I wasn't too happy today when somebody rear ended my car and I was trying to make important phone calls..."WiFi preferred" selected, but the 9700 (OS 593) choose a 1 bar UMA over a 4.5 bar cell signal... Failed calls galore... Literally had to stop what I was doing and tell the 9700 to use the obviously better cell signal...
View 6 RepliesI have been a BB lover for years. My Curve 5320 served me well and I loved it. When the new Bold 9700 was released I was one of the first to get it b/c businesses were offered the opportunity to get it before individuals. I was so excited about 3G, it's sleek look, etc. My excitement has officially crashed and burned. When placing calls it will fail repeatedly before even dialing the number. It will fail during calls up to 5 and 6 times in a few minute period, which is HORRIBLE during business calls. It will lock up when I'm trying to move between apps, it will spontaneously shut itself off. I'm feeling like my BB is possessed. This is my second 9700. The first the E key would stick or repeat 20 times on a text and the calls would fail, so they diligently sent me a new one. Thankfully, I no longer have to edit every text for 100 e's (i'm stopping @ theeeeeee storeeeeeeeeeee is theeeeeeereeeeeee anything you neeeeeeeeeeeeeeeeeeeeeeeed), but the failed calls thing is really pissing me off! Also, the volume on calls is really low in comparison to my Curve. To top it off, the 3G speed seems as slow as, if not slower than my former EDGE. I am hoping and praying that a software upgrade will fix all of these issues, but if it doesn't are there any suggestions as to what i can do? Other than switching to an iPhone? I for one happen to love my Qwerty keyboard and am not exactly fond of the on-screen keyboards.
View 4 Replies View RelatedI'm unable to receive or make calls. It says "Initialization Failed" and I have no coverage (SOS). I removed the battery to reset it but it's still not working. What should I do?
View 3 Replies View RelatedJust wondering if your bold drops calls as frequently as mine does. it seems that sometimes the phone decides to act up and gives me a 'call failed' message whenever i try to make a phone call. I always check how many bars i have and its usually at 4 or 5. sometimes a battery pull fixes this, but other times, the problem is persistent. my old bold 9000 had the same problem, so i'm not sure if it's at&t or blackberries in general.
View 14 Replies View RelatedAny one in Houston Texas also experience poor 3G coverage and lots of failed calls? In the many years that we have had cell phones we have not had this many regular dropped and failed calls in Houston.With all 4 new 9000's we find that we also have to reboot to get emails and text messages delivered, sometimes.
View 8 Replies View RelatedI have the bold 9780 and I have a big problem. I can't make calls but I am able to get. Whenever I want to call someone, it says call failed!
View 3 Replies View RelatedI am sure I used to set wifi as preferred in my 9780 in order to reduce my phone bills` costs. I don`t remember how I`ve done it?I cant find `advanced options` in my menu but I recall I may have done it via that option.
View 1 Replies View RelatedI've only had it a couple of weeks and it has now started turning itself off during calls. So far this hasn't happened at any other time, only during calls.
View 1 Replies View RelatedI'm unable to receive or make calls. It says "Initialization Failed" and I have no coverage (SOS). I removed the battery to reset it but it's still not working.
View 5 Replies View RelatedMy Wifi works fine at home(WEP protected router also), but when i enter the right WEP password to school's network, it gives "Failed to associate with the network message"? School's instruction for mobile devices to connect is simple, simply scan and connect with the case-sensitive WEP.I checked and checked and checked i have entered the right WEP, theres just no go.anyone else experieced this? how do I solve this?
View 12 Replies View RelatedI got my 9700 abt 6wks ago, everything was working fine, Then abt 2 weeks ago I started getting "Call Failed" when trying to make calls. Now I get it 90% of the time, and after investigating I can not receive incoming calls either.I have contacted Orange who say it might be a network / location issue, but not sure and have not had any other complaints? However I have not moved and I get this all the time in my house, where as 6weeks ago it was fine. And also when connected in the car driving around in different areas to my home town it still happens.It seems to be a bug on the handset as my signal strength is full 5bars, 3G displayed, etc. Setting under NETWORK MODE - 3G & 2G, if I set this to just 2G then this fixes it!I am running v5.0.0.351 (plat 5.1.0.98).I have tried hard resets, wipes etc, and I finally got Orange to sent me a new handset.Still not working! I have also down loaded and installed what I think is the latest firmware update available for the 9700 from Jordan v5.0.0.442., still no fix so reverted back to v5.0.0.351.I think it might be that I have a weak 3G signal where I live, but switching over to UMA and connecting in my house through this still does not fix it? Is there a known bug that the 9700 gets confused/freezes when trying to switch in and out of 3G/2G/UMA coverage? From Googling Call Failed BB 9700 etc it seems that there are a few others out there with the same issue??? Any help how to fix/what firmware works etc It is driving me crazy because I do not recieve calls, sms etc either!
View 6 Replies View RelatedHi I have an unlocked bb bold 9000 originally from rogers. I am currently using it on fido and it seems to have a weak signal strength thus, my calls are usually dropped or failed.
View 7 Replies View RelatedI am trying to open emailed picture attachments and I'm getting the message "The document conversion failed". I did a battery pull and checked my BIS (not sure why I did that). What does this mean? Is some sort of server down?
View 4 Replies View RelatedWhen I installed my BB Desktop Manager and first plugged in my Bold 9700, it asked if I would like to update various features on my phone, to which I accepted. The update froze- I can't remember quite at which stage but I recall it was at the end stages and the stage at which it froze started with JVM. After waiting an hour or so, I disconnected my Blackberry, not knowing what to do. The screen remained black and the red light started blinking.I looked up fixes for the problem and they seemed simple- one used JL_Cmdr to do a full wipe- but I am using Windows 7 and it isn't compatible. I get a brief command prompt screen for a half second before it closes.
The second fix involved using the command prompt to get to the Loader in the AppLoader file- but I ran into another problem- when trying to open Loader.exe, I got a "The Application Loader requires the Blackberry Device Manager to be installed." Then looking up THAT fix, I downloaded a new OS and redownloaded the Desktop Manager, but am getting the same error.
I bought a second hand bb 9700 3 months ago. I had the phone on pre-paid BIS + Airtime so I could have access to the internet, bb messenger, gmail email, and phone-related uses. The phone worked fine with no issues whatsoever. Last week, I tried calling someone and received the message - Call Failed. I thought it was credit so I tried loading airtime on the phone. When I did that I received the following message: Supplementary Service Error: General Error.
It's been 1.5 weeks and still the phone does not work: The phone has perfect coverage indicator. The phone has working BIS, BB messenger and internet. The phone cannot work the telephony part of it - calls (outgoing/incoming, SMS, MMS). I cannot call anyone, cannot check Voicemail, cannot load airtime. I have tried re-sending service books, hard reset pulling the battery out, manually registering with the wireless network.
On my 9700 i can open the browser, and type in links or whatever i want into it, however once the new site shows up, it will no longer let me do anything. If i go to google i can type in what i want to search but then when i hit enter it doesnt respond, same as if i try to click on the search icon it doesnt do anything. If once on any page i can move the arrow around just unable to click or do anything else and if i need to reinstall browser please let me know what my options are.
View 5 Replies View RelatedI have a 9700 with the tmobile network, and sometimes even though i have full 3g coverage my phone, will tell me that my call failed..I will dial a number then experiance a long silence period and then i message will come up on my phone with "call failed". I am running the .442 operating system on my phone. any tricks or tips on how to solve this?
View 5 Replies View RelatedLike many of you , I'm having WiFi connection problems with my new BB9700.When I am out of the house, I can see my BB finding local WiFI hotspots and I can connect to them immediately.However, when I get home, my BB doesn't connect to my WiFi, returning the following error message:
Unable to Connect
Reason: Failed to obtain an IP address
I have downloaded the latest BB software (now running version 5.0.0.351), cold booted everything in sight (router, phone, coffee table and the cat) but still get the same error. My foot hurts, the cat isn't talking to me and I still cannot connect at home ! Of course my Carrier's connection works perfectly as does their outrageous fee structure... (They are 3G, or Hutchinson Telecom by another name.)My WiFi service provider (PCCW / Netvigator Hong Kong) has checked the setup of my system and reports that everything is working correctly. I can connect my PS3, my laptop, my Nokia E71 without any problem and the hotline guy can see when I connect each of them to the system.I have tried different combinations of switching the usual options on and off on the BB but still can't get a connection.
i just purchased a replacement bb bold 9000 off ebay (it's an unlocked at&t handset that i bought after my bb bold got stolen... total bummer) and it was working fine all week up until last night when it stopped being able to handle incoming and outgoing calls and texts. The internet and email functions still work which is very peculiar. also some further info, when i put my sim card into another handset (in this case a nokia e65) all my normal call functions work and when i put another sim card in the bold the same thing happens (when i try to make a call it instantly pops up with a call failed warning). another thing is the bold shows full service coverage... currently the bold about shows... v4.6.0.304 (Platform 4.0.0.247) im on australia and for some reason i cant update the os to v5
View 5 Replies View RelatedI live in Downtown Los Angeles, so reception isn't a problem. I usually always get full bars. However, when talking on long phone calls 20+ minutes with full bars, my phone will just cut off and say call failed. Then I have no reception, then it just comes back.
Is this a iPhone issue or a ATT issue? I have an odd suspicion it's my phone because it occurs so frequently, but Ive had difficulty asking the apple bar to replace my phone just because of reception issues.
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
My Bold 9700 has been answering calls by itself sometimes. A call will come in and it will automatically answer, but only once in a while. I do not have it set to auto answer. This problem continues until a battery pull is done. Once I pull the battery it works fine again for a while but it will happen again after about a day of working fine. Another problem is that the phone tends to reboot itself very often. After being on the phone for a while it will restart itself, sometimes in the middle of a call. I have called tmobile's blackberry support multiple times and they are no help. I have wiped the device from my blackberry. I have also redone the handheld software and used the application loader to do it. I have no idea why this problem is occuring!! Does anyone else have the same problem or know how to fix it?
View 4 Replies View RelatedHow do I make it so I don't recieve calls. I used to have a sony erricson and I had a setting that the calls would go straight to the machine and I could still get calls and texts. I wanna turn my calls off so that people don't call me for the next few days but I still wanna keep my phone on cuz I wanna get texts.
View 4 Replies View RelatedI'm on Tmobile's network and since I've had this bold which I bought the 1st week it was released has been dropping almost 3-4 calls a day. I've talked to tmobile's reps over 10 times now and we have reloaded all my software and am ready to give up on BB. This is my first BB, switched from iphone and I had never dropped 1 call on that phone.
Tmobile is suggesting that I trade in my phone, but the problem is I'm sure they will send me a refurb which I definitely do not want since I paid full price $485 for a new phone.
I have a BB Bold 9700 white. I recently downloaded a couple of apps from appworld and they ran fine.The thing is my network company is 3 and personally I think they are S*** to be honest. The network keeps going onto 'SOS calls only' alot of the time so I called the company up and they asked me to reboot my BB. After archiving all my apps in appworld I rebooted it and guess what...all the apps disappeared.Downloaded appworld again to check if they were on it but no luck. They were however on my memory card but the thing is it says it cant open the file. All the files end in '.cod.rem' and they are all 'forward locked' whatever that means. Anyone know what's going on and how to get the apps working again?
View 7 Replies View RelatedIs anyone else having issues with their phone placing emergency calls? I find the new lock/unlock buttons and lack of a trackball making my phone somehow calling 911 from the keylock menu.One time I even had the police call me back being like "what's the emergency".
View 14 Replies View RelatedFirst time poster here. Can anyone tell me if there is a way of knowing which calls have diverted from my office number and which are made directly to my Blackberry 9700? Is there an app or a setting that will show which calls are diverted calls and which aren't? I often set a call divert on my office landline to my 9700, but I can't tell which calls were originally made to my office number and which were made direct to my BB. I'd like to know whether the people calling are expecting that I'm at my desk or if they understand that I might be out and about. Is there any way of doing this? Thanks a million.
View 4 Replies View RelatedI'm with a Telus provider and just this afternoon I've been having trouble sending outgoing calls and incoming calls and sending out bbm's. I was wondering if you guys have it too if you guys are with Telus. I really thought that they fixed the network and everything was fine. Reply back on suggestions on what I should do, because I already called technical support and they said they're in the process of fixing it.
View 4 Replies View RelatedThe wierdest things had happen to my blackberry.Before I go on, it involved 2 simcard.
Simcard A : simcard with BBM and full data service is registered to (Indonesian network)
Simcard B : without BBM registration, etc. (Indonesian network)
This is how it started. I have brought my phone from Indonesia to China. As I tried to use my BBM, it wont work. I tried switching on WIFI but all I got is the dull grey wifi icon. I tried so many setting but it would not work. Remember, I am using simcard A.Now, I pull out simcard A and put simcard B on. I dont know what happen, I start receiving BBM messages. I was so afraid of getting charge for data roaming, I quickly switch connection prefference to 'wifi only' with my WIFI connection on. At the home screen, next to the small antenna icon, it says 'OFF' so i assumed mobile signal is OFF. To my supprise, my BBM is still receiving messages and I can reply them no problem. Again I assumed it was connected through WIFI. What is so weird is, while i was chatting away with WIFI ON (still dull grey icon) and mobile signal OFF, I suddenly receive a phone call.
Can anyone tell me what is going on with my Blackberry? Am I being charge for data roaming while I was chatting away or I was just receiving and sending data through WIFI? but why the calls came in with mobile signal OFF?
I have a blackberry bold 9700 with TMobile that cannot make or receive calls as of yesterday. Texts and email work fine and I have done a battery pull about five times. When I try to make a call, there is this constant clicking, almost like a pulse sounds that comes through the phone. I tried to call my wife's phone and her phone rings with my number but no voice goes through. Same problem when I receive a call, the pulse thing happens and it goes to voice mail...which I of course can't check. I have had this phone for almost two years and this has never happened before. This just started happening yesterday with no changes to the phone (OS update, new app, etc.).
View 3 Replies View RelatedMy blackberry bold 9700 can't call out or receive calls it keeps showing an error message.Uncaught exception:applicationregistry.waitfor(0x7c802477365c3985)timeout
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