about 1 month back, my lumia 900 has the following problems : screen not responding, screen becomes sensitive (things moving by itself etc), soft resetting brings a funny problem, screen scrolling by itself and goes to settings of applications, won't stop until i did another soft reset. i have to soft reset few times for the phone to be stable.then i did a hard reset abt 3 weeks back. reinstall everything, the applications. the phone was stable but last week faced the same problems i mentioned above. i brought the phone to nokia service center and explained everything. got it back last weekend. i asked what they did. They only updated back the firmware (which i could have done myself via zune).unfortunately today, i faced the same problem. Quite frustrated as i expect quality from Nokia. don't know if this is a hardware problem or s/ware. if i bring to nokia service center, they maybe do another firmware reinstallation. really hope from some insights from nokia.with lumia 920 coming , the resale value will surely drop. i will be forced to let go the phone if problem cannot be solved and suffer a big drop in second hand value.
I have had the phone for 5 days. Screen started to act up yesterday by not responding for short time periods. today it has stopped responding altogether. No response to any touch and no change after being plugged in.
I am using a usb charger to charge my lumia 710. I notice my lumia 710 screen not responding to touch while charging, all the physical buttons are fine, but screen is not, that means I can't receive call or view apps while it's charging. I unplugged the usb cable, then it is back to normal. As soon as I plug back in, the screen stops working.
I have nokia 500 with latest belle software. I have bought it and hard reset it yesterday with button combination and also with factory settings option.Now, the problem is that when i start any installation, it asks to install it. When i press ok it proceeds to neXt dialogue, either asking for permissions or asking to close an app, depending o the sis file.NOW, a moment before this dialogue, i get totally black screen for milliseconds. And then i cannot touch any button when the prompt appears. I can switch to menu and hs using hardware keys but cannot touch anything on screen. Long pressing menu key allows me to touch the screen and close apps but i can't touch anything else. I can also use power key menu to shut down mobile.Everything else is normal otherwise, i even installed many apps today successfully but now this problem occurs.
My N900touch scrren is playing up,the pictures there and everything but it just wont respond to touch at all,Ive tried taking battery out/sliding lock key/turning on and off and I cant resolve it...any1 got any tips?I cant even touch on settings to restore back to factory settingsand as its the touch screen that isnt working I cant update/reset through PC suite as I cant select that mode on the phone
My Nokia 5800 was dropped on the floor from a distance .. within few days whenever i receive a call .. i touch the green arrow to answer the call but its like i'm not doing anything , it works only if i pressed the keylock from the side, and when i make a call i can't use call option if only i pressed the keylock from the side .. its like my nokia doesn't know that i'm here and touching the screen if i only pressed the keylock from the side .. everything work good after doing that .. just the problem appears when i receive a call, make call, stopping the alarm .. they all want me to press the side keylock then i can start working.. i need help because its confusing me.i've been told to turn the sensor setting on, remove the memory , reset , upgrade , but nothing solve the issue , i'm waiting your replay guys.
I have an N97 and every day now the screen will stop responding to touch input. I think this is a hardware issue as I have always updated the firmware as soon as its released and I have the same problem no matter the firmware. Resetting and turning off/on again doesn't solve it. Just have to lock the screen and rub my thumb over the entire screen and it seems to start working again. Could part of the touch screen be getting stuck down?
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
I have my Nokia Lumia 710 and from the beginning there is like a black dot on the screen. First i thought it is above the screen so i could wipe It...but it is not! In is actually under the screen and it really bothers me when i am on white background, on internet or playing games.
When moving away the lock screen.. my apps and everything on the screen looks very out of color and blurry. But it will go back to normal in maybe 2 too 10 seconds.It's been happening frequently and was wondering if it has happened to anybody else and if there's a way to fix it.
I recently bought a new Nokia lumia 710 & it's having a problem with it's screen. It's sreen flicker somtime when I switch off the screen with the Hardware button on top. The screen light keeps blinking but nothing is shown on the screen. Is that a hardware problem or a software issue?? Can restoring the phone to factory setting help??What troubleshooting steps can I take to resolve the issue before taking it to the Service Centre?
I am using Nokia Lumia 710 phone and when I am on call and if I want to perform some operations like (this is just an example.) "putting call on HOLD" then phone screen is going off and on .... sometimes I am not even able to perform any options
I recently got a Nokia 822 phone. In three days, the phone's screen froze three time and wouldn't turn back on. I tried plugging the phone into the wall in case the battery was dead. I tried calling the phone. The only thing that worked was pulling the battery and holding the volume down/power button to reboot the phone.
I've had my cyan Lumia 800 for just over 3 months now and despite the battery life issue - which still hasn't been resolved for me as the 11500 update hasn't been rolled out to my phone - it's a great phone and I love the smooth WP7 interface, the aesthetics of the device, and the built-in Nokia apps like Drive and Mix Radio.So I was horrified when I got out of the car yesterday and my phone slipped out of my pocket, hit the pavement, and the screen shattered and went dead. Even the most careful of smartphone users will have the odd accident like this with their phone and I wouldn't have been shocked to see a scratch, but I would have expected the polycarbonate body and gorilla glass screen to allow it to withstand breaking from a fall of less than 3 feet.
Found an interesting bug on a few lumia 900's (i have tried it on 4 and all show it) that may affect certain games, especially Harbor Master for me since it involved drawing lines to the screen edge.The problem is that if you draw one straight line from the left edge of the screen to the right edge (or the other way around), the end of the right edge (about 1 cm wide) doesnt acknowledge the line drawing unless the line is drawn very slowly. To reproduce the bug, open the nokia diagnostic tools and run the 'Touch' test. To get the diagnostics tool if you dont, just dial ##634# using the touchpad.Draw a line fro the left edge to the right edge quickly and you will see what i mean. Or from the right to left. The same thing happens if drawn from top to bottom.
Just got my 920 and the screen is flickering noticably, its is bareable when i use black background, but with white background or watching pictures it is really bad :/
What is the proper action to take here? Do i wait for a fix and then download it or do i have to return the phone because it is a hardware issue? I also have a friend who got his phone a few days ago and it has the same problem but not quite as severe.
if i had to guess i would say this have to do with the dimmer componen for the background lightning of the lcd panel, but i have no way to verify this.Other than this i totaly love the phone so i hope this could be fixed with an update, dont want to spend any time w/o it
i noticed that after making a call for arount 10 mts or when the phone heats up a bit, the screen starts to flicker in all open windows even lock screen, i tried all options (auto brightness on/off , low to high) , changed theme (dark, light) , colors), phone restart.
I've acquired the handset yesterday and I have tried the "card in front battery trick" but nothing works, the four knobs on the button and the knobs on the side works, everything is visible with the screen it is showing everything just perfect and it isn't "sticking" or "laggy" but when I touch the screen it just isn't responding no matter where I touch it and also how hard I press.
I got HTC 8525 last week but the phone got hot whenever i was using it, the top right of the screen would act like it was being tapped and kept closing whatever programs i had opened and now the touchscreen stopped responding so i have to do a return and get another one. I loved the features on it while it was working but am having second thoughts about it. Am i the only one to experience it or are there others?
This is probably an error 40, but I can't fix it. - There's a space in the top of the homescreen that was filled to begin with - now there's a gap (see the picture) and I can't make the app icons 'fit' to the top anymore.
I bought a Nokia Lumia 610 second hand today and saw it working etc. However when I got it home and turned it on it wouldn't let me operate the phone properly. I scrolled up to find it asking for a password. Now the problem is, the person I bought the phone from is not answering his texts, calls or emails and it looks like he has sold me the phone and blocked it. Is there a way around this at all as I really like the phone and want to use it.
Was installing apps from the marketplace while listenting to music via Spotify, suddenly the phone froze and got stuck. after a few tries i managed to restart the phone by holding the powerbutton in for aproximately 10s. now its stuck on the Nokia screen, hard reset didnt work (holding down - vol.down, power and camera button) soft reset didnt work, obviously. what am I suppposed to do now? I only played with it for 30 mins then it died?
edit: it also seems, its not charging via the adapter that came with it? upon additional soft resets holding powerbutton in) it comes up with battery icon with one red brick, then it seems to restart and vibrate, before it gets stuck on nokia screen again. until i reboot it again. will let it stay on the nokia screen for the night, let's see what happens.
My Nokia Lumia 800 locks my screen everytime I make or receive calls such that I can't hang up my calls or activate loud speaker. I have to use my hands free earphones everytime I make or receive calls
I installed the 8107 and firmware update.I found that the screen brightness it is now too low on automatic and when I put it on medium or high setting the soft keys stop lighting up, they only worked when in auto or low mode which is too dim for my eyesight.I wasted my money RS:-29,000/-[Lots of problem in phone].First i have to buy my phone and i have to take some time out to tell u all problem.waste of money n time.I am nokia fan statring to till now.
I bought Lumia 800 couple days ago and was very satisfied. But now i have a problem. When i tap on screen on top right corner area screen produces clicking sound. It's not software issue, it seems that display is not mounted properly. It occurs even when phone is powered off. Anybody else having this problem? Should I request a new unit? I didn't bought it from a store but from local reseller so i don't know if he'll be willing to replace it for me. Maybe it's my imagination but it looks like typing on that area is slightly unprecise.
I am providing video for you to hear. Noise is from computer fans but it should be enough for you to hear the clicking on screen
This only seems to happen in the mail app, has anyone else seen it?When I'm typing a message, the brightness of the screen seems to dim slightly on a key tap, maybe this is a misfiring of the auto screen brightness adjustment that some OLED screens do? But my focus didn't do this... BTW I have auto brightness turned OFF and brightness set to high.What's odd is if I pull up another app with a white background, and start typing, I don't see the issue.Also, just today, I could swear i'm seeing some interference in the mail app where I can see ghostly writing in the background, in addition to the brightness flicker issue.But this still only seems to affect the Mail app?!? maybe it cheats and uses some native code paths that have the issue, rather than using Silverlight?Or maybe my screen is borked.
I'm on my second Lumia 900 (first was preordered, current one is in-store replacement). Both had the 12084 software update. And both did this - when on a call with the headset plugged in and the mini USB plugged into a computer or wall socket, the screen would lock me out.
If I pressed the side button to get the lock screen - nothing. The call in progress would still be there, but the device would not allow me to do anything until I either unplugged the mini USB or pressed the side button enough times for it to return and show me the call screen.
Try this, the phone totally unreactive when you try to move screen with 2 fingers, but when you add 1 more and it start moving again!This does not happen in 900, while 1, or 2 or 3 or you put the whole palm on it the screen still react to it.
I've had my Lumia 920 for about a month now - it is a German Vodafone model. As of today while I was out at work I went to use it to send a text and they keyboard would no longer change orientation when I flipped the phone sideways. Nothing would rotate anymore, photos, web pages; its as if the rotation setting is not working. I looked to find one but I can't. I've heard a few issues on various forums like WPcentral about this and that it might be a software bug, and a search of this forum has another user whose rotation doesn't work, but I don't know why this would have just started, and I've tried hard resets and soft resets and nothing seems to fix it.I would really like some information about this or a possible fix, as this is really killing the useability of the phone - that along with the random restarts which happen several times a day on average.
I just got my Lumina phone 4 days ago and the screen suddenly turned black tonight. I cannot get anything to appear on the screen except the numbers 10.12 are lit in the right corner of the screen. This is a brand new phone and I am freaking out because it is my only phone. I cannot dial out or do anything with it.
Ive had my NNokia Lumia 820 approx 4-5 weeks and though Ive got no software problems with the phone, about a week ago, I noticed what looked like smudge marks on the underneath of the screen, at the top under the speaker and in the bottom left corner of the screen, about a third of the way up. I just happened to notice in the daylight today and have noticed that the marks are growing in sixe, especially the one in the bottom left corner, nearly halfway across the screen. I suspect its a build quality issue as Ive never had this issue with a phone before.