Yesterday when i was doing text chat suddenly my side keypad lock stopped responding, am not able to lock or unlock using that key. If i push it down its staying down only and if i push it up its staying up not able to even turn on the flash light on with long downward push.
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Three days ago the side lock key on my eight-month-old 701 broke in the course of normal use - I didn't drop it or anything like that - I was just trying to lock the screen in the normal way. There is plainly a mechanical fault as the slide doesn't spring back when you move it.
I took it into Nokia Care here in Taipei and, to my surprise, they told me a) that it can only be fixed by replacing the phone's motherboard and b) that I would have to call Nokia to see whether they were willing to cover it under the guarantee. (It seems that the few remaining Nokia care centres in Taiwan are contracted out and given little or no discretion.) Interestingly they showed me another 701 motherboard with the slide broken in the same way.
Yesterday, Nokia Taiwan called back saying that the limited guarantee specifically excludes damage to the exterior of the phone and that if I wanted it repaired I would have to pay for it.
I have now checked the terms of the guarantee (available in Chinese on Nokia Taiwan's web site) and this simply isn't true. There are exclusions for improper use or modification, acts of god, normal wear and tear, replacement of consumables (fuses are specifically mentioned) and damage to or breakage of aerials, but nothing about damage to switches or anything else of on the exterior of the phone.
Regardless of the details of the guarantee exclusions, I am appalled at Nokia Taiwan's attitude, and would be very grateful if other users could tell me if they have had similar problems with side locks, or with repairs that should be covered under guarantee.
I have had my X6 for just under 6 months and the keypad lock button has snapped off. I have a protective cover on the phone and screen cover and have to admit that when I got the phone, I though it was a bad design and would eventually happen. How do I get it repaired?
View 12 Replies View RelatedAm working in China where I bought a N97 last year. When pulling the phone out of the wallet (supplied by Nokia) last week the slide lock split and fell off. When my secretary took it to the Care Centre to get it fixed (her Chinese is better than mine) they charged RMB200 (about 20 pounds) to repair it. Is this normal? They said that even though the lock was probably faulty I could not prove it.
When I called Nokia Care all they could say was 'this is our policy in China'. I like the phone but cannot stand the Nokia customer service these days.
I recently got a Satio and I'm loving the phone. However, since I lock and unlock the phone so much using the side button Does anyone know if I can get that button replaced?
View 3 Replies View RelatedI have had this fantastic phone for a couple of days now but I have one minor niggle, how on earth do I switch off the automatic keypad lock ?, I do not mean how do I unlock the keypad, I mean the lock that automatically comes on when the phone is left idle, I've scoured the manual and can't seem to find it
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View 19 Replies View RelatedAnyone please let me know, how to unlock keypad withour moving side key in nokia 5230 or 5800. I was keypad unloack feature like iphone have by touching screen something. I broke phone'e side key.
View 7 Replies View RelatedI've bought my 5800 XM yesterday. Today I was playing some music and noticed that the sidevolume buttons don't work when keypad is locked! It's very difficult to take out the phone from your pocket and then adjust the volume or change the track unless you have put on the handsfree. Please let me know if there is any fix for this.
View 6 Replies View RelatedHow this work "Side lock Key functionality”. Should we Change Something in Settings?? or somewhere else? And How Should We USE IT??? by Holding The Key In Up And Down Position?
View 6 Replies View RelatedAm working in China where I bought a N97 last year. When pulling the phone out of the wallet (supplied by Nokia) last week the slide lock split and fell off. When my secretary took it to the Care Centre to get it fixed (her Chinese is better than mine) they charged RMB200 (about 20 pounds) to repair it. Is this normal? They said that even though the lock was probably faulty I could not prove it.When I called Nokia Care all they could say was 'this is our policy in China'. I like the phone but cannot stand the Nokia customer service these days.
View 8 Replies View RelatedThe left side of my keypad not working
Info:iPhone 3GS
What i should do, my 5800's right side front cover looks like this Phone: Nokia 5800 and HTC One VNokia 2610 --> N70 --> 3120 Classic --> X3 --> 5230 --> 5800 & HTC One V
View 3 Replies View RelatedI have had this fantastic phone for a couple of days now but I have one minor niggle, how on earth do I switch off the automatic keypad lock ?, I do not mean how do I unlock the keypad, I mean the lock that automatically comes on when the phone is left idle, I've scoured the manual and can't seem to find it.
View 6 Replies View RelatedMy phone model is Nokia 2680s.I want to learn if there is a way to lock and unlock the keypad merely with the slide operation. for unlocking the keypad it is not a problem. The feature already exists. However for locking the phone I could not find a way. Evenif I slide off the phone, the phone keypad is still active.
Before I was using samsung and this feature is default in samsung models and is very efficient. You just receive a call, slide open your phone or you browse the menus and when you slide off the phone, the phones keypad is locked! that's it.is there a way to apply such a feature for Nokia 2680s as well?
I have a Nokia 5800 Express Music.For fow days I was facing issue with side lock key button. I took my phone for repair to nokia care center in Aundh. They kept my phone with them for 2 days and returned it to me as it is after 2 days.When I checked on delivery the problem still persisted. They said the key needs to be replaced and will take few days and come back after 2 days. When I went back they said 2 more days, after 2 days they said again 2 days. I had to visit there office 5-6 times just to hear 2 more days.When I tried to escalate using service center they said can not take complient. Just getting frustrated day by day with Nokia service.
View 5 Replies View RelatedI have a Nokia E72 and I am otherwise pleased with it, but when the phone is in the jeans pocket keypad often opens by itself. It is not nice at all
I would like to know is there any possibility to change the keys that lock opens. Is there even theoretical possibility to change those keys? Clearly left softkey - right softkey combination is not a good option for me
lock keypad using security code for Nokia C6??
View 1 Replies View RelatedI have recently purchased E5 and even after entering lock code I am unable to lock my phone.
View 4 Replies View RelatedMy n70 Mobile has been turn on auto keypad lock. Thats is disgusting to me . I want to solve this problem. I want to turn off auto key lock for my N70.
View 1 Replies View RelatedMy cat recently knocked my iPhone 4 off the sofa and now I have a multi colour barcode down the left side which appears to be spreading, how much is a replacement screen?
View 2 Replies View Relatedwould like to ask if the nokia 701 has an alphanumeric keypad? Just bought it today but can't seem to find it. It's default is only querty keypad.
View 3 Replies View RelatedWhen the phone's on, and i try using the keypad to either to type out a text or to move around the menu, the phone hangs / keypad doesnt work. I dont know whether its the phone hanging or the keypad problem because the screen goes dark, and i cant revive it, but its still on, and i have to restart the phone, but the same thing keeps happening. I tried hard reseting my phone, that didnt work either.
View 7 Replies View Relatedmy n8 lower side body detached from screw automatically can i buy only lower part of it and is cost of it
View 1 Replies View Relatedi connected my phone to a "unprotected" pc to download a mp3 song. after i did that the phone started to lock and unlock his keypad without beeing touched and when i pres the buttons sometimes the phone does what that button should do and somethimes it doesent. my question is "The problem is a virus (if yes how do i deal with it) or it's an hardware problem (with the slide or something else)?"
View 6 Replies View RelatedThere are many times in the Ui and in the Web it is not possible to see what you are typing with Swype 2.01.Ie. contacts search, texting and Web forms.
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Sisters 8330 turns on and screen lights up fine, but none of the keys work. Including the ball and side keys.Any idea on how to fix? Tried restoring on Desktop Manager but got some sort of error.
View 9 Replies View RelatedI found that I can't use the numeric keypad while calling with my N8. Is it possible to show the numerica keypad as possible as other Symbian devices are?
Because of that issue, I can't listen to my voicemails because you need to send dialing signals to use your voicemail box.
The Music Widget does not jump correctly to the currently playing track when clicked on. It instead goes to the music library list and on top of that does not go the currently active album, but goes to the beginning of the list. Once in that state if you go back to the home screen and use the music shortcut instead, that too will mimic the widget behavior.The only way to correctly jump to the current track is to have the music player in currently playing view then go to the homescreen and use the music shortcut only. Then It behaves correctly.This is an annoying bug when one is listening to music all day at work every day.
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I like the new qwerty keypad always prefer a qwerty over a simple one,but I'm facing a problem that the keypad in my N8 is not completely accurate,often I press some key and another undesired key is pressed and often I have to apply some pressure on the screen as it doesn't responses to my touch.
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