Nokia :: 5800 - Map Loader / Error Loading Catalog
May 10, 2010
I have a problem with the "map loader" and my Nokia 5800 XM. The map loader worked as I bought the phone some months ago. Everything worked fine. Today I had to do a reset. The map is still working, but I cant get the map loader to work. After the start of the program and sync with the 5800 XM im getting an errormsg (in german but im trying to translate) "cannot load the catalog of the 5800 xm". Thats it. I googled whole day, but found no solution so this forum is my last help right now. It worked (today) before i have done the reset so im thinking that its not my OS (Windows7 64bit).
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Feb 5, 2010
XM 5800, latest firmware, Maps 3 installed and working OK. I get "Error while loading catalogue for Nokia 5800 XpressMusic" whenever I start Map Loader 3. Uninstalled/reinstalled Map Loader 3 several times. Tried suggested fixes of deleting qf and cities folder then running Maps to recreate file structure. Tried it on a Windows 7 PC with PC Suite and also a Vista PC with Ovi Suite. Same error message. I am left without the ability to download any maps except over the air as I go incurring data charges. So I may as well just use Google maps! I see in the discussion groups this issue comes up for many different Nokia phones occasionally but I have never seen a solution.
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Feb 8, 2010
I've downloaded the new ovi maps 3.3. But I have no actual maps on it, I just see empty space and have all the options for GPS etc. Now I want to use Map loader. It keeps telling me "Waiting for phone' fine I plug in my phone with usb cable, take pc suite, and it just keeps on going "waiting for phone", now when I choose Mass storage mode, I get an error telling me " You have atleast 1 phone connected in mass storage mode, please reconnect your phone and select pc suite" I do that and yep. Keeps going "Waiting for phone".
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Jan 25, 2010
I have a problem with maps upload to my mobile, whenever I start Map Loader I see a message: You have connected at least one phone (Soft) without a Maps drive. Either you are using an old Map version - .. - or have never started your Maps application. I use USB PC-Suite mode, I have had run Maps application on my phone before I try to connect Map Loader, the Maps version installed on the phone is v3.03 10wk01 b05 - so that's obviously not a reason! Now
I can't install new maps anymore - I just can click this error window away and choose some maps, they would be downloaded from the Internet, but they would not appear on my mobile! With a previous version of the map loader (don't know the version number any more, and previous maps version on the phone, I also need a link to Maps Updater due the Nokia site malfunction - couldn't find this software anymore.
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Jan 21, 2010
Why I can't see anyway where to downloads my European & American maps with Snow Leopard. I'll explain better: I downloaded and installed ovi maps online, I installed nokia multimedia transfer, as I transfer music, photo. Why am I having problems finding the Map Loader? there is nowhere. I Have a Nokia 5800 Xpress Music that works well, maps apart, i can't navigate anywhere without maps!
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Jan 21, 2010
I have a Nokia 5800 Navigation Edition phone. After installing the Map Loader application, when I connect my device to Windows 7 laptop in the "PC Suite" mode, Map Loader keeps waiting for the phone.
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May 14, 2010
I am a enthousiastic new owner of a Nokia 5800 XM. However I have a problem that ik cannot get resolved. It's about map Loader. I am able to connect my phone to teh mac using USB or Bluetooth and transfer my music and photo's using Nokia multemedia transfer and my contacts via iSync. However i am not able to update my maps using Map Loader. When I start map Loader I get a short notice of a message that the maps on my 5800 are aoutdated and that they wil have to be updated. Yes please, that is what ik really want! But then I get the following error message:
"Map catalogue loading failed." map Loader could't download the list of avaliable map regions. Possible causes include a lack of network connectivity or a problem on the maps server".
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Feb 13, 2010
I have a Nokia 5800XM and ovi store will not load on the latest firmware. I have tried reinstalling the firmware a couple of times and i have also factory reset the phone a couple of times as well.I have found that if i am logged in to ovi store it just displays the ovi slash screen and just sits there without doing anything. however i am not logged into ovi it comes up with a script initialization failure error and closes. I have also tried removing all ovi store software and reinstall the software on a fresh firmware with factory default settings. this didn't work either. My phone details are as follows
software version : 40.0.0005
custom version 40.0.0005.c03.01
type RM-356
Please help me resolve these issues.
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Feb 11, 2010
have just updated firmware and it went well but it said there were nokia map updates which I also decided to install it was about complete when an error message came up stating USB connection lost now my phone is stuck on nokia loading screen with no hands and wont turn off Help!
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Mar 5, 2010
I have been trying to load maps into my N900 using the Map Loader. The N900 was connected to my Windows 7 laptop using Mass Storage mode. Fire off Map Loader and then it got stuck at "waiting for phone". That message keep flishing and nothign else seems to be happening. Anyone encounter a simple problem and it is possible to fix this one?
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Jun 12, 2010
When I start Nokia Map Loader application for dowloading maps on Nokia 5230 I get an error message saying :
The following errors occured while transferring files. If the error is not permanent, you can try starting the file transfers again.
config.cfg file couldn't been found. operation forbidden
config.cfg file couldn't been found. operation forbidden
I can't download maps on the phone because the region list is empty (it is not supposed to be).This happens every time I try to use the Map Loader.There are screenshots of the same problem on another forum: http://betalabs.nokia.com/apps/nokia-map-loader-fo r-mac/bugreport/configcfg-operation-forbidden.
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Jan 7, 2010
I got the N97 on the basis of the maps and GPS stuff. Problem is I have never managed to download maps. I'm using mao loader 3.0.28.0 and Map version 0.1.23.112 both freshly downloaded and installed. There's 24.2GB free memory and my selcted map is175.5MB. When I try to downlad maps I get one of 3 things. The download hangs at about 30-40% I know my internet connection is fine because I'm browsing. The download completes and I get an unknown error when save to storage medium starts. I get a storage medium disconnected message. I've tried it on a desktop and a laptop pc. I've done a full reset on the phone and started all over again. I've trawled all the boards and blogs that come up in google and no one seems to have an answer. I'm starting to get very hacked off with how much of my time is getting soaked up getting nowhere.
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Jan 27, 2010
When downloading maps to my phone with Ver.3.0 Maps Loader, part 1/2 works fine, but at part 2/2, i get this "connection to medium storage interrupted. Attach your storage medium and retry" error at 85.1% everytime (i've tried several times).
Some info:
- I have ver.3.0 Maps on my phone.
- I've also tried updating the firmware and its up-to-date.
- I'm using a 8Gb memory card so it can't be lack of space.
What is causing this error?
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Jun 25, 2010
Steps req to install the new free maps[3.04]into a n97mini please,i have tryed several times and get different problems every time i try and do i need to be connected to internet for them to work,first it crashed and now it wont show any roads and states i carnt start navigation from this location, i am in australia,are aussie maps supported in 3.04.
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May 13, 2010
A problem started recently that has not occured before.My phone can connect successfully to a WLAN point but when I try to access a page, whether new or from recently visited, it states it is "connecting via (wlan name)" but then cuts out and goes back to the previous menu.Furthermore if I select "options" from the "Bookmarks" option that also takes me back to the "Internet" menu.I have reset the factory settings, deleted the wlan access point and reloaded it, but to no avail.
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Feb 20, 2010
could someone please help me with this problem. I have just bought a nokia 5800 comes with music phone. When i run the disk everything installs untill i get to nokia music which fails due to this error :
nokia music.exe Application error
application has generated an exception that could not be handled
process id=0x7d0 (2000) Thread id=0xfb4 (4020)
click ok to terinate the application
click cancel to debug the application
when i click cancel it says no registered jit debugger was specified
click retry to have the process wait while attaching a debugger manually
click cancel to abort the jit debug request
I am hopeless with computers, but i know i have all the system requirements as iv had the full nokia package on this pc before when i had an n96, i then deleted it all when i changed phones.
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May 1, 2010
I have updated the firmware on my 5800 to version 31.0.101.I have tried to update Maps from version 3.01 to 3.03. Each time I try, the update fails.The on-air update fails without any detailed messages. The update via USB cable fails with an error message "unknown error code 5".Does anyone know what is wrong and how to resolve this problem?
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Feb 7, 2010
I've just bought a Nokia 5800 and downloaded the latest version of Ovi Maps. I'd rather use this in offline mode, and it works well about 60% of the time. But quite often I get the error "route not found" when I try and set a route. The only way round this is to go online, and then a route can always be found.Having looked on the web I see a lot of people are having this problem but I haven't found a definitve fix yet. I've tried unistalling and reinstalling but the problem persists.
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Aug 31, 2010
I recently upgraded to firmware v51 after updating i m experiencing a strange problem
""""while pressing O it types L ---- the key just below it-----""""" and with other keys too pressing something and typing something else...
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Feb 11, 2010
I cannot play .mp4 videos on my new Nokia 5800 I have tried using OVI and mass storage connections. Some files will play but most will not, I have checked everything ie codec, res. frame rate etc it all seems OK. I have looked at the files on the memory card and they all match the pre-installed flies, cannot understand? Please help
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Jan 27, 2010
I live in Blegium and try to update my Nokia 5800 ExpressMusic to the new firmware (31.01.101). For the moment I have the firmware 30.0.011.When I check with my mobile if there are new updates, then it says there are no new updates available. When I ckeck on the nokia website with my productcode, it says that I can update to the new firmware. When I connect to my PC (Vista Ultimate 64bit), then it finds the new firmware and wants to update my mobile. During the update, it shuts my mobile down and then gives the error message that he can not find the device. So I disconnect my mobile, restart it and reconnect it. After this I choose to try again with locating my mobile, he finds it and starts with updating again till the part where my mobile is turned off again. So I keep getting stuck in this loop.Anybody knows a solution for this?
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Jul 27, 2010
This is getting really frustrating.I bought this blue nokia 5800 XM in January (Australia), and in the past month its been giving me trouble.Okay, right now: Running v50.xx..My phone is having a 'general error' when I try and play music in the music player.Only when I find songs via the file manager I can play them..One at a time.This is the second time within a week that its done this!The first time I googled around and found I had to 'hard-reset' then clear my memory card of bad sectors.Done that, it fixed..Until now.This isn't the only problem, at the start of the month my stupid phone would restart itself just for fun, and the alarm doesn't function properly (when I touch/slide to 'snooze' or 'stop' it doesn't respond until a minute later) And the memory card has wiped itself before aswell
I reformatted the entire phone and memory, clean install of firmware and everything but still I get problems? Why? Think I'll go back to my old SE w910i it was much better..No problems with it ever (even after I dropped the battery in water).BTW I think I should have 1yr nokia warranty (does it cover first year from purchase?), but then again all they'll tell me to do is wait my time every week re-formatting the phone.
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Apr 30, 2010
I upgraded my firmware to V 50.0.005, cause that's what Ovi store told me to do in order to download ovi maps. However, now, when I open my internet browser it automatically opens full screen which is really not my preference. But when I click "options" it just shuts down.Also when I enter Ovi store now, at first it seems fine but after loading an app page it crashes saying no more than "Something went wrong".
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Jul 27, 2010
I updated my phone software to V.50.0.005 - custom version 50.0.005.352.02 - and since then the following features are not working/crash:Touch-screen doesn't respond in incoming calls, Real player is crashing when I open it, IM doesn't start, Finally, it appears I have a new messages in my answer phone that I don't.
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Feb 19, 2010
I have a Nokia 5800 and Nokia BH-212 bluetooth headset. Is it possible to play music when driving using an FM transmitter plugged in to the headphone socket on the phone, to play through the car stereo speakers, and to use the headset to kick in in case someone calls whilst I'm driving and listening to music? I'm getting the music through the bluetooth thing.
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May 5, 2010
After the last update (v50) on my nokia xpressmusic 5800 I have no longer access to my internet connection thru WLAN. It shows the error message "Invalid Server Name". My router (DLink WBR1310) uses WEP encryption. How do I solve this problem? Should a hard reset fix this problem?
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Jun 11, 2010
I just upgraded my Nokia 5800 to the latest firmware and now my WLAN always gives me the 'INvalid Server Name' issue and also my vibration alert has stopped working for all profiles. please HElp.I have tried everything on the other discussion board. It dosent help.
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Jan 6, 2010
i did plug my nokia 5800, ovi found out that my maps could be updated...it deleted all my older maps and as it tried to download the new one i always get this message "internal error the software faced an unknowed error.try again later" i have more than enough space on my memory card (5.3 Go free) , i tried downloading the france map piece by piece and it stille don't work, even with the language files which are about 2Mo . the download start with the progression bar but never end
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Aug 30, 2010
I have a prob with my one week old (!) 5800 phone. Its 8GB memory card became invisible (file browser says- E: NO MEMORY CARD INSERTED) while I was browsing internet (on the screen suddenly appeared 'it is advised to choose Remove memory card first in phone menu, and then remove it' or smth like that).Now no formatting capabilities in phone menu. I have tried another Memory Card 1GB, Nokia made, and it is invisible too. My old Nokia E51i file manager can read both cards.The phone is ONE WEEK from an authorised Nokia shop, no damages, no fall.
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