BB Bold 9700 :: Phone Keeps Disconnecting
Feb 14, 2010
My telephone keeps disconnecting after about 20-25 seconds of phone time.It happens 90% of the time. Doesn't matter who I'm talking to or where I am.I have tried restoring the operating system from the unofficial releases to the current bell .423 release.I have tried full format. I have even had the store exchange for a new phone (just today). Still the same problem. Calling Bell they told me to send it in for repair (which is why I got the store to exchange).The only constant now seems to be the SIM card. Could the SIM card be causing this problem? Anyone have any ideas? I've also gotten some messages on reboots unable to connect to rim_blackberry_phone app. This seems like it could be related too, no??
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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Sep 15, 2015
I'm having this problem on my tmobile s6 where my phone screen will freeze randomly but it only happens anytime i lose connection to wifi. When the phone unfreezes, it always shows that I now connected to my wifi network. I am on xtrestolite rom (tmo version) , stock kernel....
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Jul 31, 2014
My galaxy s5 is disconnecting from my wife though I have all the settings for that type of thing off.. It disconnects and reconnects the moment it disconnects... What could be the issue?
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Oct 29, 2012
My bold 9780 since i purchased it one year ago i can't use 3G connection as the service(internet) keeps disconnecting and when i want to reconnect i have to switch to 2G only i have updated my software sevral times
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Apr 11, 2015
A couple of months ago my Lumia 1020 (about 7 months old at the time) started having trouble connecting to the computer via USB cable. My computer runs Windows 8.1. I'll plug it in and it will connect but then disconnect/reconnect every few seconds afterwards until it disconnects completely. I have tried restarting the phone, restarting the computer, installing new drivers for the phone on the computer, cleaning the microUSB slot on the phone. I have been using the original cable. It works fine when I use the cable to charge through a wall outlet.
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Aug 31, 2014
I have a 5C and every time I make a call the keypad no longer auto locks, causing my face to hit the Facetime and Mute buttons during the call. I use my phone for work and it's already cased me a lot of issues. Worse yet when I hit the top button to lock my screen manually (this is what it used to do) it simply disconnects my call. How do I stop this button from doing this? I can't find the setting for this within my phone.Â
Also why my key pad isn't locking when I'm on a call to begin with that would be great. .Â
Info:
iPhone 5c
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Mar 1, 2010
When disconnecting an active call, the phone does not disconnect. It stays connected for another 5~ 10 seconds and need to press the disconnect button few times to come out of the call. Has anybody gone through this and is there a solution?
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Mar 12, 2015
I have successfully paired my z3 to my laptop and once I connect wirelessly everything is fine and I can use my laptop to view all the files on my phone. Â However the connecting does not keep, especially if i try to move items from one folder to another, it simply disconnects and doesnt reconnect unless I do it manually.
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This is preventing me from doing anything that MTP has to offer so it is actually a pretty useless application for me.
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I have made sure my phone doesnt go idle during this time so it's not that.
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Jul 28, 2010
I recently upgraded my Blackberry to version 5 from 4.6, and it seems to be having trouble keeping a data connection on 3G, as well as wifi occasionally. It will connect to for a short while (under a minute) to data and the blackberry services but whenever I try to download anything or after a certain amount of time it will disconnect. Wifi is more stable but it does seem to disconnect every now and then. It works fine on GPRS. I've resent the service books a couple of times and I've done multiple battery removing reboots, yet it still keeps doing it. Does anyone have any ideas?
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Mar 24, 2010
Every time Iam on phone it keeps switching between handset and headset auto and very fast so it keeps cutting every second I installed new bbm .65 everythink working fine then I mistakely downloaded .57 cancelled it when I rebooted phone no bbm, so I reinstalled .65 bbm and it was really laggy and slow so I reinstalled it again and now that is happening to my phone?
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Apr 4, 2010
I've just gotten a Bold 9700 and noticed that even though I have the option to sync the profile pictures of my friends with my contacts profiles on the phone, the pictures for my phone contacts remain blank. The Facebook profiles are linked to my contacts and sometimes will show the Facebook profile picture but after a while the picture reverts to a blank icon again. I've also unselected the option to sync and re-enabled the option to update Blackberry contacts with my Facebook contacts to try and force the pictures to update but no success.
I was thinking that it might also be because of a conflict wiyth other apps trying to update the contact pictures seeing as I originally imported all my contatcs from my Gmail account but I am unable to figure out which other apps, if any, are updating contact pics and thereby turn them off.
Blackberry contacts linked to a LinkedIn profile show their LinkedIn profile pics correctly though and other than that I only have BB Messenger, GTalk, Windows Live Messenger and Facebook that are linked to my Blackberry contacts.Any ideas on how I can get my contacts' pictures to sync correctly with Facebook?
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Aug 21, 2015
I've recently noticed that whenever I disconnect my bluetooth device from my phone, it changes back to the default volume on Sound, rather than staying on Silent or on the lowest volume I had set on the Sound profile when I connected the bluetooth device ...
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I've come into work on a few occasions after disconnecting my bluetooth headset, only for the phone to ring when a call comes through, despite having the phone on Silent before leaving the house when I connected the headset ...
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Apr 20, 2010
This issue has been happning for a while, but for the last week or so it has been happening more frequently. A phone call arrives and sends the phone into a reset, similar to what QuickPull would do. No open apps, no error message, it just resets.I have searched a bit, but have not found anyone posting a similar issue so far. I run the stock T-Mobile OS, and a few extra RIM and 3rd party apps.
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Jul 8, 2010
I am a new owner of a Blackberry Bold.When I receive a phone call, the phone only rings once and if I don't answer within 4 or 5 seconds I get a "missed call message". I've explored chanding ring tones accessed from the "Loud" icon without success.How do I get the phone to ring for longer like normal mobiles or landlines?
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May 14, 2010
I use gmail and when I delete an email on the web, it doesn't delete on my BB. The same goes for when I open an email on the web, it doesn't show 'read' on my BB. Interestingly though, if I delete or read an email on my BB, the action is reciprocated on the web.And finally, if I send myself an email (either from the web or my BB), it appears on the web but not on my BB.
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Apr 5, 2010
I often hear many people complaining or wanting to have the Bold 9650 look like the Bold 9700. I found this picture of the Tour 2 9650 splitting with the 9700 Bold to show the differences between of the Bold 9650 if it stays the same without changes, this is what the difference would be compared to the Bold 9700.as you can see, the only difference if the Bold 9650 stays the same as we see here when the final release comes, is that the Bold 9650 has a somewhat larger bezel VS the 9700 Bold. Other then that, you can see from the pic, nothing else is different on the face of the phones in looks.just thought it was pretty interesting(left side is the 9650, right side is the 9700.
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Jan 8, 2012
I have just updated my 9700 Bold to 6.0 and now it does not work as a phone? there is no phone icon, it isn't hidden either. I ring the phone from a landline and nothing? completely useless..I have pulled the battery to no avail...
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Oct 2, 2010
I have three problems with my W995a:1) When I'm texting, the backlight keeps changing how bright it is, when I'm texting it will sometimes go quite dark then other times quite bright (not a major issue)2) When I was calling someone, the phone just turned off and I lost the call, I rung the person back, then shortly after connecting the call, they couldn't hear me so I hung up and rang again. Shortly after ringing again, the phone turned off again.3) And finally - my biggest problem right now, is that I just bought a USB cord to connect it to my computer, yet when I do, it keeps on disconnecting from my computer then reconnecting (even though it's plugged in). This makes it impossible to do anything with it.
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Jun 28, 2010
USe Gmal on my bb 9700.
about twice a day i get a message to say my emails arnt being sent through becuase i have to update my password....why on earth is it doing this? its doing my head in.
do sort it i simply go to setup, log in and type my gmail password in and it sorts itself out.
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Jun 20, 2010
Is there a way I can download the os just from my phone ?
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Jun 18, 2010
Is there a way I can download the os just from the phone ?
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Sep 16, 2010
I have an unbranded blackberry bold 9700, i have connected to wifi at home, and can browse the internet, but for some reason, i do not have uma. I live in an area with no network connection, and the reason for purchasing the blackberry bold 9700, was to have full network connection, via wifi, to make and recieve phone calls and txts. Is there a way of having UMA on my phone? would i be able to download something to set it up? something from orange?
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Jan 28, 2010
hey i just got this 9700 and when i put in my simcard i dont get the blackberry email telling me my phone is registered i tryed changing my devise and i tryed sendinng the service books and i also tryed reloding the fw nothing seems to work.
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May 19, 2010
I'm running .656 on my 9700 and the phone won't lock while my music is playing is there anything I can do to change that?
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Jan 28, 2010
I could use the phone to talk yesterday, today it sounds like clicking in the background and can't hear the other party. The call says connected. Email is ok, SMS ok, Internet service ok, BBM ok, just the voice doesn't work.v5.0.0.442 (Platform 5.1.0.121)Reloaded the software using BB Desktop. Service provider says phone is probably failed.
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May 5, 2010
i am new to blackberry and purchased a 9700 bold online. i can not set it up. att cant help me either can anyone tell me or direct me to where i can find out how to set it up for att internet services?
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Feb 21, 2010
I'm a Blackberry newbie.My family just took a great vacation to Disney and I used my BB Bold 9700 to take some fantastic photos. My question is: Is it possible to transfer those photos to my PC somehow? If so, can you please share the secret with me? I can't figure it out.
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Oct 1, 2012
I put a lock on my phone because of my son but it is appalling that the phone is not accepting the password. I have tried it 7 times and I have 3 chance remaining.
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Jan 14, 2010
My right function key has a function assigned to it, but is not working. The left one is fine, but not the right. Is it possibly locked for some reason, or just not working?
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May 28, 2010
I have an issue with the Bold, when I'm speaking on a phone call the line disconnects while the phone receives e-mail and / or when the 3G/ GPRS switches from one to another.I have no idea on how to fix this issue. I have tried changing the network parameters for it to work on 2G only, 3G only and both but it hasn't fixed the issue.
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