BB Bold :: Random Reboot On 9650
Aug 21, 2011
I see that you are aware of this problem but as yet don't have a good fix.It at the least is very frustrating and suggesting to downgrade the operating system runs counter to the reason I purchased this phone.
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Jun 20, 2010
At random times when im texting someone, the sms thread will freeze and then i would have to press the end key to exit. after i press the end key if i try to reread the conversation the previous sms i receive doesnt show up....
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Jul 13, 2010
My wife just a 9650 through VZW. This morning it starting doing the constant reboot thing. I know how to fix it (since her old Curve would crash all the time), but anybody have ideas on what would cause this? She doesn't have many 3rd party apps (Quickpull, Buzzme, Google Maps), so I can't imagine it would be related to low memory. Is daily scheduled quickpull perhaps overkill on this phone? I'd like to do to avoid it crashing again, since I'm the official "phone fixer/OS reinstaller guy".
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Jul 11, 2010
So Verizon replaced my 3 week old 9650 because 9 out of 10 times that I went to launch the camera, the device would go into a soft reboot! Guess what - my 3-day old replacement 9650 is doing the same thing! And yes, I'm just using the new 2GB SD card that it came with.
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Sep 17, 2010
It just finished the reboot it has never taken that long before.
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Aug 20, 2010
Every time I reboot my 9650, I get an error message that there is a problem with my media card and do I want to fix it. I always say yes and it gets fixed.
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Aug 23, 2010
So after I rebooted my 9650, my email icons turned into the generic ones. Is there any way to restore them to the Yahoo and Aol icons that they were before, so i can tell my emails apart? I have already tried resending my service books but nothing.
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Jun 22, 2015
when I'm on the phone there are plenty of times where my phone shutdown and reboot. Verizon galaxy s5. what's causing it?
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Aug 4, 2011
So I'm on my third Atrix. First was within 30 day window with occasional random reboot, it was exchanged. The second was perfect up until the new OTA where I had issues with 4.5.91 installing and it was replaced with an upgraded Atrix with 4.5.91 already installed.he current one is rebooting twice daily and it's getting a little old. My question is where to I go from here? I have to be able to be contacted 24/7 for work, and got my peepee stepped on last time. So I cannot wait for an exchange.Can I reinstall 4.5.91 somehow and start from scratch? I've tried the factory reset and every combination of installing and uninstalling various apps I have. Even went a few days with not restoring any apps! I'm really thinking this may be software related, but could be wrong!
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Feb 9, 2012
It appears yet another Motorola phone is suffering from random rebooting. Has anyone else had trouble with this? I notice it more when there is low/no network coverage (Thanks Sprint). It happened to me three times yesterday alone. I was in Wilmington, NC. There is very little Sprint 3G coverage out there. My battery was near full,
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Apr 13, 2015
I've got some random reboots after upgrading on stock Lollipop 5.1 on my Nexus 5.I've used Android 5.0.1 without any reboots or problem, but after upgrading on 5.1 I'm facing many random reboots when I switch from an app (like a game or Hangouts) using Recents or Home button from NavBar (it also happens randomly when I'm using my phone, like writing a message on Hangouts).The reboots I'm talking about are not "soft" but "hard", because bootloader's logo (Google) appears and restarts my phone, so it is caused by Kernel Panic (as you'll see in my last_kmsg) and they occured on both stock and custom rom.
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Dec 29, 2014
I've got a nexus 5 running lollipop (5.0.1) and the phone will randomly shutdown or reboot. I've tried a factory reset as well as clearing the cache after the reset. That did not solve the problem. I'm hoping its not a harware issue but given that I don't have a single app other than the default google apps installed.
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Sep 6, 2011
their battery full to only discover the battery is near dead moments later... "The attery is not really dead but rather the phone is just not recognizing it", etc.., etc...,...The hardware problem that I believe is the root cause of all or most of these issues is the battery connection to the phone... People have taken their phones back for another one only to have the same issues with the new one... They have factory reset them, deleted apps, downloaded the update thinking it would fix these issues... I bought my phone 09/03/11 and within an hour of purchase it random rebooted and later that evening completely shutdown requiring a battery pull to reboot... The next day it shutdown 3 times requiring a battery pull... Usually when I just sat the phone down face up.. I believe the battery is separating enough from the contacts when in certain positions to cause these disorders... My phone never did this while recharging because it had a steady power source... That along with those who were experiencing full charge to low charge moments later led me to this conclusion... Happy to report I have for my phone at least eliminated the problem.\
THE FIX: Simply snap in your battery with the phone face down making sure its snug... Simply apply a strip of electrical tape next to the kick stand where the contacts are located... The tape should extend about a 1/4 inch either side of the battery... This secures the battery from moving in the contact area... The Micro SD a Sim card slots are at the other end of the battery and are still accessible... This back cover is not really effected and in fact it only makes it more snug... This fix has completely eliminated reboot & shutdown problems on my phone... Until Motorola factory fixes this issue, this is the best next thing... My EVO had tape all over under the hood and if you do it right it looks factory
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Jun 11, 2010
When listening to music my Nokia 5630 is restarting randomly after 3-10 minutes. I just received my phone 2 days ago. Is there a solution or do I have to return the phone?
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Apr 25, 2014
I have been having random power down / reboot issues with my Lumina 1020 for a few months now, usually once every 24 hours.. They haven't caused any issues on 8.0 (black update) as after the random power down the phone just rebooted and was left on the access point select screen, thus meaning alarms still go off and the correct time maintained.
Since I tried the 8.1 preview the phone would randomly power down (usually once every 24 hours) but not reboot and would remain off and would require a soft reset (vol down + power) to reboot. The downside here is alarms don't go off and calls are missed etc.
I currently have a new sim on order to rule out the sim (note the sim I use has previously been cut down to nano and now sits in a micro adaptor), the sim may work bu I don't hold out to much hope.
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Nov 23, 2012
I bought my lumia 920 two days ago.I like it.. it is very impressive.I have some problems and I would like to understand if they are related to software or hardware.bviously there is the problem of the random reboot. I am pretty sure it is software related, hope Nokia will fix this soon.The other issue is a sound crackling when a sound start, it happen after a notification, playing games and playing music... apparently it doesn't affect Nokia music app.The problem is not the speaker because it happen also with streaming audio via a2dp.
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Feb 8, 2011
For about the past two-three weeks, my Curve 8530 has started randomly rebooting - during calls, not during calls - I have not identified a pattern about when. When it comes back up 5-10 minutes later, the battery was always completely drained. I ordered a new battery and fully charged it. Day one with the new battery was uneventful - no random reboots, no loss of all battery charge after one 15 minute phone call, although the battery was low by the end of the day.
Today is day two with the new battery and I had another random reboot, however, this time at least my battery wasn't drained when it came back up. What causes these random reboots? Is there any way to get them to stop?
I am with Verizon and already did the *228 programming update before the new battery.
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May 12, 2010
My phone has been getting worse and worse by the day. First the i had horrible battery life when i was on phone calls, it would only last 30 min tops with a full battery. Then i was listening to the sirius radio app for about 15 min and my storm had a random reset. At first i said oh no problem it will be back up soon. So i waited and waited and when it finaly came back up i had a dead battery with 2% left. I was like wtf happened. I had about 80% when it reset and it came back with 2%. So then i did a battery pull to see if the phone just had a little problem with booting up. When it came back it had 22% battery but it only lasted about a min before it decided to reboot again. This time it wouldnt come back on. It was an endless reboot going again and again. The only way to stop it was to plug it in the wall and charge it up again. Last night it did the same thing when i was on the internet for only 5 min.
I tried all the different hybrids and nothing works. I dont know what to do now. Is it the battery or is it the phone?
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Oct 26, 2011
use the photon on a non-sprint network eg. in another country.......if yes.....do you experience the Sleep of Death and Random Reboot problems.....??becaose as far as i have read the threads i think the problems are seen while connected to sprint's network or while returning to sprint's network after roaming i.e. while switching networks.......
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Nov 18, 2011
The following has been happening since before the latest update, and continued after.My phone will randomly reboot itself (there doesn't seem to be any correlation with what I'm doing) and then hang at the rotating red logo.If I push the power button the display will turn off, but after that no buttons have any effects.If I plug the phone in the display comes back on to the unlock screen, but the touch screen is also unresponsive.The phone is definitely still running though, as my bluetooth headset will reconnect and time-based notifications will still happen (I have the phone set to beep every half hour).If I leave the phone sitting for a significant length of time I will notice it getting warm, and it will eventually reboot again and behave normally.Battery pull does nothing.Wiping the cache partition does nothing.I've done a factory reset before, and this makes the problem go away for a while, but it comes back.
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Apr 23, 2010
I have recently updated to v50 firmware. I did first OTA, and then through Ovi Suite. I am experiencing several issues, the most severe of which is a substantially patchier internet connection. The internet connection worked well previously, but now it's a coin toss whether it will or not. This change coincided with the update. The auto-rotation has also become substantially slower. I have tried reinstalling the firmware, resetting the phone, rebooting, removing battery and SIM card, to no avail.
I am very happy for Nokia to be updating the firmware for a phone that came out a while ago, so this is just constructive criticism. I am overall happy with the phone, and all the improvements are very welcome. The main issue I had been experiencing was random crashing of the browser, and occasional random reboot from the phone.
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Aug 16, 2011
So I picked up 2 Photons yesterday from RadioShack. Overall, I am very impressed with the phone, however my wife's is randomly rebooting, and will not turn back on without disconnecting the battery or plugging back into the wall. I have seen a few reports of this online and was just wondering if there is a fix or if I should take it in for a trade? Kind of worried if mine will start doing this also. No SD card installed, no taskmanager, not rooted, etc
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Apr 20, 2011
I recently got my bb curve 8520 but I have noticed that it would reboot randomly without me having to do a battery pull or the alt-shift-delete method. It has reboot twice randomly I am I am very confused as to why it does that and when I rebooted it it started up normal but when I checked it again it rebooted on its own.
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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Jul 8, 2010
I purchased the 9650 bold a few weeks ago. I do not do a lot of texting, but when I do, the texts are pretty long. On my old BB I hit the back arrow key and it saved to draft, (i would often have 4-5 texts in draft before I sent all out) If im not mistaken you cant do this on the new 9650?? Do I need to get an application to assist with this? ANy suggestions? Sorry if this is a rookie question but...Im a rookie when it comes to these phones.
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Jun 21, 2010
When I upgraded my 9630 to my new bold 9650 I had a 16gb micro sd card in the 9630. I copied all of the files from my card to my computer, put the 16gb card in my 9650 and formatted the card. I then copied all of the files from my computer back to the sd card and put the card back in the 9650. All seems to be ok, I have my pictures etc. When I go to connect my BB 9650 to my computer I get a message on the BB that says: "Content rights do not match this device. Please insert the media card back to the right device." this only happens if I have the memory option set to "Auto enable mass storage mode storage set to NO" Any ideas?
Thank You
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