Nokia Online Services :: C7 And 500 Refusing To Connect With Store?
Jun 22, 2012
My husbands Nokia 500 is refusing to connect to the Ovi store over wi-fi, when it will connect to everything else. It's always looking for mobile data and doesn't recognise the wi-fi connection. I didn't know how long this had been happening as he mostly uses his phone for calls and sms but I had upgraded the phone to Belle about 2 months ago....
So today, I re-installed the software on my Nokia C7 (because of a different problem) and now I can't connect to the store on wi-fi either!
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Dec 18, 2012
I have a Nokia N8 but don;t have a data package with my provider.I want to connect to various Nokia services through Wifi, but the phone just keeps returning an error saying
"Mobile Data Off - No Connection"
Do I have to change something in settings so the phone connects through Wifi to Nokia Store etc?
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Feb 7, 2012
I have just updated to Nokia Belle and I am having a few issues with Nokia Store (as are a number of other people by the looks of it).
Although I have correctly set up my access points (the update wiped them) and have selected my wifi as the access point with the highest priority, Nokia Store is refusing to connect via WLAN and is giving the warning "mobile data off - no connections made" (this is with mobile data turned off and Wifi on), clearly there is something that is preventing the app using this access point and is sticking to Mobile data only. I have re-installed the program to no avail.
I can still access Nokia Store via my O2 wap access point (priority 2) however as some of the apps I will need to reinstall are quite large I want to do this via Wifi.My browser works correctly through Wifi as does Ovi music. I have tried setting the browser to ask which access point I want to use, however to no avail.Out of interest the other programs that I have noticed do not work like Nokia Store (Mobile data turned off and Wifi turned on) are Shazaam and Weather. Not sure if there is a link.
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Sep 10, 2010
Models having the problem: Nokia E71, E72 Basically, Ovi Store keeps on Loading for sometime then gives me an error of "Unable to connect to Server". This only happens whenever i choose a WLAN connection. However it works fine on packet data connection.I was able to resolve this on my E71 with a workaround, by editing the access point information, and changing the data carrier of my WLAN to Packet data so my phone sees my WLAN as a packet data connection. I tried doing the same on my E72, but it didnt allow me to change the data carrier field.This problem prevents me from enjoying Ovi Store, because Packet data connectivity is more expensive than WLAN here in Saudi Arabia.it seems that many are experiencing the same problem and Many are suggesting to reset and format the phone or re-installing ovi store, but I will not be doing trial and error on my phone which can result in losing valuable data.it seems that Nokia has not provided a cure for this, and I am seriously looking into leaving Nokia for good, till they come up with more reliable and creative phones and services.It seems that Competition has blinded nokia about Quality which me and many others are missing lately.
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Sep 11, 2011
I have the latest (not beta) version of OVI Store on my C7 with Anna and although it was working fine after the update, I tried to connect today and the software confirms "Unable to connect to service".
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Feb 26, 2010
1) OVI STORE CAN'T OPEN - when i click on ovi store, it was ready to launch as it ask for connection (WLAN and Internet)..i have tried all connection but after i one of the connections, the 'LOADING' show up but very long time to wait and suddenly the "unable to connect to server" is show up..all my family's and friend's phone happen the same thing..2) CAN'T ACCESS OVI STORE ACCOUNT USING MY PHONE - after i text in my user name and password and click sign in using my phone, the page is like refresh or reload and i'm not signed in..i keep doing text in my user name and password and click sign in but the same thing happen..but when i sign in using my pc, all is ok and nothing is happen..tell me what should i do because it's make me can't enjoy the ovi store applications.
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Sep 12, 2012
i have a problem with the Ovi Store! I can t download anything free from the store, only with a help from my notebook and the Nokia suite, so the Ovi doesnt working on my phone.I can only buy things, but if I would like to download something free, there is the download button, but it is lighter and i can t press it!
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Oct 19, 2010
I have to hard reset my Nokia N8 but now I can't install Ovi Store. I was told that Ovi Store was written in QT and by resetting, I removed the QT Runtime. How do I install these components again?
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May 14, 2011
from the moment I bought my Nokia C3, I have never been able to enter the OVI Store. I have a WIFI conenction at home, so I can enter the internet without problems, only the OVI store does not seem to work.
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Oct 25, 2011
My ovi store inside the phone (X3-02) somehow disappeared after attempting to update it to the latest version. What is the best way to get it back to restore it?
or get it reinstalled in anyway? I know I can still use it, but i just want to know how to get it back..
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Oct 29, 2012
i couldn login into ma Ovi store ! I've proper internet connection but still i couldn sign in I'm gettin tis notification " unable to complete the operation due to connection error "
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Aug 16, 2011
My N8 is running Ovi Store version 2.08.042 but I have not had any notification of a later version and if I go into Ovi Store to try to download the lastest version, it seems to be downloading but then reports a fault.History: Always Nokia since 1994 including Nokia 2140, 7110e, 6150, 6210,6310i, 6230i, N82Current: Nokia N8 (Anna) - and delighted with it!
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Mar 22, 2011
I've been pouring through forums for ages but can't find the answer. I got a new phone on the 18th, a Nokia C3-00, but when I click the ovi store app, it says "a new version of the Ovi Store is available. You must download the update before proceeding." So I click download. It says loading... Then Requesting please wait.. Then download... The "Replace version 1.8.20 with newer version 2.6.0?" so I click yes... "Application source differs from original. Continue?" Yes... "Keep application data?" Yes... Then it comes up with info "Store version 2.6.0, size: .3 MB, Vendor: Nokia, Certificate: Yes, Organization: Nokia, Country code: Note Available. So I press Accept. Requesting please wait... Downloading Store... Wait about 2 minutes and it comes up "Invalid Application" "Ok". And that's it!
This has been **bleep** me off for 4 days. I have tried doing it with Wifi and Local cell internet in 2 different countries, and it still doesn't work. I've tried pressing No when it asks to keep application data. Still doesn't work. I've tried resetting, updating with ovi suite, and updating with nokia SW updater, none of them work!
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Jan 2, 2011
i bought my Nokia C7 a few weeks ago and , suddenly , liek a week ago , the OVI Store stopped working ... I havent done any hard resets , nothing of that . I only installed games and apps , and the Qt . When i try to run OVI Store , it shows the " OVI Nokia " screen for like 10 seconds , and return to the phones main menu .... i tried uninstalling it from the app manager , but it does nothing when i choose " unisntall " , tried to download the newest ovi store from their page , but the isntallation reaches 100% and returns " installation failed " .
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Jun 21, 2012
Anybody else finding it impossible to access the Nokia Ovi Store I have an N8 but it makes no difference if I try to access the store via my mobile or pc, the end result is the same - It won't connect
I have had 3 Nokias now over the last 5 years all on contract but when my current one runs out in October that's me finished with Nokia! I have had continual problems with Nokia Suite ever since they replaced PC Suite a few years ago in addition to all the problems I've had with the phone (most of whicvh have resulted from various software upgrades) !!
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Nov 18, 2011
I cannot open ovi store in my N8.
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Sep 8, 2011
After i installed t installer 4 I can' open ovi store, because it doesn't even show me the window : loading. It easily closes! What must i do, to make Ovi store to work?
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Nov 20, 2010
it shows "ovi store is currently not available for your device" while i tried to access the content. But I could successfully access earlier from my N73 ME. what could be the issue?
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Sep 16, 2011
When I open Ovi Store application in Nokia C2-01 it is telling Unable to connect to service. Try again later. But my Internet is working & other applications in Internet are working.
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Nov 19, 2011
why i can't go to the ovi store ,ovi music,ovi social and the ovi chat !!!???Why that is happening with me when i go to any of this they tell me ''this service is not available in your are'' am living in syria wich is IN the middle east so why?
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Sep 9, 2011
every time I open up the Ovi Store I get the message 'You couldn't be signed in automatically, please sign in manually' and so I click on the sign in button and nothing happens. It also keeps refreshing itself as if trying to sign me in automatically every time and just keeps failing to do so. I checked to see if I was needing to update anything but it said everything was up to date.
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Oct 23, 2011
when i am updating my n8 to the symbian^3 the ovi store not do only loading and can't enjoy it any more &it is of 2.12.045 version what has happened? The older version of n8 software with its ovi store
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Jan 2, 2012
I cannot open Ovi Store in my N8.
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Dec 18, 2012
I want nokia ovistore reinstall by my nokia n8?
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Mar 1, 2012
I am unable to pay with creditcard or phone bill, i am at a loss!
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Sep 19, 2012
i cant upgrade my ovi store
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Aug 20, 2011
It just keeps loading, and i tried everything i can from full system restore to the whole ovi sustem suite process on my pc....nothing helps...it just keeps on loading forever...What else can i do?EDIT: after alot of hassle im getting a new error that states: cannot load FEAPI 'StoreAPI1'i just dont get it anymore....
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Apr 21, 2011
i bought a new nokia E7-00 but the problem is my ovi store is not working.its written could not connect or service not available.
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Sep 12, 2011
When I try to download an application from the Ovi store I only get a "Send to Mobile" option, no provision to download to my computer first.If I use the 'send to mobile', I get the text message with a link, but the Ovi Store will not Launch. I get the usual message 'if it does not launch automatically use the Launch button' but it still does not launch - just reloads the same message.
If I go to the Ovi Website it automatically reverts to the mobi site and I am presented with the same launch message. I can go to other parts of the Ovi website but not the Store.I would prefer to download to the computer as the mobile reception where I live is poor.Surely there must be some way to do this. I have downloaded the latest version ofteh Ovi Suite to my computer but it still does not give a download option.
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Mar 6, 2011
The Ovi Store on my N8 is not connecting. Everytime i try to connect, the response i get is "unable to connect to service". This makes it impossible for me to add apps to my phone.
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Apr 21, 2011
it all started on Saturday when i purchased Rio birds game and it turned to a "failed" download. I press Download button and then page refreshes and I get the Red button,"download failed" or something. I purchased another game day after that thinking its a temporary "bug" or something, it happened before and I got the same error. Tried downloading random free stuff but soon as I press Download button I get the download error again. Its been like this for 5 days now, cant download anything, not even stuff I purchased. Emailed Ovi support twice on sunday and monday but have not recieved a reply yet. Very odd IMO, 3,4 working days without a reply is very unprofessional. Do they even recieve those mails?
And I tried reinstalling Ovi store but still got the same download error.
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