BB Bold 9000 :: Cant Access My Email?
May 29, 2010
I cant access my email at all someone told me that i have to setup my BIS account but when i try to it tell me that my account can be access via HTML and i have to do it through my blackberry but i don't know how.
And when i try to send an email it tells me that no message service configured
I have my yahoo email set up and it tell me that an icon has been send to my home screen but nothing has
I just got my phone yesterday and i havent bee able to access my email accounts
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Feb 10, 2010
How can I access my Bold's internal memory? Like, where my pictures go after I save them from MMS? As well as the contacts that are saved to my phone...NOT the sim card?
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Feb 20, 2010
Following the discussion I have read about "similar" problems I have new one.I am not able to connect my phone to the car`s handsfree. I can identify the phone via hansfree and when I try to connect that (listen mode of BB bluetooth) I will receive message at the car`s display that this phone is not compatible. Otherwise I tried second alternative to leave the phone with bluetooth active then I tried to find the phone with car`s handsfree and connect. Everything was all right till the moment when BB had displayed me message box to enter key access code. I left that empty and next message box was displayed asking me to insert alphanumerical key access code. I left that also empty I was pushed to the first box
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Jul 29, 2010
I just installed OS 5.0.0.822 and runnin windows XP on my computer.anyway, for some reason I can't access my 4GB memory card using windows explorer like i used to. I do have "media card support" on, "Mass Storage Mode Support" on, and "Auto enable mass storage mode when connected" on.
Is there something i am doing wrong or setting that got changed?
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Mar 14, 2012
My phone is registering: - Uncaught Exception: java.lang.ArrayindexOutOfBoundsException. I therefore cannot access my text messages.
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Apr 4, 2010
I just got a refurbished Bold after dropping my original one too many times...Now whenever I get an email on my Yahoo! account, I also get a text message from some random number with "Mobile EmailOZMAIL ########" in it, and I have no idea why.
Current OS is 4.6.0.304, I'm on AT&T.
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Jun 1, 2010
I am having trouble with some things that I havent been able to figure out by now and this is my last resort where to find answers. This issue is really bugging me. After literally spending two weeks with my service provider telephoning most time waiting in witing for a call center agent to get connected to and being each time transferred to another division to a last being transferred to the divission where I first started at speak meoving in a cricle and no one being able to help me and this whole theater every day the same for two weeks, I am turning now to the people here hoping I could find some answers
1) My provider in Switzerland is sunrise (BIS), so I went on to the website sunrise.blackberry.com and entered my existing accounts, 4 of them. Additionaly I registered a new blackberry email address to be able to use the true push service which is xx@sunrise.blackberry.com (xx being just a placeholder for my real name). The problem is though that I haven't been able to find out the mail settings I have to enter into my Mail Programm on my PC so I can access the emails on my computer. I dont know if it's a pop server, an IMAP server and not to speak of the mail settings of the server settings for incoming and outgoing email. Since it's actually a BlackBerry server I figured that the servers are BB managed (no one at Sunrise Switzerland even knew what BIS is or that you could receive PUSH mail with the Blackberry email).
2) I tried to register a new email address at https://bis.na.blackberry.com/html for a direct xx@blackberry.com email address thinking that maybe with this, it would easier to find infos about the settings. The problem here is that I have to enter my PIN (no problem) and ESN/MEID number. The Problem is that I haven't been able to find those numbers now mather how hard I tried; they are not even listed in options>status.
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May 13, 2010
I've seen a few post that sort-of answer my question, but none seem exactly right. I have a Bold 9700 and use a BIS to retrieve my personal email from my ISP's POP server. I don't use BES. When I'm at home or at work and have direct access to email, I'd like to turn off my bb email client. How can I do that?
In one post I saw the recommendation Messages > Options > Email Reconciliation > Wireless Reconcile -> set of Off. Is this enough? (I have my BB set up for wi-fi connection when I'm home, in case that makes a difference.)
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Jun 29, 2010
Recently ported my number from AT&T to Sprint for Evo 4G. I never called AT&T ahead of time, or even told them I was canceling. Guy at Best Buy just took care of all of it when he ported number.I wanted to sell my Bold, but a day after I switched, I realized my gmail account is still on my BIS. So when I do a full reset to to sell the phone, my gmail account is still probably linked to it. I tried going into the email setup to remove it, but it says it needs a radio to do so, and I can't do that since my AT&T account is closed.Is my gmail still linked to my BIS even after my AT&T account is closed? Do I need to call them to remove it? I don't fully understand how BIS works so that is why I am asking here.
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Mar 13, 2010
I have 2 email accounts set up on my bold.. Now just last night i noticed that on one of the emails, if i send an email from this specific account, it doesn't come up with the message i sent with the tick next to it.
In my 2nd account it works fine.I have re-sent the service books etc. I have checked all the options in the email settings and they are all the same.
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Jan 6, 2010
Hoping someone might be able to help me. I recently received a hand-me-down Bold 9000 from a colleague and I've just connected it with Vodafone.However that's when I discovered one huge problem - it doesn't have an option to set up anything but Enterprise email, and I just have regular pop and internet mail accounts. The wizard only comes up with the "BlackBerry Enterprise Server" option.I've tried registering with the Host Routing Table but that doesn't help matters.I've also installed the Desktop software and tried updating its software to no effect. Anyone have another idea of what I can do to get email on my email-centric smartphone? It's killing me!
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Feb 25, 2010
Today in the office we set up a microsoft exchange and OWA, nothing to big or fancy but we have a server etc. Now I logged into my BIS site, set up my email entering my own details and putting in our OWA details.. The email works fine, but it takes about 15 minutes for the emails to come through to the blackberry.. i thought that this was only with POP3 and if it ran off an exchange it would be near instant?
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Jan 22, 2010
I have a Bold 9000 and I just installed OS5.0(leaked) I went into setup and there is no email setup option?What can I do? All my email inboxes from the backup of the device are already there but I was just wondering.
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Feb 27, 2010
I have looked through the user guide and tried looking on here but I have not been able to find an answer to my particular question. I know how to set up my email accounts on my BB 9000 but I was wondering if anyone knew if there was a way you could set it so that it only downloaded emails when you tell it to and not always checking the email?
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Jan 29, 2010
I have a BOLD 9000 that I've had for somewhat over a year now. I simply use BIS through my carrier (Rogers Wireless) and have configured 3 email accounts (One @rogers.blackberry.net, and 2 POP based)
One of the POP accounts I have desktop access to as well through Outlook so I have an ongoing history of email messages for that account. The other POP account I don't have web access for and there are some very old emails in this account database on the BB that I've collected.
I know you can use the Desktop Mgr to backup selected databases, however, once the emails "Messages" database is backed up, is there a way to view these emails on my desktop? The file format seems proprietary to BlackBerry tho. There's no way I can import this into a Personal Information Manager (PIM) to view the backed up messages for archiving and revisiting is there?
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Feb 19, 2010
My Bold 9000 will not setup email. The only option showing in setup wizard is to use a work email account with BES which I do not have or want. I want to setup the email to be accessed by WiFi and not the phone. How do you do this? Thank you very much.
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Jul 16, 2010
my company changed their web email, it used to be http://owa.XXX.XX.XX/exchange which used to work fine for me, as I used to set up my email for blackberry using it. on my home computer, in order to access it using Microsoft outlook or any other Email software, I have to be logged in VPN before using the software to check my emails, thus the POP3 and SMTP will only work if VPN is connected.
now they changed the web email to : https://owa.XXX.XX.XX/owa which if you notice, starts with https, my problem is, blackberry is not accepting it. VPN I have a profile on my computer i am not sure how i can import it, and I am travelling tomorrow and the Staff Support in our company is closed for the weekend, anyone have a solution for this will be really really helping me a lot,
Thanks a lot for your support in advance.
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Jun 11, 2010
Why no new email alert (*) on the icon? I have 4 email accounts but one of them doesn't give the new email alert (*) on the icon. Why's that?
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Jan 21, 2012
Cannot register an email address for my BB.
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Oct 22, 2011
I have recently purchased a used Bold 9000 and am trying to set up an email account.On the setup screen in the Setup Wizard there is only one option instead of the 2 I'm supposed to have. The only option listed is to set up a work email account with a Blackberry Enterprise Server and I want to set up a personal email account.
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Jan 8, 2010
setting up my boss' BB 9000 and I forgot how to set up his yahoo email so that it doesn't show up in the Desktop email window.
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Jan 10, 2010
Rogers Blackberry technical support has tried everything and they are now telling me it's a hardware issue, and I need to pay full price for a new phone because my warranty has expired. I don't think it's a hardware issue. I will explain. A few days ago I installed Blackberry Desktop Manager 5.0.1 on my new computer. After connecting the Bold to my new computer, Blackberry Desktop Manager stated that a few of my applications are old and upgrades are recommended and therefore I upgraded. One of these upgrades included an upgrade to my operating system (to version 4.6.0.303).
After installing and re-booting, the smartphone did not work the same. I was able to use the phone, text message, and internet (rogers mall website directly and not search engine like before) but I could no longer set up e-mail, and PIN messages. I contacted Rogers Blackberry technical customer and we re-boot several times...did not work, then re-installed the operating system several times...did not work. I also checked Host Routing Table, and it was empty (as per technical support there should be a log of files). I tried to register and nothing changed. The only other change that I noticed is next to the 3G characters, there used to be a blackberry logo (4 dots), and now it's gone. I only see 3G.
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Jan 19, 2010
Can anyone help me with facebook? I downloaded facebook version 1.7 for my BB Bold. couldn't get it to work.. it won't recognize my email and password... it keeps on saying " connection error, service data missing unavailable" can someone enlighten me on this matter? what am i missing? i'm using wifi connection to access facebook.
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May 24, 2010
I have a BB Bold 9000. ATT is my service provide.I successfully set up my gmail account as a separate email account on my BB. I had two email icons on my home page - one for corporate and the other for gmail. The emails were kept separate. After I installed the Gmail Enhanced App, my gmail started to sync into my corporate acct. I uninstalled botgh the enhanced app and the gmail account. When I went to reinstall gmail from the BB device, it resumed syncing into the corporate account.How can I keep these two accts separate?
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Aug 23, 2010
I have an unusual icon appeared on my homescreen for the first time, and I don't know how to clear it. My email icon, which is a transparent envelope, now has a small orange envelope inside it. I have no emails waiting, in fact I have cleared the inbox to be sure. I have consulted the icons PDF doc on the BB site but that doesn't list it. I have tried a re-boot.
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Jul 23, 2010
I apologize if this question has been asked but I just can't seem to get a clear cut answer so I thought I ask the BB experts!I have a personal BB Bold 9000 phone. I have setup a Gmail account on my phone using POP3 and I see that my personal emails from Gmail are delivered to my Gmail inbox.
My company offers a BES server and last week they set me up so all my work email which is setup on Exchange is pushed to my phone.At this point, I have 2 accounts setup on my phone: a personal gmail account and a work exchange account.
Can my personal emails be seen by my company knowing that one uses POP3 and is delivered to its own mailbox and the other is setup on a BES account?I have disabled my contacts from being uploaded/synced with my work but I need to know if our IT can see my personal email. If so, how can I disable it?I want to say no, they can't but I am not 100%.
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Jul 14, 2010
I have a bold 9000 on Vodafone which has been unlocked. My phone provider is on O2 and I have internet access plan but not bis plan. I would like to know if I can install an O2 os on and then some way use my internet access on my O2 sim card to access the net on bold 9000?
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Jan 23, 2010
I have been going through various posts and websites. It looks like we can't customize email icons due to OS 5.0 security restriction and can say other way that OS 5.0 system files are read only!But I would still check to see if anyone succeeded in customizing email icons for Bold
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Jun 2, 2010
I just got a new crackberry and found out that I can't sync with my work outlook email and calendar b/c it's on an exchange server. Is there a way around this?
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