BB Bold 9700 :: AT&T Sick Their Phone Broken
Jun 21, 2010
The 3rd Bold (My first 9700) also had a build quality issue. There was light leaks all around the phone. I returned this device and asked for a Bold 9000. The 4th Bold (9000) went okay. The keys clicked to loud (like something was wrong with the plastic. The speaker on it went out and I was sent to a warranty area. They exchanged it for another Bold 9000.
The 5th Bold (9000) was okay. The camera did not take clear pictures (Blurry) and the back would not stay on. It felt weird to type on. I called AT&T mulitiple times asking for another device. They finally gave in and I was given another Bold 9700. The 6th Bold (9700) was okay. The camera would not focus correctly and the quality was horrible. I had the settings at Superfine and Autofocus at Normal. I called AT&T and they sent me another Bold 9700. My bezel on the right side is loose and my LCD on the bottom left is also loose.
The 7th Bold (9700) was in my hands and when I went to try out the camera I clicked the camera button (the one on the right) and to my amazement the bloody thing was broken. It goes to camera but the button is lose or broken. I am sick of AT&T. Sick of their phones being broken. They have taken me through the ringer.
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Mar 7, 2010
I have a strange problem since yesterday. Out of the blue my 9700 (5.0.0.442, free device, Vodafone Germany) can no longer connect to the Internet. The connection to the BIS, however, is still there. It lacks only the right service books. Vodafone said that I should do a software update -> so I installed 5.0.0.536. But the problem persists. The Vodafone-BlackBerry support is then determined that posting the service books hang in a "queue" and can not be delivered. They created a new BIS account for testing, even there the problem exists.My carrier says I have to replace the 9700. But I don't think, that this is a hardware problem.
Sounds more like a software problem to me, because some service books still arrive:
Wi-Fi TCP / IP Browser
Wi-Fi TCP / IP Transport
Save Self VPL
D2 WAP 2.0
Wap Push Config
Vodafone DE MMS transport
Provisioning
Akkupulls, resending service books, wiping and new firmware install brought no improvement. I just despair.
Every data connection with no BIS requirement works. (e.g. weather apps)
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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Aug 2, 2010
over the last few days my dare's touch screen has been acting up. first it was making random touches, i figured there is a pocket of air underneath the screen. now the screen is not responsive at all, it does not feel like the screen has been pushed at all it is like its completely solid underneath the touch screen. the display itself is fine, so i don't think the lcd is the issue.
there also seems to be a spot underneath the display on the left side (see picture) that has been expanding since the problem started. again i don't know if its air or moisture. any suggestions? i have seen both oem lcds and digitizers on ebay for around $15, which is more likely the cause of the problem?i can't draw too well with the touchpad on my laptop but the white thing is supposed to be an arrow pointing to what i'm talking about.
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Mar 24, 2010
Every time Iam on phone it keeps switching between handset and headset auto and very fast so it keeps cutting every second I installed new bbm .65 everythink working fine then I mistakely downloaded .57 cancelled it when I rebooted phone no bbm, so I reinstalled .65 bbm and it was really laggy and slow so I reinstalled it again and now that is happening to my phone?
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Apr 4, 2010
I've just gotten a Bold 9700 and noticed that even though I have the option to sync the profile pictures of my friends with my contacts profiles on the phone, the pictures for my phone contacts remain blank. The Facebook profiles are linked to my contacts and sometimes will show the Facebook profile picture but after a while the picture reverts to a blank icon again. I've also unselected the option to sync and re-enabled the option to update Blackberry contacts with my Facebook contacts to try and force the pictures to update but no success.
I was thinking that it might also be because of a conflict wiyth other apps trying to update the contact pictures seeing as I originally imported all my contatcs from my Gmail account but I am unable to figure out which other apps, if any, are updating contact pics and thereby turn them off.
Blackberry contacts linked to a LinkedIn profile show their LinkedIn profile pics correctly though and other than that I only have BB Messenger, GTalk, Windows Live Messenger and Facebook that are linked to my Blackberry contacts.Any ideas on how I can get my contacts' pictures to sync correctly with Facebook?
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Apr 20, 2010
This issue has been happning for a while, but for the last week or so it has been happening more frequently. A phone call arrives and sends the phone into a reset, similar to what QuickPull would do. No open apps, no error message, it just resets.I have searched a bit, but have not found anyone posting a similar issue so far. I run the stock T-Mobile OS, and a few extra RIM and 3rd party apps.
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Jul 8, 2010
I am a new owner of a Blackberry Bold.When I receive a phone call, the phone only rings once and if I don't answer within 4 or 5 seconds I get a "missed call message". I've explored chanding ring tones accessed from the "Loud" icon without success.How do I get the phone to ring for longer like normal mobiles or landlines?
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May 14, 2010
I use gmail and when I delete an email on the web, it doesn't delete on my BB. The same goes for when I open an email on the web, it doesn't show 'read' on my BB. Interestingly though, if I delete or read an email on my BB, the action is reciprocated on the web.And finally, if I send myself an email (either from the web or my BB), it appears on the web but not on my BB.
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Apr 5, 2010
I often hear many people complaining or wanting to have the Bold 9650 look like the Bold 9700. I found this picture of the Tour 2 9650 splitting with the 9700 Bold to show the differences between of the Bold 9650 if it stays the same without changes, this is what the difference would be compared to the Bold 9700.as you can see, the only difference if the Bold 9650 stays the same as we see here when the final release comes, is that the Bold 9650 has a somewhat larger bezel VS the 9700 Bold. Other then that, you can see from the pic, nothing else is different on the face of the phones in looks.just thought it was pretty interesting(left side is the 9650, right side is the 9700.
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Jan 8, 2012
I have just updated my 9700 Bold to 6.0 and now it does not work as a phone? there is no phone icon, it isn't hidden either. I ring the phone from a landline and nothing? completely useless..I have pulled the battery to no avail...
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Jun 28, 2010
USe Gmal on my bb 9700.
about twice a day i get a message to say my emails arnt being sent through becuase i have to update my password....why on earth is it doing this? its doing my head in.
do sort it i simply go to setup, log in and type my gmail password in and it sorts itself out.
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Jun 20, 2010
Is there a way I can download the os just from my phone ?
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Jun 18, 2010
Is there a way I can download the os just from the phone ?
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Sep 16, 2010
I have an unbranded blackberry bold 9700, i have connected to wifi at home, and can browse the internet, but for some reason, i do not have uma. I live in an area with no network connection, and the reason for purchasing the blackberry bold 9700, was to have full network connection, via wifi, to make and recieve phone calls and txts. Is there a way of having UMA on my phone? would i be able to download something to set it up? something from orange?
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Feb 14, 2010
My telephone keeps disconnecting after about 20-25 seconds of phone time.It happens 90% of the time. Doesn't matter who I'm talking to or where I am.I have tried restoring the operating system from the unofficial releases to the current bell .423 release.I have tried full format. I have even had the store exchange for a new phone (just today). Still the same problem. Calling Bell they told me to send it in for repair (which is why I got the store to exchange).The only constant now seems to be the SIM card. Could the SIM card be causing this problem? Anyone have any ideas? I've also gotten some messages on reboots unable to connect to rim_blackberry_phone app. This seems like it could be related too, no??
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Jan 28, 2010
hey i just got this 9700 and when i put in my simcard i dont get the blackberry email telling me my phone is registered i tryed changing my devise and i tryed sendinng the service books and i also tryed reloding the fw nothing seems to work.
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May 19, 2010
I'm running .656 on my 9700 and the phone won't lock while my music is playing is there anything I can do to change that?
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Jan 28, 2010
I could use the phone to talk yesterday, today it sounds like clicking in the background and can't hear the other party. The call says connected. Email is ok, SMS ok, Internet service ok, BBM ok, just the voice doesn't work.v5.0.0.442 (Platform 5.1.0.121)Reloaded the software using BB Desktop. Service provider says phone is probably failed.
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May 5, 2010
i am new to blackberry and purchased a 9700 bold online. i can not set it up. att cant help me either can anyone tell me or direct me to where i can find out how to set it up for att internet services?
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Feb 21, 2010
I'm a Blackberry newbie.My family just took a great vacation to Disney and I used my BB Bold 9700 to take some fantastic photos. My question is: Is it possible to transfer those photos to my PC somehow? If so, can you please share the secret with me? I can't figure it out.
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Oct 1, 2012
I put a lock on my phone because of my son but it is appalling that the phone is not accepting the password. I have tried it 7 times and I have 3 chance remaining.
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Feb 7, 2010
Ive had my blackberry for a month now and it seems that my touchpad has broken. It can click but cant move in any direction at all?
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Jan 14, 2010
My right function key has a function assigned to it, but is not working. The left one is fine, but not the right. Is it possibly locked for some reason, or just not working?
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May 28, 2010
I have an issue with the Bold, when I'm speaking on a phone call the line disconnects while the phone receives e-mail and / or when the 3G/ GPRS switches from one to another.I have no idea on how to fix this issue. I have tried changing the network parameters for it to work on 2G only, 3G only and both but it hasn't fixed the issue.
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May 5, 2010
i've looked around and haven't found an app for it yet ... anyone found one ?
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Jan 3, 2010
With computers I know you should un-install programs carefully and a certain way..I was wondering with my blackberry, is there a deifference weather I delete an App using my device, or using the Desktop Manager? Is one safer in the long run?
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Apr 12, 2010
I have a problem i dropped my phone and it landedo n the back.after few hours the sounds is totally off
any suggestions please.
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Apr 13, 2010
When i connect my bold 9700 to my computer with the usb, the manager pops up and everythings fine. My only questions is that i cant eject safely with the windows safe removal tool. IS there any way to eject safely, or does it not matter?
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May 16, 2010
Does the 9700 allow that if you are not on wifi?
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Jan 4, 2010
I just got my 9700 less than a week ago, then I woke up this morning to make a phone call. After the call, my phone just turned off, and since then, it's been trying to power on. The BlackBerry screen will show, along with the loading bar, but it'll only load about 1/4 of the way, then the screen flashes white, then turns off, and does the whole thing over again. It's been going on for about 45 mins now.
I've also done the battery/sim pull.
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