BB Curve :: 9360 Not Booting - Battery Icon With Red Cross
Nov 29, 2012
My blackberry Curve 9360 isn't booting, it just place a battery icon with a red cross on it. I tried reloading the OS as suggested to an earlier enquiry but I was told no update is available for my phone and the problem has since persisted and I've not been able to use my phone for some days now.
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Jan 28, 2012
My month-old Blackberry Curve 9300 won't turn on. I plugged it in - to the wall - to charge earlier today and at that point it seemed fine - when I went back to check it, though, the screen was blank with a red light. I've tried turning it on, but the loading screen comes up, loads a tiny part of the way, and then a blank white screen appears, then I get an icon of a battery with a red cross through it.
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Feb 9, 2011
I've had my BB Curve for about a year and a half now. Last night, I went to charge my BB after the battery had drained to find on the screen a drained battery icon with a red cross/line through it. I had reloaded the set up on my phone and it still does not work and it seems that the white loading bar under the icon still loads after it has appeared and stops at around 75%.Will a new battery fix this?As I have said, I have reloaded and wiped everything on my phone and I have also tried the 'take out the battery while it's charged, put it back in method', nothing happened.
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Dec 25, 2011
Just got a new bold 9900 today and when I put the battery in, the battery icon shows up with a red cros and an hour glass turning round and round? So frustrating, what does this mean? do I have a faulty battery?
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Sep 29, 2012
When I have typed my message and hit send I get a red cross on the left of the screen. I am also unable to recieve any messages.
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Oct 2, 2011
my blackberry all of a sudden went blank and wouldnt turn back on, so i plugged it in to charge and have a red light for about 10 seconds then it goes off and I get a battery symbol with a red cross through it.
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Oct 25, 2011
ive had a blackberry crbe for about 4 months it is brillaiunt condition , but all fo a sudden the phone switched off and now wont turn on . ive tryed charging it but all that comes up is a empty battery sign with a red cross i had it on charge all night and have tryed 3 different chargers and 2 batterys and still nothing ?
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Sep 22, 2012
I can't turn my phone on.For the last week, every time I plugged the charger in, the screen would go white, and then a battery with a red cross through would show up.If I removed and replaced the battery several times then eventually it would reboot, I took to a phone shop yesterday and they unscrewed the phone and re-screwed it together again, and the battery sign didn't appear again and appeared to be working fine again.However, last night I attempted to charge the phone again, and the battery sign appeared again and now will not go off. The phone is completely useless. I've tried a new battery, with no luck. What should I do?
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May 4, 2012
my bb switched itself off and when i try and charge it the little red light in the top right comes on and then the screen displays a pic of a battery with a big red cross going through it? i havent dropped it or got it wet, it now wont charge or switch on
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Oct 4, 2012
I left my phone in the rain and did my best at drying it out. On recharging the red light goes off after a couple of minutes and soon after a battery with a red cross icon appears on the screen .Does this mean the battery, phone and sim card are wrecked. Does the water short out the junctions on the processor, power management,screen etc? Can anything be saved?
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Jul 1, 2012
I have a blackberry 9300 curve. I checked my phone for the time 2 hours ago and realized that it was off. I tried turning it on by the button but that didn't work. Nor did taking the battery out and putting it back in again. I then tried to plug it int the mains and a red light flashed on it for 15 or so seconds and a empty battery sign with a red cross came on screen. I have left it to charge but I still cant turn it on. What can I do?
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Jul 8, 2012
So a few weeks ago my blackberry stopped working. I was on it one day on bbm and it died so when I got home I charged it up then went to turn it on but after 2 seconds of the rebooting screen a battery with a red cross appeared giving me the indication my battery was low I let the rebooting process continue but at about three quarters of the way through it froze, so I pulled the battery out after leaving it too freeze for over an hour and carried on doing that. It didn't work a few weeks later I tried it again it worked but then today it ran out of charge and when I tried to turn it on it does the same thing even know I have 100% charge as my other blackberry (which can only use facebook for some reason) said I had 100% in the status option screen.
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Jun 18, 2012
My blackberry curve 9360 is not booting, i tried inserting the battery its not booting. i tried charging it but the red led blinks for seconds and then again it gets off. the phone some times starts to boot but blackscreen comes.a battery sign with red cross appears.
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May 8, 2011
yesterday appeared on my screen an icon just like the one when you have a missed call.I looked arround and searched discussions .I tooked the battery out,hard reset,...i looked into messages..call log....and i didn't found anything. I called my provider and tried ##002# but nothing.I am starting to regret that i bought myself a blackberry. My model is BB 8310 Curve.
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May 22, 2012
When the battery is inserted the screen shows a battery with a red cross.
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Jun 18, 2012
I have just upgraded from an 8520 to a 9360. Originally I moved everything onto my new phone by using desktop manager but there seemed to be a problem with constant rebooting because it didnt like some of the third party apps. I restored the phone to the original settings but although I have Appworld and Bridge in my list of applications there is no icon for them - i have checked by Show All and they are not there. Both showed as icons on my 8520 and worked fine (I have a playbook too which is why I need the Bridge).
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Jun 8, 2012
The SMS alert used to show up in my Messages folder - have never had a separate icon. Now, i've just realised that no messages have shown up for a few weeks (!) but if i go to my contact, the sms is there. How do i get alert back on and for SMSs to show up either in my Messages folder or in a separate SMS folder.
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Oct 7, 2012
My curve 9360 have no software update icon on desktop and no software update in the Option/Device menu. how to proceed software update in this case?
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Mar 7, 2012
I bought BB curve 9360 on 16th December 2011 from the carrier Windmobile but since January 2012 battery charge does not last more than 2 to 3 hours after fully charging the battery. And after this charge I can only talk 20 to 30 minutes.
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Jan 6, 2012
When I first put it on, right after I got it from my service providers it died within three hours, which I figured was just because it was the first time it has ever been on. I charged it all night, and the next day took it off the charger at 7am and it died at 1pm. That's a 6 hour lifespan.
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Mar 6, 2012
i have v7.0.0.353 and my battery doesn't last one day.
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Apr 4, 2011
X10 min pro:When phone is in airplane mode the status bar shows a sim icon with a small red cross in top right corner, when airplane mode is off it dissapears and the normal signal strength bars appear. If I take out the sim card and put into airplane mode the icon does not appear. What does the icon mean - is it normal for it to be there when in airplane mode?
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Apr 12, 2012
The text messaging icon has disappeared from my screen. How do I retrieve it??
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May 24, 2012
I have a bb Curve 9360 and my text icon has disappeared from my home screen. I can no longer send or receive text messages. I looked on bb tech support page and it said something to do with turning 'fixed dialing" off. I cannot seem to access anything to get it back and working again.
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Oct 17, 2010
My bold 9000 will not start up.When I insert the battery the red led start up with the normal boot indicator then it stays on with a empty battery sign with a red cross over it.The boot inicator boots up till a certain point and stays there with nothing happening further? I can not connect to the desktop manager either?
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Nov 20, 2011
So, I dropped my phone from a kitchen stool on to a rug.. Went to reboot it and got a blackscreen with a white battery and a red X going through it. Now, I was told it was my battery after much goolging.. I have 3 batteries at my disposale, all working at various strengths. None are changing the issue.So, Ive plugged it into my DM and it gives me 3 OS's to choose from when repairing. Ive chosen all three, with and without different batteries and no progress has been made.What can I do next? Surely my phone isnt broken from its softest fall yet?
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Oct 9, 2011
Bought my bold 2 a year back. Just bought a new battery for my Bold 2 (9700) with a 6 months warranty as previous battery used to drain out quickly. Tried charging but there is a battery sign with a red cross over it even after charging it for 3 hours. When I use my old battery, it is functioning well as before. What is the problem?
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Aug 17, 2012
how long I should charge the battery of ny new Curve 9360 before first time use? Also anything else that I need to know / take care before I start usign it?
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Jun 6, 2012
I've only had this phone for a few months and the battery life is awful, 10 texts later and it's almost dead, one quick phone call same thing. the screen goes dark not long after last communication, I've tried deleting removing apps. This is really odd at least in my opinion I basically only answer a few texts a day and maybe 2 or 3 bbm or nothing at all. wi fi is off.
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Aug 15, 2012
I fell asleep last night with my phone on a low battery, I wake up this morning and put it on charge, the led light holds a red light (not flashing) for around 15/20 seconds then nothing.
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Feb 5, 2012
I have lost on a business trip the battery cover of my Curve 9360. How can I get a new one?
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