Nokia Online Services :: Ovi Social Error - Unable To Connect To Gateway
Oct 22, 2010
I am unable to access Facebook/Twitter through Social application on my Nokia N8. I am getting an "Unable to connect to gateway. Please try again" error. I am using GPRS (not WiFi) and I am able to access internet through the browser, download apps from Ovi etc.. I tried changing the priorities in "destination" of the connection setting, tried all combination. Also, I am unable to update the Social application says "Network is not available. Please try again"Here are some details:software version 011.012custom version 011.012.C03.01social version 1.1.264LOGS1. upTrace.txt -[url]....
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Feb 7, 2012
I have just updated to Nokia Belle and I am having a few issues with Nokia Store (as are a number of other people by the looks of it).
Although I have correctly set up my access points (the update wiped them) and have selected my wifi as the access point with the highest priority, Nokia Store is refusing to connect via WLAN and is giving the warning "mobile data off - no connections made" (this is with mobile data turned off and Wifi on), clearly there is something that is preventing the app using this access point and is sticking to Mobile data only. I have re-installed the program to no avail.
I can still access Nokia Store via my O2 wap access point (priority 2) however as some of the apps I will need to reinstall are quite large I want to do this via Wifi.My browser works correctly through Wifi as does Ovi music. I have tried setting the browser to ask which access point I want to use, however to no avail.Out of interest the other programs that I have noticed do not work like Nokia Store (Mobile data turned off and Wifi turned on) are Shazaam and Weather. Not sure if there is a link.
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Sep 10, 2010
Models having the problem: Nokia E71, E72 Basically, Ovi Store keeps on Loading for sometime then gives me an error of "Unable to connect to Server". This only happens whenever i choose a WLAN connection. However it works fine on packet data connection.I was able to resolve this on my E71 with a workaround, by editing the access point information, and changing the data carrier of my WLAN to Packet data so my phone sees my WLAN as a packet data connection. I tried doing the same on my E72, but it didnt allow me to change the data carrier field.This problem prevents me from enjoying Ovi Store, because Packet data connectivity is more expensive than WLAN here in Saudi Arabia.it seems that many are experiencing the same problem and Many are suggesting to reset and format the phone or re-installing ovi store, but I will not be doing trial and error on my phone which can result in losing valuable data.it seems that Nokia has not provided a cure for this, and I am seriously looking into leaving Nokia for good, till they come up with more reliable and creative phones and services.It seems that Competition has blinded nokia about Quality which me and many others are missing lately.
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Sep 11, 2011
I have the latest (not beta) version of OVI Store on my C7 with Anna and although it was working fine after the update, I tried to connect today and the software confirms "Unable to connect to service".
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Oct 2, 2012
Why My Handphone is not open Social, Social corrupted
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Apr 18, 2012
Several users are reporting connection issues with the social & chat app...
Is there any official explanation concerning this matter?
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Jun 17, 2012
I restore my nokia X2-02 to factory setting but i cannot connect to internet.
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Oct 3, 2011
Ovi Store has released new updates for E63. When i try to install the update, i'm getting an error. It says "Unknown Error: -12". i tried few times installing the update but failed.
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Jun 12, 2012
When I saw facebook app in andriod it was Wow n then i looked at my n8 ((( i closed the app.Nokia people cant u see the difference..¿do something in apps.
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May 10, 2011
Lately I haven't been able to upload photos to twitter using the Social app, I realized it didn't upload them from the photo gallery and tried to do it from the app and got some error and a "try again later" message
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Feb 26, 2010
1) OVI STORE CAN'T OPEN - when i click on ovi store, it was ready to launch as it ask for connection (WLAN and Internet)..i have tried all connection but after i one of the connections, the 'LOADING' show up but very long time to wait and suddenly the "unable to connect to server" is show up..all my family's and friend's phone happen the same thing..2) CAN'T ACCESS OVI STORE ACCOUNT USING MY PHONE - after i text in my user name and password and click sign in using my phone, the page is like refresh or reload and i'm not signed in..i keep doing text in my user name and password and click sign in but the same thing happen..but when i sign in using my pc, all is ok and nothing is happen..tell me what should i do because it's make me can't enjoy the ovi store applications.
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Jan 14, 2012
i installed the new nokia social 1.4.481 from nokia store today....it get installed but i can't log in to any social network...it keep give me error "unable to connect to gateway.try again later".....i tried restart but it still persist.
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Dec 18, 2012
I have a Nokia N8 but don;t have a data package with my provider.I want to connect to various Nokia services through Wifi, but the phone just keeps returning an error saying
"Mobile Data Off - No Connection"
Do I have to change something in settings so the phone connects through Wifi to Nokia Store etc?
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Sep 29, 2011
I can't connect my phone via Bluetooth I can connect it via USB so good but the option of Bluetooth disabled
my system info is :
Nokia Ovi Suite 3.1.1.90PC Connectivity Solution 11.4.21.0Connectivity Cable Driver 7.1.45.0Nokia Ovi Suite Software Updater 2011.7.0.61004Maps Service API 4.0.28.3Nokia mPlatform 2.7.72Ovi Desktop Sync Engine 1.4.4.57Operating system:Microsoft Windows 7 32-bit Edition, Service Pack 1Language: EnglishDetected internet browsers:- Microsoft Internet Explorer 9.0.8112.16421 (Default browser)- Mozilla Firefox 7.0Detected Bluetooth stacks:- Microsoft (Version: 6.1.7600, Build: 16385), ActiveDetected USB drivers:- Default Hub Driver for USB 6.1.7600.16385- USB Modem Driver 6.1.7601.17514- EHCI eUSB Miniport Driver 6.1.7601.17591
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Oct 30, 2011
try to connect nokia ovi stores using the store icon but it gives meerror massege saying "there was a problem opening this page.it could be a lost connection or a slow network.check your connectionor try again later". all my internet connection is ok. i have 3.5G connection.
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Jun 22, 2012
My husbands Nokia 500 is refusing to connect to the Ovi store over wi-fi, when it will connect to everything else. It's always looking for mobile data and doesn't recognise the wi-fi connection. I didn't know how long this had been happening as he mostly uses his phone for calls and sms but I had upgraded the phone to Belle about 2 months ago....
So today, I re-installed the software on my Nokia C7 (because of a different problem) and now I can't connect to the store on wi-fi either!
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Sep 21, 2011
after updating my n8 to symbian Anna i can no longer use Ovi store, maps, my email wont connect either and fm transmitter will not load at all. There may be other apps that no longer run. After all you've sold me this piece of rubbish and have now made it even worse.
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Dec 29, 2012
When i an downloading any of the app from the nokia store it is blinking "certificate not in phone or sim"
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Sep 3, 2011
I am very happy with my New E7 however after the Anna update I am no longer able to log into the Ovi store. I get the following error when trying to log in "Unable to complete the operation due to a connection error. Please try again later"
I cannot download or log in. Everything else is working just great its just the store which is starting to prove troublesome. I can access the store with the same user account on my computer.. Its just from my phone..
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Jul 5, 2012
I Purchased it a month ago. Installation Error appears every time. I Followed instructions many times with no joy. I have tried to leave a review but clicking on it doesn't go anywhere and nobody else has left one either.
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Jun 30, 2012
More than 2 weeks appears error #400 when I'm trying to download apps from ovi store to my C5-00 MP5. I have reinstalled Nokia Suite and tried for many times. Still the same error, what to do with that? (My browser IS online.) Opening Ovi Store in Nokia Suite doesn't work too.
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Sep 30, 2011
i even couldnt load the ovi store successfully! i can load it now but when i hv selected a app to dl, download error existed although the downloading process is nearly finished!i hv updated to Anna for 2 months, and i hv tried many methods so as to solve the problem but seems that all of them are not work! really confusing!
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Oct 18, 2010
I bought The Sims 3 HD game in ovi store on my Nokia N8 (symbian^3). When the transaction was confirming i saw an error that the verification with server has failed but i get 2 sms messages with "Thank you for buying...". In sms i can read my transaction code but i still cant download my game and i LOST MY MONEY !
What can i do to get back my money or get the game ?
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Oct 19, 2011
I'm using Nokia 5233 and getting "installation failed" error every time i download any game from Ovi store. I have done hard reset and soft reset for phone thinking it would fix this but all in vain.
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Jul 18, 2010
I can download the software but when I want to install it, it refuses. Always get the info:Microsoft Visual C++ Runtime Library and than Program: C:.. This application has requested the runtime to terminate it in an unusual way.
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Dec 25, 2011
i have a nokia 700, after exploring it and trying all its contents, i now know you can download the application "Ovi Store" directly from the phone using Wi-fi. Ok, i did it, now i press it to install. The installation progress bar shows up and fills up, then a message saying: "Impossible to Install"
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Mar 1, 2012
I am unable to pay with creditcard or phone bill, i am at a loss!
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Apr 3, 2011
After restore factory setting can't install ovi stor when I open it I download but when I install it I find message unable install I tray many time?
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Mar 6, 2010
I am facing problem logging into my acc.Everytime i start the nokia OVI player,it states signing on the acc and then it says cannot sign in automatically.
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Mar 18, 2011
I am unable to purchase a game 'Ferrari Revolution 2' using my phone bill.When it takes me to the purchase page, the phone bill option is not available. Meaning that I can't select this option.
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