Nokia Lumia :: 920 Restarts Randomly And Asks For Pin
Dec 3, 2012
I got my phone on friday last week and since the it restarted every morning at random time. It turns off and back on, I didn't loose any files, but the sim card is blocked and people can't call me then. I have the newest software, use the original charger, battery etc. Phone turns off without any massage, vibration or else, when it turns on I get the default starting screen and the phone asks me for pin and works normally afterwards.
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Jun 8, 2010
my phone restarts. not sure why. doesn't matter what state the phone is in. do you think it is software or hardware?
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Jan 5, 2012
I've had my Nokia E5-00 since 11/25 and it's been giving me hell this past week. I don't know if it's coincidence or not, but I tried changing the lock code so I could lock my phone, and right as I entered the default 12345 and then it asked me for a new code, I put in the new code and it restarted. I figured it was just the phone updating itself. Then, the phone began restarting randomly, and sometimes it restarts multiple times before it stays put for an hour or two... Only to start the process all over again.When it restarts, the Nokia logo doesn't have the holding-hands thing. The screen turns white, sometimes the Nokia in blue letters appears, but never the hand-holding.I know some people have had this problem with the E5-00 and I'm wondering what I can do. I tried updating the software - twice - and no dice.
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May 23, 2012
Every once in a while it asks for a password for a no1sonic64fan@aim.com email that I've never heard about! It is not from anyone in my contacts or anyone I know for that matter! Is it a virus or what? How to I get it to stop? My iTunes account and iCloud account are correct, but this random email every once in a while pops up!
Info:
iPhone 4S, iOS 5.1.1
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Mar 24, 2012
After installing IOS 5.1, my phone randomly asks for my Apple ID password. Is that something new?
Info:
iPhone 4S, iOS 5.1
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Aug 14, 2012
I don't really know for sure when it started, but probably within the last month or so, my Atrix 4G has started randomly restarting on its own. It doesn't seem to be triggered by anything specific I do with the phone. I'll just look over at my phone because it lights up and sure enough, it's restarting. It does it when I'm using it and when I'm not.
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May 1, 2012
Ive restored it multiple times and have tried everything I can think of. Should I just bring it in to an apple store and get it replaced? I've had this replacement phone a total of 3 days. I recently restored it hoping it would have fixed it because this time i connected it to a computer. but immediately after it restarted. Then less than an hour later I went to check my phone and it was in the recovery state. as far as i now. It wont wake up and i usually spend 15 minutes trying to hard restart it to be able to use my phone again.
Info:
iPhone 4, iOS 5.1
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Jan 17, 2012
I've had the sony ericsson xperia play for a while, with not problems, however for the last weeks or so it has been us randomly restarting throughout the day.
this only happens when I have enabled the data under "mobile networks". I have not got any battery savers/app killers etc. Ive only got the stock apps that came with the phone and a couple of games like fifa 12
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May 5, 2012
Yesterday I was listening to music on my Photon using the Google Play Music app and my phone rebooted twice (only while using this app). I am not sure if it is an issue with Google Play Music app or what. I will post this message with Google and see if they can pinpoint the issue as well. But I wanted to know if any other Photon users were experiencing this as well?
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Jan 28, 2015
I had the problem of random restarts after lollipop update (exactly afte rsometime i changed to pattern security )and i gave to service center and they told its OS issues and downgraded to 4.4.4. After that i installed all my apps in 4.4.4 (standard apps like banking, skype etc..) and used it for a while. when i tried to use screen lock as "Pin" this rebooting issue starting again? I managed to change it to "Swipe" and did wipe cache partition, and till now (for last 45mins atleast) its running okay.
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Jan 12, 2016
My husband's Galaxy Edge 6 keeps going to the maintenance boot mode shown in the photo and factory resetting randomly. Verizon can’t seem to solve the issue.
•He's had the phone replaced by twice in the past month,
•10 hours of calls between Verizon and Samsung
•ditched his old Google account in case it was something with his backup
•Replaced his SIM card
•Went to both the Verizon store and to the Samsung center in Best Buy for them to run diagnostics, flash it, etc. They can find nothing wrong with it.
•He’s had numerous factory resets, master resets, etc.
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Sep 28, 2012
I'm having an odd problem with my Lumia 800, The phone randomly shuts down, it doesn't seem to be related to the power levels as it does it when fully charged. It can go 2 days or 5 minutes before doing this. The odd thing is that to turn it back on I have to plug it into my PC, it comes back on immediately... it does not seem to come on if I plug it into the mains. This is a recent issue it worked for a couple of months without any issues.
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Apr 16, 2012
since updating my Lumia 800 handset to 12070 my phone randomly shuts down. There is no rhyme or reason to it, fr example it switched itself off 3 times in a row this morning, then was stable until this afternoon shutting down twice more.
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Jan 2, 2013
I've had 2 replacements of the Lumia 920. And both suffered the same problems, random shutdowns. The problem seems to only happen when I'm not using the phone. But the only way to turn the phone on is to use the volume down key and power key for 5 seconds.
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Nov 13, 2012
Tried a few searches, but didn't find anything specific to the subject.Received my Lumia 920 last night, and since then it has either hung or rebooted randomly over a dozen times. It seems to happen mostly when navigating through screens or accessing apps. It will sit and stream music from the Nokia Music service fine... I have to perform a reset to recover the phone when it hangs.
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Nov 9, 2012
I have a Nokia Lumia 610 and for some odd reason last two weeks it randomly dials numbers either mobile or landline. When its sat on the kitchen table, it just dials it, more oddly it switches to loud speaker and it does it about 10-15 times same number one after anotheritched it off and back on and for a few days its ok and then it does it again. Anyone ever come across this and is it fixable
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Nov 8, 2012
I have just bought a Lumia 920 today, and now have the problems described in the thread subject... Every few minutes while idle, the phone will power down and immediately power up again. This does render the phone useless to me.. When trying to shut it down to remove the SIM card I noticed I cannot even shut it off. It would instantly turn itself back on again.
Did anyone else notice this kind of behaviour from their Lumia 920 (or maybe other phones as well)? I was really looking forward to this device and this really ruins it for me
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Nov 26, 2012
The volume on my new Nokia Lumia 920 will randomly go very low. So far this only happens when the phone has no need to make any sounds for a long period such as playing music or videos. It goes to like volume of 1/30, but increasing it to 30/30 does nothing to increase it. only putting it to 0/30 mutes as normal but still doesn't go past 1. I have had to restart my phone several times in order to temporarily fix this issue. My phone is completely up to date with the software.
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Nov 27, 2012
Phone randomly crashing? I've had nothing that ties the crashes together, but I've had at least a dozen in the 48 hours I've had it. I've made sure the phone is up to date with updates and all apps are updated. I can't think of anything. The only thing close to common is with a few crashes I was playing audio.
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Oct 5, 2014
I have had my phone since march. I really like it but lately I have to restart it about once a week. Yesterday the battery got really hot and it kept showing resume on the screen. I turned it off and then back on and it was fine. Other times it acts like the back button is being pressed all the time, and sometimes the phone is just unresponsive to anything. Restarting it seems to fix it but only for a short time.
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May 19, 2010
When I power my phone down and take the battery out and then switch it back on again, the phone always asks for the data and time! i can't stop this
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Feb 13, 2010
just started to use this phone again, i receive texts no problem, however when i try to send one it asks me to enter the message centre number? I am using the phone based in the UK - anyone know what number i should put in ?
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Jan 28, 2010
I set up a Gmail mailbox on my N86 phone using e-mail wizard (IMAP). It works fine in connecting to the Gmail, and send/receive e-mails. But my problem is with automatic retrieval; every time it wants to check my mailbox, it asks me to choose access point. That means automatically retrieval acts just like manual retrieval because if I am not there when it is trying to retrieve e-mails, it won't connect, so when I come to my phone, I just see a "Select connection" box giving me three options:
Search for WLAN Internet WAP services. My phone settings regarding to Access Point and Email configuration are as below:
Settings > Connection > Packet Data > Packet Data Connection > When Available
Settings > Connection > Destinations > Internet > 1 access point (default destination)
My access point setting says "Use access point = Automatically"
E-mail settings > Global settings : there is no configuration for access point or connection. The available options in this page:
1- Message list layout
2- Body text preview
3- Title dividers
4- Download notifications
E-mail settings > Mailbox settings:
Mailbox settings > My email address Mailbox name. My name Signature Advanced mailbox settings.
What to sync > Retrieve less than 2 KB Emails to retrieve IMAP4 folder path Folder subscriptions.
When to sync > Connection daysConnection hoursUpdate intervalRetrieve when abroad.
I listed my available settings because I noticed different options in different tutorials. Even my phone's manual has some different options than my phone. I didn't list WLAN options because I don't have any WLAN network. So to make it short, I want my phone to retrieve e-mails from my GMail account automatically, without asking me about connection and access point each time. BTW, my phone's web browser works fine, and makes connection when needed without asking me about the access point to use. I hope someone can suggest me a solution because I like this e-mail application in my new phone, but it is strange to me that it cannot use the default access point and always needs to ask me.
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Jul 20, 2010
I've paired my 5233 via Bluetooth to both home and work Macs (G4 & Intel). File browsing and transfer via Bluetooth File Exchange works flawlessy on both. However, when I connect to the other Mac, even while it's already on favorites and it shows on the list, the phone asks for the passkey, as does the Mac. After this I can connect and disconnect as many times as I want from that Mac, no passkey needed anymore. However, if I now connect to the other Mac, it again asks for passkey, so I have to key it on both phone and Mac. Again, I can connect and reconnect from that one without need for passkey... until I go to the other Mac, it again asks for it.
I never try to pair the phone to the two Macs at once.
I am curious why on the 'Paired Devices' list on the Bluetooth menu on the phone there is only *one* device, the computer, and no matter what shortname I set when connected to any one of the two Macs, theres only one, shouldn't there be 2 devices there on the list, the individual work and home machines? I've set them as 'Authorized', both on the phone and on the Macs, why does it keep asking for the passkey when I change from one machine to the other?
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Oct 15, 2011
I got my N9 yesterday and couldn't quite find info on how to install the Opera web browser, so i decided to enable "developer mode" in settings. That didn't help, so i decided to reboot the phone. When starting it up again, it now asks me for a security code. A code which i don't recall setting, and can't find any info on the internet about.
Note: I have previously set my PIN-code to 0000 and then disabled the pin code check, so it's NOT the pin code that's the problem. Also tried to insert my PUK-code, but that didn't help either.
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Dec 1, 2015
I have had the 950XL for almost a week. I set it up off a back up of my 1520, and didnt have any issues for the first few days. When I received my 128 gig SD card, and hard reset, and loaded the backup of itself it does a weird thing that if i look at it wrong, touch the glass wrong, I actually havent figured out why it does it) it restarts. Soft reboot style.
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Dec 1, 2015
I purchased my AT&T branded Lumia 950 last Friday from the Microsoft Store. When watching videos triggered from both the browser (YouTube) and apps (i.e. Disney Jr) my phone will sporadically restart.
Is this an issue with the OS, or bad hardware so I know if I should exchange the device.
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Apr 26, 2010
When updating my E63 contacts, calendar etc. uUsing PC-Suite via Bluetooth, every update asks the phone "Accept connection request from PC?" This doesn't occur when using a cable connection but is a real nuisance when using Bluetooth. Any way of automatically accepting the connection request?
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Jul 3, 2014
My phone was running hot, so I decided to shut it down to cool. Instead of shutting down, though, it rebooted. When it was done, I waited a minute, and tried again. Reboot. Again. Reboot. Finally, decided to try a soft reset and that seemed to fix it. This isn't the first time it decided not to shutdown and restarted instead, but first time it did it three times in a row. At least the soft reset worked. 1520 on 8.1 DP -- hoping the "official" rollout takes care of these little issues.
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Aug 8, 2015
My lumia 1320 has developed a strange problem. first candy crush was not being downloaded. after that many other apps joined the list. now i installed windows insider but the update goes upto 98% and then shows some problem.
Software reinstalling has the same seen. after complete download, it restarts again or failed....
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Apr 25, 2014
After upgrading my 1020 to black I started getting random phone restarts. Phone turns off and then randomly turns on (can't be turned on manually) . I pick up the phone and often see the enter pin screen. I used the SRTool, had the phone sent to a Nokia care center but to no avail.
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