Nokia PC/Mac Software :: CommunicationCentre.exe Crashes With Ole32.dll
Jan 29, 2012
I use Nokia Pc Suite v7.1.60 with Win7 x64 SP1 to connect my E55 through Bluetooth with no problem.The problem is, when i open Pc Suite main screen and click 'Contacts', Communication Centre app doesn't open and crashes 'silently' and an error is logged in Event Log. See the screenshot link below:[URL] i try to open 'contacts' for twice with second click, it is opened with no error. That means Pc Suite has a bug that appears occasionaly with faulting ole32.dll module as can be seen by screenshot above. similar errors on Event Log of other Nokia Pc Suite users?
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Jun 24, 2010
Installed new Ovi suite and when I start it the splash screen starts and then I receive a Windows error message saying that Ovi encountered a problem etc and then closes the application.
Product
Nokia Ovi Suite 2
Problem
Stopped working
Date 24/06/2010 19:07
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.0.241
Application Timestamp: 4c1b6010
Fault Module Name: NokiaH264HPMPDecTFilter.dll
Fault Module Version: 1.0.4.0
Fault Module Timestamp: 4c062e83
Exception Code: c0000005
Exception Offset: 0001339c
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 614f
Additional Information 2: 89ba3b1ae616352990305316d61015e6
Additional Information 3: 5645
Additional Information 4: 91ea934ce054b8001697d163f3713832
Extra information about the problem
Bucket ID: 1926122460
**************
Vista 32bit
Nokia E71
In theory everything is up to date.Previous Ovi Suite worked fine.Any ideas, please let me know
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Feb 26, 2010
I've deleted everything and restarted several times, but STILL ovi crashes on opening. In fact, I still haven't seen the software in action! Needless to say map loader doesn't work either ...
I thought PC suite was bad, but at least it connected. Anyone had any luck in solving this one? I'm connecting a 6700 to a windows PC, all standard stuff.
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Mar 3, 2010
N97 Mini is crashing on following scenarios
1. Take the contact list, Search someone & make a Voice call with any one of his / her numbers, hang the line, quit the contact list. after some time the phone goes to sleep / restarts.
2. Take the call by swiping while the phone is locked. After the call is serviced the phone hangs indefinetly
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Apr 2, 2010
I have the e72 for two months now and I Use it for my business. The thing is that the phone keeps crashing in mid conversation in a rate of once or twice a week. When it crash and restarts itself it takes around a minute until I can make a phone call.
This is unacceptable from a business device. Sometimes it crash just as I press the answer key on an incoming call and on other occasions it crashes in mid conversation.
I have the newest firmware version 22.007 installed and I even installed handy manager just to make sure that the phone doesn't run out of memory (is doesn't. I usually have above 25mb ram left).
On the background I have TR Lite (original, bought from Ovi store) running and recording all conversation and sometimes I have Fring for Skype and msn. Both of these apps are not set to be System Application, so even if the phone should sun out of memory it will close them and not crash...
I don't know what to do any more I even formatted the phone and installed everything from the beginning. I have sent Nokia 2 emails about a month ago (from the contact us in the website) and got no reply.Is this just me or does this happen to other peoples as well?
Another problem that I have is when creating new email. In the past when ever I would write a new email I would get list of suggested email addresses in the "To" field. For example, if I would was to write the letter S I would get the suggested email address of the people in my address book whose name starts with an S (Sam, Sofia, Sandra, etc). For some reason this feature stopped working on my phone and I can't find how to make it work again. If I want to send an email I need to manually write the email address in the "To" field every time.
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Apr 15, 2010
Earlier I was using a licensed version of Nokia Mpas but never faced this problem. Since the free navigation has become available for E71, I've started facing this problem. I did a hard reset, deleted "Cities" folder and just installed Maps, but error persists.
When I go to OVI Mpas tio download it, the file that I get is "Nokia maps." I know that Nokia and Ovi Maps are one and the same thing, but soem posts on this forum sugegst that they might be different.
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Jan 25, 2010
After upgrading to 3.03, the Map app closes after 10 seconds. It might work but. Tried installing again via PC download, no change.
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Jun 25, 2010
When I come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working. I have tried uninstalling and reinstalling and the problem still occurs. These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.0.241
Application Timestamp: 4c1b6010
Fault Module Name: NokiaH264HPMPDecTFilter.dll
Fault Module Version: 1.0.4.0
Fault Module Timestamp: 4c062e83
Exception Code: c0000005
Exception Offset: 0001339c
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 614f
Additional Information 2: 89ba3b1ae616352990305316d61015e6
Additional Information 3: 5645
Additional Information 4: 91ea934ce054b8001697d163f3713832
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Jul 9, 2010
A few days ago I updated 2.2.0.2.4.1 to 245. Now the software always crashes when syncing (Bluetooth & USB) with Outlook 2010 x64. My OS is Win 7 - X64. It's really frustrating beeing not able to sync anymore. Does anybody Know an alternative software for this?
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Mar 4, 2010
On N97 I had Ovi maps working like a breeze for some weeks now. All of a sudden I see this behaviour. Open Ovi Maps, see the main page, click on My Location the map appears a message about connecting might cost you something and the Ovi Maps disappears. What should I do the get Ovi Maps working againg. Oh, btw Internet works just fine.
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Mar 5, 2010
I have brought this new N97. the camera does not work sometimes when ever i open the lens cover the screen appears blank and infact the videos in my mobile phone also does not play, only the sound is heard. I have to do the Factory Reset then only it works fine and resetting it works for few time and the problem occurs again. I Can't keep on resetting the phone again and again it has the latest software update V20.
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Apr 2, 2010
I'm having problems with my X6. When I start the ovi maps app, the phone just crashes! The screen goes black en the phone starts up again. Can anybody help me fix this problem?
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May 9, 2010
my 7210 keeps freezing and then crashes?
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Mar 24, 2010
I've been using Ovi Maps 3.03 since it came out on my E55 and I generally prefer it over my TomTom. There are however a couple of problems with it - one major, the other minor.The big problem is that it occasionally crashes; the application exits and I'm left with the menu screen. This is more than a nuisance when driving, as it takes a lot of button pressing to get back to the route. The problem seems to have started (hard to tell, as it only happens occasionally) when I used Map Loader for the first time and followed the instructions to reinstall the application, apparently with the same version. I have since uninstalled that copy and returned to the version I originally downloaded, but it hasn't made a difference.Is this a common problem? I don't suppose voice commands work with Maps, do they?The other problem is that the screensaver kicks in after 30-90 seconds - the screen goes dark - except when a route is set. Is there any way to disable this?
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Apr 8, 2010
When i connect my nokia 5630 to my computer via usb, my pc detects it but before i can begin to install it, my pc crashes. Also, sometimes my pc doesn't crash ( i dont know why) but even then when i connect the mobile to the pc via usb, my pc continusly tries to install it as new hardware instead of detecting it in Pc Suite, and even then it never detects or installs it...
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Apr 13, 2010
I did a firmware update on my e52 about a week or two ago and since then my phone has crashes and freezes when I plug it to my computer via USB cable and select PC Suite.It just crashes and the only thing that helps is removing the battery and even after that I need to repeat the battery removal for 2-3 times until it finally responds. Otherwise when I push the button to switch it on it just shakes, the screen stays blank and nothing else happens.
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Aug 19, 2010
have anyone had similar problems with their Ovi Maps ? i.e. after I updated the firmware on my E71 (version 500.21.009), everytime I try to run Ovi Maps it crashes.I've tried to reinstall maps and the firmware, but with no luck - problem is still there.
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Mar 23, 2010
I have a N82 that have a problem with Ovi Maps. Once I try to access the menu:
Options -> Tools -> Settings -> Navigation then Ovi Maps crash and exits.
I had this problem with earlier versions of Maps aswell, and I am really interested to fix this.
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May 24, 2010
I have an issue with my Ovi Maps. I have Ovi Maps v3.01 09wk26 b02 running on Nokia N96.When I try to sync my favorites it crashes. Is there anyone with a solution? I have a lot of places marked which I need ro sync between Ovi Maps Online and phone.
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Jun 8, 2010
I am using Nokia 5800 XM firmware 50 When I am listening music and opening in browser page http://habrahabr.ru/blogs/apple/95711/ (or any other big page) - browser showing alert "Not enough memory" and closing music player if in browser there is not only one tab - all other tabs also will be closed
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May 13, 2011
Phone:PR1.2Custom version 014.002.269.03Product code 059C8T6Type RM-596Ovi Maps 3.06_11wk10_b01_tb9.2_comMap version 0.2.42.122I have a newly bought N8. Each time I start Ovi Maps it crashes after around 0.5-5 minutes. No other applications are launched in parallel. I have tried to play switching on and off different positioning methods All the same, it crashes with any combination I have tried. Even if I switch off all the methods except built-in GPS, it crashes. I have restored the factory settings and reinstalled the OS. Before installing some applications, I have tried to start Ovi Maps - it crashes all the same.It crashes in a strange way. It first freezes. Then in around 10 seconds the screen goes dark, then fully white and then the phone restarts. But it does not restart from the very beginning, as it does when you switch the phone off and switch it again (it shakes, then it asks SIM pin, then lock code). Instead, after Ovi Maps crash and the white screen, it shows the white screen with "nokia" on it (no pin codes are asked), then comes the desktop screen, no applications are running at this point yet, it does not react on the touch screen, no connection to the cell network. Then it starts to revive, connects to the GSM network, starts to react on the toch screen, on the button, refreshes the desktop, etc.
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Dec 8, 2012
I have had my Lumia for 10 days and for the second time it crashes during the night and the next morning I was not able to turn it on using the power button. I had to do a soft reset... The alarm that I set to wake me up never started... This means that I cannot trust my phone for waking me up in the morning! This is unacceptable!
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Nov 15, 2011
I recently updated with new ANNA software to my N8, but now my phone to crash/ restart itself at least 15 times at day! is that a way I can uninstall or do something about it?
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Oct 4, 2011
My N97 crashes out right after I enter my pin and will only turn back on if Iremove the battery and take out my sim.If I put the battery back in andswitch on the phone it comes on and works fine in ofline mode.I havereinserted my sim card and the phone comes on but as soon as I change back togeneral, silent or meeting the phone crashes.I have formated the mass memoryand done a hard reset but it still wont work in the online mode.
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Feb 18, 2010
Previous version was just fine, updated to new version tried, uninstalling, reinstalled. etc but crashes every time. Was initially ok, when outlook was not selected as conduit. But then changed contacts, notes and cal to outlook and Boom. Instant disaster.
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Jul 17, 2010
I newly installed the latest Ovi Suite 2.2.0.245 and it crashes when synchronisation with Outlook 2003 is initiated. Syncing the messages works. OS is Vista 32-bit. I could send a dump-file to the Nokia support, if desired.
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Feb 7, 2012
I just updated my Nokia E6 to Symbian Belle. When I try to edit the EAP-PEAP settings for my corporate WPA2 secured network, the settings simply crashes and returns to the home screen.
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Aug 9, 2012
get an PT Update in Store, but after some 5 minutes it says cancelled.
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Jan 16, 2011
My N8 is showing as full for the OS partition and loads of space available on the Mass Storage.The problem, is this rubbish phone stores all messages/emails etc on the OS partition.Then, when the OS partition is full, the phone constantly locks up and 9/10 times you need to wait for the battery too go flat so that you can reboot it !!! Then delete a few txts and carry on.
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Dec 1, 2012
I noticed many times that with one web page open if I minimize the browser and use other apps and the home screen and use the browser shorcut to get back the browser appears to have closed/crashed the page I had open and it opens up a fresh browser.
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May 23, 2010
I just update my Ovi Maps to the latest version - v3.04. But now when I open the Maps application, the phone will crash and restart itself.
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