BB Software :: GMail "Action Required: Validate Password"?
Dec 13, 2010
After getting my first Blackberry (Bold 9780) I wanted to set it up with my GMail account. So far, quite easy. My mails came through fine for a few hours. However, I soon received an error email from Blackberry error message "Action Required: Validate Password". Validate your ***@googlemail.com password. Hmm, a little worrying but no problem to re-enter the password...Messages - Menu (Blackberry logo) - Options - Email Account Management - Select Account - Validate - ContinueAnyway, so it went on. Error message - password validation - functioning for a while - error message. This got old pretty quickly.So, after plenty of hair-tearing over a couple of days I came across a piece of information on the GMail Go to Google Accounts "DisplayAccountCaptcha" link, below. Enter your account details and the distorted letters and this problem was solved. I am not sure how it works but it does.
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May 7, 2010
Does anyone know why I get this email once or twice every morning? Then I go and validate it and sometimes its takes a few tries (even though I input the same information everytime)
"Update the password for ..... in the BlackBerry Internet Service! Email messages and changes to your address book contacts from ..... are not being delivered to your BlackBerry device. To resume receiving email messages and address book contacts from this email address, updated the password for .... in the BlackBerry Internet Service: " and then it continues to instruct me how to do this...
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Jun 2, 2012
I can't send/receive emails on my BlackBerry Curve. I got a message from BlackBerry that I have to validate my gmail password but when I follow the instructions, I can't get it to work. I go to "setup wizard" then to "email settings". It says if I want to access my email, to enter my user and password. I've tried all the user ID's that I would have used but nothing works. When I click on "forgot password" and go through that, it tells me it's sent my password has been sent to my BlackBerry, but it doesn't come.
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Oct 12, 2011
Been trying to get my gmail account up and running on my blackberry for two days now and have been having the same problems over and over again. I keep being sent the "validate the account" email and everytime I go in and change my password and every time it doesn't end up sticking or working.
I've done a bunch of the things suggested on the web - the whole captcha stuff, loging in using the browser, and nothing seems to be working. Downloading Google Sync managed to get my contacts onto my phone (something else I had a nightmare trying to figure out) but that's about it.
I'm starting to get incredibly fed up with this whole thing. What do I need to do to get my email on my phone?
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Jul 8, 2012
I received an email from blackberry last week to validate my gmail address. It did not recognise my gmail address and/or password. I deleted the gmail account and tried to add my gmail account with a new passwoord. It tells me it is not a valid address or password.
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Jun 24, 2010
Ok guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.
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Sep 1, 2011
I cannot validate my new email password.
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Mar 30, 2011
Right since blackberry went down the other week i have started to get a email saying validate password and i dont know how to do it anybody know
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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Oct 26, 2011
I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
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Jul 30, 2012
I had to change my talk21 email account password & have now received a message to say I need to validate the password in the Blackberry Internet Service. I have tried to follow the instructions without success - I admit I am hopeless at anything technical & I am so confused by what is required in the 'username' field & password
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Oct 26, 2011
I received a message requesting that I "Validate Password" in order to continue receiving e-mail.
I read a message on the forum saying that my email address password needs to be updated on my BIS account, because I just changed the password toda and BIS can no longer access it.
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May 23, 2012
Got an email this morning that said I needed to validate an email account. Said messages from this email account weren't being delivered and resume receiving email, I needed to validate the password. I've tried several passwords that I've used in the past and all were rejected. Obviously I've forgotten the password and can't figure out what to do next.
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Oct 15, 2010
I would like to know how to disable the following:
At least once a month I receive a message to validate my email password on the blackberry website. My company password is set to never expire, so the problem does not lie there. Is there perhaps a setting on the rim server to only request a password validation when my exchange password changes?
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Jun 8, 2011
I have a Torch exact message is "unable to validate the email address and password combination". When I try "forgot password" the message I get is "Blackberry App World is having trouble connecting to the blackberry app world server. Verify your network connections and try again. (error id : 30637) "This happens when I try WIFI or not on WIFI. My plan lets me use internet anywhere I get reception. I have tried wiping my phone and restoring everything.I can not find any help on the internet and this is a very frustrating problem as there is no point in having a blackberry if I can't download any new apps.
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Oct 29, 2011
I have received a message asking me to validate the password for an MSN email account I access through a work Curve 8520. I have done this before without any problem but now my BB says there is a problem connecting to the server so I can't access my email accounts to validate. Email is still coming through on other accounts. I tried to use the PC and access through the Blackberry Internet Server page but can't find anywhere there to access email account settings (all the guides say email settings are on the left hand pane of the page but not on any page I have found?
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May 6, 2011
I got an email on my smartphone from Blackberry this morning, saying "Action Required: Validate Password". It says that email messages are not being received for my email address and gives directions to resume receiving messages.One thing that made me suspicious was that the email address listed capitalized the first letter of my real address. But I wasn't getting more email, so I tried the fix.When I followed the directions, using the capitalized address, I got a message saying invalid password. I tried to change back to the lowercase version of the address, and got a message saying that address was already set up.I did NOT get this message in my inbox on my computer, and I've not gotten any further messages on my phone. I suspect foul play, but need advice as to how to put things right. I'll change my email password for sure.. what else?
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Nov 15, 2010
my bb torch required an authentication for my gmail account and i enter the correct information and it keeps failing,
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May 11, 2011
Tried to login to blckberry app world but everythime i trt it wont authenticate my email or password, tried changing it but it has now come up with an error msg: unable to validate the email adress and password combination error id 30601 any ideas?
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Sep 15, 2011
unable to validate password email combination
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Jun 18, 2012
I'm having receiving emails on my BB. I receieved an email on my BB this morning saying I needed to validate my password to continue receiving emails on my BB. Unfortunately I cannot remember what password I used when I set it up several years ago.
I went to the BB internet service website to do a 'forgotten password' request but unfortunately the password reminder email is not coming into my main email inbox on my laptop and is only going to my BB, but because my BB is not recieivng emails I cannot retrieve the password, so I am in a bit of a catch 22 situation.
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Jun 19, 2012
I can't receive emails and have been asked to validate my password, went into 'Blackberry Internet Service' and as I had forgotten my password, asked for a new one. This apparently has been sent to my phone! Can't receive e-mails so now I'm even more stuck
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Jun 13, 2012
I have had my Bold for almost two years now and I've NEVER had a problem... until now. I received message saying I needed to validate my email address and password because I am no longer receiving emails to my phone. I tried to log in and the username and password don't work. I've never had to use this password and email until now, therefore is should not have been changed. I don't know how to fix the settings at all especially since I can't log into my settings!
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Nov 17, 2012
Have been using Bold for 1yr+, received this (strange) request.........however under 'Email Accounts' cannot access email settings as it won't recognize User Name and Password! When put in email (surname) settings (which still work on laptop) receive the following: "'The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive".
Am at a complete loss and can't resolve (which I need to do within 36 hrs because am going overseas and need my BB to be working!
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May 15, 2010
i set up emails on my Blackberry Curve 8900 about a month ago (via BIS) and they've been working fine since then - until yesterday. Yesterday I got an email saying: "Action required:update password!" - there was then some info asking me to go to the BIS page and validate my password before I can receive emails again.
I keep doing this and it keeps saying it has been validated (I am absolutely certain it is the correct password) - but then 1 minute later I get the same email again saying I ned to validate my password. I click the email icon in setup and it's gone back to needing to be validate again?!
It's my work email address accessed via BIS. Has anyone got any ideas?? (I've treied searching on here but the posts I've found are all talking about a problem with Hotmail / Live / MSN - which this isn't about)
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Oct 31, 2012
I have validated my account before but cannot remember the password this time. Blackberry Curve 9330 - 6.0 Bundle 3084 (v6.0.0.719 Plateform 4.4.0.560) Need to know how to reset/retrieve my password word so I can gain access to validate my email account.
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Aug 8, 2011
When connecting my Storm 2 to my laptop it is requesting my password 3 times. When I first started using it, it only requested my password 1 or 2 times. Once if the handset was already unlocked and twice if it is locked. It is not the Desktop manager that is the issue but the Blackberry device manager.Is there a way to stop the device manager requesting the password as it is annoying. I do not have a memory card in my handset so not quite sure why it is prompting.Also does anyone know where I can find more info on the Device manager whether it needs to be installed for BB desktop manager to function properly etc.
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Mar 21, 2012
since updating my iphone to v5.1 i'm asked for my apple id password everytime i open an app, even if its already open and resting while another app is in use. How do I stop this?
Info:
iPhone 3GS, iOS 5.1
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Jun 11, 2012
since syncing/updating this weekend, i cannot access my e-mail. says a password is required, but the settings are grayed out when i attempt to access.
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Nov 16, 2015
Ok so if your phone reboots or crashes, you will need to enter a password or pattern in order for the phone to work. Even alarms and everything won't work until you enter the password. That's pretty bad especially if you NEED an alarm
Some people mentioned turning it on and off and it would give you a prompt to disable it.
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