Nokia Nseries :: Ovi Suite Error "Could Not Sign In"
Apr 3, 2011
I have latest Nokia Ovi Suite vs. 3.0.0.290 on my PC (XP SP3) and desktop Nokia Ovi Suite keeps giving me the following error every time I try to Sign into Ovi
"Could not sign in. Nokia Ovi Suite could not connect to the Nokia account server. Make sure the internet connection is working properly and try again."
My internet is connected! I manually sign into Ovi.com with no problem. No proxies or anything like that. I have repaired and re-installed the Nokia Ovi Suite on my PC several times and updated expired certificates as was recommended in some threads here. Still no luck! it used to work like a charm before
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Jun 20, 2010
I am not able to sign into Ovi, from the Nokia Ovi Suite. Every time I try doing that it would tell make sure the internet connection is working properly and try again(see attachment). This is ridiculous, I am always connected to the internet using wifi.
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.21.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 7.0.5730.13 (Default browser)
- Mozilla Firefox 3.6.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.5.0, Build: 3208)
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Aug 1, 2012
Recently my 700 phone as weird problem. When I connect the data cable with PC nothing happens. The nokia suite or data transfer, media etc., nothing works. The connection manager usb shows not connected. I tried soft reset, restart etc but nothing works. The data cable is ok, I checked on my another 603.
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Apr 8, 2010
i'm using the PC Ovi suite and am unable to sign into the ovi network.The error message says there is no internet connection.
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Feb 19, 2010
My wife accidently going through her contacts went to the very top where there's a drop down menu for Phone or Contacts. It went to Contacts. Now whenever she goes to her contacts a message pops up saying Sign In or Sign Up to OVI. She's been on the phone now with Nokia for 2 hours trying to resolve.Anyone out there have any ideas?
And by the way, are other brands of phones this bad, what with setting up loops like this can't be broken. Or, like what I've read here and elsewhere, all the problems with the Lock Code? I mean, it seems Nokia needs to go back to the drawing board and work on their user interface.
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Jul 6, 2010
Does anyone know what address the sign in page takes you too? When i click sign in it comes up with an error "COULD NOT SIGN IN" ."NOKIA OVI SUITE COULD NOT CONNECT TO THE NOKIA ACCOUNT SERVER. MAKE SURE INTERNET CONNECTION IS WORKING PROPERLY AND TRY AGAIN".So if possible does anyone know what it is so i can have the exceptions allowed on my work PC.
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Oct 13, 2011
After the recent update on my N8 every morning when I turn it on the Ovi register/login/later reminder comes up and won't go away till I respond, I don't want to have that every time and I don't want to wait while it goes through the 'oh you don't want to? oh I will try to connect anyway' routine.
Its driving me nuts can I switch that off?
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Jul 7, 2010
I tried signing in over and over but it keeps saying operation could not be completed due to an error. my account name and pass is correct, i tried signing in to the ovi store on the website on the computer and it works. but i try signing in to the ovi store app, it comes up with an error
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Mar 27, 2012
Quite a while, I can't sign in on facebook on my Nokia n97 mini. I have a widget installed at the startpage. When I try to sign in a window appears with: Error occurred An unrecoverable error occurred. It might help to reboot device. But it does not! On my PC however I can easily log in.
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Feb 9, 2012
i have install skype v2.1.23 for belle , i was able to lunch the app but unable to sign in, it just stuck at there.
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Jun 5, 2012
My nokia c5-03 is having trouble to sign in to the facebook using the built in app, everytime I launch the application it ask me to restart my phone so that it'll work again, so I've restarted over 10 times but it's still not working. How to make this application to work again? What I've tried is reinstall my phone software, but it's not working at all, and it's slowing down my phone.
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Oct 29, 2012
I am wondering what does satellite dish sign on the top of the screen on my Nokia 603 phone is for? I could not find any explanation on userbook.
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Apr 8, 2011
The N8 is supposed to be used with OVI Suite, but if possible, I'd also like to be able to use it with PC Suite. The latest version of PC Suite won't allow this (not compatible) but an older version seems to accept the N8. I saw in a discussion at Nokia Beta Labs that I can also install a late version of PC Suite. It's 32.2 megs in size. (The newer versions of PC Suite install on my computer, but tell me to use OVI Suite for my N8.)
With the version I downloaded from hotshare installed, PC Suite recognized my N8. It also displayed a message saying PC Suite must be updated to support new features, and told me to click on "help" and then the update link. I did that, and the next message was "Do you want to install PC Suite on your mobile phone (N8-00)?"
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Aug 30, 2010
I can acess internet but whenever I want to sign in on any web page, I cannot sign in as it shows Page load error. This happen for all webs grom Google, ovi, yahoo, facebook & etc. i can browse the page except signing. Please do help me. Is there any security setting or anything to configure in the setting.
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Mar 8, 2012
My screen has is blacked out.I have downloaded and installed nokia suite 3.386. I want to save my contacts and messages to the computer.
I tried connecting the phone with the usb but because I dont see anything I cannot make the right choice. post a step by step guide which will enable me to connect my phone to the pc suite.
E.g (1. Click the menu, 2. then click left soft key. 3. then go down 3 times.)
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Jan 13, 2011
i m charging my n97 mini via usb. the light on the side is on but the screen is black. Is something supposed to happen on the screen? and its not being recognized in ovi suite.
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Oct 30, 2012
I am not able to copy all the inbox messages from nokia PC Suite to my nokia 808. When i am trying to copy the messages saved/synced with nokia PC Suite back to my mobile, only some messages are getting copied back to mobile and some are not getting copied.
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Sep 20, 2011
Software update on phone tells me to go online and get it done there. So I do and it downloads ok, all 272MB of it, but it keeps on disconnecting when trying to install to the N8. The phone switches off and stays off. I leave it for 10 minutes because of a post I seen just to be on the safe side but still nothing.
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Apr 25, 2012
due to crash after FP1, the phone died. At service they reinstalled the latest FW package and the Microsoft App disappeared. Even after Nokia Suite reinstalling of the FW nothing has changed. Does anyone have such an experience, have you found out how to fix it?
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Jan 24, 2012
I have a new laptop coming and just wondered what is the best way to transfer Ovi Suite to it? I can download a fresh copy but this would lose the history.Is there any way that this can be done please? Forgot to say that my telephone is Nokia N8/Symbian.
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Dec 2, 2012
I've looked, and so far, all I've found is an update that will installe Belle. I tried that once, and now my system pops up "System Error" every time I turn it on, so I don't want to try installing Belle again, in case something worse happens.
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Jun 26, 2010
I Have NOKIA N95 {first version}.
I M trying to connect iT through USB CABLE to PC.
I M using WINDOWS 7
But i cant connect it.iT Doesnt Respond.
When i connect the cable it asks for option & then i select PC-SUITE.
In the phone nothing gets displayed, not even a USB logo & phone is not connected through pc-SUITE.
But it connects very well through MASS STORAGE.
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Jan 8, 2012
i cannot update firmware v025.007 via nokia suite
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Mar 10, 2012
i am not able to connect my N8 to OVI Suite since I installed the Windows 8 Consumer Preview operating system. My USB port is working fine as I am able to charge and connect in media transfer mode. It just doesn't work when the OVI suite mode is enabled.how I can work around this please. I use OVI suite a lot as I do most of my messaging through the PC. When will Nokia release a new edition of the OVI Suite that will work well with Windows 8. On once occasion, I was able to reinstall OVI suite by right clicking and selecting Windows 7 in compatibility settings and by running the program as administrator. However, even that doesn't seem to be working anymore.
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Apr 17, 2012
Today while browzing Nokia site happened to see new phone software version. When I checked through Nokia suite it was showing the software version that was already installed in the phone.Do anybody else who own a 701 came across this anamoly.My latest addition S3If my post has helped you please click the white star on the right
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Oct 12, 2011
my n8 has this problem since 3 days.i m not able to connect any pendrive or drivevia usb otg cable.it says unsupported usb device.disconnect device.and moreover I m not able to connect my n8 on my pc or laptop it only charge the phone and does not support ovi suite or mass storage.nokia care is of no help.
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Aug 11, 2012
i just got an Nokia N8 from a friend of mine, and i wanted to fully update it, but whenever i try to update it to Belle it gives an error saying "Nokia update suite service is unavailable", sometimes it reaches 119/124 mb, or 95/100 mb or 21/26 mb and then i get the error.and sometimes it reaches 124/124, 100/100, 26/26 mb but it then says "5000 minutes left to finish download" it stays at that point for about a minute and then i get the above mentioned error.if it matters the phone is from another country than my own.i searched all over the nokia discussions forum and i saw there were numerous similar posts, i did everything it was suggested there but it still hasnt worked.
so how can i get the belle update?
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Apr 17, 2012
after upgrading my 701 to Belle FP1:
- i started to have Wi-Fi issues, connection dropped more than usual;
- Every time i clicked over the "Climate Mission 3D" it used to launch "JoikuSpot" instead;
- Nokia Store keeps reporting there was a new Maps Suite v2.0 even though this update/version was already in place and even if you performed the installation following that notification...;
So to get over these issues i went for a "clean installation", this wasn't possible, i tried to reinstall the system using Nokia Suite, it didn't work as it always gives back the error 12054;So, i tried the hard reset first, this worked, it wiped out everything except the info at the SD card but this step brought me even more issues, so i tried again using Nokia Suite and the issue remained, i receive the error 12054 every time i try reinstall the system.So apart from the mentioned above, i've got the following new issues:
- Wifi connection drops even more often;
- Apps installation fails a lot, thanks perhaps to the Wifi connectivity issues;
- Word, Excel, Ppt, OneNote, Broadcast, all these are gone;
- Some apps simply don't open, example: default QuickOffice;
I've reported this issue to Nokia Support and the answer was go to the next Nokia Care point..
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Nov 14, 2012
i'm using a nokia n8 phone and i used to keep a copy of my photos and videos on my pc using nokia suite, i just clicked on the gallery sync. button and it was done.i recently bought a new memory card and i started downloading videos by the (Internet downloader) app. i have now like 7gb of videos on my memory card.the problem is that now every time i try to sync. the gallery, nokia suite makes a copy of all downloaded videos on my computer. is it possible to set nokia suite to sync. only the photos and the videos taken by the camera and ignore the downloaded videos?
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Feb 21, 2012
I've been trying for hours to update my N8 to Belle with the Nokia Suite installed from Nokia yesterday, but after the screen goes blank I end up in an endless loop of "Connection Lost" and retrying. I kept trying for over three hours yesterday, and again today. So, I tried to install via "Check for Updates" on the phone itself, but this says "No updates". Is there a way around this?
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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