Nokia Online Services :: Apps Not Installing After Anna Update?
Aug 31, 2011
Non of the apps and not even themes are able to install from ovi store after updating my N8 to anna today. The apps download just fine but when it gets to the installation part it results in an installation error.My N8 product code 059c640I have already done a hard reset 2 times together with a full format of my mass memory and memory card before resetting and then after installation process I updated everything through ovi suite and mobile update tool OTA again. What can i do?
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Aug 30, 2011
i have tried many times to update to anna however is came out an error code 12014. and then after i have reinstalled the ovi suite i came ot a different error code 12017 Nokia Ovi Suite version is 3.1.1.85
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Sep 21, 2011
after updating my n8 to symbian Anna i can no longer use Ovi store, maps, my email wont connect either and fm transmitter will not load at all. There may be other apps that no longer run. After all you've sold me this piece of rubbish and have now made it even worse.
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Aug 18, 2011
Anyone else having issue trying to open the ovi store after doing the firmware update to ANNA?
when i hit ovi store icon, the welcome screen loads up really fast but the appliction does nothing expect saying 'LOADING' I have performed a 'delete data and restore' this does not fix the issue. also trying to uninstal over gets you the fingers 'REMOVING CANCLED'
Nokia N95Nokia 5800 XMENokia X6Nokia N8Nokia 3210e Ollld Skool
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Sep 3, 2011
I did a hard reset thru the menu settings and downl and install anna 1+2 again but ovi store still keeps on loading, what else can i do?
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Aug 27, 2011
I m fed up with my Nokia N8 New Anna Symbian Software as after updating to it, i m unable to use Ovi Store. It gets stucks on My Stuff Page..... I gave my N8 to nokia care 3 times regarding this problem, each time they format it. Reinstall Anna and Ovi. But still the same problem. Infact I deleted my Ovi Account 3 times and made a new one 4th time.... I thought may be this problem is because of that, as i have download History in those account. I Have tried all possible Tricks and Methods posted on This Nokia Support Forum. I have tried the Following Tricks and methods:
1. Reinstalling Anna and Ovi.
2. Istalling Ovi Store manually by unsinstalling it.
3. Updating Ovi Store form version 2.12.042 to 2.12.043
4. Manually Installing all QT files.
5. Deleted my 3 Ovi Account and created 4th Account.
But still the same problem. M trying these all since last 5 days continuously...
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Nov 2, 2011
Since updating the OS to Anna on E7 the touchscreen on the Ovi Store application doesn't function. That makes it impossible to select applications etc or even exit the application.
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Sep 1, 2011
I normally sync the agenda between outlook 2003 and C7 with Ovi-suite.After update to symbian Anna it doesn't work.Strange is that Ovi suite gives the number of events that did not sync.So he can recognize them, but can't sync.
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Aug 26, 2011
I updated to symbian Anna today and my OVI store stopped working. So I try to click the icon and my browser opens up and takes me to the site to download the sis file. Once downloaded, the install starts. It gets to a point with a green bar and says : "This could take a few minutes" then it just closes. When I go to the OVI icon in the menu, it does the same thing again: Opens the browser and goes to the page for download..
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Aug 29, 2011
After much waiting, I finally got to upgrade my E7 to Symbian Anna, everything is perfect but there is one flaw.All of the new-look icons have appeared except for the one for the OVI Store, it still shows the shopping-bag-type-thing that was the icon pre-Anna(I tried to re-install the software via. PC Suite, the problem still persists)
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Jun 22, 2012
Apps like Molome, FlickrUp, LinkedIn etc comes under updates available section even after updating them!!
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Jul 18, 2010
I can download the software but when I want to install it, it refuses. Always get the info:Microsoft Visual C++ Runtime Library and than Program: C:.. This application has requested the runtime to terminate it in an unusual way.
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Dec 12, 2011
When I open ovi store it says INSTALLING and then closes. I have Nokia 5230 with 51.0.002
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Dec 10, 2012
i can't open installed apps in my apps mngr Nokia 5230, what should i do?
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Aug 29, 2011
I just bought a new phone, it's a C3-00 and I've downloaded all the updates there were available and I wanted to download apps such as "whatsapp" or "facebook" or "twitter"and everytime i start downloading it it stops and says "failed application" and I just don't know why.
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May 7, 2012
Whenever I use one or more applications my mobile is getting restarted, I couldnt open the camera bcoz it always shows this message "general memory full please close some applications" even though there is no app. running on the phone..
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Oct 4, 2011
so i had a mountain of trouble with my phone and ovi store after update but i am finally back up and running but for some reason i can't download certain apps like fmobi for example it downloads till the point it says finalizing then says cancelling download i have tried everything
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Sep 12, 2010
I formatted my memory card and did a factory reset on my phone. So all my downloaded apps from Ovi Store are gone now from MC.Now when i go to Ovi store to redownload those apps, download button is grayed out. So how can i re-download these apps?
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Sep 8, 2011
OVI "my selections" (or my stuff, whatever the name in Engish) is showing some of the SW I downloaded, but not all of them. In particular, most of the games I downloaded for free in July to NOkia special offer (Summer gaming or stg like that) are not showing up, neither on the phone, nor on the website.
Weird enough, if I have ovi store up&running on the phone and if I go to each of these game in ovi store, it says "installed" and "launch" and if I launch (it works) then look back in ovi store, it appears in Mu Selection list. But as soon as I step out ovi and get back again, it does not show anymore..
Is it normal behavior ? (weird..) In case I want to temporarily uninstall or if I need to do hard reset of phone) some of these games that I got for free to "July only" offer, does it mean I won't be able to download them for free again ?
NB: I tried to uninstall OVI store, but got the "uninstalled cancelled" message.. I updated to Anna last week, but I can't remember if all apps were showing in my selection beforehands.
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Oct 4, 2012
I have a C6-01 and maybe I'll buy a Nokia 700 or 701. I have bought a number of apps on Nokia Store for my C6-01, since I bought it on June 2011. if I buy a new phone, will I have to buy all the apps again?
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Sep 1, 2011
When I open the Ovi Store, it doesn't show me updates for installed apps - even though I can confirm that the version in the Store is higher than the one I've got installed.This is on a Nokia C7
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Dec 14, 2012
I am unable to download apps from nokia store via nokia 6300 . When i click on download button 'no certificate on phone or sim' appears.
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Apr 8, 2012
i can't download the apps from ovi store. i've reinstalled nokia suite and the phone software, but it was for nothing.
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Feb 20, 2012
I just got a new Nokia 6700 Slide and I went to Ovi, opened an account and bought and paid for an app (Best Timer) to my phone yesterday. I got a text acknowledging my payment and I assumed that the app had been sent to my phone but still today I can't find where the app has gone.?
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Jun 15, 2012
How to download Store apps without certificates?
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Mar 26, 2011
I am not able to purchase apps from Ovi Store. Its the same in both my 5800 & C7, and has been like this for atleast 3 months.
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Jun 30, 2010
it has been a while that i am not able to see or download any paid apps on ovi store. why do you think is that? i can not even find Internet app on ovi when i search for it. i can only see free apps.
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Apr 18, 2012
Top apps not working on my n8 after hart reset
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Jan 28, 2012
i find apps like fmobi,facinate in ovi store! But nt wrking aftr instalation
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Sep 6, 2011
i am not able to download apps using 5233 handset. It either fails to download from Ovi store or gives me a certificate error "contact application supplier".
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Aug 16, 2011
My N8 is running Ovi Store version 2.08.042 but I have not had any notification of a later version and if I go into Ovi Store to try to download the lastest version, it seems to be downloading but then reports a fault.History: Always Nokia since 1994 including Nokia 2140, 7110e, 6150, 6210,6310i, 6230i, N82Current: Nokia N8 (Anna) - and delighted with it!
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