BB Bold 9700 :: Action Required :: Update Password
May 7, 2010
Does anyone know why I get this email once or twice every morning? Then I go and validate it and sometimes its takes a few tries (even though I input the same information everytime)
"Update the password for ..... in the BlackBerry Internet Service! Email messages and changes to your address book contacts from ..... are not being delivered to your BlackBerry device. To resume receiving email messages and address book contacts from this email address, updated the password for .... in the BlackBerry Internet Service: " and then it continues to instruct me how to do this...
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Dec 13, 2010
After getting my first Blackberry (Bold 9780) I wanted to set it up with my GMail account. So far, quite easy. My mails came through fine for a few hours. However, I soon received an error email from Blackberry error message "Action Required: Validate Password". Validate your ***@googlemail.com password. Hmm, a little worrying but no problem to re-enter the password...Messages - Menu (Blackberry logo) - Options - Email Account Management - Select Account - Validate - ContinueAnyway, so it went on. Error message - password validation - functioning for a while - error message. This got old pretty quickly.So, after plenty of hair-tearing over a couple of days I came across a piece of information on the GMail Go to Google Accounts "DisplayAccountCaptcha" link, below. Enter your account details and the distorted letters and this problem was solved. I am not sure how it works but it does.
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Feb 1, 2010
I'm a new user to BB device. From Blackberry webpage and manual, they stated that if we wish to update our device OS, we can either update through the web (Desktop Manager) with our computer or through our device itself via service provider (Wireless update).
If I have downloaded an OS package and wish to update it manually, what are the steps for this purpose and how? Please someone explain in brief, will appreciate that and how am I to ensure that the previous version of OS is removed? I'm currently reading about how to backup my data and 3rd party data, once I'm clear with everything, will proceed with the upgrade.
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May 31, 2010
I would be really grateful.Where or how can I obtain totally FREE info/application to recover files accidentally deleted off a BB Bold 9700 please?
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Aug 18, 2010
In order to keep the 9700 running at optimum efficiency, how much file free space is required?
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Mar 4, 2010
Blackberry 9700 The device has problem if you activate the security password, the devices does not accept the password until 5 or 6 attempts and then prompts you to type blackberry to continue. Please note format and reinstall is not an option since the restored data does not work. Awaiting a quick solution.
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May 25, 2010
I'm trying to update the IMAP password on a 9700 Bold, a process I've done numerous times in the recent past. However, on this particular device, I cannot even get to the menu for email accounts. Every attempt results in the following ianane OS message; "Your device had a problem connecting to the server." I'm then required to either try again (a never ending loop) or cancel.
I suspect this has something to do with my provider (AT&T) because I had similar symptoms on another device (same model, w/o enterprise security policies). I was able to fix it on the other device by deleting the IMAP Service Books and then doing a hard reset. It doesn't work for the problem BB.
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Aug 9, 2010
I am working with a user who recently switched from a 9550 to a 9700 (verizon to at&t) for coverage reasons.Whenever he unlocks his keyboard (using the lock button on the top left of the device), he must enter his password to access his phone. The security timeout settings on his phone are set to 1 hour, but even if he locks the keyboard for 5 seconds, he still has to enter his password when unlocking it.The only time that the keyboard will lock and unlock without requiring a password is when it is entered/removed from the holster.We are using BES.I cannot replicate this issue with the 9650 or 9550. Unfortunately I don't have a 9700 at my disposal to play with.Is this a normal feature for the 9700?I've checked his encryption settings (disabled).We cannot disable the password function (mandated by BES policy).The issue is not that he has to enter his password, it's that he would prefer that a password not be needed unless the security timeout has expired.
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Aug 8, 2011
When connecting my Storm 2 to my laptop it is requesting my password 3 times. When I first started using it, it only requested my password 1 or 2 times. Once if the handset was already unlocked and twice if it is locked. It is not the Desktop manager that is the issue but the Blackberry device manager.Is there a way to stop the device manager requesting the password as it is annoying. I do not have a memory card in my handset so not quite sure why it is prompting.Also does anyone know where I can find more info on the Device manager whether it needs to be installed for BB desktop manager to function properly etc.
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Mar 21, 2012
since updating my iphone to v5.1 i'm asked for my apple id password everytime i open an app, even if its already open and resting while another app is in use. How do I stop this?
Info:
iPhone 3GS, iOS 5.1
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Jun 11, 2012
since syncing/updating this weekend, i cannot access my e-mail. says a password is required, but the settings are grayed out when i attempt to access.
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Nov 16, 2015
Ok so if your phone reboots or crashes, you will need to enter a password or pattern in order for the phone to work. Even alarms and everything won't work until you enter the password. That's pretty bad especially if you NEED an alarm
Some people mentioned turning it on and off and it would give you a prompt to disable it.
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May 18, 2011
I am trying to sync my curve with the desktop manager & keep getting the masseage service password required. It is asking for device password. I dont remember setting one up. Where will I find this.
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Apr 30, 2014
I have forgotten my password and to make matters worse, the phone wont accept my supposedly registered fingerprint.
I would like to avoid a reset...... I think I might be able to submit the correct password if I knew the requirements of the password, i.e. #letters, #numbers, caps, special char etc etc.
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Sep 8, 2014
My iPhone 4s asks me to 'Enter the password for the Yahoo! account..." about 3 times an hour. It clearly doesn't need the password, because I never enter it; I just hit Cancel, and I get all my Yahoo! emails.Â
Info:
iPhone 4S, iOS 7.1.2
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Sep 13, 2010
I am new ro Hazel. Can anyone tell how to use wi-fi to read email and browse internet. Is any password required?
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Mar 31, 2010
I've encouraged a friend to invest in a BB, she's in another country and we are now in perpetual contact through BB Messenger GREAT But she tells thats can't switch on her 9700 on coz it doesn't recognise her password, she's entered it 8 times, scared to try again as we are really near the 10 max. what can she do?
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May 12, 2010
I have just upgraded my 9700 to .593 and everything works fine except for locking the phone keyboard.
Previously when I click on the top button of the mobile my phone goes into "Password mode" locking which means you can't unlock the device unless you enter the password. But after the update, clicking the button will only lock the keyboard and anyone can unlock it by clicking the same button.
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Mar 24, 2012
my blackberry bold 9700 appearing app error 523. I followed suggestions from forum for soft reset and hard reset, but i have another problem, it is asking for password whenever i click the update but the password is already lost and cannot remember entering one since i bought the phone.
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Aug 12, 2011
I tried to connect my bb to my pc but i couldn't get the password right! Plus i took the battery off but then it kept asking to enter "blackberry" in order to continue but when i did it was - again- incorrect! I took the battery off again but now it wont even accept my password!
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Apr 9, 2012
My blackberry bold 9700 is not recognizing my password. Only one chance left. What do I do?
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Aug 10, 2010
I recently changed my password for my email account on the computer, now it tells me to change it on my bb. I'm not sure how, any advice?
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Jul 25, 2010
Hey I was wondering how to lock my bold 9700 with a password with 5.0.0.714 on it cuz I can't figure it out.
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Sep 5, 2010
When setting a password, for the "Number of Password Attempts" (set to 10), can somebody absolutely confirm if it is 10 consecutive logins, or if it 10 total?
I'm assuming once you login correctly once that the number if incorrect attempts resets to 0, but I've seen statements in various articles that state or at least hint otherwise.
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Jan 15, 2010
i already have my 9700 password protected and everytimes i plug my 9700 it will ask me for my password. but my question is, if i remove my sd card and plug it into my pc, it doesn't prompt me for any password. wtf? where is the security, rim? i though one of ur selling point was blackberry is a secure device?
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Aug 27, 2010
just got my 9700 today. With my old 9000 I was able to make a password, lock my phone, and then upon unlocking it it would ask for my password.With my new one I just need to press the unlock button... what's the point of the password then? Can I make it ask for my password when I unlock it?? And how?
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Feb 19, 2010
I have just updated to the new OS platform 5.1.0.146, I don't know why really they have made this inconvenient option, the lock key, only locks the keyboard without Password Locking the device, more over it locks the device and dim the screen directly, which wasn't the same in older OS.Really RIM has screwed the functionality of this lock button big time.As a solution I have changed the function for the right button to Password Lock instead of voice dialing. But I really can't see any reason why RIM did that
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Mar 19, 2010
I have a Bold 9700. My phone was in my purse on my body and when I got it out, I was at 7/9 password attempts. While entering my password, it was in plain text vs. the asteriks. I'm now at my last attempt and was prompted that I will lose everything on my phone if I have another failed attempt. I don't know what to do next to save this.
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Mar 29, 2010
I was just forced on BES and now my BB must be "unlocked" with a password. I am sure there has been discussed before, but it someone knows of a way to remove the password-protection, which was placed on my device when activited with BES,
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May 12, 2010
I bought a Bold 9700 about a month ago and everything was fine un til I had to call T-Mobile to get an exchange about a week ago. I got my new Blackberry 9700 but the only problem is, when I set my password and enable it, the phone doesn't prompt me to enter the password whenever I unlock the phone. It only asks if I go to settings>password lock or when I reboot the phone. I'm new here, and I apologize if this has been posted before.
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Jun 14, 2010
I read about the Alt+Enter to lock the phone and have the password instantly activate. But is there ANY way to have the Lock button on top of the 9700 to lock it and password protect it instantly? I know that with my 8900, the standby button does it instantly but there is no standby on the 9700.It just doesn't make sense to me why locking it from the home screen and the alt+enter would password protect it right away, but the lock button at the corner makes you wait.
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