Online Services :: Nokia Store Unable To Connect Via WLAN
Feb 7, 2012
I have just updated to Nokia Belle and I am having a few issues with Nokia Store (as are a number of other people by the looks of it).
Although I have correctly set up my access points (the update wiped them) and have selected my wifi as the access point with the highest priority, Nokia Store is refusing to connect via WLAN and is giving the warning "mobile data off - no connections made" (this is with mobile data turned off and Wifi on), clearly there is something that is preventing the app using this access point and is sticking to Mobile data only. I have re-installed the program to no avail.
I can still access Nokia Store via my O2 wap access point (priority 2) however as some of the apps I will need to reinstall are quite large I want to do this via Wifi.My browser works correctly through Wifi as does Ovi music. I have tried setting the browser to ask which access point I want to use, however to no avail.Out of interest the other programs that I have noticed do not work like Nokia Store (Mobile data turned off and Wifi turned on) are Shazaam and Weather. Not sure if there is a link.
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Sep 10, 2010
Models having the problem: Nokia E71, E72 Basically, Ovi Store keeps on Loading for sometime then gives me an error of "Unable to connect to Server". This only happens whenever i choose a WLAN connection. However it works fine on packet data connection.I was able to resolve this on my E71 with a workaround, by editing the access point information, and changing the data carrier of my WLAN to Packet data so my phone sees my WLAN as a packet data connection. I tried doing the same on my E72, but it didnt allow me to change the data carrier field.This problem prevents me from enjoying Ovi Store, because Packet data connectivity is more expensive than WLAN here in Saudi Arabia.it seems that many are experiencing the same problem and Many are suggesting to reset and format the phone or re-installing ovi store, but I will not be doing trial and error on my phone which can result in losing valuable data.it seems that Nokia has not provided a cure for this, and I am seriously looking into leaving Nokia for good, till they come up with more reliable and creative phones and services.It seems that Competition has blinded nokia about Quality which me and many others are missing lately.
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Sep 11, 2011
I have the latest (not beta) version of OVI Store on my C7 with Anna and although it was working fine after the update, I tried to connect today and the software confirms "Unable to connect to service".
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Feb 26, 2010
1) OVI STORE CAN'T OPEN - when i click on ovi store, it was ready to launch as it ask for connection (WLAN and Internet)..i have tried all connection but after i one of the connections, the 'LOADING' show up but very long time to wait and suddenly the "unable to connect to server" is show up..all my family's and friend's phone happen the same thing..2) CAN'T ACCESS OVI STORE ACCOUNT USING MY PHONE - after i text in my user name and password and click sign in using my phone, the page is like refresh or reload and i'm not signed in..i keep doing text in my user name and password and click sign in but the same thing happen..but when i sign in using my pc, all is ok and nothing is happen..tell me what should i do because it's make me can't enjoy the ovi store applications.
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Dec 18, 2012
I have a Nokia N8 but don;t have a data package with my provider.I want to connect to various Nokia services through Wifi, but the phone just keeps returning an error saying
"Mobile Data Off - No Connection"
Do I have to change something in settings so the phone connects through Wifi to Nokia Store etc?
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Jun 22, 2012
My husbands Nokia 500 is refusing to connect to the Ovi store over wi-fi, when it will connect to everything else. It's always looking for mobile data and doesn't recognise the wi-fi connection. I didn't know how long this had been happening as he mostly uses his phone for calls and sms but I had upgraded the phone to Belle about 2 months ago....
So today, I re-installed the software on my Nokia C7 (because of a different problem) and now I can't connect to the store on wi-fi either!
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Mar 1, 2012
I am unable to pay with creditcard or phone bill, i am at a loss!
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Jul 24, 2012
i was format my Nokia C7-00 and lost my all apps in my device. After that i am updated my soft but ovi store never installed. i also try to download it from nokia.com but my device unable to installed it. now how can i solve this problem
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Sep 5, 2011
I have just bough Nokia x2-01 handset...Since i am unable to open ovi store which is in built in the handset.Even i am unable to create new account too.Whenever i have tried its shown that connection failed, but i am able to do surfing via opera so it seems that all the internet setting or connectivity is alright.I am getting try again option but it is also waterise so i can not click on it.
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Oct 12, 2011
I cannot remove the Ovi Store application in my nokia E6. I tried to uninstall the Ovi Store however the screen only "refreshes" (the selection of Ovi Store cancels) and nothing else happens.
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Mar 15, 2011
when i log on to ovi app on my e72,it keeps telling me 2 update before i can use it and when i try 2 do so it doesnt work and ovi doesnt open at all.
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May 21, 2011
Since I bought this phone my browser is not loading. I can't load ovi store, it demanded for update but still it refuse to download the update
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Mar 14, 2012
I am unable to install most of the application from nokia store.E.g..: photofunia, talking cat,nokia drop,etc it gives installation error....
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Mar 26, 2011
I am not able to purchase apps from Ovi Store. Its the same in both my 5800 & C7, and has been like this for atleast 3 months.
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Jul 25, 2012
I tried to update to latest Nokia store but when I click on update, it downloads and shows installing but it never completes.Tried after restarting the phone, it only downloads but never installs.
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Feb 24, 2010
Is it impossible to uninstall Ovi Store completely? I installed it on Nokia 5530, now I uninstalled all of it's components but the "OVI Store" button in menu takes me to some kind of application offering OVI Store application update... Before installation of OVI Store app it acted as shortcut to OVI Store website, how can I get this behavior back? Or is my phone FUBAR again?
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Nov 20, 2012
i am unable to download any application in ovi store, download option is nt working
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Oct 3, 2011
Ovi Store has released new updates for E63. When i try to install the update, i'm getting an error. It says "Unknown Error: -12". i tried few times installing the update but failed.
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Sep 29, 2011
I just got my phone back today after being fixed so all my contacts are backed up to Ovi.When I go to sync them it says connection unavailable and when I try sync them from the computer it says it's only partially confisgured.Internet is working on my phone as I can sign into facebook and other sites I use a lot.
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Jun 17, 2012
I restore my nokia X2-02 to factory setting but i cannot connect to internet.
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Oct 22, 2010
I am unable to access Facebook/Twitter through Social application on my Nokia N8. I am getting an "Unable to connect to gateway. Please try again" error. I am using GPRS (not WiFi) and I am able to access internet through the browser, download apps from Ovi etc.. I tried changing the priorities in "destination" of the connection setting, tried all combination. Also, I am unable to update the Social application says "Network is not available. Please try again"Here are some details:software version 011.012custom version 011.012.C03.01social version 1.1.264LOGS1. upTrace.txt -[url]....
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Sep 12, 2012
i have a problem with the Ovi Store! I can t download anything free from the store, only with a help from my notebook and the Nokia suite, so the Ovi doesn´t working on my phone.I can only buy things, but if I would like to download something free, there is the download button, but it is lighter and i can t press it!
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Oct 19, 2010
I have to hard reset my Nokia N8 but now I can't install Ovi Store. I was told that Ovi Store was written in QT and by resetting, I removed the QT Runtime. How do I install these components again?
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May 14, 2011
from the moment I bought my Nokia C3, I have never been able to enter the OVI Store. I have a WIFI conenction at home, so I can enter the internet without problems, only the OVI store does not seem to work.
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Oct 25, 2011
My ovi store inside the phone (X3-02) somehow disappeared after attempting to update it to the latest version. What is the best way to get it back to restore it?
or get it reinstalled in anyway? I know I can still use it, but i just want to know how to get it back..
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Oct 29, 2012
i couldn login into ma Ovi store ! I've proper internet connection but still i couldn sign in I'm gettin tis notification " unable to complete the operation due to connection error "
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Aug 16, 2011
My N8 is running Ovi Store version 2.08.042 but I have not had any notification of a later version and if I go into Ovi Store to try to download the lastest version, it seems to be downloading but then reports a fault.History: Always Nokia since 1994 including Nokia 2140, 7110e, 6150, 6210,6310i, 6230i, N82Current: Nokia N8 (Anna) - and delighted with it!
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Mar 22, 2011
I've been pouring through forums for ages but can't find the answer. I got a new phone on the 18th, a Nokia C3-00, but when I click the ovi store app, it says "a new version of the Ovi Store is available. You must download the update before proceeding." So I click download. It says loading... Then Requesting please wait.. Then download... The "Replace version 1.8.20 with newer version 2.6.0?" so I click yes... "Application source differs from original. Continue?" Yes... "Keep application data?" Yes... Then it comes up with info "Store version 2.6.0, size: .3 MB, Vendor: Nokia, Certificate: Yes, Organization: Nokia, Country code: Note Available. So I press Accept. Requesting please wait... Downloading Store... Wait about 2 minutes and it comes up "Invalid Application" "Ok". And that's it!
This has been **bleep** me off for 4 days. I have tried doing it with Wifi and Local cell internet in 2 different countries, and it still doesn't work. I've tried pressing No when it asks to keep application data. Still doesn't work. I've tried resetting, updating with ovi suite, and updating with nokia SW updater, none of them work!
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Jan 2, 2011
i bought my Nokia C7 a few weeks ago and , suddenly , liek a week ago , the OVI Store stopped working ... I haven´t done any hard resets , nothing of that . I only installed games and apps , and the Qt . When i try to run OVI Store , it shows the " OVI Nokia " screen for like 10 seconds , and return to the phone´s main menu .... i tried uninstalling it from the app manager , but it does nothing when i choose " unisntall " , tried to download the newest ovi store from their page , but the isntallation reaches 100% and returns " installation failed " .
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Jun 21, 2012
Anybody else finding it impossible to access the Nokia Ovi Store I have an N8 but it makes no difference if I try to access the store via my mobile or pc, the end result is the same - It won't connect
I have had 3 Nokias now over the last 5 years all on contract but when my current one runs out in October that's me finished with Nokia! I have had continual problems with Nokia Suite ever since they replaced PC Suite a few years ago in addition to all the problems I've had with the phone (most of whicvh have resulted from various software upgrades) !!
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