Nokia :: N97 Mini Freeze Upon Boot And Now Power Button Doesn't Respond

Jan 30, 2010

Anyone have this problem?I got this phone about 1 week ago from HK.I've encountered glitches here and there, and sometimes using hard-reset gets rid of the problem.But... just yesterday night I was typing an SMS then suddently it decide to reboot.

Okay, so no big deal I can retype but then it freezes on the White & Blue Nokia screen (no handshake).I tried shut it down, didn't respond. I took out the battery as the last resort.I put the battery back and tried to restart again. This time it vibrated but nothing else.I tried again... and all went dead.Now my phone is like a brick to me.I can't do hard-reset if the power button cannot work!

Model: N97-4
Type: RM-555

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Is there another solution about this behavior ?Can we debug what is going on, with some program ? I'm thinking about some verbose information when symbian is booting ? Or some boot logs after boot ?If not, i'd like to say that it is very sad, because i'll never bye again nokia handset ever.

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It makes me mad to see the problem "solved" on forums by people reformatting their memory cards as if the problem was card corruption. That's not the problem. The problem, or problems, really, seem to be Nokia's.

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The problem has also been reported to be the result of:
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I have seen suggestions like, "just install everything onto the internal memory," but that is of course unrealistic, because if you have 40 apps on the card, there's no way they'd all fit on the internal memory. By the time I have my phone configured to my satisfaction, and I've carefully installed EVERYTHING to the memory card, I usually have only 10-15MB free on the internal memory.

The most realistic compromise, perhaps, is to do your best to:
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Ultimately, this is too much of a burden for users, though, and Nokia really needs to fix this ASAP! Especially as the Ovi Store takes off and more people install more apps. I for one hope the problem becomes even more widespread, just so it embarrasses Nokia into doing something.

I hope this post helps someone, and hopefully it ties together the various pieces of information I've seen elsewhere, including other posts in this forum.

Any more specific tips would be helpful, such as:
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