Three days ago the side lock key on my eight-month-old 701 broke in the course of normal use - I didn't drop it or anything like that - I was just trying to lock the screen in the normal way. There is plainly a mechanical fault as the slide doesn't spring back when you move it.
I took it into Nokia Care here in Taipei and, to my surprise, they told me a) that it can only be fixed by replacing the phone's motherboard and b) that I would have to call Nokia to see whether they were willing to cover it under the guarantee. (It seems that the few remaining Nokia care centres in Taiwan are contracted out and given little or no discretion.) Interestingly they showed me another 701 motherboard with the slide broken in the same way.
Yesterday, Nokia Taiwan called back saying that the limited guarantee specifically excludes damage to the exterior of the phone and that if I wanted it repaired I would have to pay for it.
I have now checked the terms of the guarantee (available in Chinese on Nokia Taiwan's web site) and this simply isn't true. There are exclusions for improper use or modification, acts of god, normal wear and tear, replacement of consumables (fuses are specifically mentioned) and damage to or breakage of aerials, but nothing about damage to switches or anything else of on the exterior of the phone.
Regardless of the details of the guarantee exclusions, I am appalled at Nokia Taiwan's attitude, and would be very grateful if other users could tell me if they have had similar problems with side locks, or with repairs that should be covered under guarantee.
Yesterday when i was doing text chat suddenly my side keypad lock stopped responding, am not able to lock or unlock using that key. If i push it down its staying down only and if i push it up its staying up not able to even turn on the flash light on with long downward push.
Am working in China where I bought a N97 last year. When pulling the phone out of the wallet (supplied by Nokia) last week the slide lock split and fell off. When my secretary took it to the Care Centre to get it fixed (her Chinese is better than mine) they charged RMB200 (about 20 pounds) to repair it. Is this normal? They said that even though the lock was probably faulty I could not prove it.
When I called Nokia Care all they could say was 'this is our policy in China'. I like the phone but cannot stand the Nokia customer service these days.
I recently got a Satio and I'm loving the phone. However, since I lock and unlock the phone so much using the side button Does anyone know if I can get that button replaced?
How this work "Side lock Key functionality”. Should we Change Something in Settings?? or somewhere else? And How Should We USE IT??? by Holding The Key In Up And Down Position?
Am working in China where I bought a N97 last year. When pulling the phone out of the wallet (supplied by Nokia) last week the slide lock split and fell off. When my secretary took it to the Care Centre to get it fixed (her Chinese is better than mine) they charged RMB200 (about 20 pounds) to repair it. Is this normal? They said that even though the lock was probably faulty I could not prove it.When I called Nokia Care all they could say was 'this is our policy in China'. I like the phone but cannot stand the Nokia customer service these days.
I have had my X6 for just under 6 months and the keypad lock button has snapped off. I have a protective cover on the phone and screen cover and have to admit that when I got the phone, I though it was a bad design and would eventually happen. How do I get it repaired?
What i should do, my 5800's right side front cover looks like this Phone: Nokia 5800 and HTC One VNokia 2610 --> N70 --> 3120 Classic --> X3 --> 5230 --> 5800 & HTC One V
I have a Nokia 5800 Express Music.For fow days I was facing issue with side lock key button. I took my phone for repair to nokia care center in Aundh. They kept my phone with them for 2 days and returned it to me as it is after 2 days.When I checked on delivery the problem still persisted. They said the key needs to be replaced and will take few days and come back after 2 days. When I went back they said 2 more days, after 2 days they said again 2 days. I had to visit there office 5-6 times just to hear 2 more days.When I tried to escalate using service center they said can not take complient. Just getting frustrated day by day with Nokia service.
My cat recently knocked my iPhone 4 off the sofa and now I have a multi colour barcode down the left side which appears to be spreading, how much is a replacement screen?
There are many times in the Ui and in the Web it is not possible to see what you are typing with Swype 2.01.Ie. contacts search, texting and Web forms.
White 808 Pureview NAMBlack N8 NAMSilver N95-3 NAM
The Music Widget does not jump correctly to the currently playing track when clicked on. It instead goes to the music library list and on top of that does not go the currently active album, but goes to the beginning of the list. Once in that state if you go back to the home screen and use the music shortcut instead, that too will mimic the widget behavior.The only way to correctly jump to the current track is to have the music player in currently playing view then go to the homescreen and use the music shortcut only. Then It behaves correctly.This is an annoying bug when one is listening to music all day at work every day.
White 808 Pureview NAMBlack N8 NAMSilver N95-3 NAM
I put my phone in recovery mode because I wanted to try to free up space. It seems that Activation Lock is now broken?????????/ How? It does not prompt me to enter a previous persons apple id and password to activate. It just automatically activates itself. I have Find My Iphone turned on and signed in with my apple id but each time i "erase content and settings" it does not prompt me for my apple id and password to activate. What did I do?
I had the curve 8330 before this phone and i could set the phone lock to both right and left side convenience keys. there is no option on the tour. is there any way i can lock the phone from the convenience keys? thanks.
So now with the new OSs, we can't lock our phones this way. I don't know WHY. Anyone else with me? My main question is this: Can somebody make a custom OS with the old OS files which allows you to lock the keyboard with the left-side convenience key? Or can we swap them ourselves? Can an OS guru chime in on this? I'd like my left-side keyboard lock back
The on-off switch/ lock button of iPhone 4s has become inactive over the past week. Whenever I press down on it, there is no satisfying click, it is simply idol. It wobbles loosely but however hard I do click on it it will not move! I only got it for Christmas 2011 so its not even old, and within the 6 months of my possesion it has not once been dropped or misused!
Doesnt show anything but siri works, and makes noise. There has been a similar thread and the solution was to restart the phone by holding down the lock and home button at the same time but my lock button doesnt work !!
Last night my iPhone 4 was updating for iOS 7.1.2 and it was working perfectly fine until it froze 3/4 of the way.
It has been stuck on the Apple logo and progress bar for over 13 hours, I tried draining out the battery hoping it would turn off then restart but even when it was on 0% it would not turn off. I also cant do the hard reboot with the home and sleep/wake/lock button due to my lock button being broken (it has been broken for awhile now) I can't get it fixed at the moment but I really want to be able to use my phone, I also don't want to restore my phone because im scared im going to lose everything on it.Â
I have had this fantastic phone for a couple of days now but I have one minor niggle, how on earth do I switch off the automatic keypad lock ?, I do not mean how do I unlock the keypad, I mean the lock that automatically comes on when the phone is left idle, I've scoured the manual and can't seem to find it
Have just updated my 808 purview to FP2 how do you get slide lock screen to work. And I also fort we was getting back old style video editor like in n8 where you can join 2 clips together where is it.
