BB Bold 9700 :: Can't Use Headset / Headphones
Mar 26, 2010
I cannot use headset/headphones with my Bold 9700. Whenever I plug them in, they are recognized for about a second and then the device defaults back to the speaker. I've wiped the device and tried multiple sets of headphones. I'm running OS 5.0.0.566. Headphones used to work but I don't quite remember when the problem started. (started before .566 so I'm assuming that's not the problem.)
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Jan 8, 2010
Does the Motorola HS820 Bluetooth Audio Headset work with the Blackberry Bold 9700? It is not clear to me if only Blackberry bluetooth devices work with the Bold 9700, or any bluetooth device. With the Bold 9700 recognize to ask for the four digit code when first aligning it with the HS820?
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Apr 19, 2010
I have a 9700 Bold with ATT and the OS is v5.0.0.405. Alright so a couple of weeks ago my blackberry has started developing an annoying problem. When in a call, most of the time (not all) it starts switching between the headset icon and the normal speaker. When this happens, you can hear the phone switch between the two through the speaker, and it makes it so i cant hear anyone and they cant hear me. I'm out of my 30 day warranty from ATT but i think im still well within the RIM warranty. I have admittidly dropped it, but this still shouldnt be happening. Nothing like this has happened to any other phone I have owned. Is there anything i can do to get some sort of replacement?
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Aug 1, 2010
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
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Jan 24, 2010
my BB 9700 will only make/recieve calls with a headset attached. When I remove the headset during a call or before, the phone starts flipping between Headset and phone. I can't make or answer any phone calls with just the phone. My speakers work fine with music or other apps. It's just making or answering a phone call that makes the phone switch between headset back & forth. Does anyone know how to fix this or possibly why it happened? Is anyone having this same problem?
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Apr 7, 2010
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
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May 5, 2010
Since yesterday i'm facing this problem - when i insert my headset/headphones to my blackberry it continously beeps and when i play the audio files some come good and others are very squeaky. I've swtiched off my phone couple of times and also removed my battery with no luck.
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Jun 1, 2010
I bought a 9700 two months ago, pay as you go Orange, a now I can make calls only with the handset plugged in. When I make calls, there is a sign upper left the screen which indicates to plug the headset. People can hear me but I can't hear them or barely with a "bip sound" which cut the line almost every second.
Otherwise, with the headset it works perfectly well!.I did try to pull the battery while on but no recovery, I did a wipe (except for emails).Please note I do not receive emails anymore (I have a monthly contract with Orange for BB emails).
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Jun 1, 2010
I bought a 9700 two months ago, pay as you go Orange, a now I can make calls only with the handset plugged in. When I make calls, there is a sign upper left the screen which indicates to plug the headset. People can hear me but I can't hear them or barely with a "bip sound" which cut the line almost every second.Otherwise, with the headset it works perfectly well!.I did try to pull the battery while on but no recovery, I did a wipe (except for emails).note I do not receive emails anymore (I have a monthly contract with Orange for BB emails).
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Aug 31, 2010
I had my Bold 9700 plugged into speakers and listening to Slacker like I have done in the past. Now when I try to make a call or receive a call the "Headset" icon flashes on and off as tho the headset is plugged in when nothing is plugged into the jack. This overrides speakerphone too. So basically I can receive and send a call but it cuts in and out quickly since it thinks the headset is taking over.
Not sure if this is a glitch or if something happened when listening to music. Nothing looks abnormal when I look into the headset port. I was thinking maybe I should update the software to see if its a software or bug.
T-mobile
Bold 9700
5.0.0.330
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Jun 24, 2010
I'm having problems with the audio on my Bold 9700.It's turning off and on every second and there's a flashing headphone icon in the top left corner of the screen.I plugged headphones into the phone for a while yesterday - I'm not sure if that has anything to do with it.It's really ridiculous that RIM doesn't have actual tech support people that customers can call.
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Apr 2, 2010
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
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Jun 20, 2010
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 5.0.0.743 not sure if this is what caused the problem.
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Mar 24, 2010
Every time Iam on phone it keeps switching between handset and headset auto and very fast so it keeps cutting every second I installed new bbm .65 everythink working fine then I mistakely downloaded .57 cancelled it when I rebooted phone no bbm, so I reinstalled .65 bbm and it was really laggy and slow so I reinstalled it again and now that is happening to my phone?
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Mar 2, 2012
Could someone tell me if the headphones for model 8520/9700 can be connected to a 9300 ? Is it the same connection hole?
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Jun 1, 2014
iphone is stuck on headphones mode but never had headphones plugged in
Info:
iPhone 4S, iOS 7.1.1
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May 12, 2010
I have been experiencing a funny problem when charging my N97. I bought my phone in August last year. It had been working fine till now and still is. I really have no complaints when it is concerned to performance and usablity. Initial issues were promptly solved with the firmware updates.
Yesterday night, I found out that I had this problem. When I hooked up my phone with my charger, it did not show any light. I tried to use the charger on another mobile(SAMSUNG) which sports the same USB port as my N97 and it worked ! I also used the samsung charger (though its only 700mA) on my N97 and the charging indicator glowed ! To my surprise, the charger adapter pin that ships with the N97 allowing us to charge the phone with older chargers also allowed me to charge my phone. In short, everything charged my phone(including USB) except the provided charger.
Secondly, of lately the headset has become dogdy. Earlier, even if I ran while having hooked up, the connection was good. Now, even if I move the slightest, the phone looses the connection with the headset and the headset icon disappears. Then I need to plug it out and the plug it in again for about 2-3 times to get the icon to reappear. Now if anyone can explain to me why this is happening and the solution to it, I would be really happy.
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Oct 10, 2011
the headset icon stays even if i remove the headset. I tried to restart and restore my phone but if i plug in the headset again and removed,the head icon stays again.
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Apr 3, 2012
I'm often getting this icon and I can't understand why. It causes problems as sometimes (when the icon is displayed) I can't answer my calls. Does anyone know why this happens and how to stop it?
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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May 26, 2012
Last night when I had my earphones in my Bold 9780, I pulled them out quite quickly,and now whenever I try to use earphones in my phone, they don't work.Music plays fine through the speakers, yet as soon as I plug the earphones in, a red bubble with a line through the headphones pops up on the volume control, and no sound comes out. Will I need to take my phone in for repair?
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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May 26, 2010
why is there no headset icon up in the status icon area when you use your wired headset? i've always thought other andoid phones have this.
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Mar 20, 2012
When I have a headset plugged into the 3.5mm jack, when I make a call I must still select the "headset" option, so I think my phone isn't detecting the headset. Is there a setting I can change to default to a headset?
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Aug 29, 2010
My Bold 9000 doesn't play music through the headphone jack, Whenever I play a song, it doesn't go through the headphones. Is there an option or something I need to choose, or should i go through the headphones automatically if there plugged in? Software is the newest 822 from AT&T.
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Apr 12, 2012
I'm having an issue with my new bold. I cannot pair it with any bluetooth headset, specifically it doesn't detect any bluetooth headset (I've tried with 3 different models). I'm sure Bluetooth is working 'cause I can connect the device to my PC. I've already tried everything, I've set in pairing mode both the headsets and the device but still nothing. I've tried "listen" mode and "search" mode yet nothing work.
This might seem like a minor issue for someone, but I'm often driving while speaking on the phone, can't do without this option.
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Feb 15, 2012
I just brought a blackberry bluetooth headset HS 300 so that i can listen to wireless music, but when i pair my bluetooth headset to the blackberry it doesn't play music and there is no option to play music via bluetooth in the music menu.Does that mean my bluetooth headset device cann't play music at all?And is there any software available wich will allow my blackberry to play music via bluetooth?My device is Blackberry Bold 9900.
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Jun 16, 2012
My bold 9900 doesnt play music through the headphones anymore, it just blasts it out. i have tried rebooting it and tried several pairs of headphones. when i plug them in, the icon flashes between the headset icon and the normal icon. i have also tried putting them in slowly and holding them in, but none of these work. I have only recently bought it and it has never been dropped or damaged.
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Jul 7, 2010
I'm having problems pairing the BlackBerry Bold 9700 (on Vodafone) with a Visor Go. I've set the headset into pairing mode, and the BlackBerry lists it. It also lists the available services. The BlackBerry then asks if I'd like to connect to the device. When I select 'Yes' it throws an error saying "Connection to Visor Go failed". I'm pretty clued up with phones and managed to pair an iPhone to it. But for some reason the BlackBerry just doesn't like this device. I've tried everything I can think of, like rebooting the device, setting Trusted to Yes and No, deleted the device and found it again (multiple times). Is there something I'm missing, or is it just a case of incompatibility? I'd imagine it is compatible because it finds it and knows what services are available.
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Nov 13, 2011
My blackberry is stuck in headset mode, I cannot switch to handset mode through options
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