Nokia Online Services :: Ovi Store - Unable To Connect To Service?
Sep 11, 2011
I have the latest (not beta) version of OVI Store on my C7 with Anna and although it was working fine after the update, I tried to connect today and the software confirms "Unable to connect to service".
I have just updated to Nokia Belle and I am having a few issues with Nokia Store (as are a number of other people by the looks of it).
Although I have correctly set up my access points (the update wiped them) and have selected my wifi as the access point with the highest priority, Nokia Store is refusing to connect via WLAN and is giving the warning "mobile data off - no connections made" (this is with mobile data turned off and Wifi on), clearly there is something that is preventing the app using this access point and is sticking to Mobile data only. I have re-installed the program to no avail.
I can still access Nokia Store via my O2 wap access point (priority 2) however as some of the apps I will need to reinstall are quite large I want to do this via Wifi.My browser works correctly through Wifi as does Ovi music. I have tried setting the browser to ask which access point I want to use, however to no avail.Out of interest the other programs that I have noticed do not work like Nokia Store (Mobile data turned off and Wifi turned on) are Shazaam and Weather. Not sure if there is a link.
Models having the problem: Nokia E71, E72 Basically, Ovi Store keeps on Loading for sometime then gives me an error of "Unable to connect to Server". This only happens whenever i choose a WLAN connection. However it works fine on packet data connection.I was able to resolve this on my E71 with a workaround, by editing the access point information, and changing the data carrier of my WLAN to Packet data so my phone sees my WLAN as a packet data connection. I tried doing the same on my E72, but it didnt allow me to change the data carrier field.This problem prevents me from enjoying Ovi Store, because Packet data connectivity is more expensive than WLAN here in Saudi Arabia.it seems that many are experiencing the same problem and Many are suggesting to reset and format the phone or re-installing ovi store, but I will not be doing trial and error on my phone which can result in losing valuable data.it seems that Nokia has not provided a cure for this, and I am seriously looking into leaving Nokia for good, till they come up with more reliable and creative phones and services.It seems that Competition has blinded nokia about Quality which me and many others are missing lately.
1) OVI STORE CAN'T OPEN - when i click on ovi store, it was ready to launch as it ask for connection (WLAN and Internet)..i have tried all connection but after i one of the connections, the 'LOADING' show up but very long time to wait and suddenly the "unable to connect to server" is show up..all my family's and friend's phone happen the same thing..2) CAN'T ACCESS OVI STORE ACCOUNT USING MY PHONE - after i text in my user name and password and click sign in using my phone, the page is like refresh or reload and i'm not signed in..i keep doing text in my user name and password and click sign in but the same thing happen..but when i sign in using my pc, all is ok and nothing is happen..tell me what should i do because it's make me can't enjoy the ovi store applications.
I have a Nokia N8 but don;t have a data package with my provider.I want to connect to various Nokia services through Wifi, but the phone just keeps returning an error saying
"Mobile Data Off - No Connection"
Do I have to change something in settings so the phone connects through Wifi to Nokia Store etc?
My husbands Nokia 500 is refusing to connect to the Ovi store over wi-fi, when it will connect to everything else. It's always looking for mobile data and doesn't recognise the wi-fi connection. I didn't know how long this had been happening as he mostly uses his phone for calls and sms but I had upgraded the phone to Belle about 2 months ago....
So today, I re-installed the software on my Nokia C7 (because of a different problem) and now I can't connect to the store on wi-fi either!
i was format my Nokia C7-00 and lost my all apps in my device. After that i am updated my soft but ovi store never installed. i also try to download it from nokia.com but my device unable to installed it. now how can i solve this problem
I have just bough Nokia x2-01 handset...Since i am unable to open ovi store which is in built in the handset.Even i am unable to create new account too.Whenever i have tried its shown that connection failed, but i am able to do surfing via opera so it seems that all the internet setting or connectivity is alright.I am getting try again option but it is also waterise so i can not click on it.
I cannot remove the Ovi Store application in my nokia E6. I tried to uninstall the Ovi Store however the screen only "refreshes" (the selection of Ovi Store cancels) and nothing else happens.
I tried to update to latest Nokia store but when I click on update, it downloads and shows installing but it never completes.Tried after restarting the phone, it only downloads but never installs.
Is it impossible to uninstall Ovi Store completely? I installed it on Nokia 5530, now I uninstalled all of it's components but the "OVI Store" button in menu takes me to some kind of application offering OVI Store application update... Before installation of OVI Store app it acted as shortcut to OVI Store website, how can I get this behavior back? Or is my phone FUBAR again?
Ovi Store has released new updates for E63. When i try to install the update, i'm getting an error. It says "Unknown Error: -12". i tried few times installing the update but failed.
I just got my phone back today after being fixed so all my contacts are backed up to Ovi.When I go to sync them it says connection unavailable and when I try sync them from the computer it says it's only partially confisgured.Internet is working on my phone as I can sign into facebook and other sites I use a lot.
I am unable to access Facebook/Twitter through Social application on my Nokia N8. I am getting an "Unable to connect to gateway. Please try again" error. I am using GPRS (not WiFi) and I am able to access internet through the browser, download apps from Ovi etc.. I tried changing the priorities in "destination" of the connection setting, tried all combination. Also, I am unable to update the Social application says "Network is not available. Please try again"Here are some details:software version 011.012custom version 011.012.C03.01social version 1.1.264LOGS1. upTrace.txt -[url]....
I have installed 'Nunlock Lite' application from OVI store and paid Rs 10 for it's full version through my mobile bill.But my balance has deducted even I am not able to use it's full feature.My Transaction id is:-517NULHPYMVPM
i have a problem with the Ovi Store! I can t download anything free from the store, only with a help from my notebook and the Nokia suite, so the Ovi doesn´t working on my phone.I can only buy things, but if I would like to download something free, there is the download button, but it is lighter and i can t press it!
I have to hard reset my Nokia N8 but now I can't install Ovi Store. I was told that Ovi Store was written in QT and by resetting, I removed the QT Runtime. How do I install these components again?
from the moment I bought my Nokia C3, I have never been able to enter the OVI Store. I have a WIFI conenction at home, so I can enter the internet without problems, only the OVI store does not seem to work.
My ovi store inside the phone (X3-02) somehow disappeared after attempting to update it to the latest version. What is the best way to get it back to restore it?
or get it reinstalled in anyway? I know I can still use it, but i just want to know how to get it back..
i couldn login into ma Ovi store ! I've proper internet connection but still i couldn sign in I'm gettin tis notification " unable to complete the operation due to connection error "
My N8 is running Ovi Store version 2.08.042 but I have not had any notification of a later version and if I go into Ovi Store to try to download the lastest version, it seems to be downloading but then reports a fault.History: Always Nokia since 1994 including Nokia 2140, 7110e, 6150, 6210,6310i, 6230i, N82Current: Nokia N8 (Anna) - and delighted with it!
I've been pouring through forums for ages but can't find the answer. I got a new phone on the 18th, a Nokia C3-00, but when I click the ovi store app, it says "a new version of the Ovi Store is available. You must download the update before proceeding." So I click download. It says loading... Then Requesting please wait.. Then download... The "Replace version 1.8.20 with newer version 2.6.0?" so I click yes... "Application source differs from original. Continue?" Yes... "Keep application data?" Yes... Then it comes up with info "Store version 2.6.0, size: .3 MB, Vendor: Nokia, Certificate: Yes, Organization: Nokia, Country code: Note Available. So I press Accept. Requesting please wait... Downloading Store... Wait about 2 minutes and it comes up "Invalid Application" "Ok". And that's it!
This has been **bleep** me off for 4 days. I have tried doing it with Wifi and Local cell internet in 2 different countries, and it still doesn't work. I've tried pressing No when it asks to keep application data. Still doesn't work. I've tried resetting, updating with ovi suite, and updating with nokia SW updater, none of them work!
i bought my Nokia C7 a few weeks ago and , suddenly , liek a week ago , the OVI Store stopped working ... I haven´t done any hard resets , nothing of that . I only installed games and apps , and the Qt . When i try to run OVI Store , it shows the " OVI Nokia " screen for like 10 seconds , and return to the phone´s main menu .... i tried uninstalling it from the app manager , but it does nothing when i choose " unisntall " , tried to download the newest ovi store from their page , but the isntallation reaches 100% and returns " installation failed " .