Nokia Online Services :: N8 / Symbian Anna Update - OVI Store Stopped Working
Aug 26, 2011
I updated to symbian Anna today and my OVI store stopped working. So I try to click the icon and my browser opens up and takes me to the site to download the sis file. Once downloaded, the install starts. It gets to a point with a green bar and says : "This could take a few minutes" then it just closes. When I go to the OVI icon in the menu, it does the same thing again: Opens the browser and goes to the page for download..
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Aug 29, 2011
After much waiting, I finally got to upgrade my E7 to Symbian Anna, everything is perfect but there is one flaw.All of the new-look icons have appeared except for the one for the OVI Store, it still shows the shopping-bag-type-thing that was the icon pre-Anna(I tried to re-install the software via. PC Suite, the problem still persists)
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Aug 30, 2011
i have tried many times to update to anna however is came out an error code 12014. and then after i have reinstalled the ovi suite i came ot a different error code 12017 Nokia Ovi Suite version is 3.1.1.85
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Aug 18, 2011
Anyone else having issue trying to open the ovi store after doing the firmware update to ANNA?
when i hit ovi store icon, the welcome screen loads up really fast but the appliction does nothing expect saying 'LOADING' I have performed a 'delete data and restore' this does not fix the issue. also trying to uninstal over gets you the fingers 'REMOVING CANCLED'
Nokia N95Nokia 5800 XMENokia X6Nokia N8Nokia 3210e Ollld Skool
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Sep 3, 2011
I did a hard reset thru the menu settings and downl and install anna 1+2 again but ovi store still keeps on loading, what else can i do?
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Nov 2, 2011
Since updating the OS to Anna on E7 the touchscreen on the Ovi Store application doesn't function. That makes it impossible to select applications etc or even exit the application.
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Sep 21, 2011
after updating my n8 to symbian Anna i can no longer use Ovi store, maps, my email wont connect either and fm transmitter will not load at all. There may be other apps that no longer run. After all you've sold me this piece of rubbish and have now made it even worse.
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Aug 31, 2011
Non of the apps and not even themes are able to install from ovi store after updating my N8 to anna today. The apps download just fine but when it gets to the installation part it results in an installation error.My N8 product code 059c640I have already done a hard reset 2 times together with a full format of my mass memory and memory card before resetting and then after installation process I updated everything through ovi suite and mobile update tool OTA again. What can i do?
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Aug 27, 2011
I m fed up with my Nokia N8 New Anna Symbian Software as after updating to it, i m unable to use Ovi Store. It gets stucks on My Stuff Page..... I gave my N8 to nokia care 3 times regarding this problem, each time they format it. Reinstall Anna and Ovi. But still the same problem. Infact I deleted my Ovi Account 3 times and made a new one 4th time.... I thought may be this problem is because of that, as i have download History in those account. I Have tried all possible Tricks and Methods posted on This Nokia Support Forum. I have tried the Following Tricks and methods:
1. Reinstalling Anna and Ovi.
2. Istalling Ovi Store manually by unsinstalling it.
3. Updating Ovi Store form version 2.12.042 to 2.12.043
4. Manually Installing all QT files.
5. Deleted my 3 Ovi Account and created 4th Account.
But still the same problem. M trying these all since last 5 days continuously...
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Sep 1, 2011
I normally sync the agenda between outlook 2003 and C7 with Ovi-suite.After update to symbian Anna it doesn't work.Strange is that Ovi suite gives the number of events that did not sync.So he can recognize them, but can't sync.
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Nov 19, 2011
why i can't go to the ovi store ,ovi music,ovi social and the ovi chat !!!???Why that is happening with me when i go to any of this they tell me ''this service is not available in your are'' am living in syria wich is IN the middle east so why?
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Apr 21, 2011
i bought a new nokia E7-00 but the problem is my ovi store is not working.its written could not connect or service not available.
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Aug 16, 2011
My N8 is running Ovi Store version 2.08.042 but I have not had any notification of a later version and if I go into Ovi Store to try to download the lastest version, it seems to be downloading but then reports a fault.History: Always Nokia since 1994 including Nokia 2140, 7110e, 6150, 6210,6310i, 6230i, N82Current: Nokia N8 (Anna) - and delighted with it!
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Mar 22, 2011
I've been pouring through forums for ages but can't find the answer. I got a new phone on the 18th, a Nokia C3-00, but when I click the ovi store app, it says "a new version of the Ovi Store is available. You must download the update before proceeding." So I click download. It says loading... Then Requesting please wait.. Then download... The "Replace version 1.8.20 with newer version 2.6.0?" so I click yes... "Application source differs from original. Continue?" Yes... "Keep application data?" Yes... Then it comes up with info "Store version 2.6.0, size: .3 MB, Vendor: Nokia, Certificate: Yes, Organization: Nokia, Country code: Note Available. So I press Accept. Requesting please wait... Downloading Store... Wait about 2 minutes and it comes up "Invalid Application" "Ok". And that's it!
This has been **bleep** me off for 4 days. I have tried doing it with Wifi and Local cell internet in 2 different countries, and it still doesn't work. I've tried pressing No when it asks to keep application data. Still doesn't work. I've tried resetting, updating with ovi suite, and updating with nokia SW updater, none of them work!
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Oct 27, 2011
I updated to the new ovi store version but after i updated it it doesnt work it says ovi store cannot connect
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Mar 15, 2011
when i log on to ovi app on my e72,it keeps telling me 2 update before i can use it and when i try 2 do so it doesnt work and ovi doesnt open at all.
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Dec 27, 2011
for a very long time I've been searching for a working OVI Store application for my (Don't kill me now!) Sony Ericsson Satio phone (Jailbreaked), which runs exactly the same OS as the Nokia 5800, Symbian S60V5. It is such a pity that I cant find any applications for my SE ANYWHERE, so I've tried numerous versions of the Ovi Store in my phone. One of them started up, but told me "Resource not exist" when I tried clicking something, one of them didn't start at all, and most of them were unable to install.
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Jul 25, 2012
I tried to update to latest Nokia store but when I click on update, it downloads and shows installing but it never completes.Tried after restarting the phone, it only downloads but never installs.
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Oct 3, 2011
Ovi Store has released new updates for E63. When i try to install the update, i'm getting an error. It says "Unknown Error: -12". i tried few times installing the update but failed.
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Jun 22, 2012
Apps like Molome, FlickrUp, LinkedIn etc comes under updates available section even after updating them!!
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May 24, 2011
ihave just installed nokia belle on e7 but unfortunatelly ovi store stopped working. Every time it results in ""connection failed"" while web broser and other applications pre installed nokia belle are working. After belle all application downloaded through nokia suit results ""connection failed"" i have reinstalled ovi store with QT 4.7 but its still not working?
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Aug 26, 2012
i have just installed nokia belle on e7 but unfortunately ovi store stopped working. Every time it results in ""connection failed"" while web broser and other applications pre installed nokia belle are working. After belle all application downloaded through Nokia suit results ""connection failed"" i have reinstalled ovi store with QT 4.7 but its still not working?
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Nov 14, 2011
the new update Nokia store 3.16.036 is still beta or stable version...
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Aug 29, 2011
I have been trying to fix following two problems from past one week by going through various posts in this forum, but nothing has helped yet. I am hoping that brains in this forum can help me fix my issues.
After update to Symbian Anna
1) OVI store is not working. I am able to open ovi store and see apps but moment I click on download.. it just hangs there.I have tried installling QT files as mentioned in the forum I download QT files from Nokia which were in .sisx format. I am not able to install them either by directly copying in phone or via Ovi suite.I am getting Error 300.
2) Google Maps is not working. I have installed it multiple times. When I click on Google Maps to open it , a blank window comes and it closes automatically.
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Mar 2, 2012
How can I update symbian anna to belle! I have x7 and ovi 3.3.86 shows no updates available!
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Aug 19, 2011
It seems I can only pinch zoom some sites but not others. For example I can't increase the font size or zoom into yahoo.com, but I could before the Anna update.
And still no automatic resizing on zoomable sites either!
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Sep 8, 2011
I updated to Anna on an N8 during the first days of the release and I'm still enjoying my phone.
Firstly, Swype isn't working on my phone, it has never worked before and i was hoping it would with the Anna update but it still doesn't. Whenever I install the App, my phone freezes, i can't open anything that requires use of the Keyboard(Messages, Conversations, WhatsApp). The phone just keeps quite until I uninstall Swype.
Secondly, When you use Grid, there is an icon called Signal Boost, when opening it, it says System error... Not sure if anyone has ever experienced this.
Lastly (for now), are we supposed to purchase Shazam and QuickOffice 7 or a plan is being made to have an update that allows full access to both the apps in the near future? N8-00,Galaxy Tab 10.1
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Apr 21, 2010
After an update of Ovi Store it doesn't work on my N97? It starts but when trying to accept the terms and log in, always some error? I updated it after hard reset a week ago and no Ovi Store with N97 since then. With my other phones it works. Anyone else has the same problem? Perhaps I should try to hard reset again. I have N900, N97, E75, N95, Samsung Ultra Touch and iPhone, and N97 is the one I carry with me. It has great features that cannot be loaded afterwards if they are missing from a device (like great camera, video calls, fm-transmitter...).
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Oct 2, 2011
I downloaded the Symbian Anna and honestly, it's not as great as it's been made out to be!Now I want to revert to the earlier S3 version and am unable to do so! What can be done to regain the old version of the OS?
I tried a Restore to factory settings from the phone, but it just goes back to factory settings with ANNA, how do I change the OS back to the earlier one?
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Dec 18, 2012
I have a Nokia N8 but don;t have a data package with my provider.I want to connect to various Nokia services through Wifi, but the phone just keeps returning an error saying
"Mobile Data Off - No Connection"
Do I have to change something in settings so the phone connects through Wifi to Nokia Store etc?
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Sep 12, 2012
i have a problem with the Ovi Store! I can t download anything free from the store, only with a help from my notebook and the Nokia suite, so the Ovi doesn´t working on my phone.I can only buy things, but if I would like to download something free, there is the download button, but it is lighter and i can t press it!
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