Nokia Nseries :: 701 Side Keypad Lock Broken?
Jun 21, 2012
Yesterday when i was doing text chat suddenly my side keypad lock stopped responding, am not able to lock or unlock using that key. If i push it down its staying down only and if i push it up its staying up not able to even turn on the flash light on with long downward push.
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Jan 4, 2013
Three days ago the side lock key on my eight-month-old 701 broke in the course of normal use - I didn't drop it or anything like that - I was just trying to lock the screen in the normal way. There is plainly a mechanical fault as the slide doesn't spring back when you move it.
I took it into Nokia Care here in Taipei and, to my surprise, they told me a) that it can only be fixed by replacing the phone's motherboard and b) that I would have to call Nokia to see whether they were willing to cover it under the guarantee. (It seems that the few remaining Nokia care centres in Taiwan are contracted out and given little or no discretion.) Interestingly they showed me another 701 motherboard with the slide broken in the same way.
Yesterday, Nokia Taiwan called back saying that the limited guarantee specifically excludes damage to the exterior of the phone and that if I wanted it repaired I would have to pay for it.
I have now checked the terms of the guarantee (available in Chinese on Nokia Taiwan's web site) and this simply isn't true. There are exclusions for improper use or modification, acts of god, normal wear and tear, replacement of consumables (fuses are specifically mentioned) and damage to or breakage of aerials, but nothing about damage to switches or anything else of on the exterior of the phone.
Regardless of the details of the guarantee exclusions, I am appalled at Nokia Taiwan's attitude, and would be very grateful if other users could tell me if they have had similar problems with side locks, or with repairs that should be covered under guarantee.
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Sep 6, 2010
I have had my X6 for just under 6 months and the keypad lock button has snapped off. I have a protective cover on the phone and screen cover and have to admit that when I got the phone, I though it was a bad design and would eventually happen. How do I get it repaired?
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Feb 23, 2010
Am working in China where I bought a N97 last year. When pulling the phone out of the wallet (supplied by Nokia) last week the slide lock split and fell off. When my secretary took it to the Care Centre to get it fixed (her Chinese is better than mine) they charged RMB200 (about 20 pounds) to repair it. Is this normal? They said that even though the lock was probably faulty I could not prove it.
When I called Nokia Care all they could say was 'this is our policy in China'. I like the phone but cannot stand the Nokia customer service these days.
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Jul 26, 2010
I recently got a Satio and I'm loving the phone. However, since I lock and unlock the phone so much using the side button Does anyone know if I can get that button replaced?
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Jul 11, 2010
I have had this fantastic phone for a couple of days now but I have one minor niggle, how on earth do I switch off the automatic keypad lock ?, I do not mean how do I unlock the keypad, I mean the lock that automatically comes on when the phone is left idle, I've scoured the manual and can't seem to find it
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Mar 3, 2011
Does anyone out there know how to turn off the automatic keypad lock on the X3-02?
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Oct 30, 2010
My "screen saver" is set to none so as soon as i lock the keypad it should black out (maximum battery)... But at the moment its staying illuminated with the battery draining before my eyes!
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Aug 10, 2010
Anyone please let me know, how to unlock keypad withour moving side key in nokia 5230 or 5800. I was keypad unloack feature like iphone have by touching screen something. I broke phone'e side key.
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Feb 7, 2010
I've bought my 5800 XM yesterday. Today I was playing some music and noticed that the sidevolume buttons don't work when keypad is locked! It's very difficult to take out the phone from your pocket and then adjust the volume or change the track unless you have put on the handsfree. Please let me know if there is any fix for this.
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Apr 24, 2010
How this work "Side lock Key functionality”. Should we Change Something in Settings?? or somewhere else? And How Should We USE IT??? by Holding The Key In Up And Down Position?
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Feb 23, 2010
Am working in China where I bought a N97 last year. When pulling the phone out of the wallet (supplied by Nokia) last week the slide lock split and fell off. When my secretary took it to the Care Centre to get it fixed (her Chinese is better than mine) they charged RMB200 (about 20 pounds) to repair it. Is this normal? They said that even though the lock was probably faulty I could not prove it.When I called Nokia Care all they could say was 'this is our policy in China'. I like the phone but cannot stand the Nokia customer service these days.
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Jul 4, 2012
The left side of my keypad not working
Info:iPhone 3GS
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Aug 5, 2012
What i should do, my 5800's right side front cover looks like this Phone: Nokia 5800 and HTC One VNokia 2610 --> N70 --> 3120 Classic --> X3 --> 5230 --> 5800 & HTC One V
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Jul 11, 2010
I have had this fantastic phone for a couple of days now but I have one minor niggle, how on earth do I switch off the automatic keypad lock ?, I do not mean how do I unlock the keypad, I mean the lock that automatically comes on when the phone is left idle, I've scoured the manual and can't seem to find it.
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Jul 11, 2010
My phone model is Nokia 2680s.I want to learn if there is a way to lock and unlock the keypad merely with the slide operation. for unlocking the keypad it is not a problem. The feature already exists. However for locking the phone I could not find a way. Evenif I slide off the phone, the phone keypad is still active.
Before I was using samsung and this feature is default in samsung models and is very efficient. You just receive a call, slide open your phone or you browse the menus and when you slide off the phone, the phones keypad is locked! that's it.is there a way to apply such a feature for Nokia 2680s as well?
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Sep 1, 2010
I have a Nokia 5800 Express Music.For fow days I was facing issue with side lock key button. I took my phone for repair to nokia care center in Aundh. They kept my phone with them for 2 days and returned it to me as it is after 2 days.When I checked on delivery the problem still persisted. They said the key needs to be replaced and will take few days and come back after 2 days. When I went back they said 2 more days, after 2 days they said again 2 days. I had to visit there office 5-6 times just to hear 2 more days.When I tried to escalate using service center they said can not take complient. Just getting frustrated day by day with Nokia service.
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Jun 15, 2010
I have a Nokia E72 and I am otherwise pleased with it, but when the phone is in the jeans pocket keypad often opens by itself. It is not nice at all
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May 15, 2012
lock keypad using security code for Nokia C6??
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Jan 25, 2011
I have recently purchased E5 and even after entering lock code I am unable to lock my phone.
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Jun 12, 2012
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Aug 17, 2010
When the phone's on, and i try using the keypad to either to type out a text or to move around the menu, the phone hangs / keypad doesnt work. I dont know whether its the phone hanging or the keypad problem because the screen goes dark, and i cant revive it, but its still on, and i have to restart the phone, but the same thing keeps happening. I tried hard reseting my phone, that didnt work either.
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i connected my phone to a "unprotected" pc to download a mp3 song. after i did that the phone started to lock and unlock his keypad without beeing touched and when i pres the buttons sometimes the phone does what that button should do and somethimes it doesent. my question is "The problem is a virus (if yes how do i deal with it) or it's an hardware problem (with the slide or something else)?"
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Oct 12, 2012
There are many times in the Ui and in the Web it is not possible to see what you are typing with Swype 2.01.Ie. contacts search, texting and Web forms.
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Aug 8, 2010
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