BB Torch :: 9810, Won't Respond, Won't Power Up?
May 27, 2012
I am quite unhappy with my blackberry 9810 and with Research In Motion at the moment. I noticed my phone would suddenly go off and restart. Only a few weeks later, it wouldn't restart by itself after suddenly going off. I had to restart it whenever i noticed it was off. But it got worse, it later would not respond at all after it had gone off and it would sometimes take a whole day to start. It was then I went to the ResearchInMotion site.
Nothing specific. Only links in the help forum to crackberry.com. I read the many stories I saw like "put your battery in your palms and rub it till it gets warm" and "use a short cable to connect your device to the laptop"... I have swithced batteries to be sure it was not a battery fault. I have re-installed the OS, upgraded to 7.0 and used the Loader.exe countless times. Those worked only like 3 times after days and days of labour, many missed calls, records and events in my planner. Often, it would work for one day and then go off for two. It has not worked for 2 days now and non of these troubleshooting work again; no red light indicator when i connect it directly to the laptop using a USB cable, nothing.
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Nov 13, 2012
i bought a 9810 and this is what happens: i connect it to the charger, then the red led turns on, eventually it goes off and a little sand watch appears for like 5 seconds, disappears, and the process starts all over again.
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Jun 26, 2012
oops my torch 9810 got wet. It seems to be completely dry now. the red marks on the battery and on the device are still there, but it won't power up. What can I try? I've plugged it in to the charger and to the computer--still no luck
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May 28, 2012
My blackberry torch 9810, switched off after having a low battery, i put it to charge, but the red light keeps (blink....blink blink blink) but it won't charge nor power up, i have tried connecting it to my pc the pc won't even detect it and the read light keeps blinking.Idid my research at crackberry.com and saw a software update would solve the issue, but i cannot update it using the desktop software because the pc won't recognize it. I tried removing the battery then connecting it to the pc but still its not recognized what could be wrong.
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Dec 1, 2011
How do I reset a device which has an integrated battery if the device jams or freezes and does not respond to power key even when pressed for a whole minute and what if my X-7 freezes in middle of night and i cannot even go to nokia centre ?
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Mar 16, 2015
The start button on my Sony Xperia Z3 D6603 suddenly stopped working.Also the volyme controls next to it.I have shut down the phone with the reset-button behind the hatch, next to the SIM-card-slot, in hope that it would do some change to restart the phone. But now i can´t get the phone back on.
How do i start my Xperia Z3 when start button / power button does not respond?Is there a way to jumpstart it?
I have 100% power in the battery, and the battery icon shows when i have the power cable connected.I have tried to connect it to my PC with the USB-cable (with 4 treads in it, for data communication, and not only for charging), but PC Companion don't find my phone
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Mar 28, 2012
What do I if the iPhone 4 has a black screen but does not respond to power off or connect to iTunes?
Info:
iPhone 4, iOS 5.1
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Jan 30, 2010
Anyone have this problem?I got this phone about 1 week ago from HK.I've encountered glitches here and there, and sometimes using hard-reset gets rid of the problem.But... just yesterday night I was typing an SMS then suddently it decide to reboot.
Okay, so no big deal I can retype but then it freezes on the White & Blue Nokia screen (no handshake).I tried shut it down, didn't respond. I took out the battery as the last resort.I put the battery back and tried to restart again. This time it vibrated but nothing else.I tried again... and all went dead.Now my phone is like a brick to me.I can't do hard-reset if the power button cannot work!
Model: N97-4
Type: RM-555
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Apr 8, 2014
So. My Xperia is on (I can hear the notification ringtone go off whenever my phone gets a text message or a Facebook message) but it won't respond when I push the power button to light/wake up the screen. This started happening at 9PM and it is now 1:30AM. I don't know what to do.
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Oct 12, 2015
im using minimalOs as a rom , no modification everything is stock but keep getting lags and the phone does not respond at all the only way to go is a long press on the power button to reboot. i've been experiencing the same issue with many lollipop roms even the factory one is there any solution or hint to shed some light.
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Nov 27, 2012
Can't get the torch 9800 to respond at all. Not even to turn off. Screen defaults to "Enter Password" but no screen or keyboard feature works.
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Nov 13, 2010
I am using the 9800 torch which is rom and software updated. Suddenly my touchscreen doesn't work and I have to use the joystick. The screen works for few min every day and that's all and when the slider is open it wont work no matter what...
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Nov 24, 2012
We've had this Torch 9800 for over a year now and now it will not respond to any screen touches. I can make a phone call by pressing the green phone button and then the number pad comes up and that works, just nothing works on the app screen when touched. Even though I've had this for over a year I'm still pretty baffled on how a lot of things work but I know something is wrong.
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Oct 8, 2012
Suddenly my touch screen AND keyboard are not responding. It has not been exposed to moisture.
Problems started yesterday. Touch screen started working eratically, then the keyboard stopped responding.
I've done the following with no success:
1) pulled battery and rebooted (multiple times)
2) ran backup from desktop, then reloaded the current OS (was already the latest version)
3) changed batteries
4) searched support communities for other ideas
Problem is I can't type my password into the phone and it's turned off phone service so I can't get calls. Touchpad works sporadically but only moves up and down, not side to side.
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Aug 14, 2010
I can't get the camera to work- the camera icon does not respond when I tap it.
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Nov 27, 2011
I am having trouble typing the letter n. When I type an email or text the letter n does not always respond. It is a fault that will not resolve itself. What do I do? The phone is not a year old yet.
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Oct 17, 2011
I cant sync, respond to texts, receive emails, just about anything but make phone calls. Is this due to the blackberry problem I've been hearing about?
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Jul 11, 2012
I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.
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May 10, 2012
i recently saw on the website my phone can upload os 7.1 so i downloaded it to my pc but when i connect to desktop software and check it says no uploads available. I then tried doing it from the handset via options and again says phone software up to date. I am using os 6 but cant work out why it wont let me update to 7.1
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Mar 25, 2012
<y bb torch 9810 keeps rebooting and have also tried several times by removing the battery and start again but in vain.rebooting still goes on
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May 28, 2012
I just got a new Blackberry Torch 9810 and it won't let me add contacts. I scan someone's barcode and it says pending on my end but they never receive the request, we tried it the opposite way and it says pending on their phone but I don't receive the request.
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Feb 4, 2012
I keep getting an "Error 102 Reload Software for furhter information [URL]" message. There is a Reset button below that and when I press it, it just tries to restart my blackberry. It will load to a certain point and then come back to this Error message. I went to the website it suggests and it tells me to go onto my Blackberry Desktop Manager and reload my software. I tried to do this, but my Desktop Manager and my smart phone will not connect and so I can't reload my software.
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Jun 19, 2012
I am currently on 7.0.0.261 (B1346) with no attached carrier. I see "no updates available" option when I try to update.
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Nov 20, 2012
the phone was fine all along but all o sudden it does not wat to o on at al,no light nothing, i even swopped batteries but still nothing.
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May 19, 2012
My BB Torch 9810 is less than 3 months old. Yesterday Morning, I observed that it went off. I thot the battery was down, so I decided to charge it. Then it began the booting and rebooting and has not stopped till now. My BB pin is (personal info removed) perhaps there is something remotely that can be done.
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Jan 23, 2012
I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.
1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.
As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.
For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.
Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.
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May 9, 2012
my blackberry torch 9810 doesn't turn on.
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Sep 12, 2011
i have blackberry torch 9810...my phone is not turning on , i dont known why battery is full only , i have changed battery from other tourch even i changed the battery not turing on? when i turn on torch 9810 the red led light is on for 3-4seconds , then its red led switch off , after that cursor running middle of the screen
again and again come like this , but its not turn on? i have backup my blackberry before itself..how to restore the OS or hard rest.
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Nov 17, 2011
Phantom calls. Rings once or twice, screen doesn't light up, no call on call log. No alerts set up. Tech support says to get an new telaphone number. I've had it for 12 years. That isn't going to happen.
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Dec 5, 2011
how can i update my Torch 9810's OS to OS 7.1?
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