Online Services :: Cannot Connect To Nokia Ovi Stores After Updating
Oct 30, 2011
try to connect nokia ovi stores using the store icon but it gives meerror massege saying "there was a problem opening this page.it could be a lost connection or a slow network.check your connectionor try again later". all my internet connection is ok. i have 3.5G connection.
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Sep 1, 2011
When I open the Ovi Store, it doesn't show me updates for installed apps - even though I can confirm that the version in the Store is higher than the one I've got installed.This is on a Nokia C7
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Aug 9, 2012
after updating to bell i lost my all data like , videos, music, & images i want them back what i should do for it.
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Sep 26, 2012
i cudnt download apps from my ovi store after i updated it to its latest version. Its signin function is not working and i cudnt update my softwares and apps
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Aug 20, 2011
I have recently checked the software updater on my nokia N8-00 to see that there is an update that can only be updated through the ovi suite, so I duely download it set it up and too my surprise I get an this error. I have restarted my computer inutile times and the ovi suite is the latest as it was only downloaded yesterday, I have also tried the download with my firewall turned off and still get this error.
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Oct 8, 2011
I Have a problem in using ovi from my N8 Mobile.when i trying to open ovi store its gives me endless loading screen i tried to restore factory settings , updating software & remove and re-install Ovi Store But nothing works and now after getting version 2.12.042 when i trying to uninstall it i got error "Remove Canceled"what should i do ?
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Dec 18, 2012
I have a Nokia N8 but don;t have a data package with my provider.I want to connect to various Nokia services through Wifi, but the phone just keeps returning an error saying
"Mobile Data Off - No Connection"
Do I have to change something in settings so the phone connects through Wifi to Nokia Store etc?
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Sep 29, 2011
I can't connect my phone via Bluetooth I can connect it via USB so good but the option of Bluetooth disabled
my system info is :
Nokia Ovi Suite 3.1.1.90PC Connectivity Solution 11.4.21.0Connectivity Cable Driver 7.1.45.0Nokia Ovi Suite Software Updater 2011.7.0.61004Maps Service API 4.0.28.3Nokia mPlatform 2.7.72Ovi Desktop Sync Engine 1.4.4.57Operating system:Microsoft Windows 7 32-bit Edition, Service Pack 1Language: EnglishDetected internet browsers:- Microsoft Internet Explorer 9.0.8112.16421 (Default browser)- Mozilla Firefox 7.0Detected Bluetooth stacks:- Microsoft (Version: 6.1.7600, Build: 16385), ActiveDetected USB drivers:- Default Hub Driver for USB 6.1.7600.16385- USB Modem Driver 6.1.7601.17514- EHCI eUSB Miniport Driver 6.1.7601.17591
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Jun 22, 2012
My husbands Nokia 500 is refusing to connect to the Ovi store over wi-fi, when it will connect to everything else. It's always looking for mobile data and doesn't recognise the wi-fi connection. I didn't know how long this had been happening as he mostly uses his phone for calls and sms but I had upgraded the phone to Belle about 2 months ago....
So today, I re-installed the software on my Nokia C7 (because of a different problem) and now I can't connect to the store on wi-fi either!
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Sep 21, 2011
after updating my n8 to symbian Anna i can no longer use Ovi store, maps, my email wont connect either and fm transmitter will not load at all. There may be other apps that no longer run. After all you've sold me this piece of rubbish and have now made it even worse.
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Feb 7, 2012
I have just updated to Nokia Belle and I am having a few issues with Nokia Store (as are a number of other people by the looks of it).
Although I have correctly set up my access points (the update wiped them) and have selected my wifi as the access point with the highest priority, Nokia Store is refusing to connect via WLAN and is giving the warning "mobile data off - no connections made" (this is with mobile data turned off and Wifi on), clearly there is something that is preventing the app using this access point and is sticking to Mobile data only. I have re-installed the program to no avail.
I can still access Nokia Store via my O2 wap access point (priority 2) however as some of the apps I will need to reinstall are quite large I want to do this via Wifi.My browser works correctly through Wifi as does Ovi music. I have tried setting the browser to ask which access point I want to use, however to no avail.Out of interest the other programs that I have noticed do not work like Nokia Store (Mobile data turned off and Wifi turned on) are Shazaam and Weather. Not sure if there is a link.
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Sep 10, 2010
Models having the problem: Nokia E71, E72 Basically, Ovi Store keeps on Loading for sometime then gives me an error of "Unable to connect to Server". This only happens whenever i choose a WLAN connection. However it works fine on packet data connection.I was able to resolve this on my E71 with a workaround, by editing the access point information, and changing the data carrier of my WLAN to Packet data so my phone sees my WLAN as a packet data connection. I tried doing the same on my E72, but it didnt allow me to change the data carrier field.This problem prevents me from enjoying Ovi Store, because Packet data connectivity is more expensive than WLAN here in Saudi Arabia.it seems that many are experiencing the same problem and Many are suggesting to reset and format the phone or re-installing ovi store, but I will not be doing trial and error on my phone which can result in losing valuable data.it seems that Nokia has not provided a cure for this, and I am seriously looking into leaving Nokia for good, till they come up with more reliable and creative phones and services.It seems that Competition has blinded nokia about Quality which me and many others are missing lately.
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Sep 11, 2011
I have the latest (not beta) version of OVI Store on my C7 with Anna and although it was working fine after the update, I tried to connect today and the software confirms "Unable to connect to service".
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Jan 27, 2012
What to do when my nokia 5800 express music is not getting connected with nokia store ?
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Jun 17, 2012
I restore my nokia X2-02 to factory setting but i cannot connect to internet.
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Oct 22, 2010
I am unable to access Facebook/Twitter through Social application on my Nokia N8. I am getting an "Unable to connect to gateway. Please try again" error. I am using GPRS (not WiFi) and I am able to access internet through the browser, download apps from Ovi etc.. I tried changing the priorities in "destination" of the connection setting, tried all combination. Also, I am unable to update the Social application says "Network is not available. Please try again"Here are some details:software version 011.012custom version 011.012.C03.01social version 1.1.264LOGS1. upTrace.txt -[url]....
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Feb 26, 2010
1) OVI STORE CAN'T OPEN - when i click on ovi store, it was ready to launch as it ask for connection (WLAN and Internet)..i have tried all connection but after i one of the connections, the 'LOADING' show up but very long time to wait and suddenly the "unable to connect to server" is show up..all my family's and friend's phone happen the same thing..2) CAN'T ACCESS OVI STORE ACCOUNT USING MY PHONE - after i text in my user name and password and click sign in using my phone, the page is like refresh or reload and i'm not signed in..i keep doing text in my user name and password and click sign in but the same thing happen..but when i sign in using my pc, all is ok and nothing is happen..tell me what should i do because it's make me can't enjoy the ovi store applications.
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Jun 5, 2012
while buffering,i m just Fed-up with this message."unable to connect to server, not enoughbandwidth"
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Dec 20, 2011
con i pay using Sim card?
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Jan 23, 2012
It says service currently unavailable...it's been like this for over a day now. Is something wrong? However on my pc I can log in just fine...as that's how I'm here right now. But why not on my phone? I just got a N9 since last week. If I can't log in, I can't seem to access the GPS.
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Nov 10, 2012
I can't download anything from my Nokia C5-03. Whenever i click download, it just says unable to download. i download many things evreyday from internet.
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Dec 21, 2011
It's been a while since I've made use of Nokia store, and now once again I wanted to download some music and what emerges: my credit of almost 80 euro is all gone. I feel pretty cheated at nokia I now suddenly have nothing anymore. Thought my money was safe with you?
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Jun 17, 2012
Streaming is not possible in my nokia X2-02,is it because of software or hardware? If it is software can device update fix it?
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Jun 25, 2011
I have a nokia astound, C7 and I can't download any app, I have been trying to look for answers but couldn't find any, already sent messages to - support, don't have a solution yet every time I try to download an app I get an "error" message in red,
My son and I have identical cell phones, he has no problem, I compared his OVI account and mine and they look the same..
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Apr 2, 2012
I hve noki ax7 madi in korea,i wanna off 3g and consevere battery life, bt it hve only 3g and dual mode.how can I disble
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Aug 31, 2012
Cant download anything
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Sep 12, 2012
i have a problem with the Ovi Store! I can t download anything free from the store, only with a help from my notebook and the Nokia suite, so the Ovi doesn´t working on my phone.I can only buy things, but if I would like to download something free, there is the download button, but it is lighter and i can t press it!
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Oct 19, 2010
I have to hard reset my Nokia N8 but now I can't install Ovi Store. I was told that Ovi Store was written in QT and by resetting, I removed the QT Runtime. How do I install these components again?
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Jan 16, 2012
I cannot access my ovi mail account. It said that "Your account is locked." I tried to reset the password but still my account is locked.
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May 14, 2011
from the moment I bought my Nokia C3, I have never been able to enter the OVI Store. I have a WIFI conenction at home, so I can enter the internet without problems, only the OVI store does not seem to work.
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Jun 17, 2011
My cellphone E63 does not have any in built games.However other nokia models are having at least 1 in built game.I want to use any game of those for my cell.I have downloaded some games from OVI. But all games give me pop ups during the game and those games are not worth playing. I mean nokia games quality is high. kindly provide me some free games with no popups inside.
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