BB Bold :: 9900 - Random Shutting Off?
Nov 12, 2011
I'm just wondering if anyone has had this one problem as well. I literally just upgraded from the 9700 to the 9900, less than a week ago. Havent had much time to put all my contacts onto the new phone and only added a couple of appsOn tuesday, my phone just randomly shut off while i was texting someone. After restarting it, i was on a web site, reading and it randomly shut off again.o, in total i believe my phone has randomly shut off on me about 6-7 times since Tuesday. I thought it could be a battery life thing, but i had a minimum half battery each time and the phone turns back on right after it shuts off.ll the software for the phone is all up to date. Just wondering if there's a solution? maybe did I just get a "lemon" for a phone? Maybe should I take it back to Bell or what should I do?
View 7 Replies
ADVERTISEMENT
May 10, 2012
Brand New Blackberry only a few months old. ATT Bold 9900. All of a sudden in the last couple of days, it has been shutting down randomly. It starts right back up but within a few hours it will shut down again. Also can u back it up without plugging into computer?
View 3 Replies
View Related
May 21, 2012
My smartphone is shutting down and resetting randomly. Sometimes it doesn't restart automatically, I'm obliged to force the restart by taking the battery off and replug it.
View 9 Replies
View Related
Aug 2, 2010
A couple of weeks ago I traded in my 9630 for a 9900 and love it but recently the device has been doing random soft resets for no apparent reason.
View 9 Replies
View Related
Dec 2, 2012
My Bold 9900 reboots at random. I have tried reloading the latest software having read various KB articles, but no improvement.
View 2 Replies
View Related
May 31, 2011
Since the update supposedly began, my X has been randomly shutting down with no warning.
View 5 Replies
View Related
Mar 18, 2015
I have a 1320 that I got brand new back on Black Friday from Cricket. The problem is after it has been on for a while, the wireless and/or bluetooth or both shutoff. When I bring the status bar down, the wireless icon and/or the bluetooth icon will be cleared out and not active. If I try to turn it back on, nothing happens, the icons stay black. I reboot and usually that fixes it but not always. Sometimes I have to reboot it a couple of times.
Also my phone sometimes reboots when I'm using the GPS to track my bike rides when the phone is in my bag. I know that because when I get to the end of my ride and check the app, Cyclometer, it stays "it has been shut off, do you want to resume" or something to that effect and then I resume it and a portion of my ride is missing from when it apparently has rebooted. I also have had it reboot on me in the middle of something that doesn't happen often.
My phone is on 8.1 and has no more pending updates. this is eating up my data plan because I normally use wireless at home. I also can't use my bluetooth speaker while riding because if I connect my bluetooth speaker to my phone, the bluetooth will shut off after about 15-25 minutes of use. It first starts to become somewhat intermittent for couple of minutes then bluetooth shuts off altogether.
View 3 Replies
View Related
Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies
View Related
Dec 31, 2011
my bold 9700 keeps shutting itself down and rebooting quite often, does anybody know why it might be doing that?
View 5 Replies
View Related
Jun 26, 2012
Does blackberry phones have an 8 month life span? My phone has been freezing and then shutting down. Hard restarts don't work! Don't have much data on the phone
View 1 Replies
View Related
Jun 25, 2012
For the past few months, the LED light never blink when the battery became low. It always suddenly shuts down the blackberry even though I don't use much of the battery yet. Last week, it became worse. It happens few times a week. So a few days ago i decided to update the software and restore my blackberry..
Afterwards, it became worse. My phone keep shutting down even though battery is still 85%. It wont turn on even if I press the power button. So I took off the battery and insert it back in and after rebooting, the battery will be left with 50%. This is a software problem, virus or battery problem?
View 1 Replies
View Related
Mar 26, 2012
I have had multiple Blackberry devices over the past 10 years and received the 9930 about 3 weeks ago. I am on my second 9930 now (yes-within the 3 weeks) and the same thing keeps happening. The device turns off and recycles constantly. I pull the battery, wait 3-5 minutes, allow it to re-boot, and make sure there is a charge. Once I pulled the battery and left it out overnight. The device was completely uncharged after I re-installed the battery so I charged it for 24 hours. Nothing has changed and the original issue is still occurring. I have watched Verizon take these out of the box and set them up so I do not believe them to be refurbished.
View 2 Replies
View Related
Jun 15, 2012
I'm new to this forum, so if this problem has been discussed & solved, I apologize. My Bold 9700 keeps dying/shutting down unexpectedly. It takes forever to get it to start back up (flashing red light). Sometimes I even have to remove the battery to get it to react. When the loading bar finishes & the screen comes back on, the battery is completely dead, even though it was at least half full before this happened. BTW, this happened several times with my old battery so I bought a new OEM battery. It's happened twice since then. Even stranger, when I was with a friend today, her Bold did exactly the same thing.
View 3 Replies
View Related
Apr 30, 2012
I have a Bold 9780 and for some reason it pops up with a message saying "Battery drained. Shutting down handheld." even though my battery was 50% full. It has happened before. when it happens, I remove the battery and reboot the device. it gives me the same error except this time, the battery icon says that it is fully charged.
View 2 Replies
View Related
Apr 11, 2011
My phone is constantly putting o's into every word, and often just straight up barely types. It also is continuously calling numbers even after I've deleted them from my phone.
I called Bell and they had me wipe my phone and that didn't do anything, so I upgraded the software which also did nothing.
View 9 Replies
View Related
Jul 24, 2010
I am posting this thread for a friend who is having some serious issues with her BB 9700. It is a phone that was purchased from TMOBILE that was unlocked so that she can use with her Service provider. During this week gone, she plugged her bb into her PC and an error came up. the PC asked if to fix the error or contnue without scanning. She selected the latter. Then yesterday, when she plugged her phone in to charge it immediately shut off. After putting it back on she plugged it in again to charge and the same thing happened again. Since then, she is unable open her pictures in her media folder- She can only preview it.Also when she tries to send a picture via BBM she only sees two of the pictures that she has on her phone and is unable to select any of them to send to a contact.She also isn't able to change her profile picture in BBM.She has done countless battery pulls and the issues stated still exists. she was however able to charge her phone without it shutting down this morning. But all other issues mentioned still exists.She is running the OS that came with her Phone 5.0.0.330. She had an issue with her Phone previously and when she took it into our service provider they had to downgrade her OS back to stock for it to function properly.If anyone has any solution to the problems stated please reply to this post. Any help would be deeply appreciated. If anyone has had a similar problem and was able to fix it please let me know what u did. Also if anyone has any solutions that they think may help please let me know.
View 7 Replies
View Related
Jun 6, 2011
When i turn off my 9780 it appears to go to sleep, not completely shutting down.
View 1 Replies
View Related
Aug 22, 2012
I have a Blackberry Bold 9900 on AT&T and it for some strange reason starts to scroll on its own. It makes it very difficult to select anything when it does this. I did a battery pull several times and it still occurs.
View 1 Replies
View Related
Jul 13, 2010
Lately when I've been txting I've been noticing I guess its the cursor scroll up and down and sideways could this problem be software or would it be the trackpad?
View 9 Replies
View Related
Aug 21, 2011
I see that you are aware of this problem but as yet don't have a good fix.It at the least is very frustrating and suggesting to downgrade the operating system runs counter to the reason I purchased this phone.
View 2 Replies
View Related
Jul 15, 2011
this is a shot in the dark, bacically my girlfriend threw my phone against the the wall the other day as they do, ever since then it randomly turns off and i have to take the battery out and put it back in and the battery would have gone down quite abit, the battery level goes up and down which is weird.
View 1 Replies
View Related
Mar 12, 2010
Bold 9700, OS .442, Telus Mobility. Email server is IMAP, leave emails on server indefinitely (eg. I still have emails from 2007), 90MB memory free. BIS is set up to forward messages that do not meet filters.This just started happening today, I'm not receiving random emails! It's been working fine for weeks! So starting today, I would be in a conversation with someone, and I won't get a reply. That person sends me another email asking if I got his last email... coming back home and checking (Apple Mail) I realize I'm missing some other emails today as well. Again, some emails reach my Blackberry, others don't! No rhyme or reason as to why this is happening.
View 4 Replies
View Related
Jun 14, 2011
my phone's screen randomly turns white or turns purple then white while using the screen and problem started like 2 days ago. And i can fix the problem by locking and unlocking the screen a few times and it goes back to normal but then like 5 minutes later it turns white again . Btw i tried reloading the os on my phone again it didnt fix the problem but i havent tried downgrading my os to os5 (now ive got os6). I dont know what happed is the something wrong with the software or with my lcd screen?
View 1 Replies
View Related
Nov 10, 2011
Information about my device:Blackberry Bold 9780Platform: 6.6.0.241App Version: 6.0.0.666Carrier: Rogers CommunicationsSome of you might call this "randomly shut off" but its not! the device is still running...The issue is that at a random time blackberry keys will stop working eg. All buttons on the device including lock/unlock key while this is happend the blackberry screen is in sleep mode or whatever you call it when device isn't in use but ppl think it shut off automatically. During this time you can receive calls, bbm, nd text and all that you just won't be able to answer the call, reply to bbm, and so on... P.s screen turns on if u receive a call obviously.The only fix for this is to pull out the battery so it reboots fully this is only temporary may happen again.All you other people are just giving RIM false information like "blackberry just auto shut off" without even bothering to look into it your first goto place are these forums..
View 2 Replies
View Related
Feb 10, 2012
I have a Bold 9930 on Verizon. I am having a problem in that my phone randomly inserts periods into emails and texts. I know that I'm not hitting the space bar twice, nor am I pushing the space bar for too long. It's a completely random thing.
View 1 Replies
View Related
Apr 19, 2010
This is my fourth bold. Each one has had the same problem just shuts off in the middle of doing whatever just random reboots.
View 9 Replies
View Related
Oct 18, 2012
My gmails are all automatically deleted at random times throughout the day. This only occurs on the blackberry, not on my computer. Brought device to sprint tech support and they did a hard reset, but problem still occurs.
View 2 Replies
View Related
Nov 30, 2011
I opened up my pictures folder earlier today and a random picture of the Blackberry symbol was there, that I know I did not take, and no one else has been using my phone...I deleted some of the apps I no longer use and then rebooted my phone, only to find a few more random pictures in the folder, one being a gold star, and another that looked like the red star that normally appears when there is an update available in the Blackberry app store.
View 1 Replies
View Related
Jun 20, 2010
At random times when im texting someone, the sms thread will freeze and then i would have to press the end key to exit. after i press the end key if i try to reread the conversation the previous sms i receive doesnt show up....
View 7 Replies
View Related
Oct 26, 2012
Whenever I try to sync my contacts from my BB to my Mac Book, it always deletes a random number of my contacts and syncs whatever it didn't delete. I have not selected the "Replace all contacts from this BlackBerry device" yet it still deletes my contacts upon every sync! I even removed all my contacts from my Mac and attempted a fresh backup to avoid these random deletions but still the same.
View 1 Replies
View Related
Jan 14, 2010
My 9700 recently started not letting me view my new text messages. For example, sometimes I get forwarded chain texts and it won't let me view them, it'll show a random block of text and that's it. And if I try to reply to it, it won't show me my reply, it's only doing this with a few contacts, but it's still extremely annoying.I've tried uninstalling my third party apps and it didn't fix it, is it a setting I have to change or does anyone know anything?
View 14 Replies
View Related
