BB Bold :: 9700 Poor Support By Authorised Dealeers
Sep 29, 2012
My blackberry bold 9700 stop functioning one day so I contacted local authorised dealer in Vadodara Jasmine dealers they suggested me to contact authorsed service station Remington India in Alkapuri Vadodara.. They denied to provide service as my phone was purchaed from outside India. So i contached blackberry customer service they guided me to visit nearest authorised dealer. I contached Blackberry Experience Store in Ahmedabad. They charged Rs.5000/- and returned me the phone. But the Key pad was not functined well So I contachede onceagain for the problem. they serviced the phone and returned me the phone. When I received phone back the camera was not working so I further contacted the dealer. After inspection they told me that the IC of camera is not working and it will cost further Rs/1300. So I denied to get it repaired and ask back my phone. When I receive my phone another problem of microphoe has found. and now i am unable to talk with the phone to any body..
After charging such a big amount like Rs.5000/- my phoe is not working properly and more and more problem are found in the phone.
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Jun 4, 2010
Is there an easy way to have my emails with text, graphics and pics to look good?
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Apr 30, 2010
I bought my gf a BOLD 9700. I live in Singapore and bought an officially unlocked BB. I ust bought the model only, not with a contract from any carrier.My gf uses her simcard but doesnt have a data plan. We dont intend to use the email functions.But we do want to have WIFI on my home network. Been already busy for a few days and have seen several sites and seems that a lot of people have problems with this issue.Inside my router I see there is an IP adress assiged to the blackberry and I see the mac adress of the BB. But the blackberry keeps saying Failed to obtain an IP adress.Other laptops and my IPhone connect instantly to this router.And how to contact the blackberry technical support? Or can I return the phone under warranty?Im not so familiar with blackberry's.I also tried it with my own simcard which does have a data plan with it. But the same problem exists.Already reset the router a thousand times and removed battery from the BB a dozen times..on the BB screen I also see the WiFi is connected to my home network router but the wifi logo doesnt light up.
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Feb 5, 2010
I do have a problem with my bold 9700 . I want to Download the BB appworld but it is not working. When I want to do with the device itself it is not working, tells me device is not supported. From my PC it is also not working canīt find the software or something like that. I use the 5.0.0.442 software. If that helps anything. And also my ICQ does not work it also says device is not supported!
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Jul 2, 2010
I keep getting the message "Sorry, your devicde does not meet the system requirements that are needed to support Blackberry App World" when I try to download the app directly from the site using wifi. I don't have a data plan yet. I have the Blackberry Bold 9700 v5.0.0.442. Anyone know how to fix this or know what's happening?
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Jun 28, 2010
Currently looking at an A-DATA class 10 32gb SDHC Flash memory card, would this work and would all 32gb be readable? I read that OS 4 only read up to 16gb. I'm sure I don't need that much memory right now, but I'd rather get it now, then later if it is compatible.
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Jan 14, 2010
Any one in Houston Texas also experience poor 3G coverage and lots of failed calls? In the many years that we have had cell phones we have not had this many regular dropped and failed calls in Houston.With all 4 new 9000's we find that we also have to reboot to get emails and text messages delivered, sometimes.
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May 16, 2011
I just ran the latest updates and having all sorts of issues. battery life very poor and it won't wake up from standby/ sleep mode. Looks like there might be more bugs in this latest update. I had issues before with the email setup application which resulted in a replacement handset! I have to keep pulling the battery to reset it!!!
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Jun 11, 2012
Does BB models Curve8520(OS 4.6) and Curve 9700(OS 5.0) support German language?
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Feb 22, 2010
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
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Jun 2, 2010
I have recently purchased this 9700 (3 weeks ago) and am generally very pleased with the device. BUT If I leave the BB 9700 connected overnight to the computers USB Port for charging, and, obviously, after a few hours the computer will go to sleep, thus turning off the power to the USB port In the morning I find that the BB is: Off and will not turn on, unless it is power reset. In other words I have to open up the back and pull the battery for a second then after It is put back in the red light will display nevertheless it will turn on and be fine once it boots back up. There are no other indications or problems. I notice that other people have similar complaints with their BB's.
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Jun 27, 2011
I just wanted to ask if this model supports skype, if not which other models supports skype?
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Oct 29, 2011
considering that i've seen these support videos on Internet, it is silly that they don't work in the support app. should be a trivial thing for se to fix.
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Jun 3, 2010
does anyone here have chinese input support for 9650?? i've search anywhere but i not found, maybe we can use chinese support files from 9630 series?
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Jul 2, 2010
The other day I walked into a Walmart that had a display of cell phones. There was the 9700 there. I have the 9000. I was really looking forward to upgrading to the 9700, but now I don't know. It's LIKE REALLY small. I love the size of my 9000, and I'm afraid I'm going to have times typing on the 9700 keyboard now.
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Apr 26, 2010
I am looking to buy a second hand bold 9000 on 3 network. What I would like to know please is whether I can use the wifi to access the internet and email from my wireless router free of charge or do I have to have a data plan to do so. The idea I have is to use the limited internet and messaging that 3 offer on top up whilst mobile , but to only use wifi indoors.
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Jun 1, 2012
Device info:BlackBerry 9700OS: 6.0.0Country: ArmeniaCarrier: ArmenTel(AM) Apps and free space
My network provider does not support data plans. However I use wi-fi to connect and download applications from Application world. But when I enable Wi-Fi, I can easyly browse over network, but BB application world does not work. After restart it works. So I need every time restart my device to make app world working again.
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Apr 6, 2012
I would like to install the East Asian language software on my Blackberry Bold handheld. Unfortunately my wireless service provider (Vodafone NL) only supports the multi language software and not the all language or East Asian language software.
So therefore my question, how could I download the Asian language support although my wireless service provides doesn't provides any?
In the old days, and in this age its only one year ago, it was possible to download all the necessary software on the Blackberry website, so on my 4.0 OS I could easily add the East Asian language software. Recently I ubdated my handheld with the 6.O OS and now I am confronted with this problem. Hence I now its possible to get the East Asian language support, and after enjoying its advantages for more than a year I can't do anything without.
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Jul 29, 2012
i installed today the new software for my device BB Bold 9900, software version 7.1 paket 1646, but this one doesn't support Arabic.
where can I find the Arabic application for my device?
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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Mar 1, 2010
I found it out! You have to dismantle the phone, though. Walkthrough:
1) Remove the bottom plate with the branding (use guitar pick, small flat screwdriver, etc)
2) Remove and save warranty sticker in case the phone actually breaks.
3) Remove the two small screws on either side of the phone.
4) Using a guitar pick, small screwdriver, or case-opener tool, start on the sides of the phones slightly below the convenience keys and move down towards the bottom. On the bottom, there are three small clips that WILL NOT BREAK NO MATTER WHAT. Disconnect them. Then remove the keypad top first.
5) Slowly slide the pick/driver/tool from the bottom edges of the phone up until the volume rocker. One tab on each side should pop, but they are difficult. Take your time.
6) Grip the sides of the bezel and slide upwards. The top cover should come off along with the back chrome bezel (the one above the camera).
7) The phone will now appear very basic with only the trackpad and screen recognizable. On the white lower portion, several small, rectangular LEDs can be seen.
8) Use a preferred color of sharpie to color a large clear piece of packing or scotch tape, and cut it into 2mmx2mm squares.
9) Place one color square over each LED. Reassembly
10) Insert the keypad into the bezel bottom first, making sure that the screw tabs for the keypad are underneath the screw tabs in the bezel.
11) Holding this configuration, slide the bezel on top first.
12) Make sure the hole for the trackpad and the trackpad itself line up, this will assure you that the keypad is in right. Also look at the "frets" in the keypad.
13) Push on the bottom of the bezel until you hear at most three clicks (the three tabs locking back into place)
14) Run your fingers along the side with pressure to make sure that you snap in the single tab on both sides of the phone.
15) Insert and screw in the two small screws you took out before.
16 OPTIONAL) Put back the warranty sticker on the ORIGINAL side that it was on before.
17) Snap the carrier plate back into place.
18) You're done PICS TO FOLLOW
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Jun 5, 2010
Is it possible to stream my recorded video from the BB 9700 to a PC without having to transfer it first from the SD Card to the PC?I can stream audio through blue-tooth fine but cannot stream video either through blue-tooth or Wi-Fi.
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Feb 26, 2010
Any1 have instructions on how to replace the keyboard i found a keyboard online to $8.00 just need to know how to install it
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Aug 9, 2010
Has anyone else noticed that the Bold 9700 Keyboard has been revised in the past few months. I got mine about 3 months ago, and with the ones that i received in the last few weeks they feature a new keyboard. They revised version has a rolled keyboard around the edge.
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