe. But then, after 10/10, all it did was lock me out for 15 minutes. So I took out my sim card and put it back in again, and suddenly, my phone was working fine! i don't know how, but I wasn't complaining. But then I have to reset the phone for some reason and voila! Security password being asked again and Im locked out again.
So in short, is there anyway I can get my password to work or at least do a data wipe so I can access my phone.
I need to reset the password of BB APP world I logged on to this website [URL] this link is sending me a reset password again to the BB userid email that is (personal info removed) @blackberry.com is my user id. How can I get the password from there when I am requesting to reset the password.
I would like to know how to reset the password that appears on my computer screen when I try to synchronize, run back ups etc. The password that I recorded when I installed the software does not work. The blackberry keyboard password doesn't work either. I set up a Blackberry ID and that doesn't assist at all. I cant find an explanation of all the different passwords.
Model: Blackberry Bold, OS version v.6.0.0.600 Phone company Bell Canada
Regarding a problem with password on my 9700 Bold:
I have had a four digit Phone Lock on it for months, always the same, was operating the phone the same as usual one night, and the next morning, it wouldn't accept the Lock Code.
Entered the Password 7/8 times, then thought I had no choice but to let it reset itself, entered in the same Code, and it accepted it.
I didn't want to go through that again, so I went to Password Settings to remove the Password requirement, and it started all over again, not accepting the Same Password with which I had just unlocked the phone!
Fortunately, I have Backed up my phone in case it did get Wiped, but I would have lost some info that had been entered in between Backups, so I hoped I could get this resolved With Out the phone needing a Factory Reset.
The 9700 asked me to enter "blackberry", and I noticed that there was a tendency for the letters to jump to Upper Case quicker than I was accustomed to seeing it do.
As I have been writing this, I remembered that I had changed the Cursor Speed to Fast, so now I'm going to type in the password as quickly as I can, so I can be as certain as possible that it goes in as 'lower case' only, which, because of the characters being immediately changed to ****, I could not detect before.
Problem Solved!
I just breathed a Huge sigh of relief.
The phone has now been set back to the Original Cursor Rate, and the Phone Lock has been removed.
Security is important in case the phone is misplaced, so I set the SIM Card Lock instead, and at least if the Password gets messed up again, I can get a PUK Code from at&t, and unlock the phone that way, without the risk of wiping out all my contact information, calendar dates, and other personal settings.
I hope this information might be helpful to someone else, and I'm looking forward to learning more on this site.
I own a blackberry 9700 since 2 yrs. I tried for the first time to save my device data on my computer by using the BB Desktop Software. To connect my cell phone and my PC, I had to provide a "password". I typed my device password and then my SIM Card pin #, without any luck. An alert message indicated that this was my last chance to enter the right code, and if I don"t, all my device data would be merely erased.
I also cannot access anymore to my cell phone as long as I don't provide with this "mysterious" password. The point is also that I switched off my device. If turn it on, I will have to type the word "blackberry" first, and then the said password will be requested: at this step is it the SIM card PIN # or necessarily the device password?
I didn't use my cell phone for several weeks since that time, so scared to do a wrong thing. When I just tried to reload the battery, I saw the phone doing like a "reset". Then I took off the battery to stop the process. Did I do something wrong? Is it now too late to get back my data?
My iphone password screen will not accept my password. It doesn't work. How do I disable the password or reset it? This is the password that comes up after you slide the arrow to open the phone on the home screen. I have upgraded to the IOS 5 software
I am glad to be a member of the forum and hope I can contribute meaningfully.Here is my problem: I have a BB Bold 9900 recently acquired after using a 9000 for more than 2 years. Recently my email server changed its settings and in order to do the same in the 9900 I went to email settings and was asked for my BB id and password. I had forgotten pw so clicked on 'forgot pw' and the usual pw hint question came up. However the pw I entered did not work - I was given 9 more chances and couldn't get the right pw. So what do I do now
In linking to new Playbook, messed up and had to 'start again' with blackberry phone. Messed up also with my old password and after 10 tries it froze. I have gone through password reset process but still blocking me with the message: Your account has been locked. Please try again after the lockout period has expired or call customer service.Any suggestions other than a call to technical desk. I've been researching forums and seems to be the case that lock is indefinite. Incidentally, I didn't see the option after 10 tries to enter word 'blackberry' but it was late at night and frustration had kicked in. Possibly I missed that.
One of my friends set up a password on the messages in my SAMSUNG CHAT 322 cellphone and now he doesn't remember it. I can't access any of the messages now. Darn! Is there a way to reset the password or change it to something without losing data on my phone(I mean images, contacts, etc. I won't mind losing my settings)
My daughter tried to upgrade her BBM last night. When she tried to log back in using her Blackberry ID, she was unsure of the password, tried and failed to answer the security question, so we have tried to reset her Blackberry ID password online.When we go through the steps to reset her password via an email, no password email is received. I am checking the email on a PC (not the Blackberry) and have checked the junk email folder, but no reset email is received.
I was locked out of my account while trying to reset my password. I clicked the "forgot password" link, entered my secret question correctly.I followed the link to reset my password that was emailed to me.I then got a generic error saying there was a problem processing your request after trying to give it a new password. It didn't say that my new password was too short, or the confirmation didn't match or that my secret question was wrong. All it gave me was an error.
