Nokia :: E72 - Ovi Suite Software Service Is Not Responding
Apr 3, 2010
I downloaded Ovi Suite 2.1.1.1 to replace my PC Suite. I should have read the threads here before doing so. Anyhow, although I regret making the decision to switch to Ovi Suite; however, I'm where I'm right now. So, I've been trying to update my Nokia E72 firmware for the last three days with no luck. Tried many times to check for updates while my E72 is connected. After a mintue or so I get the following error message:
Nokia Ovi Suite software update service is not responding.
Make sure the internet connection is working or check your firewall settings, and try again later. I have Windows 7 Business. I've allowed Ovi Suite through all types of Windows firewall (Domain/Home/Work/Public). I also allowed Nokia Service Layer Host Process through the same thing. I have MS MSE as my antivirus program. I could be wrong, but it seems Ovi Suite didn't go through proper QA before being released. I guess Nokia needs to regain our confidence again once they do their next release of Ovi Suite.
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Aug 11, 2012
i just got an Nokia N8 from a friend of mine, and i wanted to fully update it, but whenever i try to update it to Belle it gives an error saying "Nokia update suite service is unavailable", sometimes it reaches 119/124 mb, or 95/100 mb or 21/26 mb and then i get the error.and sometimes it reaches 124/124, 100/100, 26/26 mb but it then says "5000 minutes left to finish download" it stays at that point for about a minute and then i get the above mentioned error.if it matters the phone is from another country than my own.i searched all over the nokia discussions forum and i saw there were numerous similar posts, i did everything it was suggested there but it still hasnt worked.
so how can i get the belle update?
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Oct 9, 2011
I have problem to download maps into my phone (Nokia C6-00, last firmware v40.0.021). If I launch Ovi Suite (v3.1.1.90) and go to Maps section, screen "Connecting to the map service..." is displayed, but after while: "Couldn't connect to the service - There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.".
I'm connected over WiFi and all is working normally. I tried connection over USB cable and bluetooth as well, restart computer and phone, reinstall Ovi Suite, format memory card, reinstall device software, reset to factory settings, full reset to initial state (*#7370#) but it wasn't worked.
Versions of the maps in my phone:
v3.06 11wk13 b01
MW OpenGL MN
Map version 0.2.44.110
If I launch maps in my phone and go to Update, there is option "Add new maps", after select appropriate map and click on Download is progress bar "Installing, please wait!" displayed, but process ends with error message "Map download failed!".
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Feb 28, 2010
where how? ah?
N97 i miss you??
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Feb 11, 2010
My N85. 2 weeks back, it got stuck and after switch off and switch on, it's not responding as soon as press keypad. atleast taking 1-2 mins and some time doesn't accept anything. after 2-3 restarts, it was ok. but from 3 days onwards, it's complytly addicted to this behaviour. once if it switch on, it's working fine. but once it get stcuk again or switched off, it's same old thing. i removed memory card, flashed freshly with new firmware and several hard/soft formats. nothing is preventing this behaviour.
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Aug 5, 2010
I have had Nokia N82 for two years ,but last month as It was working It stopped responding I was able to see the display's wallpaper but when I press any buttons even the power button It doesn't happen anything. I solve the problem only when I remove the battery. It has happened several times during last month. This week I have taken It to GSM service and they have put a new software , but that doesn't change anything. Do you have any idea if it has any hardware problem?
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Feb 23, 2010
I had earlier configured a wi-fi access point on my E72 and everything was running perfect. One day the Destinations started showing me only the GPRS access point even when I had the wi-fi on First Priority and the wifi was running correctly.
Now I deleted the access point from the list and tried to reconfigure it. Whenever I select new access point and enter the wi-fi pass-code (WPA2), nothing happens on the screen. At the same time, when I click on the options button or the back button, nothing works. The settings window is just stuck there And I am just unable to configure wi-fi. Any ideas?
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Apr 1, 2010
I am having a problem with maps going crazy and acting like 'dead drunk'. Changing routes while driving, wiggling map-screen, and ordering me to drive in circles with U turn commands getting me no-where.It worked very well and suddenly the whole of maps goes nuts. What could be the problem?
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Feb 12, 2010
I signed up here less than 5 mins ago in the hopes of finding some assistance with my problem.I have a N97, the touchscreen is not responding at all, the phone starts fine, the keypad works fine, but the touchscreen isnt working.
I live in Trinidad, so there is no recognized company or nokia trianed technicians I can send it to.I did however send it to a general phone technician, he said that the touch sensor isnt working and he needs to get a touch sensor (have to wait 2-3weeks for this as there is a lack of parts for the N97 in my country also.I only read about the "hard reset" today on these forums, I plan to retrieve the phone from the technician tomorrow and try the hard reset but any information or ideas in the meantime would be greatly appreciated.
I believe the phone may have fell down atleast once (sibling may have dropped it and didnt tell me)
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Jan 12, 2010
After a week of having had the E72, the one-touch buttons for Contacts, Calendar and Messaging have all stopped responding. Neither a long nor short press results in any action being taken.Any ideas on how to resolve this?
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Feb 19, 2010
Sometime the phone just stops responding to any command. The present application i working but I am not able to terminate it, or switch between applications. The whole phone get irresponsive and slow.
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May 9, 2010
My N82 served me very loyally for an yr since yesterday, when i was listening to music and ran to catch my bus, my cell was in my jeans pocket. After that my cell is not responding to any key input from my Handsfree/headset WH 701 & HS-43 but sound comes from both earphones. I tested my handsfree on another n82 and other models and it is working fine. Still other models 3.5mm handsfree are having same isuue now with my cell, the calls cannot be cut and nor the volume or tracks could be changed.Apart from thsi my N82 is working fine.
I backed up my cell data and hard and soft formatted it but the issue havent gone.What could have gone wrong with the 3.5mm port?
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May 4, 2010
My nokia 5800 Express music V40 go into no-response mode frequently. Means no outgoing calls possible and incoming callers say getting message "phone switched off". After switch off and re-start, functioning normal again.
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Aug 8, 2010
How do I close an application that is not responding?
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Aug 24, 2010
I have Nokia N97 and I have problems. My phone is very, very slow. I update her and reset etc.
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Jun 28, 2012
I have nokia 500 with latest belle software. I have bought it and hard reset it yesterday with button combination and also with factory settings option.Now, the problem is that when i start any installation, it asks to install it. When i press ok it proceeds to neXt dialogue, either asking for permissions or asking to close an app, depending o the sis file.NOW, a moment before this dialogue, i get totally black screen for milliseconds. And then i cannot touch any button when the prompt appears. I can switch to menu and hs using hardware keys but cannot touch anything on screen. Long pressing menu key allows me to touch the screen and close apps but i can't touch anything else. I can also use power key menu to shut down mobile.Everything else is normal otherwise, i even installed many apps today successfully but now this problem occurs.
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Nov 20, 2012
I have had the phone for 5 days. Screen started to act up yesterday by not responding for short time periods. today it has stopped responding altogether. No response to any touch and no change after being plugged in.
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Oct 1, 2012
about 1 month back, my lumia 900 has the following problems : screen not responding, screen becomes sensitive (things moving by itself etc), soft resetting brings a funny problem, screen scrolling by itself and goes to settings of applications, won't stop until i did another soft reset. i have to soft reset few times for the phone to be stable.then i did a hard reset abt 3 weeks back. reinstall everything, the applications. the phone was stable but last week faced the same problems i mentioned above. i brought the phone to nokia service center and explained everything. got it back last weekend. i asked what they did. They only updated back the firmware (which i could have done myself via zune).unfortunately today, i faced the same problem. Quite frustrated as i expect quality from Nokia. don't know if this is a hardware problem or s/ware. if i bring to nokia service center, they maybe do another firmware reinstallation. really hope from some insights from nokia.with lumia 920 coming , the resale value will surely drop. i will be forced to let go the phone if problem cannot be solved and suffer a big drop in second hand value.
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Nov 19, 2012
is there any difference between Nokia Software Updater and Nokia Suite?
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Apr 24, 2010
The loudspeaker on my phone works perfectly when I'm receiving phone calls etc but when i start playing music or watch videos the sound goes to the earpiece and I cant find an option to change it to loudspeaker. Would anyone know how to change it back to loudspeaker? I've been searching the internet but haven't found any solution!
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Jul 8, 2010
A month ago I purchased the E72 and I have been using the Nokia Messaging with 3 mailboxes. 1 Ovi and 2 Gmail's. Everything worked flawlessly until today, when my main gmail account stopped working. I cannot send mail, i can recieve the old messaged, and Sync doesnt stop.The other gmail accounts however works perfectly, and so is the Ovi.I tried deleting them all and setting up each mailbox individualy , but still the my main gmail account is bugged, while the two other accounts worked well.I tried logging in to email.nokia.com but the site doesnt respond.
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Mar 17, 2012
I am using a usb charger to charge my lumia 710. I notice my lumia 710 screen not responding to touch while charging, all the physical buttons are fine, but screen is not, that means I can't receive call or view apps while it's charging. I unplugged the usb cable, then it is back to normal. As soon as I plug back in, the screen stops working.
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Aug 18, 2011
Tried Pressing The Switched Off Button Still No Response. Even The Meny Key Isn't Working. Just Installed Anna Via Going To Device Updates. The Phone Restarted And When Software Updates Came I Ticked Symbian Anna . One Update Gor Installed. While Second Update Was Installing Suddenly The Phone Got Hanged. Now It Isn;t Working.
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Oct 27, 2012
I have been getting Camera Not Responding Error. I have tried everything like restarting,reset n clear ,using Dev Mode , Flashing it with new firmware, it seems to me as a hardware problem. But I havent dropped it or anything.
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