BB Bold :: Battery With Red Cross On Startup?
Oct 17, 2010
My bold 9000 will not start up.When I insert the battery the red led start up with the normal boot indicator then it stays on with a empty battery sign with a red cross over it.The boot inicator boots up till a certain point and stays there with nothing happening further? I can not connect to the desktop manager either?
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Nov 20, 2011
So, I dropped my phone from a kitchen stool on to a rug.. Went to reboot it and got a blackscreen with a white battery and a red X going through it. Now, I was told it was my battery after much goolging.. I have 3 batteries at my disposale, all working at various strengths. None are changing the issue.So, Ive plugged it into my DM and it gives me 3 OS's to choose from when repairing. Ive chosen all three, with and without different batteries and no progress has been made.What can I do next? Surely my phone isnt broken from its softest fall yet?
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Oct 9, 2011
Bought my bold 2 a year back. Just bought a new battery for my Bold 2 (9700) with a 6 months warranty as previous battery used to drain out quickly. Tried charging but there is a battery sign with a red cross over it even after charging it for 3 hours. When I use my old battery, it is functioning well as before. What is the problem?
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Dec 25, 2011
Just got a new bold 9900 today and when I put the battery in, the battery icon shows up with a red cros and an hour glass turning round and round? So frustrating, what does this mean? do I have a faulty battery?
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May 22, 2012
When the battery is inserted the screen shows a battery with a red cross.
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Oct 2, 2011
my blackberry all of a sudden went blank and wouldnt turn back on, so i plugged it in to charge and have a red light for about 10 seconds then it goes off and I get a battery symbol with a red cross through it.
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Feb 9, 2011
I've had my BB Curve for about a year and a half now. Last night, I went to charge my BB after the battery had drained to find on the screen a drained battery icon with a red cross/line through it. I had reloaded the set up on my phone and it still does not work and it seems that the white loading bar under the icon still loads after it has appeared and stops at around 75%.Will a new battery fix this?As I have said, I have reloaded and wiped everything on my phone and I have also tried the 'take out the battery while it's charged, put it back in method', nothing happened.
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Oct 25, 2011
ive had a blackberry crbe for about 4 months it is brillaiunt condition , but all fo a sudden the phone switched off and now wont turn on . ive tryed charging it but all that comes up is a empty battery sign with a red cross i had it on charge all night and have tryed 3 different chargers and 2 batterys and still nothing ?
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Sep 22, 2012
I can't turn my phone on.For the last week, every time I plugged the charger in, the screen would go white, and then a battery with a red cross through would show up.If I removed and replaced the battery several times then eventually it would reboot, I took to a phone shop yesterday and they unscrewed the phone and re-screwed it together again, and the battery sign didn't appear again and appeared to be working fine again.However, last night I attempted to charge the phone again, and the battery sign appeared again and now will not go off. The phone is completely useless. I've tried a new battery, with no luck. What should I do?
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Nov 2, 2011
My blackberry torch got discharged yesterday and it wont just re-charge. I kept it overnight to charge but no joy, tried a different charger but no juice . After some fiddling I see the red light on the device when I plug-in my charger and see the lightning symbol for a few seconds before it gives way to an empty battery with a red cross. I have tried this procedure various times but no joy.
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May 4, 2012
my bb switched itself off and when i try and charge it the little red light in the top right comes on and then the screen displays a pic of a battery with a big red cross going through it? i havent dropped it or got it wet, it now wont charge or switch on
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Jan 28, 2012
My month-old Blackberry Curve 9300 won't turn on. I plugged it in - to the wall - to charge earlier today and at that point it seemed fine - when I went back to check it, though, the screen was blank with a red light. I've tried turning it on, but the loading screen comes up, loads a tiny part of the way, and then a blank white screen appears, then I get an icon of a battery with a red cross through it.
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Nov 29, 2012
My blackberry Curve 9360 isn't booting, it just place a battery icon with a red cross on it. I tried reloading the OS as suggested to an earlier enquiry but I was told no update is available for my phone and the problem has since persisted and I've not been able to use my phone for some days now.
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Oct 4, 2012
I left my phone in the rain and did my best at drying it out. On recharging the red light goes off after a couple of minutes and soon after a battery with a red cross icon appears on the screen .Does this mean the battery, phone and sim card are wrecked. Does the water short out the junctions on the processor, power management,screen etc? Can anything be saved?
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Jan 7, 2012
I just got my new torch 9860 and cannot turn it on - I have on the screen a battery with a red cross ! does that mean that the battery is out of service ?it seems that it doesn't reload / charge the battery !?
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Jun 3, 2011
I have a red cross on top of my display (left of battery)
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Jul 1, 2012
I have a blackberry 9300 curve. I checked my phone for the time 2 hours ago and realized that it was off. I tried turning it on by the button but that didn't work. Nor did taking the battery out and putting it back in again. I then tried to plug it int the mains and a red light flashed on it for 15 or so seconds and a empty battery sign with a red cross came on screen. I have left it to charge but I still cant turn it on. What can I do?
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Jul 8, 2012
So a few weeks ago my blackberry stopped working. I was on it one day on bbm and it died so when I got home I charged it up then went to turn it on but after 2 seconds of the rebooting screen a battery with a red cross appeared giving me the indication my battery was low I let the rebooting process continue but at about three quarters of the way through it froze, so I pulled the battery out after leaving it too freeze for over an hour and carried on doing that. It didn't work a few weeks later I tried it again it worked but then today it ran out of charge and when I tried to turn it on it does the same thing even know I have 100% charge as my other blackberry (which can only use facebook for some reason) said I had 100% in the status option screen.
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Apr 25, 2012
I am unable to receive text messages but able to send, when sending a text message to myself (for testing purposes) I get a red cross error message stating "unknown subscriber"
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Jul 6, 2012
I bought a new blackberry bold off kijiji.ca and within 3 weeks the phone stopped working. Plugged my phone in and went to sleep woke up the next morning to a white screen, restarted (pulled battey) and the home screen won't come back. Nothing happens when I turn phone on, just get black screen. When I plug phone in to charge red light comes on as usual then black screen with charging battery (white battery with yellow lighting bolt) then with in 5 minutes screen changes to white battery with red "X" through it. I've tried leaving it plugged in for days to see if it was a problem with the charge. I've tried a new battery, I've tried putting tin foil between battery and phone.
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Oct 18, 2011
I recently updated my phone to the new software, ever since it has kept freezing.Today it turned it self off and while loading until it has completely froze , it is at the end up of the loading bar and the screen goes off until I press a button and it comes back on to the loading bar, is there anyway I can fix this myself?
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Jun 25, 2012
9900 dead, won't charge, won't startup?
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Nov 13, 2011
My blackberry doesnt start up, the red light just comes and goes I don't know what to do ive tried taking out the battery and charging it without the battery then putting it in but nothing seems to work?
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May 12, 2012
When I try to start up my phone the Blackberry logo and loading bar appears and loads but stops at half way and then does nothing. I've tried taking out the battery and sim card, putting in the charger etc but nothing works.
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Aug 25, 2011
That's the problem basically. I've tried pulling battery out, connecting it through Desktop Charger. I get the solid red light, then it starts - loads up to about 10% and turns off again.
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Nov 18, 2011
My blackberry freezes at about 55%-65% of the startup bar for a long time, everytime I take out the battery and restart it, it; it freezes at the same spot.
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Jan 19, 2010
I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
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May 12, 2010
I've got a BB BOLD 9700 and I woke up today for it to have an all-white screen, so I turned it off via battery as it was unresponsive and now it won't load past 3/4 of the load-up screen... does anybody have any ideas of what I can do?I've looked around on other forums with advice on what to do with a 'nuked' BB, but they all say you've got to have a Windows PC and I've got a Mac!
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Aug 25, 2010
Today I attempted to upgrade to the new 5.0 OS via Desktop Manager. The backup was completed and software installed. The process stalled on the reboot portion. My phone turned on, and I saw the blackberry screen with the loading bar below. The loading bar filled up and then my usual AT&T World Phone orange screen came up (which usually lasts for about 5 seconds before the home screen comes up). However, the orange screen lasted over an hour. Since the software was already installed I did a battery pull. The phone started up to the same AT&T screen and stops. The backlight still dims as usual, and comes back up on a button push but its stuck there with no home screen, now for another 3 hrs. It won't allow me to try to wipe or reinstall the OS because the phone has to be started to do so, and it says it can't connect to the phone (but it does recognize my device when its plugged into the computer). I have searched the forums for similar problems but haven't found any others with my problem.
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Jan 25, 2010
I'm a new bb user, which has patiently waited 3weeks to get my new 9700.- which arrived today BUT, when I turn it on the progress line goes all the way to the right, and then nothing else happens. It's just a black screen with the bb logo on it. Tried to downgrade the OP, but still the same thing happens.
Called the web-shop I bought it from, and they say I have to return it, and wait for them to have a look at it..usually 2-4 weeks.Is there anything I can do?
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Apr 17, 2012
My phone has decided to start playing sounds at startup, shutdown and when I plug in my headphone. It will do this in the Silent and All Alerts Off profile as well.how I can get it to stop?
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