Nokia Lumia :: 820 Volume Broken?
Nov 13, 2012
i have a lumia 820 that i purchased 2 days ago. today, i opened the case to see where the microsd card would go and then put the back piece back on the phone.tonight, i wanted to watch a Internet video and when i pushed up on the volume button, it wouldn't go up, only down. the usual click was gone too. i opened the case to see if something got stuck and the little copper thingee is missing for the volume up button. i can a little bit of it sticking out from where it used to be?
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Jun 29, 2012
My volume button broke! I can increase the volume of my music but i cant decrease it! What can I do?PS I listen to music a lot so i need the button to work?
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Oct 31, 2012
Trying to call using my Lumia 800 today and I can't hear or be heard by anyone I call. Loudspeaker works, and so do my headphones. But my mic doesnt work at all.It's pretty much brand new (my dad used it for a few days but didnt like the QWERTY keyboard for texting) and i remember getting a phone call a day or two ago and it was fine.Anyone have any tips or tricks i can try before i send it off for a repair?I'll be phoneless until its fixed because non of my spare phones take micro sims.. and my past experience with sending phones for repairs involved long waits to get them back..
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Aug 29, 2012
I've had my lumia 800 for a year now and loved it, but unfortunately I dropped it on the corner closest to the sim card slot, and it appears that the clip which stops the sim card holder from springing up has been damaged so it won't stay in place anymore and pops up. This obviously means that the phone doesnt detect the sim and turns off.
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Jan 3, 2013
My Nokia Lumia 820 Screen is broken and gone blank, how do I fix it. The phone is three weeks old.
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May 8, 2012
The local Nokia repair store says my 3-month-old Lumia has a "broken" USB connector. This seemed so outrageous that I searched and found this forum with several similiar complaints hidden in other threads. The symptom is that the phone won't charge... which is similiar to several other software related problems. However, to reduce confusion, let's please focus this thread on broken/damaged USB connectors.If your phone won't charge, you can check if you have a broken USB. Just look at yours in comparison to a USB connector on a different phone. I believe this is a manufacturing/part failure in the Nokia. I did not damage my phone. Another poster's phone had this same problem directly out of the box. Another user was eventually successful in getting Nokia to replace his phone. (My local service center wants €290 + 23% IVA to repair what I did not break.)
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Dec 12, 2012
I just dropped my Lumia 800 phone on the floor and now the screen is black, phone seems to works as it makes sounds, vibrates and connects to Zune software. I urgently need to rescue my contacts from that phone, unfortunately I havent set up live account in the beginning so I dont have them online. How can I get my contacts to my computer, etc without being able to see what phone is doing ?
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Jun 28, 2012
Is there any way I can update my mini pro?
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Apr 26, 2012
Now I really got to ask:Since the implementation of the "make our customers deaf"-volume bug in 12070 I was convinced that Nokia would almost straight away release a update addressing this.However: I Haven't seen any information that this is on the way soon.What's up? Where's the Volume bug fix? Anyone knowing anything about this.
If this is first in the "Tethering" release "Soon" (in Nokia terms "whenever") I would like to clarify that Tethering is important, but Volume bug fix is Critical!!
I bought my Phone with working Volume, without Tethering.Now I have a Phone with broken Volume, without Tethering..
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Apr 27, 2012
I have a Lumia 900 with Rogers (Canada), post update. I can't seem to hear well when earphones/earbuds are connected, even with the volume at 30/30 (I can hear a bit at 30/30 when there is no ambient noise, but can barely hear anything when I try to use the device at the gym). The spearkers are nice and loud when no earphones are connected. I've tried with 3 different earphones (including the ones that came with the phone) that all have the same problem. I didn't have this problem with my previous Samsung Focus.
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Jan 2, 2013
I bought a Nokia Lumia 920 three weeks and I am not disappointed. So far, other than problems that will be corrected in the next update, I am experiencing a low volume, when talking with someone in the loud speaker. Even at 30/30, I have to become closer to the phone to ear what the other person is saying. The problem seems to be related to the calls in the using the loudspeaker only because when listening to music or videos the loudspeaker volume seems to be ok.
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Dec 11, 2012
This is a problem I've had since windows phone 7.5 on my Samsung Focus. I thought it might be isolated to that phone but I have since had the same issue with windows phone 8 on a Nokia Lumia 920.
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Dec 23, 2012
Seems like History is repeating itself. When Nokia launched Lumia 800, we all complained about "Disastrous Audio Quality"... Nokia stepped up and released some fixes which enabled the audio drivers/bass issue.
Now Nokia has finally released the much anticipated WP 7.8 update. Got it installed and to my surprise, the audio volume via "Nokia Monster purity headset" is too low. It feels that I am playing the song @ volume "15", although the volume is set to "30"
Nokia, have a second look at your firmware and release a patch to pump up the music volume. Not everyone wants to listen music at "Super Low Volume"..
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Apr 17, 2012
I paired my Lumia 900 with my Nokia BH-505 and the music playback is awesome. However, when I make/recieve a phone call, even when the volume is turned up to the max, it's still too low compared to my iPhone when paired with the same headset. Is this a problem or is it me being used to the iPhone?
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Oct 23, 2012
Why is it that the alarm volume does not change if you change the phone volume setting on the 1-30 scale. The alarm volume level is insanely loud, and s always the same whether you phone volume setting is on 1 or 30.
It would be very nice if the volume of the alarm could be changed as well as currently it scares the s..t out of me every morning when it goes off.
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Mar 12, 2012
I've been having problems with my Lumia 800's headset (the official one supplied with the phone). First of all the microphone stopped working then, whilst listening to audio, the volume turned itself down to zero, without any action on my part. If I unplug the headset I can turn the volume back up, but as soon as I plug the headset back in in turns itself down again.
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Dec 4, 2011
When I am outside and I receive a call I can barely hear the person!! I've pushed the volume button up to 10 during a call but I still can barely hear a thing! I've had to resort to selecting loudspeaker to be able to hear anything. Obviosuly this isn't ideal!
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Aug 13, 2012
I am experimenting a very weird and annoying problem with my Lumia 900. Since last night the volume level during the phone call became suddenly very very low. I can hardly hear the other speaker. Apparently this is only happening during a phone call in normal mode. If I press the loudspeaker button, for example, I can hear the conversation perfectly as usual. Same using the earpiece: I can hear and talk without any problem. Moreover, the audio output appears to be OK outside the phone call itself: when using apps, music, games or any other feature except the phone call, I can't spot anything abnormal in the volume level, everything appears to work properly.
I would like to point out that:1) the volume level during the call is set to the max. level as usual (10/10)2) the master volume of the device, as set though both right-hand buttons, is set as usual to the max. level (30/30).3) I turned off and on the device at least five times since last night. Unfortunately the problem persists4) I made several tests by dialing different numbers, with no success: the volume level is still very very low during a call.5) I did not notice any other problem in the last days nor the device suffered any "catastrophic" event.In other words, I can only hear a speaker during a phone call either keeping the loudspeaker always on or using the earpiece. It's like my call volume were set to 1 or 2, while it is actually set to 10!I am really surprised, I bought my Lumia 900 end of June and I was very, very satisfied so far
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Jan 7, 2013
I cannot change the music volume at all. If I try to change the volume with the buttons on the side of the phone as directed in the "how to" guide then nothing happens. The ringer volume changes, but the music does not.
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Apr 18, 2012
While listening to music with headphones or a line-in cable, the volume rocker no longer works if the screen is off/locked. I have to turn on the screen in order to adjust the volume up or down.
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Nov 15, 2012
When I reboot my phone, the volume sets itself to 20/30. I set it to 30/30 and reboot, it goes back to 20/30.
BTW, my phone has rebooted itself about 5 times since I got it on Friday.
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Nov 26, 2012
The volume on my new Nokia Lumia 920 will randomly go very low. So far this only happens when the phone has no need to make any sounds for a long period such as playing music or videos. It goes to like volume of 1/30, but increasing it to 30/30 does nothing to increase it. only putting it to 0/30 mutes as normal but still doesn't go past 1. I have had to restart my phone several times in order to temporarily fix this issue. My phone is completely up to date with the software.
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May 18, 2012
HeMy Lumia 800 currently suffers from bugs in Nokia Music: you listen to some music and often after 20/25min the volume goes off (sets it to 0) and you can't recover it. If you don't try to restart the phone and leaves the volume at 0, the sounds may occasionally recover at 30 before disappearing again after a couple of secs. I could not find any fix in this forum, is there any?
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Dec 16, 2012
For some reason my volume down button now acts like the power button... I.e. I press it and it toggles the lock screen.
And I don't see any settings for that. Seems like the hardware buttons are broken... Need a repair?
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Dec 27, 2012
After updating my L 800 from Nokia Care the ear piece volume loudspeaker volume and head phone volume reduced 35%! It comes back when flash it to WP 7.5....Need urgent fix for this with the official role out of WP 7.8 update...otherwise it will be tough time for time you....So many loyal customers like me....
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Dec 17, 2012
I upgraded my Lumia 800's firmware to 7.8 however I've noticed that this update brings the ridiculous 'volume restriction' imposed by the EU
is there any way to disable the volume limitation or do I need to return my Lumia for a different handset that offers music at a reasonably audible level?
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Apr 24, 2012
I'm on my second 900 now and both have had this problem. The output volume for the headphones is extremely low even at 30/30. I feel like max volume should be loud enough that I never need to use it. I find myself not even being able to hear music at 30/30 when I'm downtown or on the subway. It feels like medium volume on anything else and it seems like it should really be 20/30.
I've posted this on other forums and it seems like all the phones are the same. Can Nokia just implement a simple sofware fix for this? Its riduclous that this got through the testing phase. Do they even know about it?
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Sep 8, 2012
I was given my nokia lumia 800 as a Christmas present last year so I've had it 9 months now as up until this problem its been a great phone. Yesterday I went to watch a video and there was no sound, I checked the volume settings, made sure the volume was up to fall and I even reset my phone. If I put my ear the speaker I can just about hear it. If I make a phone call I can hear the other person fine but if I put them on loud speaker I can't so its the speaker on the bottom of the phone.
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Mar 13, 2012
I updated my lumia to the latest firmware. The volume level when the phone rings for the first 1-2 seconds jumps to max. Then a pauses and then comes down to what was set. Why is that?
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Dec 19, 2011
Why is Windows Phone having version 7.5 if it still can't set different volumes for music and notifications... When I listen to radio the volume setting of 1 is often loud enough, if I then put it in my pocket I mis all calls as it is not loud enough. If I set it back at level 25 I get woken up at night for incoming mails... BTW, why can't I even define (off-)peak synchronisation intervals for my mails?
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Aug 14, 2013
I convinced a colleague to buy a Nokia 1020 and she complains that the alarm volume is not loud enough. Would a different alarm app work?
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