Nokia Nseries :: X6 Touch Screen Not Working?
May 7, 2010
When typing a message or selecting a location on the menu it often takes me up to six pressings on the screen. When I first got it the phone was perfectly fine but now the phone seems to be ridiculously frustrating, time consuming and has no purpose to me at all
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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Aug 11, 2012
My Nokia 808 vibrates every time I touch the screen. I can't figure out how to turn it off.
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Jan 22, 2011
When I charge my N8, the touch screen function stops working. If I have a video playing, it continues to play, I can change the volume and the home/menu key works, but touching the screen has no effect until I unplug the charging cable.
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May 11, 2011
while on holiday in Asia I put my phone to water tight plastic bag after 5 minutes when I managed to get of the boat to the shore and taken the phone of the bag the touch screen stoped working, all other keys are working perfect could still take pictures press the Menu button, power botton, volume buttons but noting happens when trying to touch the screen.
I have done format (3 fingers) but still the same touch screen not working.
Found this on the net:[URL]...
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May 14, 2010
My N97 touchscreen sometimes freezes when I get a call. I try to unlock the phone by using the keyguard key [coz the screen is frozen] but nothing happens. I also try the call buttons and they also don't respond.
And could Nokia, please, change the setting on the display light after a call in the next update. The screen goes dark after the call that you cannot see the call duration at the end of the call. Its highly annoying!!! [At least to me since I have to monitor my calls since I roam alot]I do have the latest version of the Nokia Software installed on the N97 and everything else is working fine.
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Jul 6, 2012
my nokia n97 mini has just started vibrating every time i touch the screen, and it's driving me crazy!. I've checked that the touch screen vibration setting is off, and it is, and have tried turning it on and off again, and turning the phone off and on again. I've had the phone for a year and this problem has just begun in the last few days.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone. The new version is **bleep**. Also, when I set an alarm, I can't silence it, or stop it using the touch screen. This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.
I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it. can I revert back to V31?
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Mar 15, 2010
I have an N97 and every day now the screen will stop responding to touch input. I think this is a hardware issue as I have always updated the firmware as soon as its released and I have the same problem no matter the firmware. Resetting and turning off/on again doesn't solve it. Just have to lock the screen and rub my thumb over the entire screen and it seems to start working again. Could part of the touch screen be getting stuck down?
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Aug 24, 2012
Of late, touch screen of my phone E.6 is giving trouble. It stops functioning all of a sudden. I also got it checked up/repaired from the authorised Noke Care Centre.The problem still persists.. I may add that I have also reinstalled/update software from Net, but still the problem has not been solved.
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Sep 26, 2011
i just got no where to go with my 5800 problem. I just got my phone more than a year ago and it's over the warranty. I love this phone so much but just recently, the touh screen is no longer detecting. I mean, sometimes it will but mostly it doesn't. Can you help me? What do i need to do? replace the screen or will this be fixed? i need your responce asap.
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Nov 20, 2011
I bought an N8 shorty after it was released. Slowly over the past three or four months, the touch screen detection has been slowly becoming inaccurate. The phone detects that I am pressing slightly above where I am actually pressing. Is there any solution to this problem?
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Feb 8, 2010
Couldnt use touch screen at all suddenly today, I reinstalled the latest firmware update but it didnt help so did full reset and now Ive got the countries screen but can only scroll down 3 countries and cannot select any (select and cancel dont work) also the media bar keeps randomly flashing onto the screen. Anyone any idea what's causing this? It hasnt been dropped or anything, first I knew was I couldnt turn off the alarm this morning. I dont know how to go about getting it repaired as it was a competition prize in july 2009 and didnt come with any warranty documents.
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Jul 8, 2010
I ve got an n97 and had a problem were couldnt turn it on went on the forum and said 2 reboot with the 4finger salute now it turns on but havent got no touch screen.
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Sep 22, 2011
Nokia this time has let me down especially on this phone. They have proven to have failed these touch screen phones. It is my first time to by a nokia touch screen phone and now the touch screen is not working any more. I tried to update the software to version 6.but no change. I feel robbed by nokia as I wasted my money on this phone. Now I can not unlock the phone, I have to switch off the phone and I cant type or save a number,I cant view missed calls and messages. I have send it to techinicians but all the touch screens they tried did not work It records 3gp video files only not mpeg4?
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Nov 25, 2012
Have anyone else noticed that when you plug in the charger the touch screen slows down and doesn't respond properly especially with swiping and scrolling? E.g. instead of swiping it selects item.Try it with lists or a webpage and you should notice that, if you have the same issues.
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Mar 19, 2010
Since upgrading the phone to V21.0.045 I've had intermittent problems with the touch screen vibrate stopping working, which has fixed itself after a reboot. Also the unreliable slide lock problem has returned with this update. Now, as of this evening vibrate and even the small kick given when you switch on has stopped working. Not fixable by a reboot or taking the battery out.
I'm wondering if this is a hardware issue, simply worn out after 7 months or to do with V21? Can't reinstall V21, the new version of updater won't let me do it.
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Apr 5, 2011
I was a proud owner of the Nokia X6 since June 2010 till now recently. Every time I send an SMS or edit a contact, it restart itself. Everytime....
I took it back to MTNSP and they told me it cannot be fixed and they gave me a new handset.
The new handset: Now its a new problem, everytime I download software from Ovi, it start hanging, touchscreen not working. I switch it off and on again and it works for about 30 seconds and hangs/freezes. It does this everytime. I tried to delete the programs again but it keeps on doing the same thing. I tried to scan with antivirus program but still no solution
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Jun 12, 2012
I just purchased a nokia lumia 800. But i have noticed a problem with the touch detection on the screen.
When i swipe (ex. for scrolling on the app list) then the phone some times detects the swipe as a tap, and then might open an app og an URL, or what ever is under my finger when it happens. This behavier is very random, and usually happens at the start of swiping (eg. detects me putting my finger on the screen and not lifting it again, but swiping, as a tap).
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Aug 6, 2010
I just bought a 5800 Xpressmusic and am going through the learning phase of how to use this phone. So far pretty pleased with what I have figured out how to use but have run into a couple problems. Not sure if I have set up something wrong or if there may be something wrong with the phone. The first problem is the touch screen functions (i.e. answer, silence, options, reject) do not work when I get a call. So sometimes when I hit the "green" button if will connect, but sometimes it will hang up on whomever was calling. I am using AT&T as my provider. The second problem that I am having now is playing music. It used to work, but now it will not play any songs that I have loaded thorough Ovi program. Even the "back" function key is non-responsive, however, the "option" function key does work.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!help please
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Aug 8, 2010
I updated my X6 thorugh NSU. Now the issue I am facing is the touch screen not working properly. Especially, the onscreen button nears edges are not pressed when I try to touch them. For example, if I select Full QWERTY keyboard in messaging, I cannot press spacebar and the entire line. When I try to touch these buttons at the bottom, the line above is pressed.
Looks like some error in screen calibration. But there is not option for calibration in X6 ( being a capacitive touch screen). What should I do now, please help? I hope its just a firmware issue since everything was working correctly on version 10 firmware. Is there any solution to fix the issue?
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Nov 4, 2012
I was texting on my N8 today and then sat it on a table, about 10 minutes later I got a phone call and when I went to answer it the screen seemed to be frozen and wouldn't answer the call. Restarted the phone, still not work, did a reset on the phone (held power button till it vibrated), still not working. I even tried doing the hard reset holding the volume down + camera button + menu button however this did nothing?
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Nov 15, 2010
so i noticed this yesterday, when i lock my phone the screen does not go black. no matter what the screen saver option is on ( music player, big clock or even notying) phone gets locked but the screen is on.
Nokia N80Nokia N82Nokia N97Nokia N8 Dark Gray- RM-596
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Dec 29, 2012
I've had this phone for years and have got some important info on this phone and i really need it back working.So 2 days ago i dropped my phone from a tall building by accident and the screen is no longer working. When i dropped it the battery came out and nothing else. I put the battery back in and the screen worked for a little bit but there was horizontal lines going across the screen so i turned it off and turned it back on and now the screen shows nothing. The green, white and red lights work at the bottom and the sound works when i turn it on. Even when i tap the screen i can feel the phone vibrate a little as if to say ive selected my contacts for something but the screen is completely blank.
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Sep 25, 2012
I have just updated my N8 to belle refresh. Unfortunately, after updating it my N8 home screen is working as before; I can't add any shortcuts or widgets to the home screen BUT I can take out the existing shortcuts and widgets.
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Sep 6, 2012
I got a Nokia 5233.2 days ago, I noticed that the Auto Rotate Screen is not working again.It was working fine all the time.I checked the settings, Sensor is activated, and also Auto-rotate screen is checked, but it's not working.
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Feb 12, 2010
I just bought the new Nokia 5233 phone.Whenever the phone is locked and I set a alarm. There is no way i can stop the alaram other than to reset the alarm manually by alarms-> edit.
There will be two touch buttons that apper on the otuch screen. One to stop and other to snooze the alarm. Even If press them, it wont work. The alaram keeps ringing. I even tried clicking on the green button and the menu botton at the bottom. Still no use. I cant even unlock the phone. Only thing i can do is press the red button at the end, which will snooze the alarm. After this, I have to manually change the alarm time.
The same thing happens even with phone calls. I cannot use the touch button that apper on the touch screen. I have to use the green and red button at the bottom.These problem come into picture only if the phone is locked. Otherwise it works fine.
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Oct 24, 2011
My camera has stopped working on my nokia 5800 press camera button and it just goes back to menu screen. Tried camera through apps does same thing and it does not show it open also. It will not play any videos just sound. I watch bbciplayer a lot on my phone and all I get is sound it just comes up and says unable to play video or sound but I can hear the sound. Just not see the video and also vidoes what I have took on my phone done soft and hard reset firmware update.
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Aug 3, 2012
My storm 2 is broken...The touch screen has suddenly stopped working and everythime I boot the phone I get a white screen with various different errors and codes. Each time errors are different...Im sure the phone is unrepairabl so I need to recover my BBM contacts... I've recovered my phonebook, music, pics, files etc from previous backups but I need my BBM contacts... If I can remote access the phone from my laptop I can do it but I don't know how...
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