IMessage To Specific Phone Number Not Working After Password Reset On IPhone

Sep 7, 2014

CONFIG

phone 1 - iPhone 5s  iOS 7.1.2  iCould = Apple ID 1  iMessage = Apple ID 1

phone 2 - iPhone 5Â Â Â iOS 7.1.2Â Â Â iCould = Apple ID 1Â Â iMessage = Apple ID 2

PROBLEM

I reseted password for Apple ID 1

after password reset, phone 1 and phone 2 can not send iMessage to each other's phone numbers (goes as text message). Can send iMessage it to each others email address and all other phone numbers/email addressesÂ

SOLUTIONS TRIED

- reactive iMessage with toggle switch

- network settings reset

- deleting our all old messages

- restart phone at various steps aboveÂ

OBSERVATIONS

I do see phone number under Settings | Messages | Send & Receive | YOU CAN BE REACHED.... on both phones selected,

however, it is grayed out unlike email addresses below

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