Nokia Online Services :: Ovi Will Not Connect On N8 After Anna Update?
Sep 21, 2011
after updating my n8 to symbian Anna i can no longer use Ovi store, maps, my email wont connect either and fm transmitter will not load at all. There may be other apps that no longer run. After all you've sold me this piece of rubbish and have now made it even worse.
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Aug 30, 2011
i have tried many times to update to anna however is came out an error code 12014. and then after i have reinstalled the ovi suite i came ot a different error code 12017 Nokia Ovi Suite version is 3.1.1.85
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Aug 18, 2011
Anyone else having issue trying to open the ovi store after doing the firmware update to ANNA?
when i hit ovi store icon, the welcome screen loads up really fast but the appliction does nothing expect saying 'LOADING' I have performed a 'delete data and restore' this does not fix the issue. also trying to uninstal over gets you the fingers 'REMOVING CANCLED'
Nokia N95Nokia 5800 XMENokia X6Nokia N8Nokia 3210e Ollld Skool
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Sep 3, 2011
I did a hard reset thru the menu settings and downl and install anna 1+2 again but ovi store still keeps on loading, what else can i do?
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Aug 31, 2011
Non of the apps and not even themes are able to install from ovi store after updating my N8 to anna today. The apps download just fine but when it gets to the installation part it results in an installation error.My N8 product code 059c640I have already done a hard reset 2 times together with a full format of my mass memory and memory card before resetting and then after installation process I updated everything through ovi suite and mobile update tool OTA again. What can i do?
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Aug 27, 2011
I m fed up with my Nokia N8 New Anna Symbian Software as after updating to it, i m unable to use Ovi Store. It gets stucks on My Stuff Page..... I gave my N8 to nokia care 3 times regarding this problem, each time they format it. Reinstall Anna and Ovi. But still the same problem. Infact I deleted my Ovi Account 3 times and made a new one 4th time.... I thought may be this problem is because of that, as i have download History in those account. I Have tried all possible Tricks and Methods posted on This Nokia Support Forum. I have tried the Following Tricks and methods:
1. Reinstalling Anna and Ovi.
2. Istalling Ovi Store manually by unsinstalling it.
3. Updating Ovi Store form version 2.12.042 to 2.12.043
4. Manually Installing all QT files.
5. Deleted my 3 Ovi Account and created 4th Account.
But still the same problem. M trying these all since last 5 days continuously...
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Nov 2, 2011
Since updating the OS to Anna on E7 the touchscreen on the Ovi Store application doesn't function. That makes it impossible to select applications etc or even exit the application.
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Sep 1, 2011
I normally sync the agenda between outlook 2003 and C7 with Ovi-suite.After update to symbian Anna it doesn't work.Strange is that Ovi suite gives the number of events that did not sync.So he can recognize them, but can't sync.
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Aug 26, 2011
I updated to symbian Anna today and my OVI store stopped working. So I try to click the icon and my browser opens up and takes me to the site to download the sis file. Once downloaded, the install starts. It gets to a point with a green bar and says : "This could take a few minutes" then it just closes. When I go to the OVI icon in the menu, it does the same thing again: Opens the browser and goes to the page for download..
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Aug 29, 2011
After much waiting, I finally got to upgrade my E7 to Symbian Anna, everything is perfect but there is one flaw.All of the new-look icons have appeared except for the one for the OVI Store, it still shows the shopping-bag-type-thing that was the icon pre-Anna(I tried to re-install the software via. PC Suite, the problem still persists)
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Dec 18, 2012
I have a Nokia N8 but don;t have a data package with my provider.I want to connect to various Nokia services through Wifi, but the phone just keeps returning an error saying
"Mobile Data Off - No Connection"
Do I have to change something in settings so the phone connects through Wifi to Nokia Store etc?
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Sep 29, 2011
I can't connect my phone via Bluetooth I can connect it via USB so good but the option of Bluetooth disabled
my system info is :
Nokia Ovi Suite 3.1.1.90PC Connectivity Solution 11.4.21.0Connectivity Cable Driver 7.1.45.0Nokia Ovi Suite Software Updater 2011.7.0.61004Maps Service API 4.0.28.3Nokia mPlatform 2.7.72Ovi Desktop Sync Engine 1.4.4.57Operating system:Microsoft Windows 7 32-bit Edition, Service Pack 1Language: EnglishDetected internet browsers:- Microsoft Internet Explorer 9.0.8112.16421 (Default browser)- Mozilla Firefox 7.0Detected Bluetooth stacks:- Microsoft (Version: 6.1.7600, Build: 16385), ActiveDetected USB drivers:- Default Hub Driver for USB 6.1.7600.16385- USB Modem Driver 6.1.7601.17514- EHCI eUSB Miniport Driver 6.1.7601.17591
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Oct 30, 2011
try to connect nokia ovi stores using the store icon but it gives meerror massege saying "there was a problem opening this page.it could be a lost connection or a slow network.check your connectionor try again later". all my internet connection is ok. i have 3.5G connection.
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Jun 22, 2012
My husbands Nokia 500 is refusing to connect to the Ovi store over wi-fi, when it will connect to everything else. It's always looking for mobile data and doesn't recognise the wi-fi connection. I didn't know how long this had been happening as he mostly uses his phone for calls and sms but I had upgraded the phone to Belle about 2 months ago....
So today, I re-installed the software on my Nokia C7 (because of a different problem) and now I can't connect to the store on wi-fi either!
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Feb 7, 2012
I have just updated to Nokia Belle and I am having a few issues with Nokia Store (as are a number of other people by the looks of it).
Although I have correctly set up my access points (the update wiped them) and have selected my wifi as the access point with the highest priority, Nokia Store is refusing to connect via WLAN and is giving the warning "mobile data off - no connections made" (this is with mobile data turned off and Wifi on), clearly there is something that is preventing the app using this access point and is sticking to Mobile data only. I have re-installed the program to no avail.
I can still access Nokia Store via my O2 wap access point (priority 2) however as some of the apps I will need to reinstall are quite large I want to do this via Wifi.My browser works correctly through Wifi as does Ovi music. I have tried setting the browser to ask which access point I want to use, however to no avail.Out of interest the other programs that I have noticed do not work like Nokia Store (Mobile data turned off and Wifi turned on) are Shazaam and Weather. Not sure if there is a link.
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Sep 10, 2010
Models having the problem: Nokia E71, E72 Basically, Ovi Store keeps on Loading for sometime then gives me an error of "Unable to connect to Server". This only happens whenever i choose a WLAN connection. However it works fine on packet data connection.I was able to resolve this on my E71 with a workaround, by editing the access point information, and changing the data carrier of my WLAN to Packet data so my phone sees my WLAN as a packet data connection. I tried doing the same on my E72, but it didnt allow me to change the data carrier field.This problem prevents me from enjoying Ovi Store, because Packet data connectivity is more expensive than WLAN here in Saudi Arabia.it seems that many are experiencing the same problem and Many are suggesting to reset and format the phone or re-installing ovi store, but I will not be doing trial and error on my phone which can result in losing valuable data.it seems that Nokia has not provided a cure for this, and I am seriously looking into leaving Nokia for good, till they come up with more reliable and creative phones and services.It seems that Competition has blinded nokia about Quality which me and many others are missing lately.
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Sep 11, 2011
I have the latest (not beta) version of OVI Store on my C7 with Anna and although it was working fine after the update, I tried to connect today and the software confirms "Unable to connect to service".
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Jun 17, 2012
I restore my nokia X2-02 to factory setting but i cannot connect to internet.
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Oct 22, 2010
I am unable to access Facebook/Twitter through Social application on my Nokia N8. I am getting an "Unable to connect to gateway. Please try again" error. I am using GPRS (not WiFi) and I am able to access internet through the browser, download apps from Ovi etc.. I tried changing the priorities in "destination" of the connection setting, tried all combination. Also, I am unable to update the Social application says "Network is not available. Please try again"Here are some details:software version 011.012custom version 011.012.C03.01social version 1.1.264LOGS1. upTrace.txt -[url]....
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Aug 16, 2011
My N8 is running Ovi Store version 2.08.042 but I have not had any notification of a later version and if I go into Ovi Store to try to download the lastest version, it seems to be downloading but then reports a fault.History: Always Nokia since 1994 including Nokia 2140, 7110e, 6150, 6210,6310i, 6230i, N82Current: Nokia N8 (Anna) - and delighted with it!
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Mar 22, 2011
I've been pouring through forums for ages but can't find the answer. I got a new phone on the 18th, a Nokia C3-00, but when I click the ovi store app, it says "a new version of the Ovi Store is available. You must download the update before proceeding." So I click download. It says loading... Then Requesting please wait.. Then download... The "Replace version 1.8.20 with newer version 2.6.0?" so I click yes... "Application source differs from original. Continue?" Yes... "Keep application data?" Yes... Then it comes up with info "Store version 2.6.0, size: .3 MB, Vendor: Nokia, Certificate: Yes, Organization: Nokia, Country code: Note Available. So I press Accept. Requesting please wait... Downloading Store... Wait about 2 minutes and it comes up "Invalid Application" "Ok". And that's it!
This has been **bleep** me off for 4 days. I have tried doing it with Wifi and Local cell internet in 2 different countries, and it still doesn't work. I've tried pressing No when it asks to keep application data. Still doesn't work. I've tried resetting, updating with ovi suite, and updating with nokia SW updater, none of them work!
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Oct 27, 2011
I updated to the new ovi store version but after i updated it it doesnt work it says ovi store cannot connect
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Mar 9, 2012
How to update Flash Lite v4 to s60v3 fp2 ?
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Mar 15, 2011
when i log on to ovi app on my e72,it keeps telling me 2 update before i can use it and when i try 2 do so it doesnt work and ovi doesnt open at all.
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Feb 23, 2012
elarlier purchased application through OVI is not resotred when the software updated with nokia site. (like purchased application : SMS Scheduler by migitel)
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Sep 6, 2012
I am unable to download any content from the Nokia Store for around 2 weeks.Whenever I select a particular content and enter..The download option is highlighted (grey)..The download option remains inactive and I am not able to download any thing..I use a Nokia E-63..
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Jul 25, 2012
I tried to update to latest Nokia store but when I click on update, it downloads and shows installing but it never completes.Tried after restarting the phone, it only downloads but never installs.
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Apr 16, 2012
there is no software update present of nokia chat for x2 also there no any other community present for instant messaging except for ovi,if i want to use chat for facebook.
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Oct 3, 2011
Ovi Store has released new updates for E63. When i try to install the update, i'm getting an error. It says "Unknown Error: -12". i tried few times installing the update but failed.
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Jun 22, 2012
Apps like Molome, FlickrUp, LinkedIn etc comes under updates available section even after updating them!!
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