BB Bold :: 9780 Red Cross On Battery?
Nov 20, 2011
So, I dropped my phone from a kitchen stool on to a rug.. Went to reboot it and got a blackscreen with a white battery and a red X going through it. Now, I was told it was my battery after much goolging.. I have 3 batteries at my disposale, all working at various strengths. None are changing the issue.So, Ive plugged it into my DM and it gives me 3 OS's to choose from when repairing. Ive chosen all three, with and without different batteries and no progress has been made.What can I do next? Surely my phone isnt broken from its softest fall yet?
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Oct 17, 2010
My bold 9000 will not start up.When I insert the battery the red led start up with the normal boot indicator then it stays on with a empty battery sign with a red cross over it.The boot inicator boots up till a certain point and stays there with nothing happening further? I can not connect to the desktop manager either?
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Oct 9, 2011
Bought my bold 2 a year back. Just bought a new battery for my Bold 2 (9700) with a 6 months warranty as previous battery used to drain out quickly. Tried charging but there is a battery sign with a red cross over it even after charging it for 3 hours. When I use my old battery, it is functioning well as before. What is the problem?
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Dec 25, 2011
Just got a new bold 9900 today and when I put the battery in, the battery icon shows up with a red cros and an hour glass turning round and round? So frustrating, what does this mean? do I have a faulty battery?
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May 22, 2012
When the battery is inserted the screen shows a battery with a red cross.
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Oct 2, 2011
my blackberry all of a sudden went blank and wouldnt turn back on, so i plugged it in to charge and have a red light for about 10 seconds then it goes off and I get a battery symbol with a red cross through it.
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Feb 9, 2011
I've had my BB Curve for about a year and a half now. Last night, I went to charge my BB after the battery had drained to find on the screen a drained battery icon with a red cross/line through it. I had reloaded the set up on my phone and it still does not work and it seems that the white loading bar under the icon still loads after it has appeared and stops at around 75%.Will a new battery fix this?As I have said, I have reloaded and wiped everything on my phone and I have also tried the 'take out the battery while it's charged, put it back in method', nothing happened.
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Mar 8, 2012
My Bold 9780 keeps on draining its battery, I have changed my battery once but so I went back to phones4u who I got the phone from and they have told me it has to go for repair? Is this true as I onlyl got the phone in May 2011?
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Nov 26, 2011
My daughter has a BB bold 9780 [5 months old] battery life from fully charged is 2-3 hrs on standby, with no usage. Have already carried out 'master reset' no different!
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Jun 25, 2012
I am getting the Battery too low for flash use message when my battery is up at 75-80%.
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Jun 25, 2012
For the past few months, the LED light never blink when the battery became low. It always suddenly shuts down the blackberry even though I don't use much of the battery yet. Last week, it became worse. It happens few times a week. So a few days ago i decided to update the software and restore my blackberry..
Afterwards, it became worse. My phone keep shutting down even though battery is still 85%. It wont turn on even if I press the power button. So I took off the battery and insert it back in and after rebooting, the battery will be left with 50%. This is a software problem, virus or battery problem?
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Aug 7, 2012
Can I use a Blackberry Bold 9780 battery in my new Blackberry Bold 9900?
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Oct 25, 2011
ive had a blackberry crbe for about 4 months it is brillaiunt condition , but all fo a sudden the phone switched off and now wont turn on . ive tryed charging it but all that comes up is a empty battery sign with a red cross i had it on charge all night and have tryed 3 different chargers and 2 batterys and still nothing ?
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Sep 22, 2012
I can't turn my phone on.For the last week, every time I plugged the charger in, the screen would go white, and then a battery with a red cross through would show up.If I removed and replaced the battery several times then eventually it would reboot, I took to a phone shop yesterday and they unscrewed the phone and re-screwed it together again, and the battery sign didn't appear again and appeared to be working fine again.However, last night I attempted to charge the phone again, and the battery sign appeared again and now will not go off. The phone is completely useless. I've tried a new battery, with no luck. What should I do?
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Nov 2, 2011
My blackberry torch got discharged yesterday and it wont just re-charge. I kept it overnight to charge but no joy, tried a different charger but no juice . After some fiddling I see the red light on the device when I plug-in my charger and see the lightning symbol for a few seconds before it gives way to an empty battery with a red cross. I have tried this procedure various times but no joy.
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Nov 15, 2012
Bold 9780 battery drained completely (overnight) and when I went to charge it again it won't turn on. I tried charging it overnight and still nothing, I have also tried another fully charged battery and that won't work. My Desktop manager software doesn't detect it. Just before it died I had actually transferred all of the data onto a new blackberry and the software said I could now wipe my device but I didn't bother yet.
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May 21, 2012
I am using my Bold from past 11 months....but from last 3 days its getting turned off automatically at 20% battery. I dont understand how all of a sudden this is happening.
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Oct 23, 2012
I have a BlackBerry Bold 9780 and since I got it, it keeps hanging and also my battery barely stay charged for 5-6 hours. I have OS 6.0
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Jan 31, 2012
My phone, on a weekly basis, gets very hot and runs out of battery. even if I charge it for 10 hours and unplug it at say midnight, but 4am I am being awoken with the phone beeping as it is about to cut out.
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Nov 16, 2012
I got bold 9780 4 months before and I am using only for personal use.I didnt browse not even once .Hardly 30 min per day is my phone usage but still battery drains so faster. for every 6 hours i need to charge.
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Jan 20, 2012
It is not clear to see how to remove the cover? is there a trick to it?
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Aug 13, 2012
My BB BOLD 9780 just dies without warning me of a low battery. The battery level shows about 25% but then it just dies.Is this a software problem or bad battery?
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Apr 26, 2012
In the past few weeks, my battery started dying really quickly. Before it would last at least a couple of days even with browsing and using apps. Then it started dying after less than 10 hrs, and even dying while it was more than half full. I went to the Orange shop and they said because I'd left the battery charging overnight, it was now leaking and I needed a new one, which I promptly bought. However, I still have the same problem. I need to charge my phone everyday, and even though I turn it off at night, it still lasts some 10 hrs. I've done the software upgrade and it made no difference at all. I've heard of apps running in the background and draining the battery, but I always had apps and never had this problem before and I can't believe that you can't have apps or else your battery won't last more than half a day!
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May 4, 2012
my bb switched itself off and when i try and charge it the little red light in the top right comes on and then the screen displays a pic of a battery with a big red cross going through it? i havent dropped it or got it wet, it now wont charge or switch on
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Jan 28, 2012
My month-old Blackberry Curve 9300 won't turn on. I plugged it in - to the wall - to charge earlier today and at that point it seemed fine - when I went back to check it, though, the screen was blank with a red light. I've tried turning it on, but the loading screen comes up, loads a tiny part of the way, and then a blank white screen appears, then I get an icon of a battery with a red cross through it.
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Nov 29, 2012
My blackberry Curve 9360 isn't booting, it just place a battery icon with a red cross on it. I tried reloading the OS as suggested to an earlier enquiry but I was told no update is available for my phone and the problem has since persisted and I've not been able to use my phone for some days now.
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Oct 4, 2012
I left my phone in the rain and did my best at drying it out. On recharging the red light goes off after a couple of minutes and soon after a battery with a red cross icon appears on the screen .Does this mean the battery, phone and sim card are wrecked. Does the water short out the junctions on the processor, power management,screen etc? Can anything be saved?
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Jan 7, 2012
I just got my new torch 9860 and cannot turn it on - I have on the screen a battery with a red cross ! does that mean that the battery is out of service ?it seems that it doesn't reload / charge the battery !?
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Jun 3, 2011
I have a red cross on top of my display (left of battery)
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Jul 13, 2012
I drained my battery and plugged it in. Every time I put the battery back in or plug it in, the red light stays on for about 10-20 seconds and then the charging symbol comes up on the screen, but it won't power on.Also, when I plug into computer it recognizes that a device is connected but I cant update software through the Blackberry desktop software.
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Jul 20, 2010
I just got a new 9780 about 1 month ago--the phone battery is draining in 5 hours--I have changed the battery 3 times--upgrade software--and Yes Bluetooth and Wifi are off. Also I keep getting a spinning clock that can last 2 minutes?
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