BB Bold 9700 :: Will Need To Re-activate BES Services After Software Upgrade?
May 27, 2010
I'm about to update my 9700 software from .545 to the most current one. My BB is activated on my company's BES server. Will I need to re-activate BES services after the software upgrade or does the activation remain when I back up my device during the upgrade process ?
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Jul 25, 2011
I have recently purchased a used Blackberry Bold 9700 which was previous used on a Vodafone network in the UK. No I want to use it with Warid in Pakistan. The phone is working but I am unable to make a new account for BB services using my PIN and IMEI. Can you guide me as to how the PIN and IMEI can now be reassigned to me.
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Feb 4, 2012
I just received as a gift for my birthday a BlackBerry Bold 9900 . I previously owned a Blackberry Bold 9000. Now I can't activate the blackberry services on the new phone. I have followed all the steps (used the desktop app to transfer the data from the old phone to the new one), moved the SIM card but I still can't set up the email or use BBM.I spoke to the service provider here in Romania (orange) and did everything they said (to go to blackberry. orange.com and change the model of the phone, to go to Host Routing Table and use the Register Now tool) but I didn't manage to solve the problem. If I insert the SIM card into the old phone everything works perfect.Also when I try to create a new account for the new phone on url... using the PIN and IMEI from the new phone I get the message - "Cannot create account: Your BlackBerry® Internet Service Account is suspended or deactivated"
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Aug 9, 2010
Does anyone know how to activate the lock screen? Sorry if this question has been asked already.
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Jan 19, 2010
When I put another sim my WAP browser icon disappeared. I have activated internet on it but how could I use it?
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Oct 10, 2011
I changed my blackberry from bold 9700 to 9780 and I am trying to activate my email for the last 10 hours but it has not been possible. Also using blackberry desktop software I tried to restore backup from my old phone to the new one but it has not updated my bbm. The previous bbm contacts are there but I cant send a message to anyone. Do I need to add all of them again?
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Mar 17, 2012
My Bold 9780 got the white screen of death. I have sent it off to get fixed, but while that is happening I have switched back to my old Bold 9700. When I try moving my old email account it says to put my email password in. I put the right password in and when I press activate it says 'Sorry, unable to continue your session. Please log in again.' I have tried logging in again multiple times but it still doesn't work, what shall I do???
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Apr 29, 2010
i am currently at outside of my country and i was using BBM and other softwares over wifi without any problems and i upgraded my OS to latest (593) and than i can access only internet browsing. BBM - facebook - twitter doesnt connects to the internet.
whats wrong with it? my data services are only wifi because of high charges of gprs while i am outside of my country and it has no problem before upgrading.
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Mar 6, 2010
Network Name is on home screen + Wi-Fi indicator is dimmed.User Manual reads:Your device is connected to Wi-Fi network but does not have access to BlackBerry services over the Wi-Fi connection.After several hours perhaps overnight the Wi-Fi indicator comes on and then I HAVE "BLACKBERRY SERVICES". until the next time I leave the house and drive down the road.
My point iswhy should I have to wait an indeterminate length of time before I can use Wi-Fi internet services? From the time my Wi-Fi network name appears on the screen I should be able to access internet via Wi-Fi.what gives? How can I overcome this indeterminate waiting for the system to gain acces to "BlackBerry services" over Wi-Fi.
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May 21, 2010
I connected my BlackBerry with the wireless router it says that it's connected, but there is a dash and I can't activate the Internet nor getting mails.
It is very strange as it worked till 24 hours ago. by the way, I'm using a portable PC with wifi connection which works very well.
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Aug 30, 2010
I wanted to disable all data on the bb 9700 (OS 5.545?) and only use it as a phone/SMS.Question is i went into mobile network and i set Data Services to OFF.But i also read online that if its GSM it should change from EDGE to edge, and 3G to 3g.Well anyways on this phone its still saying 3G even tho data is OFF.
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Jan 16, 2012
I am using a blackberry bold 9700 V5.0.0.862. My phone is unlocked and I am using it on the Fido network. I was away for 5 weeks, and while away I used a simcard from that country in my phone. When I got back to Canada, I put in my fido sim card and the internet was not working. I called Fido and they did a reset on my phone and still no data.
The tech did some trouble shooting as well as gave me the Fido APN info, I did the host routing table reset and still nothing. I have no idea what the problem could be but Fido has told me there is nothing else that they can do, as I am using an unlocked device. I cannot connect to the internet, my BBM does not work, and I am not receieving emails. I can make phone calls and send texts. I have pulled the battery out many times. My phone says 3G.I don't know if some of the setting on my phone locked from using the international sim, if my sim is corrupted, or if I need a new phone.
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Aug 17, 2010
how to unlock bb9700? I came across an app here for $10 and by installing it provided a code and thats about it. Just wondering if i do UNLOCK will that affect my current services or anything? i am on Telus (GSM)
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Feb 13, 2010
I can read and open my emails and junk but when I try to compose a email its says no message services configured. You will be redirected to setup wizard to setup an email account.
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May 9, 2010
Is they way that when im in a call that i can press the left phone button to activate or de-activate the speaker phone? As i need a more convinient way of activating and de activating the speaker phone rather than pressing menu then scrolling down to the actiate option.
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Feb 9, 2010
I acquired in Hong Kong the BB Bold 9700. I was told it is not a locked phone, and that I should be able to use it where I live. Indeed, as a phone, it is not locked, and I can do all phone functionality. However the following functions are not available and I wonder how to fix it: When I try to set email accounts, it only lets me the option to set enterprise server based email accounts; it does not let me the option to set Internet based personal accounts as appear in the manual I am also unable to use the device over WIFI networks; I can register them, connect and set them, but the actual browsing over the connection is not possible.
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Jan 29, 2010
I recently added my gmail address to device. In Options/ Advanced options / Default services It only lists my Gmail account for contact List (Sync).I want to switch to my POP account as that is where I maintain my contact list.how do I get my POP acct in that list?
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Apr 22, 2011
I am having a unlocked verizon black berry 9530. i want to activate GSM Blackberry services but unable to do so.
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Jun 2, 2012
Lost or had my phone stolen today. Tried to use my Find My iphone app but the location services are disabled on the phone. Is there any way to remote activate the location services on the phone?
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Jun 24, 2012
I cannot turn on my location services and my AT&T Data is not responding appropriately either! The key board is acting strange like a remote app is typing
Info:
iPhone 4, iOS 5.1.1
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Aug 22, 2011
When trying to Upgrade to Os 6 on my Bold 9700. @ the last part it gives me a messages "No actions are required." and does not upgrade my phone. My original carrier was At&t now I'm living in Colombia so I unlocked my phone and I currently have it with Movistar.. HELP!!! Please.. I tried re doing this upgrade 4 times already and same result.
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Jul 19, 2011
I would like to know if Bold 9700 will be able to upgrade to OS7?
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Apr 20, 2012
Can i upgrade my BB 9700 OS 5 to OS 6?
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Jul 10, 2012
I just got a BB Bold 9700 with OS5 and I was wondering if I upgraded to OS6. Can I do it on this phone?Does it run well?I just want to be sure to do it and that everything will work as well as it is doing now on OS5!
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Sep 1, 2012
every couple of days, my year-and-a-half old phone fails to connect to the internet. Twitter, Facebook, and the Browser do not work, saying that I am unconnected to wifi, when I do have a connection. To solve this problem, I have been turning off the phone, and then pulling out the battery. This seems to work, it just seems tedious to keep doing so.Then I thought maybe I should upgrade the operating system. I can't seem to find this on the BB desktop manager.
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Jan 12, 2010
I've had my phone since November and I'm not really sure which software I have on it, but I know its started "hanging" a lot. I will clear the log, pull the battery and all of that but it still hangs and it's started just dropping calls.Will upgrading the software take care of that? Also, how can I tell which software I already have and where do I find the update?
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Jan 7, 2010
I just got mine, and its great. I cant get over 100+mb free space..and OS 5.0.0.330 tmo official is fine but I cant help myself and want to upgrade(lol). Whats the best build out for tmo? I wanted to put .405 att official on but I read a bunch of posts saying to stay away from that unless you are AT&T...I am not really sure why, I never heard of carrier specific builds...RIM makes the build and carriers call them official if they pass their tests.I do not want bugs...Im over that...gone through trying every single new build on my 9000, lololol.I want one with the best battery life possible and everything working.
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Jan 7, 2010
So im using my new 9700 i just upgrade the OS to 5.0.405 but i have not upgraded the Blavkberry Mesnger. I am currently using ver. 4.7 but i do want to see what the new version 5.0 is like. when i click on the messenger i con i get the 'Updat Available:Get Link/Copy Link/cancel options. What im wondering is if i upgrade this way will it install a fresh install or will it simply add on to the existing version, i guess the concern here is if it will delete my contacts as well or will it preserve all my contacts. Ihave already created a back up but want to know other peoples experiences in upgrading.
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Jan 5, 2010
I've had my fantastic new 9700 for about a week now and I love it! But This morning i find that everytime i go into BB Messenger I get a box that says 'Upgrade available' I click on the 'get link' box and go to the page it takes me to on explorer. There is a big grey button on the screen that say 'Download' but I can't click on it....... I hold the arow over it and click and nothing happens, I've tried zooming in and i've tried pressing enter.
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Sep 8, 2011
I upgraded the device software for my BB 9700 At&t from 5.0 to 6.0. Shortly, thereafter I started seeing an App Error 200 reset on the device. I tried to reset but it doesn't boot up. What do I do?
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Oct 8, 2011
The trackpad on my Bold 9700 stopped working last night. It scrolled but would not register being pressed. Followign advice elsewhere on this site, I downloaded the desktop manager and backed up the device, then installed a new operating system (version 6).
Now nothing on the BB is working. It is stuck on the terms and conditions screen that starts "This handheld device includes software that it proprietary and confidential to Research In Motion Limited. . ." I can see there is a blue arrow at the bottom, implying I need to scroll down and accept the terms and conditions, but as none of the keyboard is responding, I can't do this.
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