BB Bold 9700 :: Intermittent Audio And Flashing Headset Icon
Jun 24, 2010
I'm having problems with the audio on my Bold 9700.It's turning off and on every second and there's a flashing headphone icon in the top left corner of the screen.I plugged headphones into the phone for a while yesterday - I'm not sure if that has anything to do with it.It's really ridiculous that RIM doesn't have actual tech support people that customers can call.
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Jun 24, 2010
I'm having problems with the audio on my Bold 9700. It's turning off and on every second and there's a flashing headphone icon in the top left corner of the screen. I plugged headphones into the phone for a while yesterday - I'm not sure if that has anything to do with it.
It's really ridiculous that RIM doesn't have actual tech support people that customers can call.
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Jun 20, 2010
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 5.0.0.743 not sure if this is what caused the problem.
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Jan 8, 2010
Does the Motorola HS820 Bluetooth Audio Headset work with the Blackberry Bold 9700? It is not clear to me if only Blackberry bluetooth devices work with the Bold 9700, or any bluetooth device. With the Bold 9700 recognize to ask for the four digit code when first aligning it with the HS820?
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Aug 31, 2010
I had my Bold 9700 plugged into speakers and listening to Slacker like I have done in the past. Now when I try to make a call or receive a call the "Headset" icon flashes on and off as tho the headset is plugged in when nothing is plugged into the jack. This overrides speakerphone too. So basically I can receive and send a call but it cuts in and out quickly since it thinks the headset is taking over.
Not sure if this is a glitch or if something happened when listening to music. Nothing looks abnormal when I look into the headset port. I was thinking maybe I should update the software to see if its a software or bug.
T-mobile
Bold 9700
5.0.0.330
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Oct 10, 2011
the headset icon stays even if i remove the headset. I tried to restart and restore my phone but if i plug in the headset again and removed,the head icon stays again.
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Apr 3, 2012
I'm often getting this icon and I can't understand why. It causes problems as sometimes (when the icon is displayed) I can't answer my calls. Does anyone know why this happens and how to stop it?
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May 15, 2012
so whenever i make a phonecall the headphone icon keeps flashing like i'm pluging the headphone in and out , so i don't hear the other one and he doesn't hear me !! that's not permenant , sometimes everything just goes normal
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Aug 7, 2015
I started with an intermittent text receiving issue a couple of days ago. Text will work fine, then they stop. After the that the only way to get them working again is a reboot. Called VZW, they ran tests on their side, etc. I'm thinking this is on the phone side.
This morning, the text app is giving me the "resuming" msg. and also started crashing. Also some other apps are crashing like looking at pictures.
Seems like a hard reset is needed here? I'm out of town, won't be back for 2 weeks. Need the phone to work, so if I hard reset, will I be in a need of a wifi to get the phone operational again?
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Mar 26, 2010
I cannot use headset/headphones with my Bold 9700. Whenever I plug them in, they are recognized for about a second and then the device defaults back to the speaker. I've wiped the device and tried multiple sets of headphones. I'm running OS 5.0.0.566. Headphones used to work but I don't quite remember when the problem started. (started before .566 so I'm assuming that's not the problem.)
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Mar 20, 2012
iPhone 4S, now on 5.1.
This problem started recently. My bluetooth headset connects, and can trigger the call to be answered, but the iPhone doesn't use it as the audio source. In fact, the button that normally selects the sources, now shows only the speaker icon (and toggles speakerphone).
After updating to 5.1, it seemed to be fixed -- that same button again let me choose the audio source. That was yesterday, but today when I answered a call, it didn't go to the headset, and the source button again shows only the speaker icon.
The iPhone answers the call when I press the button on the headset. It's just not seeing any audio source.
I've powered on & off, not fixing the problem. I can't poinpoint the start of the trouble exactly -- it seemed to simply work one day and not work the next. I honestly don't remember if it coincided with updating to 5.01.
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Apr 19, 2010
I have a 9700 Bold with ATT and the OS is v5.0.0.405. Alright so a couple of weeks ago my blackberry has started developing an annoying problem. When in a call, most of the time (not all) it starts switching between the headset icon and the normal speaker. When this happens, you can hear the phone switch between the two through the speaker, and it makes it so i cant hear anyone and they cant hear me. I'm out of my 30 day warranty from ATT but i think im still well within the RIM warranty. I have admittidly dropped it, but this still shouldnt be happening. Nothing like this has happened to any other phone I have owned. Is there anything i can do to get some sort of replacement?
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Apr 8, 2010
so my led light keeps flashing even after i open up and reply to a bbm convo, it's happened on my curve 8900, bold 9000 and now my 9700, and it's only with bbm convo's. in order to get rid of the light i have to mark convo as unread then open it and it will go away, im sick of doing this, any insight?
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Oct 13, 2011
my daughter broke her phone at the charger point i had this replaced and bought it home after being told to put it on charge as the bsttery was completely dead, this we have done but the light on the phone flashes twice stops for a couple of seconds and flashes again
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May 26, 2010
why is there no headset icon up in the status icon area when you use your wired headset? i've always thought other andoid phones have this.
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Aug 1, 2010
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
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Jan 24, 2010
my BB 9700 will only make/recieve calls with a headset attached. When I remove the headset during a call or before, the phone starts flipping between Headset and phone. I can't make or answer any phone calls with just the phone. My speakers work fine with music or other apps. It's just making or answering a phone call that makes the phone switch between headset back & forth. Does anyone know how to fix this or possibly why it happened? Is anyone having this same problem?
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Apr 7, 2010
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
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Jan 12, 2010
every 25 seconds or so there is a blue flashing from the led which lasts about 7 flashes. Now the bluetooth is disabled and the led connection indicator is also switched to off. I don't know how and why it started but I just need it off
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May 24, 2010
So I recieve my sms via crunchsms. But I am trying to use the notification on buzzme, so i can get a custom led color instead of the default red. (If someone could tell me how to change the notification sound on buzzme it would be great also :]) However I used to have .593 and when I upgraded to .656, the led wont stop flashing untill I read my text FIRST, and then open my email inbox, although I have no new emails it will stop flashing. Sorry if this is kind of confusing I'm not sure how to word it.
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Aug 9, 2010
I am having issues with my red indicator light flashing, I have no new messages,e-mails or texts. Was wondering way this keeps flashing and is there a way to turn it off.
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Jul 12, 2011
Bold 9700 - the green light keeps flashing?
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Feb 24, 2012
I have a Blackberry Bold 9700, and this problem only just began today. After updating the Blackberry App World software and rebooting the device, the red light began flashing as soon as the phone turned back on even though there were no new notifications, and no updates required. I tried switching a few things on and off, but it had no affect. So I performed a battery pull and it solved the problem...until I received an email on my device, and the light would not turn off after I read the email.
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Jun 1, 2010
I bought a 9700 two months ago, pay as you go Orange, a now I can make calls only with the handset plugged in. When I make calls, there is a sign upper left the screen which indicates to plug the headset. People can hear me but I can't hear them or barely with a "bip sound" which cut the line almost every second.
Otherwise, with the headset it works perfectly well!.I did try to pull the battery while on but no recovery, I did a wipe (except for emails).Please note I do not receive emails anymore (I have a monthly contract with Orange for BB emails).
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Jun 1, 2010
I bought a 9700 two months ago, pay as you go Orange, a now I can make calls only with the handset plugged in. When I make calls, there is a sign upper left the screen which indicates to plug the headset. People can hear me but I can't hear them or barely with a "bip sound" which cut the line almost every second.Otherwise, with the headset it works perfectly well!.I did try to pull the battery while on but no recovery, I did a wipe (except for emails).note I do not receive emails anymore (I have a monthly contract with Orange for BB emails).
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Jul 5, 2010
Can a BlackBerry 9700 Bold play an iTunes purchased aac audio file?
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Aug 19, 2010
I wonder if anyone can help me??. over the last like 3hrs My LED has been Flashing Green and making a really annoying noise every 2/3 Mins. Ive turned my network coverage LED off But its still Happening?!?! This is really annoying because its even doing it on silent.
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Mar 10, 2010
I have the new bold 9700, and I pulled the battery to reset the bb because it wasn't deleting pictures. The pictures were fixed but the LED light that flashes when there's an alert won't stop flashing. It flashes red several times then stops for a minute or two then flashes again. Does anyone know how to fix this so it will stop flashing? I've tried to pull the battery again and even just reset the phone but it won't stop its driving me insane!
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Jul 28, 2010
My 9700 is only 3 weeks old and now the LED Indicator light does not stop flashing blue.I tried...
- Turning off the option "LED Coverage Indicator"
- Under "Edit Profiles", I turned off LED for every alert
- Under "Manage Connections" I turned on and off Bluetooth (I do not have Bluetooth). I also turn of and on all connections.
- I removed the battery with the Blackberry on and then removed the battery after first shutting off the Blackberry
Is this a known problem with the 9700? Short of returning it, is there anything else I can do?
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May 3, 2011
Last night while using my bb bold 9700,it just went off,came back on and then my bbm(messenger) was deleted,so i tried updating the OS which turned out to be a failure,unplugging my bb from my laptop minutes later it went off and the red light was blinking twice,charged it all night and symptoms still persist.
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Apr 2, 2010
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
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