Xseries :: Nokia X3-02 Touch Screen Not Working?
Sep 22, 2011
Nokia this time has let me down especially on this phone. They have proven to have failed these touch screen phones. It is my first time to by a nokia touch screen phone and now the touch screen is not working any more. I tried to update the software to version 6.but no change. I feel robbed by nokia as I wasted my money on this phone. Now I can not unlock the phone, I have to switch off the phone and I cant type or save a number,I cant view missed calls and messages. I have send it to techinicians but all the touch screens they tried did not work It records 3gp video files only not mpeg4?
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Apr 5, 2011
I was a proud owner of the Nokia X6 since June 2010 till now recently. Every time I send an SMS or edit a contact, it restart itself. Everytime....
I took it back to MTNSP and they told me it cannot be fixed and they gave me a new handset.
The new handset: Now its a new problem, everytime I download software from Ovi, it start hanging, touchscreen not working. I switch it off and on again and it works for about 30 seconds and hangs/freezes. It does this everytime. I tried to delete the programs again but it keeps on doing the same thing. I tried to scan with antivirus program but still no solution
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Dec 17, 2012
I bought my Nokia X3-02 in 2011. It worked well for 11 months and in the 12th month, its touchscreen stopped working. It was under warranty so I went to Nokia service centre and they changed the Touch screen Digitizer.It worked well for few days and meanwhile its warranty expired. Now it has the same problem and the touch screen doesn't work at all. So, I put the phone back to the phone and started using my other phone.after 2-3 days, I thought that I should take the phone to the service centre, so removed the batter and inserted the SIM card. I started the phone and touch screen was working fine. I thought, I am lucky as the touch screen is working now. But after few hours probably 3-4, the touch screen stopped working again. Quite weird behaviour.So, if i put the phone to off for around 1 day and starts using it again then the touch works and after few hours it stops working again. I went to service centre again and they said, they would firstly change the touch screen ( price INR 1500) and after that they could comment on the phone's behaviour.
UPDATE: I have updated the phone firmware to latest one. Touch works even after 5 hours but not the exact point of contact.. When i try to press Menu, it always activates the Address/exit button, so the wherever you touch it activates the right side of the area.
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May 20, 2012
I have a Nokia X7-00. Sometimes after receiving a call, the touch screen doesn't work at all. I can not do anything on that apart from pressing the main button. I can not even switch that off and if I plug it in to the charger, still the mobile doesn't get charged. Today something weired happened like that, and i removed the SIM still that mobile is ringing and ringing as I cant do anything on the touch screen. Another problem is that, the headset is not working anymore to listen music or to receive call through that, It happened after the Belle update.My main concern is about the Touch screen.
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Aug 14, 2012
I have an X8 that was repaired a few months ago due to a cracked screen.Yesterday the touch screen stopped working, the screen still displays everything it should and the menu, camera, lock and volume buttons work fine, but touching the screen does nothing which makes doing anything with the phone impossible.I've switched it on and off many times, including holding the power button until I get 3 vibrations and no luck. I've fully charged the phone and tested it whilst it's charging.I don't think there's been any damage, but it could have taken a knock whilst being in my pocket.
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Mar 22, 2010
The dedicated media key on my new X6 16gb (firmware v12.0.091) suddenly stopped working. When I press it ,still get vibration feedback to indicate a key press has occurred but the pop down menu no longer appears. Can't link it to an specific event. Was working originally, now it isn't.
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Jul 17, 2012
I have X3-02 and it is not working as it should be... its touchpad not working as it should be... it freezes sevral times in day and sometimes it works
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Feb 8, 2010
Couldnt use touch screen at all suddenly today, I reinstalled the latest firmware update but it didnt help so did full reset and now Ive got the countries screen but can only scroll down 3 countries and cannot select any (select and cancel dont work) also the media bar keeps randomly flashing onto the screen. Anyone any idea what's causing this? It hasnt been dropped or anything, first I knew was I couldnt turn off the alarm this morning. I dont know how to go about getting it repaired as it was a competition prize in july 2009 and didnt come with any warranty documents.
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Jul 8, 2010
I ve got an n97 and had a problem were couldnt turn it on went on the forum and said 2 reboot with the 4finger salute now it turns on but havent got no touch screen.
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May 7, 2010
When typing a message or selecting a location on the menu it often takes me up to six pressings on the screen. When I first got it the phone was perfectly fine but now the phone seems to be ridiculously frustrating, time consuming and has no purpose to me at all
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Nov 25, 2012
Have anyone else noticed that when you plug in the charger the touch screen slows down and doesn't respond properly especially with swiping and scrolling? E.g. instead of swiping it selects item.Try it with lists or a webpage and you should notice that, if you have the same issues.
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Mar 19, 2010
Since upgrading the phone to V21.0.045 I've had intermittent problems with the touch screen vibrate stopping working, which has fixed itself after a reboot. Also the unreliable slide lock problem has returned with this update. Now, as of this evening vibrate and even the small kick given when you switch on has stopped working. Not fixable by a reboot or taking the battery out.
I'm wondering if this is a hardware issue, simply worn out after 7 months or to do with V21? Can't reinstall V21, the new version of updater won't let me do it.
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Jun 12, 2012
I just purchased a nokia lumia 800. But i have noticed a problem with the touch detection on the screen.
When i swipe (ex. for scrolling on the app list) then the phone some times detects the swipe as a tap, and then might open an app og an URL, or what ever is under my finger when it happens. This behavier is very random, and usually happens at the start of swiping (eg. detects me putting my finger on the screen and not lifting it again, but swiping, as a tap).
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Apr 26, 2011
When talking on the screen are activated any keys - the media, the button to turn off the microphone. Sometimes when you dial and put the phone to the ear he cut off talks. Proximity sensor works and the screen fades to where my ear. I do not know how to obtain it but it is very nasty. Version of software after the update is 30.0.003 but the problem remained.
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Apr 7, 2011
When i try to receive any call, i slide the arrow on touch screen from left to right.
But this touch slidet does not work but when i unlock the phone and then try touch slider it works. All this things happens with Alarm,reminder app as well.
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May 3, 2011
I bought my nokia x3 02 about 3 days ago and last nihgt the touch screen becaem unresponsive, my phone went dead and then when i turned it back on the touch screen wouldnt work so i couldnt press ok to get into my phone when i put in my pin code! i dont know what to do i dont have a spare phone!
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Aug 6, 2010
I just bought a 5800 Xpressmusic and am going through the learning phase of how to use this phone. So far pretty pleased with what I have figured out how to use but have run into a couple problems. Not sure if I have set up something wrong or if there may be something wrong with the phone. The first problem is the touch screen functions (i.e. answer, silence, options, reject) do not work when I get a call. So sometimes when I hit the "green" button if will connect, but sometimes it will hang up on whomever was calling. I am using AT&T as my provider. The second problem that I am having now is playing music. It used to work, but now it will not play any songs that I have loaded thorough Ovi program. Even the "back" function key is non-responsive, however, the "option" function key does work.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!
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Aug 13, 2011
I have a Nokia X3-02. I had a problem with the camera, each time I open it it says "Operation Failed" then goes to standby mode. I tried to restore it to factory settings, didn't work. I connected it to the Ovi Suit to check for updates, is said "There are no updates" and something like "If you are experiencing problems with the current version, you can reinstall it" so I did. I followed the steps, made the backup, waited for a while, then when the reinstall process was done, the touch screen wasn't working anymore, the keypad is working fine, the volume up/down buttons are working, everything is working except the touch screen. Its not responding! I tried to reinstall again. Still the same. I tried to reinstall, without doing a backup.
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Jun 4, 2012
The mobile was in my jeans when i was in class. Then i pulled it out afterwards. The touch screen wasn't working. But all the other keys are working fine. I've tried hard reseting my phone, but the thing is i've put on a lock code. So whenever i turn my cell on it asks for lock code which i can't input cause of the touch screen being down. Now i really wanna get my precious data out of the mass memory. The phone memo doesn't matter since i got backup.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!help please
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Aug 8, 2010
I updated my X6 thorugh NSU. Now the issue I am facing is the touch screen not working properly. Especially, the onscreen button nears edges are not pressed when I try to touch them. For example, if I select Full QWERTY keyboard in messaging, I cannot press spacebar and the entire line. When I try to touch these buttons at the bottom, the line above is pressed.
Looks like some error in screen calibration. But there is not option for calibration in X6 ( being a capacitive touch screen). What should I do now, please help? I hope its just a firmware issue since everything was working correctly on version 10 firmware. Is there any solution to fix the issue?
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Aug 8, 2011
I dropped my Nokia X6 and the screen cracked. It still displays everything OK but accepts no input. I don't want to shell out money to have it fixed (+-$100) because I'm almost due for a phone upgrade on my contract.I tried using the data cable but when I connect it to the phone I can't choose data transfer or ovi suite etc. since the screen input is broken.Is there any way to access the (internal) memory of the phone? I basically just need the photos and contacts.
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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Jun 22, 2012
i has planing to buy Nokia X3 Touch. i want to buy with gsm systems. But after i read in mikaon.com/nokia-x3-02-touch-and-type/nokia-x3-touch-and-type-data-sheet-2 the system running is WCDMA and GSM. Whether Nokia X3 Touch can run with both system ?
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Feb 12, 2010
I just bought the new Nokia 5233 phone.Whenever the phone is locked and I set a alarm. There is no way i can stop the alaram other than to reset the alarm manually by alarms-> edit.
There will be two touch buttons that apper on the otuch screen. One to stop and other to snooze the alarm. Even If press them, it wont work. The alaram keeps ringing. I even tried clicking on the green button and the menu botton at the bottom. Still no use. I cant even unlock the phone. Only thing i can do is press the red button at the end, which will snooze the alarm. After this, I have to manually change the alarm time.
The same thing happens even with phone calls. I cannot use the touch button that apper on the touch screen. I have to use the green and red button at the bottom.These problem come into picture only if the phone is locked. Otherwise it works fine.
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Aug 3, 2012
My storm 2 is broken...The touch screen has suddenly stopped working and everythime I boot the phone I get a white screen with various different errors and codes. Each time errors are different...Im sure the phone is unrepairabl so I need to recover my BBM contacts... I've recovered my phonebook, music, pics, files etc from previous backups but I need my BBM contacts... If I can remote access the phone from my laptop I can do it but I don't know how...
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Dec 10, 2014
I got an iPhone 5s what the screen is totally black, but the touch screen and other functions are still working, has been replaced the LCD but it keep doing the same way.
Info:
iPhone 5s, iOS 8.1.1
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Jan 1, 2012
We have the Xperia Ray and it has been working fine for about 6 weeks until the other day when the screen stopped working and we are therefore unable to access the phone. We have tried to repair the software twice and that did not work and obviously we are unable to do the reset as not able to access the phone systems.
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Dec 16, 2011
The touch screen on my Nokia C3-01 has suddenly stopped working, making the phone totally unusable. I can receive calls using the keys but there doesn't seem to be any way of unlocking it so I can make calls
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Oct 10, 2011
a nokia c6 00.Now it is 9months old. Nw my phones touch screen is not working.... I think the touchscreen is jammed... But screen looks normal... My touchscreen vibration and sound are active in my profile.... But no vibration or sound is heard... When i opened drawing app it gave a response,...Just vibrated and heard a tone... But nothing appears on the canvas (drawing app's canvas.....means on the screen)...now my phone shows there is an importan update... And i cant update it b'coz the touch screen isn't working.
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