Xseries :: Nokia X6-00 16GB - WSOD - Freeze At Boot?
Jul 29, 2010
i'd like to ask about this White Screen of Death problem with N X6.I read several posts across the network ( including this forum ) about the problem with s60v5 phones freeze at boot, but provided solution is extremely silly - reset the handset with bunch of commands or pressed keys.Is there another solution about this behaviour ?Can we debug what is going on, with some program ? I'm thinking about some verbose information when symbian is booting ? Or some boot logs after boot ?If not, i'd like to say that it is very sad, because i'll never bye again nokia handset ever.
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Jul 29, 2010
This is my first post, and i'd like to ask about this White Screen of Death problem with N X6.I read several posts across the network ( including this forum ) about the problem with s60v5 phones freeze at boot, but provided solution is extremely silly - reset the handset with bunch of commands or pressed keys.
Is there another solution about this behavior ?Can we debug what is going on, with some program ? I'm thinking about some verbose information when symbian is booting ? Or some boot logs after boot ?If not, i'd like to say that it is very sad, because i'll never bye again nokia handset ever.
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Jul 11, 2011
Backed up my X6 today then attempted to update to the latest software version.Ovi suite told me it couldn't connect to the update service and to try again later.So I turn it all off and now my phone won't start up at all. It's been plugged into the charger for over an hour and won't do anything, won't display the charging screen or start up. However when I do connect it to the computer my PC makes the "hardware connected" sound then the "hardware disconnected" sound immediately after, despite the device apparently being unpowered.
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Mar 11, 2010
My 5230 has had the startup freeze problem twice. The first time, I figured it was a problem with the memory card or a specific program, so I did a phone reset and started over. The second time, I did some Googling and found I was not alone. I found people with all the S60v5 phones (5800, 5530, 5230, X6, N97, N97 Mini, etc) have the same problem: the phone will refuse to boot. It will freeze on the Nokia logo, before the handshake. Most users can work around the problem temporarily by ejecting the memory card before booting, but X6 users don't have that option, the poor souls.
It makes me mad to see the problem "solved" on forums by people reformatting their memory cards as if the problem was card corruption. That's not the problem. The problem, or problems, really, seem to be Nokia's.
The problem can definitely be triggered by:
-Setting Nokia Messaging to store SMS/email data on the memory card.
-Having more than about 40 apps/widgets on your memory card (exact limit unknown)
The problem has also been reported to be the result of:
-Having apps on the memory card run at startup (Fring, etc)
-Having shortcuts to apps on the memory card on the home screen
I have seen suggestions like, "just install everything onto the internal memory," but that is of course unrealistic, because if you have 40 apps on the card, there's no way they'd all fit on the internal memory. By the time I have my phone configured to my satisfaction, and I've carefully installed EVERYTHING to the memory card, I usually have only 10-15MB free on the internal memory.
The most realistic compromise, perhaps, is to do your best to:
-remove apps you don't use
-install small apps to the internal memory, large apps to the card
-install home screen shortcut apps to the phone memory
-install apps that startup on boot to the phone memory (Fring, Google Voice Search, etc)
Ultimately, this is too much of a burden for users, though, and Nokia really needs to fix this ASAP! Especially as the Ovi Store takes off and more people install more apps. I for one hope the problem becomes even more widespread, just so it embarrasses Nokia into doing something.
I hope this post helps someone, and hopefully it ties together the various pieces of information I've seen elsewhere, including other posts in this forum.
Any more specific tips would be helpful, such as:
-how to tell which programs run at startup (in case they are not obvious like Fring)
-a list of such known programs, besides Fring and Google Voice Search
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Aug 11, 2011
i want to connect Pendrive directly to Nokia X6 16 gb mobile via USB OTG CA-157...can i do it `cos this USB adapter connects pendrive to mobile for N8 Model...so will it be helpful for Nokia X6 16gb model also?also clarify after upgrading to upcoming firmware will it be able to do so...is it a hardware requirement in model or some software requirement in the firmware.....
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Mar 26, 2011
I bought a X6 phone last 02 weeks in Hong Kong but I'm now using it in Vietnam. There were errors on displaying font when I was accessing to Website in Vietnamese.
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Sep 26, 2011
I used to download files from mobile9 and etc. after i switch on my phone. it just not working. all i can see is stack up "Nokia". I dont know what to do. I cannot open it.
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May 31, 2011
I have a nokia x6 and it has a internal crack that just appeared. Is that covered in the warranty. If that is not covered in the warranty then how much will it cost to get that repaired.
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Apr 5, 2010
i have problem with my nokia x6 that i purchased last week. whenever i try and make a call, there is a constant beeping coming from the handset, also if i try and change the volume it goes either all the way down (if i press down volume key) or all the way up (if i press up volume key).
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Mar 22, 2012
i have nokia x6 16 gb with me..it has software version 20.7 installed,,, i tried to update it to version 40 that came at last,,, but nokia suite says version 20.7 is the latest firmware version for x6....why i can't update it to version 40? what's matter with it?? i'm in sri lanka.. i brought my nokia from south korea..
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May 19, 2010
I've just used Ovi Suite to install the update v20.0.005 to my X6 16gb and now the phone keeps restarting. Before I installed the update, I did a back up of my phone contents. Now, after the update I can't restore the backup because the phone keeps restarting. My Ovi Suite is the latest version (v2.1.1.1). Is this a known issue and when will Nokia be releasing a patch for this update to fix the issue?
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Dec 16, 2010
I've recently bought a nokia X6 16GB, but I can't activate the power saving mode. I can't find it when I press the power key.Does this phone enter power saving mode when the battery is low
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Jan 30, 2010
Anyone have this problem?I got this phone about 1 week ago from HK.I've encountered glitches here and there, and sometimes using hard-reset gets rid of the problem.But... just yesterday night I was typing an SMS then suddently it decide to reboot.
Okay, so no big deal I can retype but then it freezes on the White & Blue Nokia screen (no handshake).I tried shut it down, didn't respond. I took out the battery as the last resort.I put the battery back and tried to restart again. This time it vibrated but nothing else.I tried again... and all went dead.Now my phone is like a brick to me.I can't do hard-reset if the power button cannot work!
Model: N97-4
Type: RM-555
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Mar 22, 2010
The dedicated media key on my new X6 16gb (firmware v12.0.091) suddenly stopped working. When I press it ,still get vibration feedback to indicate a key press has occurred but the pop down menu no longer appears. Can't link it to an specific event. Was working originally, now it isn't.
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Jul 24, 2012
i tried this card (transcend 16gb micro sd, class 10) with other phones, with my camera and with computer even checked it with various softwares to check flash drive integrity and seems to be perfect and quite fast but if i try to use it with my x10 mini it keeps on restarting or freezing.no problems with the original 2gb card..
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Jan 14, 2016
Today I got a problem with my LG G4. I was in a whatsapp conversation, when my screen freezed. I couldn't click anywhere and couldn't go to the homescreen or lock the screen. A few moments later my screen went black.
Since then I can't start my phone. When I remove my battery and insert it 5 minutes later back into the phone, I can start the phone, I see the LG logo, but after that, my screen goes black again, so it's turned off automatically. When I try to start my phone again, it doesnt work. It only works when I remove the battery for a few minutes first.
I already tried to boot the phone in recovery mode, which didnt work either. I see the LG logo and after that the screen turns black again.
About 2 months ago my phone fell in water for a few moments. I instantly removed the battery and put the phone in a container with rice for 48 hours. After this the phone worked as it did before again.
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Jan 16, 2011
I'm selling my X6-00 16GB soon, i did a hard reset with the *#7370#* AND i did a hard reset with the Call key+end key+camera+ turn on. Neither of these did a format on my E: on the 16GB memory. All my pictures and music are still on the phone. How do i format the memory? Everywhere i've read it says that the hard reset deletes all files, but it didn't.
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Jul 12, 2010
For the past 48 Hours I have been trying to connect my X6 to my wlan connection ...Unsuccessfully Ihave tried many many pieces of advice and am now completely stuck ....Before running the firmware update i was getting an error message saying... No Gateway Reply.Now that I have updated the firmware, when the X6 attempts to connect vai wlan.I get a error message saying.....Invalid Server Name?
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Apr 3, 2010
I bought an X6 16GB less than a month ago and today the battery died, and it won't charge or turn on. When I plug the charger in it comes up with the white screen with NOKIA but the battery charging animation isn't there, and when I try turning the phone on the same white screen with NOKIA comes on but it stays on that screen until I take the battery out.
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Sep 8, 2010
Just got a problem with my X6. When I switch it on the phone vibrates and the three lights at the bottom of the phone come on. ( the call, menu and end keys). But the screen stays black. I try pressing the power button but nothing. Take out the battery and leave it out for a while then but it back in. Press the power button, phone vibrates, the three lights come on but the screen stays black. I have not yet tried the four finger reset method although I guess I might have to.Anyone got any ideas what the problem might be.
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Apr 26, 2010
Anybody knows how could I possibly restore contacts from a *dead* 7210c? NSU doesn't seem to like the USB connection with phone off, but I guess if it's possible to flash it from dead there must be a way to access its internal memory to, right?
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Dec 14, 2014
I'd just update d phone to lollipop few weeks ago. Ever since then, my phone became very slow n freeze very often. Sometimes it will automatically turned off on its own.
This morning, when I was reading mail n updating some apps, it freezes.
So I went fastboot n try to wipe cache. But it keeps failed to mount cache... Err... Ok. So try turned it off n leave it for a while. After bout 10mins, I try turn it back on, it stuck on d bootloop screen for an hour.
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Jun 22, 2011
Exactly what it says, the clock dissapears from the home screen, apparently, randomly.Unlocked, brand new (with 2 or 3 weeks of use), X6 16 GB with the latest firmware v32.0.002 in Portugal, using a Vodafone SIM. Don't know if it happened also on the previous firmware because, as i sayd it, the fone is new and i also noticed that just a few days ago after updating the firmware.
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Jun 4, 2012
The mobile was in my jeans when i was in class. Then i pulled it out afterwards. The touch screen wasn't working. But all the other keys are working fine. I've tried hard reseting my phone, but the thing is i've put on a lock code. So whenever i turn my cell on it asks for lock code which i can't input cause of the touch screen being down. Now i really wanna get my precious data out of the mass memory. The phone memo doesn't matter since i got backup.
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Mar 6, 2010
I did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
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Aug 10, 2010
i have just got the x6 with 3 uk, which is working awesomely. i was wandering if it has Comes With Music on it, as i have read articles saying the 16GB does, and doesnt, Come With Music.
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Apr 19, 2010
Having problems with the free maps application, which I have updated from the software update application from within the phone.
The problem is it worked fine the first time I used it but did take a while to lock on a signal, every time I have used it since (or tried to use it I should say) it has either crashed the whole phone or just gone back to home screen closing the app.
I have tried turning agps, network etc off with no luck.
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Aug 4, 2010
I have stored movies and music video in X6. I converted them into mp4 format using xilisoft ultimate converter specifying the output format as blackberry mp4 320 X 240. So i converted one movie of 698 mb avi and its output is coming to 506 mb with 128 bitrate audio.. is there any other software to convert and reduce the file size? can nokia ovi suite convert videos?
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Aug 22, 2010
I have a new x6 and am havin gproblems with the many things, but mainly bluetooth with my car audio. It worked fine with my previous nokia 6500 slide so it can't be the audio system or the way I set it up.
Whe I first set up the pairing all is fine. It connects automatically etc. But if while the bluetooth is connected I browse the phone, say with texting or navigation, the bluetooth dissconnects and will not re-connect. Sometimes, if I turn the phone off and on it may start to connect automatically again. It's a big nuisence and if I get a text while driving the bluetooth will not work anymore.
Has this happened to anyone else and is there a fix? I really like the functions of the phone but it seems to have some major software issues.
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Jun 8, 2010
I have a problem on my x6 , when i go into my sent messages(SMS) and message(SMS) inbox the name on the person is different in the inbox compared to the one in sent messages. And its the same person, just different name in the sent messages folder. But if i connect my phone to my computer and view the messages in nokia suite the name is the same, but not when i view them on my phone.
Is there a way to edit this cus it kinda annoys abit that its different.The name was the same earlier but not suddenly it changed and i dont know why.And yes i have tried something simple like turning the phone on and off.And i have another question, is there a way to store more than 999 messages ?
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Jul 12, 2010
For the past 48 Hours I have been trying to connect my X6 to my wlan connection ...Unsuccessfully
Ihave tried many many pieces of advice and am now completely stuck ....
Before running the firmware update i was getting an error message saying... No Gateway Reply...
Now that I have updated the firmware, when the X6 attempts to connect vai wlan.I get a error message saying.....Invalid Server Name
I think ive tried everything from changing power settings to ensuring the router is allowing DCHP and have looked in nokia's global discussions
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