BB Bold :: Upgrade OS Bundle But All SMS Disappeared?
Sep 10, 2012
I have a (relatively) new BB Bold 9790. I connected today via the Desktop manager and it asked me if I wanted to upgrade my software bundle (I am on OS 7). I clicked on "yes" and it went off and did the deed. I have to confess I did not do a manual backup as my previous experience has been that the DM does the backup for you and it's worked well.
So after the upgrade everything was back as it was (my icons in the same place, emails, pics etc) apart from all my SMS! They have all disappeared. I am receiving new ones fine but the old ones have all gone. I had quite a lot of useful information in the old SMS (yes I know I should have backed these up) ... is there any way these can be recovered? I cannot belive the DM did not back these up and restore them but if I go ito the DM and look for a backup there is no recent back ups so I can't find anything to restore from.
I try to upgrade my device (9780) software from OS 6.0.0.285 bundle 863 to bundle 2115 (i guess) using blackberry desktop software and from web.. but it keep telling me the same notification "An error has occurred while downloading software for your device.
I already try to download the device software from the list of provider (in this case, I use indosat, cause im in indonesia) and the site is under maintenance huff...when i giving up on upgrading my os, i try to upgrade my bbm to bbm 6 version.. then, my device reboot.. and its gone.. there's no bbm icon.. in my application management, there's blackberry messenger still in version 5, but when i try once again) download the new one from the web, it said "Already installed"
After recently updating my Bold 9780 to OS 6.0 Bundle 2534 I'm getting the "My Services" screen at startup plus the phone is automatically trying to connect to a specific bluetooth device - both of which it never did before the upgrade.
I have had a notification on my BB 9900 (UK Vodafone) that version 7.1.0 bundle 1149 is available to download.When I try and download it on my BB it tried for a min or two then says "update request failed.. try again later or update using blackberry desktop manager on your computer."I then downloaded the latest version of "Blackberry Desktop Software" and clicked on "update" - it then reported "There are no blackberry device software updartes available."
I've upgraded my BB Bold 9900 software to 7.1.0 bundle 1310. Before that my battery lasted for 2 days with moderate use. Now it drains completely in 8 hours, whether the BB turned on or off! Maybe even how I can roll back the upgrade?
I'm using a Blackberry Curve 8520, I'm trying to upgrade my phone to Bundle 6 but the Blackberry Desktop Software doesn't tell me I need an Upgrade, so I want to ask if I need a patch or the hardware don't have the requirements of the new OS.
I have tried several times to load this upgrade by both apploader and desktop software. Apploader states that the update is not available from this server, the desktop software downloads it but hangs during the device backup. I have even tried to do a backup from the desktop software and the backup hangs too.
Tonight I updated my software to v6.0.0.526 and when I started back up my wallpaper was back at default and my media was wiped. I can't find my pictures and I also can't identify them in my device backup.
I am trying to upgrade my BB torch 9860 OS version to 7.1.0 bundle 1646, But unable to do.I try to upgrade using the aploader as well bb desktop manager.
I recently upgraded the OS on my Torch 9800 to OS 6 bundle 2647. Everything seems okay except that the passwords that were stored in my SplashData app are now gone. Is the data file still on the phone somewhere or can it somehow be recovered?I did not back up the phone with the Desktop manager before the upgrade.
I had upgraded to the new version 5.0 bundle 1168 and since then have lost some of the features from the prious version 2. The password keeper vault had a lot of information and I want to retrieve it. I have the Blackberry desktop software and have back up of the old data.Is it possible to keep the new version however have the information from the password keeper loaded into it.
After updating to 2647, I can't find the password keeper, doc , PDF and spread sheet in the applications folder. Those applications are really important to me and I don't know what is the problem, is it the new software doesn't have those applications or some kind of an error during the installation of the software.I really need those apps ,degrade to the previous version or reinstall the same version again.But I don't know how to do the both. step by step instruction from where to download the so and how to install it to the phone.
I recently updated my Bold 9700 (on T-Mobile) to OS 6.0 via a manual download beacuse when ever i try updating with my desktop software or device software they get to module 394 of 501 and it stops downloading. now i have deleted all loader cache and history and tried again and got the same result. i am using a dongle to download the update on my laptop and wondered if that could cause a problem. i downloaded 6.0 manually off another website but i was bundle 1879 and still requires an update to bundle 2534.
Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
I downloaded bundle 2392 through the usual Updates roughly two weeks ago. Since then my BB Bold 9900 continuously stops receiving emails, texts and I cannot access the web. When trying to use the web, I get the message "a coomunications failure has occurred". I can turn the phone off, remove the battery, reinstall and turn on then I will receive all messages not already downloaded. But, after this process finishes, the problem starts all over a few minutes later - no more messages, no web access.
I have update software bold 9780 to 6.0.0.863 and now I can't opened excel,words,ppt,how can I back to previous os 6.0 bundle 2115?or what can I do to opened excel,etc again?
I get following error message whenever I try to update software of my device the application "help" cannot be loaded, because it requires following applications that are not available:net.rim.java.browser?
I recently updated to 7.0 bundle 2395 but the battery life seems worsen it droped like 40% in just 3 or 4 hours but it just in the standby mode and I did't use it at all so is there a problem with my battery?
I tried to use the email setup application and was informed an update was available. In the middle of the installation, it said it was cancelling. Now when I start the email setup, I get to the choice of internet email or enterprise account, and when I select internet email, nothing happens. I saw a suggestion to try a battery pull, but that did not work either.
I updated my 9900 with the new 7.1 bundle and now no maps and no password keeper. I cannot install them from the desktop manager because the applications section has now been updated to only show the apps i have downloaded! Not happy at all with this new update and would really appreciate a solution as i have numerous pieces of important info in the password keeper. P.S. i also tried restoring my device from a date before the update, but still no maps or password keeper
Its been a while since I purchased my Blackberry Bold 9780 (February to be precise). I was extremely happy with its functioning aand it never gave me any problems...until yesterday. I have a Apple Macbook on which I have loaded the Desktop Software to backup my data, transfer music, photos, etc.Yesterday as soon as I connected my device to my computer it notified me that there were updates for my device and if I would like to install them. I ticked on the necessary options to backup my data and initiated the update process. That was the last time I saw my device working fine. It took a while to update after which it finally showed up on my desktop software. The OS was now 6.0 build 2647. I safely disconnected my phone to check whether everything was ok. At first glance it was all good and that was until I went into the setup app on my device and clicked on email set-up. It just showed a small loader for a microsecond but didn't respond. To make matters worse, I couldn't exit the setup app and the device just hung up. After a hard reset, it did manage to enter the email setup app, showed me two options (Internet mail account, Enterprise account). clicking on any one of them bought me back to the same hang where the device just froze. Multiple hard resets later, took another route to find the problem. This time through my email message inbox---->options---->account management. This is where is showed me a message which read that it was unable to load my account settings and I ned to contact my wireless service provider. 2 hours on the phone with the tech supervisor from Orange and half hour of security wipe, left me back to square one. Issue not resolved yet, device takes ages to start and flashes a red light everytime before it boots....and most importantly can't setup any new mail nor can update the settings of the current ones.
I just updated my 9900 to bundle 1672 from 14xx which came factory installed using the desktop manager. This resulted in the loss of ALL third party apps and some BB apps! Of course, as recommended I did a backup before the update and the desktop manager restored from the backup. Despite this, none of my apps followed.
Lost App World and the compass app. The compass app I can't find again. App World was an easy fix through BB's website. Once I got App World I could download all the apps I have bought from My World. However, some of them require registration (haven't heard back from these companies yet) and I lost all my entries and settings in these apps!
I lost all third party apps that came pre-installed that I haven't downloaded from App World, like Wikitude, Facebook, Google Talk, MSN, and so on.Has this happened to anyone else? Why did this happen? Shouldn't backups also back up all the apps? What went wrong??
My Facebook icon has disappeared after doing the latest app world upgrade. App world says its installed but I can't find it. Checked the hidden icons and its not there either. In Options, App Management it says its 'Not Running'. How do I get it back??
Has any body had their standard sudoku3 & klondike just disappear after upgrading their bb device software to the latest ver5? How do I get it back without having to download different versions on bb apps world?
I installed the upgrade to app world and it disappeared. I rebooted. I re-registered. I uninstalled app world (it shows up I under the applications manager but the icon does not show up as a icon on my blackbery). I eve uninstalled it using the desktop software and re-installed it to no avail.
I recently made a bunch of different upgrades through Cydia since last night and this morning. Just now, I noticed that my Categories icon has disappeared.
I have a Torch 9800. After upgrading App World and rebooting as requested I am unable to locate the icon. Been through "All" and "Downloads". Tried upgrading OS as suggested but that download kept failing.
Upgraded my Xperia Ray to ICS last night and when I went to test the face unlock, it only prompted to take a picture with the rear camera.Also the phone camera shows the same screen, without the icon to switch to the rear camera.
Ok so earlier today I updated my phone to v5.0.0.341.The upgrade went ok, but afterwards it seemed all my apps have disapeared, and the default skin reinstated. After checking around the phone i couldn't find any of them.I figured I'd reinstall the skin I had been using (Blackberry Pro v4). After installing it, my menu was really screwed up. All the folders had disappeared and everything that was normally in folders was on the home menu. I managed to fix that by pressing menu > options > reset icon arrangement. However, I still have the problem of all my apps missing. I was wondering if anyone could shed any light on this for me, and any possible easy way of getting them back. I've downloaded and reinstalled a few, but I did have quite a few installed. Also, does anyone know how I can get back apps that I have already paid for in App World? I'm guessing emailing support is the best way to go?
