BB Bold 9000 :: Can't Access 4GB Memory Card Using Windows Explorer
Jul 29, 2010
I just installed OS 5.0.0.822 and runnin windows XP on my computer.anyway, for some reason I can't access my 4GB memory card using windows explorer like i used to. I do have "media card support" on, "Mass Storage Mode Support" on, and "Auto enable mass storage mode when connected" on.
Is there something i am doing wrong or setting that got changed?
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Feb 14, 2010
I buy bold 9000 few months a go from Dubai UAE market, i did not buy the network pattern together i am using my etisalat prepaid card. from begining i am missing someof icons like ( GPS, Memory card not showing also i con not go directly to memory card ) like nokia and other mobile shows etc could you please help me out to know whats problem in my phones.
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Feb 10, 2010
How can I access my Bold's internal memory? Like, where my pictures go after I save them from MMS? As well as the contacts that are saved to my phone...NOT the sim card?
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May 10, 2010
Here is what I am seeing/getting...
1. My work pc (Win XP) sees the BB and the media card. I have been able to move photos etc to it at work. This pc only has 1 hard drive.
2. My step-son's PC (Win XP) is the same as above. It sees it and can access it. This pc only has 1 hard drive.
3. My home PC (Win 7) cannot see the media card either with windows explorer or the BB software. This pc has 1 sata drive, broken into C: and D:, 2 IDE drives E: and F:, DVD-rom is G.
5. My home PC can see the media card in disk management console, plus in the device manager
6. People at work (Win 7) have no problems seeing their cards.
7. When I plug in the BB, it grabs drive letter H:, but no media card
8. Mass storage mode, media card support and auto enable mass storage mode when connected are on
9. All of my hard drives on the home pc are formatted as NTFS, and the BB is FAT
Just got the storm 2 last week.
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Sep 7, 2015
When I plug in my phone via USB and try to transfer files from the phone to the card I get:
Waiting: Samsung-SM-G900V is busy.
I can transfer them to a temp folder on my PC, then move them to the card. But, can't do it directly from phone to card as I used to be able to.
It still works fine on Win7.
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Jul 23, 2010
Where is the slot to put the memory card in the BOLD 9000?
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Sep 16, 2010
a folder with a of pics i had that were on my memory card.any way to get it back?
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Feb 20, 2010
Imported SIM card to memory, lost all addresses in memory, how to recover from memeory
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Sep 20, 2011
How to transfer Contacts from Memory Card to Blackberry Device Bold 9000 ?
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Mar 10, 2010
This may sound like a complete newbie question, but I've never had to do this....Is there a way to see what is solely on my memory card and delete certain objects to free up some space?When I had a Windows based phone I could just go into the folders.. is this possible with my 9700?
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Jan 4, 2010
I recently inserted a 16GB microSD card in my Bold 9000 and I observed that my BB starts draining its batteries quite fast. There aren't any applications running in the background, I make sure I exit them properly, and I rarely use Wifi or Bluetooth. I am totally lost as to why it is loosing power so fast.
Even after charging the BB to 100% after reboot and allowing it to stand, the battery still drains faster. If I do disable the media card support, everything remains fine and the BB has normal power drain. I don't even use it except for checking my mails.
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Aug 20, 2012
my BB bold 9700 just can't access to my memory card sudendly and I don't know why because everything works ok so far, until yesterday.yesterday I have access to all, music, photos...and today a friend calls me and the ring tone is differente and when I try to change it...no access to memory card, says that don't have none?!!!I try to take the battery off for 5 minutes, put the memory card in my Pc and works fine...I don't understand, it's like if my BB don't have any memory card in!
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Aug 8, 2010
When connecting my BB 9700 to my Windows 7 PC via USB I used to be able to select the option on the 9700 of using it as a Mass Storage Device and then navigate it on my Windows 7 PC.Now, for some strange reason, even after agreeing to use it as a Mass Storage Device, it doesn't show within Windows 7 Explorer.
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Sep 16, 2011
I have a micro sd 8 GB memory card. It came along with my nokia 5730. I never changed this card since last 3 years but when I inserted it in my BB phone, it didn't recognised and I indicated i.e. Cannot access the memory card for fatal reasons. I want to know if I can use this card with my blackberry or I'd have to buy some other? Or is there any special type of memory card for blackberry?
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Aug 23, 2012
After updating the 9930 to software 7.1 when the phone reboots using the option in App World after installing an app, I notice the phone cannot access the files stored on the memory card using a software reboot.Only by doing a battery pull does the phone recognise the media card contents and then I can access it. Therefore everytime I install an app I have to do a battery pull to restart the phone as the restart option from the App World in the phone makes the files on the media card not to be seen.This bug was not present before I did the upgrade to 7.1 bundle 1737?
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Apr 18, 2010
I'm thinking about buying a bold 9000 but my main concern is the memory, as I would like to use it as an iPod also. I hear that the maximum memory depends on which software it is running but how do I know before I buy it.. I don't know anything about blackberries, I'm a newbie! the phone is off ebay and the seller doesn't know either.
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Jun 10, 2010
Have just been sent new E72 as my old one died (see my other post). All is well except when i connect to PC via USB cable and select 'Mass Storage' I get the message 'Memory Store Unavailable' on my phone and cannot access the contents of my memory card. I have the latest firmware on the phone. I can access the card through nokia PC Suite but that's a pain and I never had this problem before with my old E72.I'm running XP - if I go to my computer and double click 'Removable Disc (E' I just get the 'please insert disc into drive E' message.
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Feb 21, 2010
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
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Sep 19, 2010
how do i find a list of everything taking up space on my blackberry. im talking about the on-board device memory and not the flash memory, i need more memory to update my OS, and also a list that i'll be able to delete stuff that i dont want
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Jan 21, 2010
I have a question on the "Memory" usage in BB Bold 9000 that i own.When I install APPS from BB App World, it shows me memory bar and now it has reached to 10 MB FREE (IN RED - which obviously means it is too low.)
Questions :
1) Does this mean that I wont be able to install more apps as those 10 MB will exhaust pretty soon?
2) Is there a way to install apps elsewhere if the above is true? I have a 8 GB MicroSD card installed. Would it work normally?
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Dec 3, 2012
my PC can't read it any more. When I plug it into the card reader, it is detected, but always with a message like "The disk in drive H: is not formatted. Do you want to format it now?". The card seems to work fine in the phone, all the data is available. I didn't used to have this issue before, but I wouldn't be able to tell you off hand when I last used the card via card reader.
So my first guess was that some recent firmware upgrade may have changed the filesystem on the mem card. I downloaded the ext2/3 drivers from ext2fsd.com , but that didn't help either. I haven't yet had a chance to connect the phone via USB directly and explore the card that way, but it usually takes quite long to transfer files that way. So what can I try to get Windows to read the card? Is it a filesystem issue? Has anybody seen this before?I am running Android 4.0.3 on Samsung firmware (I9100DXLPA).
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Jan 5, 2013
I've had this problem for a day or so now. I connect my lumia 920 to my PC (Windows 7 ultimate x64) the phone makes a connection sound and it shows up under My Computer. However when I go to browse the files on the 920 it is just empty. Also when I try and use the WindowsPhone app it boots up on the welcome screen as if it's the first time I'm connecting it and does nothing when I press the continue button...
This hasn't always been the case as I was able to browse the files and use the WindowsPhone app for over a week without trouble previously.What I have tried so far:>Restarting my phone.>Reinstalling the WindowsPhone app.>Repairing and reinstalling .NET 4.5 and updating it.>Turning my firewall off>Connecting it to another USB port. >Connecting it to my other computer. >Hard resting my phone. (This left me stuck on the cog wheels for hours and I had to flash my phone to fix this)>And maybe more things that I can't remember at the moment.Interestingly when I had to hard reset it and wipe everything off the phone it worked fine, the app let the phone sync my music etc, I thought it had been fixed. BUT the second time I went to sync my phone the same problem happened! WindowsPhone app thinks its the first time and wont let me press continue and the device is just empty under My Computer.The phone works fine otherwise, all my music and stuff is on it from the first sync and I have 0 problems besides this!
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Feb 3, 2012
Why can't I see thumbnails in explorer when I'm connected to a PC using the USB.It sees the files, but puts up that graphic instead of the thumbnmail.I'm using XP SP3 with current updates which is OK according to Belarc. The phones a new Xperia Ray, which I quite like.
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Feb 18, 2012
All of a sudden, when I plug my Xoom via USB into either of my computers (Win 7 x32 or Win 7 x64) the computer recognizes the Xoom, I can see the Internal Storage and the SD Card, but when I open either of these, I see no files. THe only directory that shows up on the Internal Storage is the Android directory.
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Jun 19, 2010
i got problem with my bold 9000. This morning my bb suddently hang and i tried few times take out the battery but when the phone reboot, it still stuck at date and time popup. ('please confirm current date and time')
I've change to another battery also but still not working.Plan to re-install the OS but when connect to pc, my windows dont even detect the bb.
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Jul 11, 2010
I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
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Jan 19, 2010
Unfortunatly though I cannot copy files to the memory card in the phone. It is accesible via the phones internal browser but not via my PC.
At the moment I have to work around this by copying files to a temporary folder on the phone and then use the phones browser to move it to the card (Double handeling).
I have seen the thread about the back cover and bad contacts but the back cover is firmly on and if the contacts were faulty I could not use the card which I can at the moment.
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Nov 30, 2011
I have recently connected my phone with my laptop and now I am unable to access my media from the memory card.
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Dec 17, 2015
In preparation for a potential factory reset, see post on TouchWiz, I wanted to copy off my files from the phone to my desktop. I can see the files I want using "My Files" on the phone, but when I use Windows Explorer (Win10) with the phone connected over USB, the folders are empty. I've never had trouble finding files before but I add this is the first time I'm trying with Windows 10.
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Apr 6, 2015
Upgraded computer this weekend, and installed 8.1 cleanly from scratch (no upgrade). Now when connected to S5 (with 5.0 upgrade from TMobile) via USB, and I rename a folder either on the phone card or the external card, Windows Explorer locks up and stops responding. I can get it to close out by enabling/disabling USB debugging, but if I just click on Explorer, Windows says it is not responding. Force closing it at that point will shut down and restart the main desktop Explorer process.
I downloaded and installed the latest USB drivers from Samsung today, but problem still persists. This didn't happen with my previous Win7 setup. (I haven't changed the phone setup.)
As extra info, if I create a subdirectory on the phone via USB, even though I can't change the name without a lockup, I can delete the folder via USB without any problem.
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