Nokia Lumia :: Audio/ Volume Decreases 30% After WP 7.8 Upgrade?
Dec 27, 2012
After updating my L 800 from Nokia Care the ear piece volume loudspeaker volume and head phone volume reduced 35%! It comes back when flash it to WP 7.5....Need urgent fix for this with the official role out of WP 7.8 update...otherwise it will be tough time for time you....So many loyal customers like me....
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Jul 13, 2015
I recently purchased a brand new HTC 1 M9.
The phone works fine apart from when I listen to music with my headphones plugged in. For the first 10-15 minutes there is no problem at all. Then what starts to happen is the volume starts to decrease automatically right down to zero. I can actually see this happening on the screen as it is decreasing. Even though I try to turn it up it is battling with me & wants to turn the volume down. I don't tend to get this problem with the headphones I got with the phone but it seems to happen with some decent headphones I prefer to use.
I did read a post earlier about disabling "fast boot mode" in Settings >> Sounds but I cant even see anything regarding "fast boot mode".
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Dec 23, 2012
Seems like History is repeating itself. When Nokia launched Lumia 800, we all complained about "Disastrous Audio Quality"... Nokia stepped up and released some fixes which enabled the audio drivers/bass issue.
Now Nokia has finally released the much anticipated WP 7.8 update. Got it installed and to my surprise, the audio volume via "Nokia Monster purity headset" is too low. It feels that I am playing the song @ volume "15", although the volume is set to "30"
Nokia, have a second look at your firmware and release a patch to pump up the music volume. Not everyone wants to listen music at "Super Low Volume"..
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Jul 3, 2012
My iPhone has started decreasing the volume of songs right at the beginning of the song. Within the first second or two of the song, the volume will decrease. Not completely muted, but enough so that you have to turn up the volume on the phone or the speakers if you want to maintain your regular listening volume. It's not every song, so when I encounter a song that gets slightly muted, and I increase the volume to compensate, the next song might come blaring out at regular volume. I have noticed this in my car via bluetooth, in my headphones, through the phone speakers, and through the external speakers I connect to (iHome alarm clock, etc). I have had the phone for about a year and the issue just started in the last few weeks. I have not been able to establish any kind of pattern (i.e. certain artists or albums or purchase methods) for the songs that get decreased.
Info:
iPhone 4, iOS 5.1.1
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Mar 23, 2015
I have been having a serious issue with my Lumia 1020 there is no audio from the phone what so ever. I cant hear people when they ring and they cant hear me. The phone does not let me play music on it or play videos unless I go onto the internet and look at a youtube video but there is still no sound from it. Another issue is that when I go onto the camera app and select to take a video the phone closes its self out of the app. It does this same thing in other apps were I try to play any type of audio. There is no volume control because when the buttons are pressed a small gray strip across the top of the screen appears and goes away after a couple of seconds. Mechanically the buttons work as a have performed multiple master resets on the phone which involves using the volume down button.
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Apr 23, 2012
Sometimes, when I listen to music, the volume of the music on 3gs decreases randomly and does not come back to the volume it should be at, untill I get a text with my phone on loud. I have a 3GS?
Info:
iPhone 3GS, iOS 5.1
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Jul 31, 2010
I am a bit disappointed with the N900's volume loudness controls, the audio player doesn't have an "Equalizer" either.Is there any Maemo software apps for increasing volume loudness? I just purchased my N900 yesterday & is new to Maemo Devices, I hope you don't mind if I repeated the same questions previously posted, best regards.
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Apr 24, 2012
I've had my Lumia 900 on Rogers for about 2 weeks, sometime in the last couple of days I seem to have lost all call audio.
I've tried incoming and outgoing calls, on handset, speaker, wired headset, and bluetooth - nobody can hear me and I can't hear anyone. Volume is up nice and loud.
Music works through the speaker and wired headset, and the mic in the headset and phone work in the diagnostics app.
This is odd? Are there any settings I can check for call audio?
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Oct 15, 2012
I had this same issue before sending it in for Nokia repair. For some reason my audio from listening to a earphone does not work right. I get a very low echo sound of the music and I don't get any voice. Podcast, I get silence and don't know why I get this issue. It does not have any water damage and has no scratches. I have screen protector on the front and back. Never had this issue with my HTC HD7. Now I did clean the jack input with a earpick and still the same issue. I don't want to send it in again to Nokia repair because I will be with out a phone for 3 weeks. Very upset and if I can't get it working then Samsung or HTC will be my next Windows phone 8 phone.
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Jun 13, 2012
I bought lumia 710 just 2days ago, everything was ok with the phone. But when I tried to listen music with handsfree provided with phone, l found my phone audio jack was not working as handsfree was ok with other devices. My first attempt to go with Nokia brand
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Dec 6, 2011
I was fairly happy with the phone until I tried to listen to music on it. Sound quality (no matter which headphones I use, up to Westone 3) is awful. There's no bass whatsoever, the sound is dirty, no stereo separation etc. etc. Really, I haven't heard anything as awful in years.This is such an outlier among modern phones I really can't get how this passed the quality control.
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Apr 25, 2012
I am having issues with my 900, I have no audio when making calls either outgoing or incoming...no speaker phone either.When I use Tango Video calls the audio works fine.
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Sep 6, 2012
Is possible to play .amr audio files on Nokia Lumia 800?
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Nov 6, 2012
I have not been able to find the answer to this anywhere on the web, and the Nokia Specifications page for the Lumia 920 lists "WMA 10 Pro" and "WMA 9" as supported Music format Codecs. Does the 920 play back audio files in the WMA Lossless format?
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Nov 27, 2012
Phone randomly crashing? I've had nothing that ties the crashes together, but I've had at least a dozen in the 48 hours I've had it. I've made sure the phone is up to date with updates and all apps are updated. I can't think of anything. The only thing close to common is with a few crashes I was playing audio.
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Dec 30, 2012
I've been searching everywhere and can't seem to find an answer to this..What I want to do is keep the bluetooth voice link in my car (all working great btw) but disable the audio so that navigation directions come from the phone speaker. My Nokia N8 did this by default but I cannot seem to find an option in Setting or Drive to prevent the audio from going to Bluetooth.
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Dec 1, 2012
On my Lumia 920, I've inserted a small plastic headphone jack charm (like this one) and noticed that the audio from the ear piece no longer outputs audio. I'm guessing that the phone thinks a headphone is attached and sends the audio to the headphone, even though the headphone plug of the charm is made of plastic.
This is a little bit annoying since this charm seems to work fine on other phones, including my previous Samsung Focus WP7 device.
Couldn't the hardware be a little smarter to detect if a plastic plug is inserted rather than a metal one? Is there any setting to configure the phone to output audio through the ear speaker even when the jack is being used?
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Aug 28, 2012
My Lumia 900 is stuck in headset mode, even when I have pulled the headset out. I cannot hear/talk on the phone unless I go into speaker mode. I cannot hear any music or audio.. If I plug my headset back up I hear everything fine through the headset. I need to be able to use the phone without the headset!
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Mar 26, 2014
I am having two problems with Nokia Camera on my Icon. When recording a video in Nokia Camera. I have found that it isn't recording sound.When recording a video in Nokia Camera, it takes about 5 seconds after hitting the record button for it to actually start recording.
I am not sure how to replicate the issue because it has only happened a few times and it will fix itself by restarting the phone.
When it does happen it will happen every time I record a video through Nokia Camera until a reboot. I at least now figured out that if I hit record and there is a delay between it actually starting to record, then the sound will not be recorded so a restart is necessary.
I can still record through the WP camera app and audio will be recorded, but this is a huge problem for me. I have about 5 videos that I have taken in the past week that were actually pretty important that have no sound now.
I uninstalled Nokia Camera and reinstalled and it still did it. Is this a Nokia Camera bug or an Icon bug?
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Apr 26, 2012
Now I really got to ask:Since the implementation of the "make our customers deaf"-volume bug in 12070 I was convinced that Nokia would almost straight away release a update addressing this.However: I Haven't seen any information that this is on the way soon.What's up? Where's the Volume bug fix? Anyone knowing anything about this.
If this is first in the "Tethering" release "Soon" (in Nokia terms "whenever") I would like to clarify that Tethering is important, but Volume bug fix is Critical!!

I bought my Phone with working Volume, without Tethering.Now I have a Phone with broken Volume, without Tethering..
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Dec 10, 2012
I am having an issue with the bluetooth audio, when streaming to a speaker or headphones a high pitch noise is present in the background. This occurs whenever anything audio is playing music or notification sounds. Not sure if its hardware or software related?
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Apr 27, 2012
I have a Lumia 900 with Rogers (Canada), post update. I can't seem to hear well when earphones/earbuds are connected, even with the volume at 30/30 (I can hear a bit at 30/30 when there is no ambient noise, but can barely hear anything when I try to use the device at the gym). The spearkers are nice and loud when no earphones are connected. I've tried with 3 different earphones (including the ones that came with the phone) that all have the same problem. I didn't have this problem with my previous Samsung Focus.
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Jan 2, 2013
I bought a Nokia Lumia 920 three weeks and I am not disappointed. So far, other than problems that will be corrected in the next update, I am experiencing a low volume, when talking with someone in the loud speaker. Even at 30/30, I have to become closer to the phone to ear what the other person is saying. The problem seems to be related to the calls in the using the loudspeaker only because when listening to music or videos the loudspeaker volume seems to be ok.
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Dec 11, 2012
This is a problem I've had since windows phone 7.5 on my Samsung Focus. I thought it might be isolated to that phone but I have since had the same issue with windows phone 8 on a Nokia Lumia 920.
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Nov 13, 2012
i have a lumia 820 that i purchased 2 days ago. today, i opened the case to see where the microsd card would go and then put the back piece back on the phone.tonight, i wanted to watch a Internet video and when i pushed up on the volume button, it wouldn't go up, only down. the usual click was gone too. i opened the case to see if something got stuck and the little copper thingee is missing for the volume up button. i can a little bit of it sticking out from where it used to be?
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Jun 25, 2014
Using my iPhone 5s, when I play my audio, despite it being at the highest possible volume does not output a loud sound. I have tried different headphones and the volume does not increase.Â
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Apr 17, 2012
I paired my Lumia 900 with my Nokia BH-505 and the music playback is awesome. However, when I make/recieve a phone call, even when the volume is turned up to the max, it's still too low compared to my iPhone when paired with the same headset. Is this a problem or is it me being used to the iPhone?
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Oct 23, 2012
Why is it that the alarm volume does not change if you change the phone volume setting on the 1-30 scale. The alarm volume level is insanely loud, and s always the same whether you phone volume setting is on 1 or 30.
It would be very nice if the volume of the alarm could be changed as well as currently it scares the s..t out of me every morning when it goes off.
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Mar 12, 2012
I've been having problems with my Lumia 800's headset (the official one supplied with the phone). First of all the microphone stopped working then, whilst listening to audio, the volume turned itself down to zero, without any action on my part. If I unplug the headset I can turn the volume back up, but as soon as I plug the headset back in in turns itself down again.
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Dec 4, 2011
When I am outside and I receive a call I can barely hear the person!! I've pushed the volume button up to 10 during a call but I still can barely hear a thing! I've had to resort to selecting loudspeaker to be able to hear anything. Obviosuly this isn't ideal!
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Aug 13, 2012
I am experimenting a very weird and annoying problem with my Lumia 900. Since last night the volume level during the phone call became suddenly very very low. I can hardly hear the other speaker. Apparently this is only happening during a phone call in normal mode. If I press the loudspeaker button, for example, I can hear the conversation perfectly as usual. Same using the earpiece: I can hear and talk without any problem. Moreover, the audio output appears to be OK outside the phone call itself: when using apps, music, games or any other feature except the phone call, I can't spot anything abnormal in the volume level, everything appears to work properly.
I would like to point out that:1) the volume level during the call is set to the max. level as usual (10/10)2) the master volume of the device, as set though both right-hand buttons, is set as usual to the max. level (30/30).3) I turned off and on the device at least five times since last night. Unfortunately the problem persists4) I made several tests by dialing different numbers, with no success: the volume level is still very very low during a call.5) I did not notice any other problem in the last days nor the device suffered any "catastrophic" event.In other words, I can only hear a speaker during a phone call either keeping the loudspeaker always on or using the earpiece. It's like my call volume were set to 1 or 2, while it is actually set to 10!I am really surprised, I bought my Lumia 900 end of June and I was very, very satisfied so far
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